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TRAINING DEVELOPERS
IN USER RESEARCH
INTEGRATING USABILITY IN AGILE DEVELOPMENT
INFINIT THEME DAY
6 MAY 2014
SØREN VINTHER FÆRCH
SCIENTIFIC ASSISTANT
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 2 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
Training Developers
in User research
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 3 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 4 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 5 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 6 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 7 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 8 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
1.  Introduction to UX
2.  The basic principles of
3.  Data compiling and interpretation
4.  Consolidation of data models
5.  All learned methods combined
6.  Wall walking and ideation
7.  The next steps in Contextual Design
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 9 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 1 0 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T
1.  B r u u n , A . , & S t a g e , J . ( 2 0 1 4 ) . B a r e f o o t U s a b i l i t y E v a l u a t i o n s . B e h a v i o u r &
I n f o r m a t i o n Te c h n o l o g y, ( j u s t - a c c e p t e d ) , 1 - 5 9 .
2.  B a k , J . O . , N g u y e n , K . , R i s g a a r d , P. , & S t a g e , J . ( 2 0 0 8 ) . O b s t a c l e s t o u s a b i l i t y
e v a l u a t i o n i n p r a c t i c e : a s u r v e y o f s o f t w a r e d e v e l o p m e n t o r g a n i z a t i o n s . I n
P r o c e e d i n g s o f t h e 5 t h N o r d i c c o n f e r e n c e o n H u m a n - c o m p u t e r i n t e r a c t i o n : b u i l d i n g
b r i d g e s ( p p . 2 3 - 3 2 ) . A C M .
3.  S c h a f f e r, E . ( 2 0 0 4 ) . I n s t i t u t i o n a l i z a t i o n o f u s a b i l i t y : a s t e p - b y - s t e p g u i d e . A d d i s o n -
We s l e y P r o f e s s i o n a l .
4.  Ø v a d , T. , L a r s e n , L . B . , Y n d g a a r d S ø r e n s e n , S . a n d S k r i v e r, J . ( 2 0 1 4 ) . T h e C u r r e n t
S t a t e o f A g i l e U X i n t h e D a n i s h I n d u s t r y. J o u r n a l o f U s a b i l i t y S t u d i e s . ( P e n d i n g
a p p r o v a l )
5.  T C E l e c t r o n i c . ( 2 0 1 4 ) . T C E l e c t r o n i c . h t t p : / / w w w. t c e l e c t r o n i c . c o m /
6.  B e y e r, H . , & H o l t z b l a t t , K . ( 1 9 9 8 ) . C o n t e x t u a l d e s i g n : d e f i n i n g c u s t o m e r - c e n t e r e d
s y s t e m s . E l s e v i e r.
7.  H o l t z b l a t t , K . , We n d e l l , J . B . , & Wo o d , S . ( 2 0 0 5 ) . R a p i d c o n t e x t u a l d e s i g n : a h o w - t o
g u i d e t o k e y t e c h n i q u e s f o r u s e r - c e n t e r e d d e s i g n . E l s e v i e r.
8.  W h i t e s i d e , J . , B e n n e t t , J . a n d H o l t z b l a t t , K . ( 1 9 8 8 ) : U s a b i l i t y E n g i n e e r i n g : O u r
E x p e r i e n c e a n d E v o l u t i o n . I n : H e l a n d e r, M a r t i n a n d L a n d a u e r, T h o m a s K . ( e d s . ) .
" H a n d b o o k o f H u m a n C o m p u t e r I n t e r a c t i o n " . N o r t h H o l l a n d
9.  Ø v a d , T. , F æ r c h , S . V. , a n d L a r s e n , L . B . ( 2 0 1 4 ) . R e s u l t s a n d E x p e r i e n c e s f r o m
Tr a i n i n g U s e r R e s e a r c h M e t h o d s t o S o f t w a r e D e v e l o p e r s i n A g i l e E n v i r o n m e n t s .
N o r d i C H I 2 0 1 4 . ( P e n d i n g a p p r o v a l )
10.  F o r s v a r e t s C e n t e r f o r L e d e r s k a b ( 2 0 0 0 ) . U n d e r v i s n i n g i p r a k s i s . 3 . E d i t i o n .
H e r r m a n n & F i s c h e r A / S .
