EIA2018Portugal - Ken Singer - The Power of Team

European Innovation Academy
European Innovation AcademyPresident à European Innovation Academy
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Ken Singer
Managing Director, Sutardja Center for Entrepreneurship and Technology
IEOR Department, UC Berkeley
Entrepreneurship. The Ultimate Team Sport.
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Disruption:
• A proposed change in the order of things
• A rejection: that the current way is insufficient
• Threatens the incumbents
• They use their market dominance and power to
keep out new players
“A Startup is an Act of Rebellion” – Ken Singer
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
What do Entrepreneurs do?
Learn Innovate / Adapt Teach
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
The Entrepreneur’s Journey.
Ideation
Fund Raising
Pilot
Basic Skills / cross training
Prod / Market Fit
Tech Issues
Team Conflict
Hiring / Firing
Team Formation
Legal
Accounting
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Problem /
Solution Fit
User
Validation
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team
Idea
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Problem /
Solution Fit
User
Validation
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Problem /
Solution Fit
User
Validation
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Research
4
Problem /
Solution Fit
User
Validation
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
The Startup Journey
Scale
Singer Startup Journey Model (2016)
Go To
Market
Product /
Market Fit
Idea
1
Team
2
Research
3
Research
4
Problem /
Solution Fit
User
Validation
Gravity
Graveyard
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
How do you get there?
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Problem /
Application
Team
Team
Idea
Customer
Validation
Market
Validation
Problem /
Application
Team
Teams are the leading indicator of success.
Scale
Singer Startup Journey Model (2016)
Go To
Market
Idea
1
Team
Research
3
Research
4
User
Validation
Graveyard
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Entrepreneurship is NOT an Individual Sport.
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Diversity is an Act of Survival
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Successful Teams Have Many Diverse Skills and Traits
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
• Loves to discover how things work
• Seeks insight
• Understands how to apply lessons
• Always strives to improve
• Willingness to be proven wrong
Self-Learning & “Tinkering” Mentality
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Listening is Your Most Powerful Tool
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Efficient / Effective Two-Way Communication
• Give direction
• Ask for direction
• Verify and clarify
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Sees Everyone & Everything as Opportunities to Learn
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Brutal Honesty IS a Business Strategy
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Healthy Conflict and Resolution
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Find the Right Balance between Intuition and Evidence
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Timing is Everything. Luck is Good Too.
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Creative in All Parts of the Business
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Knows how to delegate work & leadership responsibilities
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Good, Speedy Execution is More Important than Strategy
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Willingness to take risks
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Equally willing to Accept and Learning from Failure
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Your Team is Your Competitive Edge
How To: The Art of Team Formation
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Choose Your Team Wisely
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Your Team must be able to:
• Ideation
• Team management and grow
• Project Management
• Product and UI/UX Design
• Product development & engineering
• Product marketing & positioning
• Customer qualification
• Lead generation and marketing
• Business and revenue modeling
• Competitive analysis and managing “co-opetition”
• Sales and evangelization
• Customer management & support
• Deployment and system management
• Accounting and budgeting
• Fund raising
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
The 6 sides of Team Diversity
• Business function
• Roles
• Dynamic
• The Tipping Point
• Life Experience
• Silicon Valley Triptych
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Traditional Business Function
• Business Planning/Data Analyst (strategy)
• Designer (user/creative)
• Engineer (builder)
• Sales/Marketing (customer development)
• Project Manager (nanny)
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Roles to Play
• Idea Guy (“The Dreamer”)
• The Communicator (“The Politician”)
• The Peace Maker (“The Glue”)
• The Problem Finder (“The Detective”)
• The Problem Solver (“MacGyver”)
• Executor (“The Ninja”)
• “Balloon Popper”
• “Puppy Shooter”
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Team Dynamic
Clutch AcceleratorBreak
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
The Tipping Point
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Diverse Life Experience = Parallax
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Silicon Valley Triptych
• Hustler (sales)
• Hacker (builder)
• Hipster (designer)
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Meet as many DIFFERENT people as possible
who are interested in the SAME subject matter
Coffee Breaks
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Leverage next 48 hours to meet potential team mates.
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Self Evaluation
• What are your strengths?
• (How can you showcase them?)
• What are your weaknesses?
• (How can you mitigate them?)
• What is your topic interests?
• Why do you want to do a startup?
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
Building a Team that Complements
Your Team must be balanced across all
6 sides of diversity:
• Business function
• Roles
• Dynamic
• The Tipping Point
• Life Experience
• Silicon Valley Triptych
THE BERKELEY METHOD
January 2015Confidential Material: Property of Ken Singer
How to Choose the Right Teammates
• Don’t choose members because they are “agreeable”
• Find smart people you can disagree with but can come to agreement
eventually (how do they respond when you disagree?)
• Discuss everyone’s strengths and weaknesses early on
• VALIDATE people’s strengths: are they REALLY good at Swift?
• Find teammates whose strengths fill your weaknesses
• It is more important that you choose the best team mates than join
the best idea
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EIA2018Portugal - Ken Singer - The Power of Team

  • 1. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Ken Singer Managing Director, Sutardja Center for Entrepreneurship and Technology IEOR Department, UC Berkeley Entrepreneurship. The Ultimate Team Sport.
