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Business Model Innovation
by @nickdemey / co-founder www.boardofinnovation.com
Hi.
I’m Nick
from Belgium
intro via 3 books
BOOK 1
BOOK 2
BOOK 3
“It’s our goal to make corporates
innovate like startups.”
mixing proven methods from 

Design Thinking & Lean Startup
Innovation strategy & execution
e.g. design & run an internal accelerator
Talent Development
e.g. Intrapreneurship training
Find
the right
people!
strong network & culture of sharing
Mexico
LinkedIn Group:
+20K people
Slideshare Channel

+5 Million views
Sharing of 

tools & inspiration


+10000 subscribers
subscribe to

newsletter
FEATURED IN
for Fortune500 & global innovation leaders
Heavy industry/manufacturing
Utilities/Chemicals/Pharma
Commodities/Automotive/…
Banking/Finance/Payroll/HR
Telco/Publishing/Travel/
FMCG/…
B2B
B2B2C & B2C
Tokyo
How we got started: Business Model Innovation
A plan to monetize your startup idea?
https://vimeo.com/79954057
Business Model 

Innovation

?
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
just to make sure we’re all on the same page…
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
Business Model in a nutshell
An organization’s logic of creating, 

delivering and capturing value.
So many options to 

make money, experiment with
pricing & revenue models,…
No magic.
Extra money?
Remember this one?
Remember this one?
1 million pixels to sell = 1 million dollar #awesome
Copy & Remix.
An easy exercise to start.
Airbnb
Airbnb
of Food.
of Parking.
of Boats.
AirBnB of ….
“Matchmaking people
to make money from assets
they own.”
Uber of X.
Uber of ….
“on-demand
service via an App”
But…
Tinder
Tinder
of Jobs.
of Fashion.
of Shopping.
Tinder of ….
“Swipe based matching”
not a business model pattern,
more about the interface.
Understand the patterns!
You are in the center!
Your own venture
Business Model transactions
Focus to make this flow as smooth as possible. #frictionless
Can be more complex.
Many different players, a lot of monetary transactions.
Business Model Blocks
Seats2meet - Co-working with Dynamic prices
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Indiegogo & KickStarter - Crowdfunding
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Cardrops - Delivery service
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Sell right to exploit roofs for solar energy
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Runkeeper tracks your runs
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Runkeeper gives you discounts
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
ZombiesRun - Running as a game
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Carrot > To-do list with a personality
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Carrot > To-do list with a personality
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Virtual currencies - Bitcoin
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Moskou: Pay with Exercises
Product
5
Money
5
Less Money
Experience
Right
Data
1
Reputation
Credits
Service
Exposure
Pay with social reach
Crucial question!
Learn from gaming.
Question:
Do you allow people to spend (all their) money?
The key questions
you need to ask:
What is the best new business model to try?
Business Model Innovation 

where to find new growth for your business.
Explore extra 

revenue sources!
Different categories:
+ specific examples
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Free?
Free = Free
There are so many variations on ‘free’
What to pick?
Free!

for the user.
1.
- Early exit -
Free
(Hidden) other agenda:
- Aim for an early exit.
- Acqui-hire
- Prestige
- …
Rule of thumb:
There is no free lunch.
What to pick?
Free!

for the user.
1.
- Early exit -
- Pay-what-you-want -
Free?
Customer can pick
his own price.
Pay-what-you-want. (including free)
Case: Humble Bundle
Pay-what-you-want: Restaurants, Museums,…
Emotional connection
Social/group pressure
…
What to pick?
Free!

for the user.
1.
- Early exit -
- Pay-what-you-want -
- Tip jar/ donation -
Free?
Main difference:
People often get the product for free, but are
free to do an extra transaction.
Tip jar - Donation.
Free, for some.
Different segments of
users.
What to pick?
Free!

for the user.
1.
- Early exit -
- Pay-what-you-want -
- Tip jar/ donation -
- Barter -
Swap goods, give something else in return.
Many Facebook groups & events: baby clothes, travel,…
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Reason why people upgrade!
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
Some people only want “the best”
Ultimate luxury. €21.000 Smartphone (Vertu)
Vanity, reputation…
Vanity is so powerful!
Looks & Reputation in games.
To fit in Exclusivity Show Commitment ...
Important learning: You need other people to show off!
First class sells - because of second class.
Pay to get noticed. (above the crowd…)
Would you pay to get seen by your friends on Facebook?
Facebook 2012
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
- Loss-aversion -
Another tactic: Lure people in with free + lock-in.
Just give it a try!
Lock-in (switching costs, hassle,..)
Pay-as-you-go model.
Switching cost?
pay-per-use.
Blendle - itunes for journalism (buy per article)
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
- Loss-aversion -
- Privacy/ Anonymity -
Privacy features are very powerfull!
Hide your profile.
Incognity mode.
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
- Loss-aversion -
- Privacy/ Anonymity -
- Mystery/ Surprises -
Mystery crates (& surprise upgrades)
similar to Lottery system = very lucrative!
Real life mystery crate
Blind dates, anyone?
Crazy Blind Date by OKcupid. (up to $3/date)
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
- Loss-aversion -
- Privacy/ Anonymity -
- Mystery/ Surprises -
- Convenience/ Shortcuts -
Use Sold. The convenient way to sell goods online.
The Gone App: 1 photo to sellHomesnap: 1 photo to get info
The (ex-) power of Zynga-like games.
Grind - Spam - Pay
What to pick?
Paid!