T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S
– S I D E 1 2 – 6 M A Y 2 0 1 4 –
S Ø R E N V I N T H E R F Æ R C H
A A L B O R G U N I V E R S I T E T

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Training developers in user research af Søeren Vinther Færch, AAU

  • 1. TRAINING DEVELOPERS IN USER RESEARCH INTEGRATING USABILITY IN AGILE DEVELOPMENT INFINIT THEME DAY 6 MAY 2014 SØREN VINTHER FÆRCH SCIENTIFIC ASSISTANT
  • 2. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 2 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T Training Developers in User research
  • 3. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 3 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 4. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 4 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 5. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 5 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 6. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 6 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 7. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 7 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 8. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 8 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T 1.  Introduction to UX 2.  The basic principles of 3.  Data compiling and interpretation 4.  Consolidation of data models 5.  All learned methods combined 6.  Wall walking and ideation 7.  The next steps in Contextual Design
  • 9. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 9 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 10. T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 1 0 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T
  • 11.
  • 12. 1.  B r u u n , A . , & S t a g e , J . ( 2 0 1 4 ) . B a r e f o o t U s a b i l i t y E v a l u a t i o n s . B e h a v i o u r & I n f o r m a t i o n Te c h n o l o g y, ( j u s t - a c c e p t e d ) , 1 - 5 9 . 2.  B a k , J . O . , N g u y e n , K . , R i s g a a r d , P. , & S t a g e , J . ( 2 0 0 8 ) . O b s t a c l e s t o u s a b i l i t y e v a l u a t i o n i n p r a c t i c e : a s u r v e y o f s o f t w a r e d e v e l o p m e n t o r g a n i z a t i o n s . I n P r o c e e d i n g s o f t h e 5 t h N o r d i c c o n f e r e n c e o n H u m a n - c o m p u t e r i n t e r a c t i o n : b u i l d i n g b r i d g e s ( p p . 2 3 - 3 2 ) . A C M . 3.  S c h a f f e r, E . ( 2 0 0 4 ) . I n s t i t u t i o n a l i z a t i o n o f u s a b i l i t y : a s t e p - b y - s t e p g u i d e . A d d i s o n - We s l e y P r o f e s s i o n a l . 4.  Ø v a d , T. , L a r s e n , L . B . , Y n d g a a r d S ø r e n s e n , S . a n d S k r i v e r, J . ( 2 0 1 4 ) . T h e C u r r e n t S t a t e o f A g i l e U X i n t h e D a n i s h I n d u s t r y. J o u r n a l o f U s a b i l i t y S t u d i e s . ( P e n d i n g a p p r o v a l ) 5.  T C E l e c t r o n i c . ( 2 0 1 4 ) . T C E l e c t r o n i c . h t t p : / / w w w. t c e l e c t r o n i c . c o m / 6.  B e y e r, H . , & H o l t z b l a t t , K . ( 1 9 9 8 ) . C o n t e x t u a l d e s i g n : d e f i n i n g c u s t o m e r - c e n t e r e d s y s t e m s . E l s e v i e r. 7.  H o l t z b l a t t , K . , We n d e l l , J . B . , & Wo o d , S . ( 2 0 0 5 ) . R a p i d c o n t e x t u a l d e s i g n : a h o w - t o g u i d e t o k e y t e c h n i q u e s f o r u s e r - c e n t e r e d d e s i g n . E l s e v i e r. 8.  W h i t e s i d e , J . , B e n n e t t , J . a n d H o l t z b l a t t , K . ( 1 9 8 8 ) : U s a b i l i t y E n g i n e e r i n g : O u r E x p e r i e n c e a n d E v o l u t i o n . I n : H e l a n d e r, M a r t i n a n d L a n d a u e r, T h o m a s K . ( e d s . ) . " H a n d b o o k o f H u m a n C o m p u t e r I n t e r a c t i o n " . N o r t h H o l l a n d 9.  Ø v a d , T. , F æ r c h , S . V. , a n d L a r s e n , L . B . ( 2 0 1 4 ) . R e s u l t s a n d E x p e r i e n c e s f r o m Tr a i n i n g U s e r R e s e a r c h M e t h o d s t o S o f t w a r e D e v e l o p e r s i n A g i l e E n v i r o n m e n t s . N o r d i C H I 2 0 1 4 . ( P e n d i n g a p p r o v a l ) 10.  F o r s v a r e t s C e n t e r f o r L e d e r s k a b ( 2 0 0 0 ) . U n d e r v i s n i n g i p r a k s i s . 3 . E d i t i o n . H e r r m a n n & F i s c h e r A / S . T R A I N I N G D E V E L O P E R S I N U S E R R E S E A R C H M E T H O D S – S I D E 1 2 – 6 M A Y 2 0 1 4 – S Ø R E N V I N T H E R F Æ R C H A A L B O R G U N I V E R S I T E T