1. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Ken Singer
Managing Director, Sutardja Center for Entrepreneurship and Technology
IEOR Department, UC Berkeley
Entrepreneurship. The Ultimate Team Sport.
2. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Disruption:
• A proposed change in the order of things
• A rejection: that the current way is insufficient
• Threatens the incumbents
• They use their market dominance and power to
keep out new players
“A Startup is an Act of Rebellion” – Ken Singer
3. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
What do Entrepreneurs do?
Learn Innovate / Adapt Teach
4. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
The Entrepreneur’s Journey.
Ideation
Fund Raising
Pilot
Basic Skills / cross training
Prod / Market Fit
Tech Issues
Team Conflict
Hiring / Firing
Team Formation
Legal
Accounting
5. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Problem /
Solution Fit
User
Validation
7. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team
Idea
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Problem /
Solution Fit
User
Validation
9. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Problem /
Solution Fit
User
Validation
11. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Research
4
Problem /
Solution Fit
User
Validation
13. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Research
4
Problem /
Solution Fit
User
Validation
Gravity
Graveyard
15. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
Teams are the leading indicator of success.
Scale
Singer Startup Journey Model (2016)
Go To
Market
Idea
1
Team
Research
3
Research
4
User
Validation
Graveyard
16. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Entrepreneurship is NOT an Individual Sport.
17. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Diversity is an Act of Survival
18. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Successful Teams Have Many Diverse Skills and Traits
19. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
• Loves to discover how things work
• Seeks insight
• Understands how to apply lessons
• Always strives to improve
• Willingness to be proven wrong
Self-Learning & “Tinkering” Mentality
20. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Listening is Your Most Powerful Tool
21. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Efficient / Effective Two-Way Communication
• Give direction
• Ask for direction
• Verify and clarify
22. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Sees Everyone & Everything as Opportunities to Learn
23. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Brutal Honesty IS a Business Strategy
24. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Healthy Conflict and Resolution
25. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Find the Right Balance between Intuition and Evidence
26. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Timing is Everything. Luck is Good Too.
27. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Creative in All Parts of the Business
28. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Knows how to delegate work & leadership responsibilities
29. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Good, Speedy Execution is More Important than Strategy
34. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Your Team must be able to:
• Ideation
• Team management and grow
• Project Management
• Product and UI/UX Design
• Product development & engineering
• Product marketing & positioning
• Customer qualification
• Lead generation and marketing
• Business and revenue modeling
• Competitive analysis and managing “co-opetition”
• Sales and evangelization
• Customer management & support
• Deployment and system management
• Accounting and budgeting
• Fund raising
35. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
The 6 sides of Team Diversity
• Business function
• Roles
• Dynamic
• The Tipping Point
• Life Experience
• Silicon Valley Triptych
36. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Traditional Business Function
• Business Planning/Data Analyst (strategy)
• Designer (user/creative)
• Engineer (builder)
• Sales/Marketing (customer development)
• Project Manager (nanny)
37. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Roles to Play
• Idea Guy (“The Dreamer”)
• The Communicator (“The Politician”)
• The Peace Maker (“The Glue”)
• The Problem Finder (“The Detective”)
• The Problem Solver (“MacGyver”)
• Executor (“The Ninja”)
• “Balloon Popper”
• “Puppy Shooter”
38. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team Dynamic
Clutch AcceleratorBreak
40. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Diverse Life Experience = Parallax
41. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Silicon Valley Triptych
• Hustler (sales)
• Hacker (builder)
• Hipster (designer)
42. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Meet as many DIFFERENT people as possible
who are interested in the SAME subject matter
Coffee Breaks
43. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Leverage next 48 hours to meet potential team mates.
44. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Self Evaluation
• What are your strengths?
• (How can you showcase them?)
• What are your weaknesses?
• (How can you mitigate them?)
• What is your topic interests?
• Why do you want to do a startup?
45. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Building a Team that Complements
Your Team must be balanced across all
6 sides of diversity:
• Business function
• Roles
• Dynamic
• The Tipping Point
• Life Experience
• Silicon Valley Triptych
46. THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
How to Choose the Right Teammates
• Don’t choose members because they are “agreeable”
• Find smart people you can disagree with but can come to agreement
eventually (how do they respond when you disagree?)
• Discuss everyone’s strengths and weaknesses early on
• VALIDATE people’s strengths: are they REALLY good at Swift?
• Find teammates whose strengths fill your weaknesses
• It is more important that you choose the best team mates than join
the best idea