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School of Design Sprint
Welcome
SPRINTers!
Design Sprint
(Design Thinking v2.0)
Fundamentals of Facilitating
Virtual Design Sprints (Design Thinking
v2.0)
Series Content
Series 1 (30 minutes)
1. Design for Innovation
2. Design Methodologies Overview:
• UX
• Design Thinking
• Design Sprint
3. When to apply Design Methodologies
Series 2 (30 minutes)
1. Introduction to Miro- collaborative tool.2.
Creating HMW the right way
3. Facilitating Virtual Design Sprint workshop.
Series 3 (30 minutes + 15 minutes Bonus Content)
1. Core Ideation Technique of Design Sprint
• Divergent Thinking
• Convergent Thinking
2. Post and Vote Decision Making
Bonus Content: Impact Vs Effort Matrix & Design Sprint Principle – A Series Debrief
Design?
“To create”
“Pag may design na
ginawa, hindi lahat
dapat maganda,
makulay, dapat
sinisimbolo niya yung
usage ng isang bagay”
“Structure
and beauty
of subject”
“Creativity”
“Something
related to make,
to draw, to
innovate, or to
plan”
“Aesthetic”
Looks of things
The
power
of
Design
As an
Innovation
Strategy
When design principles are applied to strategy and innovationthe
success rate for innovation dramatically improves.
Design-led companies outperformed the S&P 500 over
the past 10 years by an extraordinary 228%, according to
a 2014 assessment by the Design Management Institute
What is Design Sprint?
a plan or protocol for carrying out
or accomplishing something
Product development
Set period of time during which
specific work has to be
completed and made ready
for review
Design Sprint
Run at full speed
over a short distance.
It’s not just what it looks like and
feels like
Design is how it works
– Steve Jobs
Design is how it works
– Steve Jobs
Business
strategy
Design
Thinking
Four-day process
For answering critical business questions
Design Sprint
Innovation
Behavior
Science
UX
Focused on human-computer
interaction (HCI).
Ensures that
user needs are met
when interfacing with a
system (can be a website, a
web application or desktop
software)
--- Jacob Gube (Founder and
Chief Editor of Six Revisions)
DESIGN
THINKING
Design thinking
human-centered approach
to innovation
Integrates the needs of people
The possibilities of technology
The requirements for business
success
—Tim Brown, president and CEO,
IDEO
Why Design Sprint?
Why Design Sprint?
DESIGN SPRINT
It’s a combination of business strategy, innovation,
behavior science, design thinking, and more. Packed
into a four-day Tpherocessfor answering
critical business questions through design, prototyping,
and testing ideas with customers.
--- Google Ventures
Design Sprint
• Has a step by step
process and
application of tools
• Balances Customer
Insights and Business
Goal
• Always starts with
insights both from the
customer and
company experts
Design Thinking
• Combination of tools
varies
• Heavy on Customer
Empathy
• Usually starts with a
deep dive to
understand users to
stimulate ideation
UX
• Beauty
• Accessibility
• Simplicity
• Intuitiveness
• Consistency
• Combination of tools
varies
• Heavy on User
Research
• Usually starts with
the product
(solution), then
triangulate on the
issue with users
Comparison
• Structure
• Focus Area
• In-Practice
2. Process
Management
3. Process
Improvement
1.Process
Design
R&D
ifneeded
Product orService
Development*
1. Invention
2. Evolution***
3. Update
**Use Lean Six Sigma here
*Use Design Sprint (Design Thinking v2.0) here
***Use Design Sprint (Design Thinking v2.0) here
Process Life Cycle
of an existing product/Service
1. Kaizen (Quick Wins)
2. Recurring Problems**
3. ProjectManagement
The Six Sigma GuyModel
Process Excellence
Application Model
Feasibility
Study
ifneeded
Product orService
Innovation
Product or Service
Delivery to Customers
Use DFSS (Design
For Six Sigma)here
SODS MATRIX
List down challenges at work you are solving
or planning to solve
22
In this ECQ, what are the things that is
holding us back?