the user = client.
2.
- Vanity - reputation -
- Loss-aversion -
- Privacy/ Anonymity -
- Mystery/ Surprises -
- Convenience/ Shortcuts -
- Helping peers/ gifts -
This one is on me…
Yes, Awesome.
I’m a PLUS member.
Virtual gifts to friends.
Line messaging app is one to keep an eye on!
Next Chapter.
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
What to pick?
Third party
pays the bills.
3.
- Advertising -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
- White-label/Franchise -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
- White-label/Franchise -
- Get-one-give-one -
another client pays for your product. (could be anymous)
Suspended coffee
One Laptop Per Child
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
Broker/
Matchmaking
4.
Can be a mix of all three.
Broker/

Matchmaking
4.
- One-side pays -
One side pays.
Get paid to date?
Very controversial
of course.
Get paid to date.
Other platforms experiment with other rewards than money.
Broker/matchmaking
Broker/

Matchmaking
4.
- One-side pays -
- Both sides pay -
Matchmaking between 2 normal users.
only 1 of the 2 parties pays.
Auction platforms.
Broker/Matchmaking
Broker/

Matchmaking
4.
- One-side pays -
- Both sides pay -
- Crowdfunding -
- Penny Auctions -
Crowdfunding (many variations)
For pre-sales?
Investment?
Donation?
Crowdfunding
The product itself is often not the primary driver: 

“Be part of something bigger, a revolution in …”
Broker/

Matchmaking/
4.
- One-side pays -
- Both sides pay -
- Crowdfunding -
- Penny Auctions -
Penny Auctions
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
Broker/
Matchmaking
4.
Mixed model

Subsidised
5.
Mixed model

Subsidised
5.
- Shop (on the side) -
Mixed model

Subsidised
5.
- Shop (on the side) -
- Razor-blade (add-ons) -
Mixed model

Subsidised
5.
- Shop (on the side) -
- Razor-blade (add-ons) -
- Credits/points -
No easy fix.
But experiment

& learn!
Invent the future!
where to start?
Understand the patterns!
Next Chapter.
Why does this person get a +120M€ contract?
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
What to pick?
Third party
pays the bills.
3.
- Advertising -
Every ad-based model.
The user becomes
the product.
Ad-business is straight forward. but hard.
Offer content.
Control eyeballs
Steer attention to ads
Profit.
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
Drive sales for another.
Affiliate & Referral models.
Integrated referral links?
Pinterest is the perfect match!
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
Resell data.
One company is more transparant than the other.
What’s the value of your own personal data?
Resell your own data via a platform:
example Citizenme.
Example: Patients like me.
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
- White-label/Franchise -
What to pick?
Third party
pays the bills.
3.
- Advertising -
- Affiliate/ Referral -
- Data Reseller -
- Joint-Venture/partnership -
- White-label/Franchise -
- Get-one-give-one -
another client pays for your product. (could be anymous)
Suspended coffee
One Laptop Per Child
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
Broker/
Matchmaking
4.
Can be a mix of all three.
Broker/

Matchmaking
4.
- One-side pays -
One side pays.
Many dating platforms are based on this model.
Get paid to date?
Very controversial
of course.
Get paid to date.
Other platforms experiment with other rewards than money.
Broker/

Matchmaking
4.
- One-side pays -
- Both sides pay -
Matchmaking between 2 normal users.
only 1 of the 2 parties pays.
Auction platforms.
AirBnb & other broker platforms
Broker/

Matchmaking
4.
- One-side pays -
- Both sides pay -
- Crowdfunding -
- Penny Auctions -
Crowdfunding (many variations)
For pre-sales?
Investment?
Donation?
Crowdfunding
The product itself is often not the primary driver: 

“Be part of something bigger, a revolution in …”
Get a return of an investment in someone else.
Broker/

Matchmaking/
4.
- One-side pays -
- Both sides pay -
- Crowdfunding -
- Penny Auctions -
What to pick?
Free!

