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No environment is 100%
 mobile-free anymore
Welcome in the
mobile research space!




                         Are you ready to jump?
Are you ready for the mobile MRX quiz?
           @Annaliezze
#esomar    @Anoukw1
Exploring




          ?                   ?         ?
              @Annaliezze
#esomar       @Anoukw1
Mobile = online + offline research


                                       Yes we can!

                                Less control

                                     No waste

          @Annaliezze
#esomar   @Anoukw1
Should we worry?




Socio demographics   Engagement   Technological advanced
Different information in the heat of the moment




          @Annaliezze
#esomar   @Anoukw1
Exploring




                             ?         ?
   1/Recruitment

             @Annaliezze
#esomar      @Anoukw1
Mobile marketing




          @Annaliezze
#esomar   @Anoukw1
Impact
              Satisfaction            Profile

          @Annaliezze
#esomar   @Anoukw1
Exploring




                                     ?    ?
   1/Recruitment           2/ Marketing

             @Annaliezze
#esomar      @Anoukw1
How about mobile & MROCs?




          @Annaliezze
#esomar   @Anoukw1
15 inch




4,3 x less engagement?

                         3,5 inch
Does mobile make community members
          less engaged?



        Yes                  No
Does mobile make community members
          less engaged?



        Yes                  No
Does mobile make community members
              less engaged?




“
Using the mobile app really helps
me staying in touch more with
        Yes community No
          the
                                  “
@Annaliezze
#esomar   @Anoukw1
15 inch




Mobile leads to less rich data?

        Yes        No
                                  3,5 inch
Members don’t post more, but…




                 …more contextual & personal stuff

          @Annaliezze
#esomar   @Anoukw1
@Annaliezze
#esomar   @Anoukw1
More engagement
Richer contributions




          @Annaliezze
#esomar   @Anoukw1
Exploring




                                     ?
   1/Recruitment           2/ Marketing   3/ Communities


             @Annaliezze
#esomar      @Anoukw1
A new eco system
                             Mobile marketing
                                New information




 Discovering new territory

          @Annaliezze
#esomar   @Anoukw1
@Annaliezze
#esomar   @Anoukw1

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Research in the mobile mindset (by Annelies Verhaeghe & Anouk Willems)