No knowledge
sharing
Lunch
situation is
badly
organised
Inconsistent
understanding
of the
problems
NOTE ALONE
1. For 3 minutes, write on your own, 3 things that is holding
us back.
2. Once time is up, “post it” in Mural.
23
Let’s convert it to a “HMW”
statement
No knowledge
sharing
HMW
Create a cone to
eat ice cream
without dripping
Let us Practice!
HMW
Redesign dessert
HMW
Redesign ice
cream to be more
portable
Narrow Broad
Guide Template:
HMW
(Action)_ _(What)
(improvement/change)
Let us Practice!
HMW
Create an app that
can help people
find landmark
HMW
Find landmarks
HMW
Help new tourist to
find landmarks
easier
Narrow Broad
Guide Template:
HMW
(Action)_ _(What)
(improvement/change)
As a group,
produce as many
solutions as you
can to the
problem:
HMW
Encourage people to
pay their bills through
Online Banking App
1. For 2 minutes, write
on your own as many
solutions as you can.
2. Once time is up, post
all your solutions in
Mural
HMW
Encourage people to
pay their bills through
our Bayad Centers
29
Time to think of
Solutions!
HMW HMW HMW
Solution Solution Solution
NOTE ALONE
1. For 6 minutes, write on your own the solutions per
HMW
2. Solutions must be specific and actionable
3. Once time is up, “post it” in Mural.
30
Solution Examples
Let’s start
using Slack
Have weekly
retrospectives
Find a coach
to help us
with
presenting
31
Vote on
Solutions!
VOTE ALONE
1. For 3 minutes, evaluate which solution do you think would
best solve the HMW.
2. Once time is up, click on your vote.
32
Choose top
solutions
PRIORITISE
33
Effort
Impact
Create an Impact vs. Effort
Matrix
34
Effort
Impact
Diverge
Converge
Diverge
Post & Vote Post & Vote
P
r
o
b
l
e
m
S
o
Converge l
u
t
i
o
n
Design Sprint Principle
Design Sprint
TEST
PROTOTYPE
DECIDE
IDEATE
UNDERSTAND
The Sprint Team

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Handouts facilitating-virtual_design_sprints__design_thinking_v2.0_

  • 1. School of Design Sprint Welcome SPRINTers! Design Sprint (Design Thinking v2.0) Fundamentals of Facilitating Virtual Design Sprints (Design Thinking v2.0)
  • 2. Series Content Series 1 (30 minutes) 1. Design for Innovation 2. Design Methodologies Overview: • UX • Design Thinking • Design Sprint 3. When to apply Design Methodologies Series 2 (30 minutes) 1. Introduction to Miro- collaborative tool.2. Creating HMW the right way 3. Facilitating Virtual Design Sprint workshop. Series 3 (30 minutes + 15 minutes Bonus Content) 1. Core Ideation Technique of Design Sprint • Divergent Thinking • Convergent Thinking 2. Post and Vote Decision Making Bonus Content: Impact Vs Effort Matrix & Design Sprint Principle – A Series Debrief
  • 3. Design? “To create” “Pag may design na ginawa, hindi lahat dapat maganda, makulay, dapat sinisimbolo niya yung usage ng isang bagay” “Structure and beauty of subject” “Creativity” “Something related to make, to draw, to innovate, or to plan” “Aesthetic”
  • 6.
  • 7. When design principles are applied to strategy and innovationthe success rate for innovation dramatically improves. Design-led companies outperformed the S&P 500 over the past 10 years by an extraordinary 228%, according to a 2014 assessment by the Design Management Institute
  • 8.
  • 9. What is Design Sprint?
