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Based on the speaker’s experience negotiating and managing many outsourcing contracts using Function Points as a Key Performance Indicator, this presentation describes the pitfalls that can be experienced if one takes too simplistic a view of the meaning and use of Function Point data and suggests ways in which they may be avoided
Starting with a typical outsourcing scenario, and using ISBSG project data, techniques to improve the effectiveness of a Function Point program are demonstrated.
Particular emphasis is made on the importance of setting baselines appropriate to the environment to be measured and deciding how to determine if agreed performance targets are achieved.
The use of statistical analysis beyond just averages, to enable a more sophisticated and pragmatic interpretation of measurement data is demonstrated. The view that a little statistical analysis can actually uncover “lies and damn lies” is offered.
Finally, a template for design of a successful Function Point Program is presented.(IT Confidence 2014, Tokyo (Japan))