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2022 Insight Intelligent Technology™ Report

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2022 Insight Intelligent Technology™ Report

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In partnership with IDG, our 2022 Insight Intelligent Technology™ Report examines how companies are making progress on long-term IT strategies to meet the changing, post-pandemic expectations of their businesses, their employees, and the market more broadly.

In partnership with IDG, our 2022 Insight Intelligent Technology™ Report examines how companies are making progress on long-term IT strategies to meet the changing, post-pandemic expectations of their businesses, their employees, and the market more broadly.

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2022 Insight Intelligent Technology™ Report

  1. 1. 2022 Intelligent Technology Report insight.com/ITReport
  2. 2. In recent times, we’ve all had to consider new ways to
  3. 3. In recent times, we’ve all had to consider new ways to TRANSFORM BUSINESS
  4. 4. Creating new opportunities for forward-thinking companies to …
  5. 5. Creating new opportunities for forward-thinking companies to … • Take advantage of disruption
  6. 6. Creating new opportunities for forward-thinking companies to … • Take advantage of disruption • Modernize legacy IT for the new, digital-first world
  7. 7. Creating new opportunities for forward-thinking companies to … • Take advantage of disruption • Modernize legacy IT for the new, digital-first world BE AMBITIOUS
  8. 8. The 2022 Intelligent Technology Report, a new survey from Insight and IDG, explores progress made by orgs in the last year towards these goals.
  9. 9. Our survey methodology • Purpose: To understand how businesses are shaping IT strategies to meet rapidly changing, post-pandemic expectations of the market and a more connected workforce
  10. 10. Our survey methodology • Purpose: To understand how businesses are shaping IT strategies to meet rapidly changing, post-pandemic expectations of the market and a more connected workforce • 27 questions
  11. 11. Our survey methodology • Purpose: To understand how businesses are shaping IT strategies to meet rapidly changing, post-pandemic expectations of the market and a more connected workforce • 27 questions • 400 IT decision makers (director and above)
  12. 12. Our survey methodology • Purpose: To understand how businesses are shaping IT strategies to meet rapidly changing, post-pandemic expectations of the market and a more connected workforce • 27 questions • 400 IT decision makers (director and above) • North American organizations across all industries (500-10,000 employees)
  13. 13. Today’s business and IT priorities
  14. 14. In response to business challenges and uncertainties caused by the pandemic, organizations were pushed to drive more ambitious agendas more quickly than ever.
  15. 15. 95% of IT decision makers said the pandemic refocused business transformation priorities.
  16. 16. 95% of IT decision makers said the pandemic refocused business transformation priorities. accelerated existing transformation road maps.
  17. 17. 95% of IT decision makers said the pandemic refocused business transformation priorities. accelerated existing transformation road maps. reprioritized in response to modernization gaps.
  18. 18. 95% of IT decision makers said the pandemic refocused business transformation priorities. accelerated existing transformation road maps. reprioritized in response to modernization gaps. created a road map for the first time.
  19. 19. The good news?
  20. 20. The good news? When asked if their organizations have succeeded in adapting to marketplace changes through new technologies and IT processes:
  21. 21. The good news? When asked if their organizations have succeeded in adapting to marketplace changes through new technologies and IT processes strongly agree.
  22. 22. And after 2020’s massive disruptions
  23. 23. And after 2020’s massive disruptions Nearly half (47%) of IT budgets this year are devoted to business transformation initiatives vs.‘keep the lights on’ activity.
  24. 24. And after 2020’s massive disruptions Nearly half (47%) of IT budgets this year are devoted to business transformation initiatives vs.‘keep the lights on’ activity. 60% have increased IT budgets for long-term innovation.
  25. 25. The not so good news?
  26. 26. The not so good news? Challenges persist, ranging from IT talent shortages to expansive supply chain disruptions and security gaps.
  27. 27. 91% are impacted by IT supply chain disruption.
  28. 28. 91% are impacted by IT supply chain disruption. To little extent 8% To great extent 49% To some extent 42% Not at all 1%
  29. 29. IT teams also are being asked to do more, and everything is a priority …
  30. 30. IT teams also are being asked to do more, and everything is a priority … Cybersecurity Cloud architecture Procurement of IT solutions and services Analytics/Business Intelligence (BI) Modern provisioning of devices Data governance Application development Business/line of business strategy Cost analysis/budgeting/forecasting 61% 61% 61% 62% 64% 64% 68% 72% 78% Percentage of IT organizations reporting increased responsibility in these areas
  31. 31. Their top priorities in the next 12 months:
  32. 32. Sourcing IT talent 56% Their top priorities in the next 12 months:
  33. 33. Sourcing IT talent Optimizing cloud costs, services 56% 52% Their top priorities in the next 12 months:
  34. 34. Sourcing IT talent Optimizing cloud costs, services Upgrading security 56% 52% 45% Their top priorities in the next 12 months:
  35. 35. Overcoming IT modernization challenges
  36. 36. Since 2020, organizations have honed their IT survival skills.
  37. 37. But transforming a business to be truly digital requires the right:
  38. 38. But transforming a business to be truly digital requires the right: • Technical foundation (infrastructure and processes)
  39. 39. But transforming a business to be truly digital requires the right: • Technical foundation (infrastructure and processes) • IT talent
  40. 40. But transforming a business to be truly digital requires the right: • Technical foundation (infrastructure and processes) • IT talent • Modernization strategy
  41. 41. AMBITION
  42. 42. AMBITION without clear goals is energy without purpose.
  43. 43. Numerous internal challenges inhibit IT modernization progress:
  44. 44. Numerous internal challenges inhibit IT modernization progress: Security/data privacy deficiencies
  45. 45. Numerous internal challenges inhibit IT modernization progress: Security/data privacy deficiencies Competing priorities
  46. 46. Numerous internal challenges inhibit IT modernization progress: Security/data privacy deficiencies Competing priorities Upfront costs
  47. 47. Numerous internal challenges inhibit IT modernization progress: Security/data privacy deficiencies Competing priorities Upfront costs Cloud complexity
  48. 48. Numerous internal challenges inhibit IT modernization progress: Security/data privacy deficiencies Competing priorities Upfront costs Cloud complexity Lack of skills and expertise
  49. 49. Managing cloud spending is a challenge.
  50. 50. Managing cloud spending is a challenge. Top challenges: Shadow IT 36%
  51. 51. Managing cloud spending is a challenge. Top challenges: Shadow IT 36% Planning and allocating budget 33%
  52. 52. Managing cloud spending is a challenge. Top challenges: Shadow IT 36% Planning and allocating budget 33% Figuring out best-fit workloads for public/private/hybrid clouds 32%
  53. 53. Business transformation opportunities abound
  54. 54. The keys to success?
  55. 55. The keys to success? Investing in cloud infrastructure, talent and a reliable partner to unlock digital transformation potential.
  56. 56. Upgrading the cloud and data house is the immediate priority in 2022.
  57. 57. Security Top IT modernization investments, next 12 months: Upgrading the cloud and data house is the immediate priority in 2022.
  58. 58. Security Cloud infrastructure and platform managed services Top IT modernization investments, next 12 months: Upgrading the cloud and data house is the immediate priority in 2022.
  59. 59. Security Cloud infrastructure and platform managed services Data analytics/business intelligence platforms Top IT modernization investments, next 12 months: Upgrading the cloud and data house is the immediate priority in 2022.
  60. 60. Security Cloud infrastructure and platform managed services Data analytics/business intelligence platforms Software as a Service (SaaS) Top IT modernization investments, next 12 months: Upgrading the cloud and data house is the immediate priority in 2022.
  61. 61. Security Cloud infrastructure and platform managed services Data analytics/business intelligence platforms Software as a Service (SaaS) Cloud monitoring/ management Top IT modernization investments, next 12 months: Upgrading the cloud and data house is the immediate priority in 2022.
  62. 62. With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  63. 63. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning 36% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  64. 64. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning High-performance computing 36% 34% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  65. 65. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning High-performance computing Business intelligence/data analytics 36% 34% 32% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  66. 66. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning High-performance computing Business intelligence/data analytics Digital workplace technologies 36% 34% 32% 31% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  67. 67. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning High-performance computing Business intelligence/data analytics Digital workplace technologies DevOps tools 36% 34% 32% 31% 28% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  68. 68. Tech expected to have biggest impact on business transformation — next three years: AI/machine learning High-performance computing Business intelligence/data analytics Digital workplace technologies DevOps tools IoT/edge computing 36% 34% 32% 31% 28% 25% With a firmly established cloud and data foundation, organizations plan to energize the intelligent use of data into a true business advantage.
  69. 69. Six in ten organizations (63%)
  70. 70. Six in ten organizations (63%) plan to hire new IT talent over the next 12 months.
  71. 71. 95%
  72. 72. 95% say they will rely on tech partners to shape business transformation strategy (53% to a great extent).
  73. 73. Given talent gaps, 89% expect the volume of IT projects offloaded to a partner to increase in the next year.
  74. 74. Given talent gaps, 89% expect the volume of IT projects offloaded to a partner to increase in the next year. Increase somewhat (by less than 10%) 39% Increase significantly (by 10% or more) 49% No change 9% Decrease somewhat (by less than 10%) 3% Don’t use a partner 1%
  75. 75. Conclusion
  76. 76. Times of great disruption are where the bold see opportunity amid chaos.
  77. 77. The move to digital, anywhere operations is today’s permanent paradigm shift.
  78. 78. NOW
  79. 79. NOW is the time to rethink what you do through a new digital lens.
  80. 80. Be SMART
  81. 81. Be SMART with your resources.
  82. 82. Be BOLD
  83. 83. Be BOLD in your transformation strategy.
  84. 84. BE
  85. 85. BE AMBITIOUS insight.com/BeAmbitious
  86. 86. View the entire 2022 Insight Intelligent Technology Report at insight.com/ITReport

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