  • 10. a plan or protocol for carrying out or accomplishing something Product development Set period of time during which specific work has to be completed and made ready for review Design Sprint Run at full speed over a short distance. It’s not just what it looks like and feels like Design is how it works – Steve Jobs
  • 11. Design is how it works – Steve Jobs Business strategy Design Thinking Four-day process For answering critical business questions Design Sprint Innovation Behavior Science
  • 12. UX Focused on human-computer interaction (HCI). Ensures that user needs are met when interfacing with a system (can be a website, a web application or desktop software) --- Jacob Gube (Founder and Chief Editor of Six Revisions) DESIGN THINKING Design thinking human-centered approach to innovation Integrates the needs of people The possibilities of technology The requirements for business success —Tim Brown, president and CEO, IDEO Why Design Sprint?
  • 13. Why Design Sprint? DESIGN SPRINT It’s a combination of business strategy, innovation, behavior science, design thinking, and more. Packed into a four-day Tpherocessfor answering critical business questions through design, prototyping, and testing ideas with customers. --- Google Ventures
  • 14. Design Sprint • Has a step by step process and application of tools • Balances Customer Insights and Business Goal • Always starts with insights both from the customer and company experts Design Thinking • Combination of tools varies • Heavy on Customer Empathy • Usually starts with a deep dive to understand users to stimulate ideation UX • Beauty • Accessibility • Simplicity • Intuitiveness • Consistency • Combination of tools varies • Heavy on User Research • Usually starts with the product (solution), then triangulate on the issue with users Comparison • Structure • Focus Area • In-Practice
  • 15. 2. Process Management 3. Process Improvement 1.Process Design R&D ifneeded Product orService Development* 1. Invention 2. Evolution*** 3. Update **Use Lean Six Sigma here *Use Design Sprint (Design Thinking v2.0) here ***Use Design Sprint (Design Thinking v2.0) here Process Life Cycle of an existing product/Service 1. Kaizen (Quick Wins) 2. Recurring Problems** 3. ProjectManagement The Six Sigma GuyModel Process Excellence Application Model Feasibility Study ifneeded Product orService Innovation Product or Service Delivery to Customers Use DFSS (Design For Six Sigma)here
  • 16.
  • 17. SODS MATRIX List down challenges at work you are solving or planning to solve
  • 18. 22 In this ECQ, what are the things that is holding us back? No knowledge sharing Lunch situation is badly organised Inconsistent understanding of the problems NOTE ALONE 1. For 3 minutes, write on your own, 3 things that is holding us back. 2. Once time is up, “post it” in Mural.
  • 19. 23 Let’s convert it to a “HMW” statement No knowledge sharing
  • 20. HMW Create a cone to eat ice cream without dripping Let us Practice! HMW Redesign dessert HMW Redesign ice cream to be more portable Narrow Broad Guide Template: HMW (Action)_ _(What) (improvement/change)
  • 21. Let us Practice! HMW Create an app that can help people find landmark HMW Find landmarks HMW Help new tourist to find landmarks easier Narrow Broad Guide Template: HMW (Action)_ _(What) (improvement/change)
  • 22.
  • 23. As a group, produce as many solutions as you can to the problem: HMW Encourage people to pay their bills through Online Banking App
  • 24. 1. For 2 minutes, write on your own as many solutions as you can. 2. Once time is up, post all your solutions in Mural HMW Encourage people to pay their bills through our Bayad Centers
  • 25. 29 Time to think of Solutions! HMW HMW HMW Solution Solution Solution NOTE ALONE 1. For 6 minutes, write on your own the solutions per HMW 2. Solutions must be specific and actionable 3. Once time is up, “post it” in Mural.
  • 26. 30 Solution Examples Let’s start using Slack Have weekly retrospectives Find a coach to help us with presenting
  • 27. 31 Vote on Solutions! VOTE ALONE 1. For 3 minutes, evaluate which solution do you think would best solve the HMW. 2. Once time is up, click on your vote.
  • 31. Diverge Converge Diverge Post & Vote Post & Vote P r o b l e m S o Converge l u t i o n Design Sprint Principle