  • 2. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Disruption: • A proposed change in the order of things • A rejection: that the current way is insufficient • Threatens the incumbents • They use their market dominance and power to keep out new players “A Startup is an Act of Rebellion” – Ken Singer
  • 3. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer What do Entrepreneurs do? Learn Innovate / Adapt Teach
  • 4. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer The Entrepreneur’s Journey. Ideation Fund Raising Pilot Basic Skills / cross training Prod / Market Fit Tech Issues Team Conflict Hiring / Firing Team Formation Legal Accounting
  • 5. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Team Customer Validation Market Validation The Startup Journey Scale Singer Startup Journey Model (2016) Go To Market Product / Market Fit Idea 1 Problem / Solution Fit User Validation
  • 6. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer
  • 7. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Team Idea Customer Validation Market Validation The Startup Journey Scale Singer Startup Journey Model (2016) Go To Market Product / Market Fit Idea 1 Team 2 Problem / Solution Fit User Validation
  • 8. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer
  • 9. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Problem / Application Team Team Idea Customer Validation Market Validation The Startup Journey Scale Singer Startup Journey Model (2016) Go To Market Product / Market Fit Idea 1 Team 2 Research 3 Problem / Solution Fit User Validation
  • 10. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer
  • 11. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Problem / Application Team Team Idea Customer Validation Market Validation Problem / Application Team The Startup Journey Scale Singer Startup Journey Model (2016) Go To Market Product / Market Fit Idea 1 Team 2 Research 3 Research 4 Problem / Solution Fit User Validation
  • 12. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer
  • 13. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Problem / Application Team Team Idea Customer Validation Market Validation Problem / Application Team The Startup Journey Scale Singer Startup Journey Model (2016) Go To Market Product / Market Fit Idea 1 Team 2 Research 3 Research 4 Problem / Solution Fit User Validation Gravity Graveyard
  • 14. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer How do you get there?
  • 15. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Problem / Application Team Team Idea Customer Validation Market Validation Problem / Application Team Teams are the leading indicator of success. Scale Singer Startup Journey Model (2016) Go To Market Idea 1 Team Research 3 Research 4 User Validation Graveyard
  • 16. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Entrepreneurship is NOT an Individual Sport.
  • 17. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Diversity is an Act of Survival
  • 18. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Successful Teams Have Many Diverse Skills and Traits
  • 19. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer • Loves to discover how things work • Seeks insight • Understands how to apply lessons • Always strives to improve • Willingness to be proven wrong Self-Learning & “Tinkering” Mentality
  • 20. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Listening is Your Most Powerful Tool
  • 21. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Efficient / Effective Two-Way Communication • Give direction • Ask for direction • Verify and clarify
  • 22. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Sees Everyone & Everything as Opportunities to Learn
  • 23. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Brutal Honesty IS a Business Strategy
  • 24. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Healthy Conflict and Resolution
  • 25. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Find the Right Balance between Intuition and Evidence
  • 26. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Timing is Everything. Luck is Good Too.
  • 27. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Creative in All Parts of the Business
  • 28. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Knows how to delegate work & leadership responsibilities
  • 29. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Good, Speedy Execution is More Important than Strategy
  • 30. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Willingness to take risks
  • 31. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Equally willing to Accept and Learning from Failure
  • 32. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Your Team is Your Competitive Edge How To: The Art of Team Formation
  • 33. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Choose Your Team Wisely
  • 34. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Your Team must be able to: • Ideation • Team management and grow • Project Management • Product and UI/UX Design • Product development & engineering • Product marketing & positioning • Customer qualification • Lead generation and marketing • Business and revenue modeling • Competitive analysis and managing “co-opetition” • Sales and evangelization • Customer management & support • Deployment and system management • Accounting and budgeting • Fund raising
  • 35. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer The 6 sides of Team Diversity • Business function • Roles • Dynamic • The Tipping Point • Life Experience • Silicon Valley Triptych
  • 36. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Traditional Business Function • Business Planning/Data Analyst (strategy) • Designer (user/creative) • Engineer (builder) • Sales/Marketing (customer development) • Project Manager (nanny)
  • 37. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Roles to Play • Idea Guy (“The Dreamer”) • The Communicator (“The Politician”) • The Peace Maker (“The Glue”) • The Problem Finder (“The Detective”) • The Problem Solver (“MacGyver”) • Executor (“The Ninja”) • “Balloon Popper” • “Puppy Shooter”
  • 38. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Team Dynamic Clutch AcceleratorBreak
  • 39. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer The Tipping Point
  • 40. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Diverse Life Experience = Parallax
  • 41. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Silicon Valley Triptych • Hustler (sales) • Hacker (builder) • Hipster (designer)
  • 42. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Meet as many DIFFERENT people as possible who are interested in the SAME subject matter Coffee Breaks
  • 43. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Leverage next 48 hours to meet potential team mates.
  • 44. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Self Evaluation • What are your strengths? • (How can you showcase them?) • What are your weaknesses? • (How can you mitigate them?) • What is your topic interests? • Why do you want to do a startup?
  • 45. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer Building a Team that Complements Your Team must be balanced across all 6 sides of diversity: • Business function • Roles • Dynamic • The Tipping Point • Life Experience • Silicon Valley Triptych
  • 46. THE BERKELEY METHOD January 2015Confidential Material: Property of Ken Singer How to Choose the Right Teammates • Don’t choose members because they are “agreeable” • Find smart people you can disagree with but can come to agreement eventually (how do they respond when you disagree?) • Discuss everyone’s strengths and weaknesses early on • VALIDATE people’s strengths: are they REALLY good at Swift? • Find teammates whose strengths fill your weaknesses • It is more important that you choose the best team mates than join the best idea