for the user.
1.
Paid!

the user = client.
2.
Third party
pays the bills.
3.
Broker/
Matchmaking
4.
Mixed model

Subsidised
5.
Mixed model

Subsidised
5.
- Shop (on the side) -
Mixed model

Subsidised
5.
- Shop (on the side) -
- Razor-blade (add-ons) -
Pay for recurring upgrades or consumables
Offer part of your service for
free (or nearly free)
Open Source model with paid consulting support
Ryanair-like no-frills models.
Mixed model

Subsidised
5.
- Shop (on the side) -
- Razor-blade -
- Credits/points -
Combine concepts
www.glowing.com
IncIncHQHQ
Glow
IncIncHQHQ
Glow First Fund
Non-Paying user
Data
Predictions & Tasks
to increase pregnancy
www.glowing.com
Paying Users
IncIncHQHQ
Glow
IncIncHQHQ
Glow First Fund
Preganant*
Enganging User
Not Pregnant*
"Normal" User
Not Pregnant*
5
€50/Month
Insurance &
Extra Guidance
Data
Non-Paying user
Data
Predictions & Tasks
to increase pregnancy
support
www.glowing.com
Paying Users
IncIncHQHQ
Glow
IncIncHQHQ
Glow First Fund
Preganant*
Enganging User
Not Pregnant*
"Normal" User
Not Pregnant*
5
€50/Month
Insurance &
Extra Guidance
conceiving
Data
Non-Paying user
Data
Predictions & Tasks
to increase pregnancy
++ % of Money Pool
% of Money Pool
support
www.glowing.com
inFertility Treatment Partner
Paying Users
IncIncHQHQ
Glow
IncIncHQHQ
Glow First Fund
Preganant*
Enganging User
Not Pregnant*
"Normal" User
Not Pregnant*
5
€50/Month
Insurance &
Extra Guidance
conceiving
IncIncIncInc
Company
Data
IncIncIncInc
Company
Non-Paying user
Data
Predictions & Tasks
to increase pregnancy
++ % of Money Pool
% of Money Pool
5
Less Money
5
Money
Data Exposure
support
www.glowing.com
inFertility Treatment Partner
Paying Users
IncIncHQHQ
Glow
IncIncHQHQ
Glow First Fund
Preganant*
Enganging User
Not Pregnant*
"Normal" User
Not Pregnant*
5
€50/Month
Insurance &
Extra Guidance
conceiving
IncIncIncInc
Company
Data
IncIncIncInc
Company
Non-Paying user
Data
Predictions & Tasks
to increase pregnancy
++ % of Money Pool
% of Money Pool
5
Less Money
R&D
IncIncIncInc
Labo
5
Money
Data
Universities
5
Money
User Data
Exposure
support
- extra -
Juli 11, 2036
Job of the future?
Jobs that will disappear?
Job of the future?
Jobs that will disappear?
Change*
Tech change
& Societal change.
Understand & Detect Exponantial Growth
Example
11am
12pm
Example
11am
12pm
Example
11am
12pm
Example
11am
12pm
Example
11am
12pm
Example
11am
12pm
Example
11am
12pm
Example
? am
Example
11:59am
Example
11:55am
3%
Example
11:00am
11:55am
Example
11:00am
11:55am
Based on our experience
of the last 55 years,
what will happen
the next 5 years?
Impact?
Impact of exponential

Tech Change.
Example (all driven by technology)
It becomes easier & easier to pay someone
It becomes easier & easier to follow peers
It becomes easier & easier to know what you like
…
Focus on Kickstarter
Total funding?
Focus on Kickstarter
Pebble Time
Total funding?
Original Pebble Watch
2012
$10.266.845
Time needed to
get 1M dollar?
Original Pebble Watch
2012
$10.266.845
Time needed to
get 1M dollar?
28 Hours
Ouya, gaming console
Time needed to
get 1M dollar?
28 Hours
8 Hours
Ouya, gaming console
Time needed to
get 1M dollar?
7 Hours
28 Hours
8 Hours
Pebble Time
Time needed to
get 1M dollar?
7 Hours
28 Hours
8 Hours
0 H 44 min
Oculus Rift
+$2M on Kickstarter
Oculus Rift
Oculus Rift acquired by Facebook for 2 Billion Dollar
2 year after launch.
+$2M on Kickstarter
Traction? = Acquired as it happens.
Mailbox, acquired by Dropbox for $100M
1 month after launch.
Is this where we’re heading at?
1 day startups
get acquired for
$1 Billion
This to illustrate the pace of change
that impacts the context of companies.
Thanks!

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EIA2016Turin - Nick De Mey. Revenue Model Design