1. FEBRUARY
ISSUE:
02
2023
www.insightssuccess.com
Delivering Full-scale State-of-the-art Services
with a Safety-First Approach
Champion
Elevator
Global Explora on
Exploring the
Automa on
Benefits of
Elevators
The Revolu onary
Shi
How IoT is
Revolu onizing
the Elevator
Industry

4. Editor’s
Note

5. Elevating theElevatorExperience
rom the dizzying heights of New York City's skyline to
Fthe mysterious depths of the sea and the unexplored
reaches of outer space, creative solutions are
revolutionizing how we explore and traverse the world.
From the reliable elevators that make our daily routines
easier to bullet trains that transport us swiftly across the
country to spacecraft that make the unknown accessible,
vertical transportation technology is pushing the
boundaries of what's possible.
This ever-evolving technology is making our fabrications a
reality, granting us thrilling new opportunities and exciting
new adventures.
The world has been bursting at the seams in recent years,
leading to the development of some truly excellent solutions
for vertical transportation. From high-speed elevators to
automated escalators, the way we move has been
revolutionized, offering fast and efficient solutions to
overcrowding and the potential to make moving from one
floor to the next more efficient and sustainable. As these
solutions continue to evolve, vertical transportation is
becoming an increasingly viable option for tackling
overcrowding.
Crowded elevators are a major displeasure. Without timely
modernization, resolution of violations, and proper
maintenance, you're stuck in an elevator for what feels like
an eternity. This not only makes people frustrated, but it
can also cost money and valuable time.
That's why elevators must be kept up-to-date, running
smoothly, and free from any violations that can impede or
stop operation. Insights Success is recognizing this
incredible shift and is excited to present Champion Elevator.
It seeks out the highest quality solutions to ensure the
perfect elevator experience in this ever-changing world.
Have an exceptional read!
AdibaTarade
Innova on in transporta on technology is at an all- me high!

8. sales@insightssuccess.com
February, 2023
Circulation Manager Tanaji Fartade
Research Analyst Eric Smith
Editor-in-Chief Merry D'Souza
Kelly, David
Business Development Executives
Managing Editor
Shruti Tikotkar
Business Development Manager
Prashik Bombarde
Art & Design Head
Art & Design Assistant
Visualiser David King
Co-designer
Rohil Shinganapurkar
Sonia Raizada
Marketing Manager Joseph D'souza
Technical Consultants Prashanth, Rajeshwari
Technical Head Jacob Smile
Assistant Technical Head
SME-SMO Executive Gemson
Digital Marketing Manager Alina Sege
Assistant Digital Marketing Manager Renuka Kulkarni
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The way of business solutions

9. The way of business solutions
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10. Delivering Full-Scale State-of-the-Art Services
with a Safety-First Approach
Champion
Elevator
Most Renowned Elevator and Escalator Companies to Know in 2023
CHAMPION ELEVATOR SERVICES
OVER 5,700 ELEVATORS IN THE
NEW YORK, HUDSON VALLEY,
CONNECTICUT, NEW JERSEY,
AND PENNSYLVANIA AREAS ON A
MONTHLY BASIS AND STILL HAS
EXPANSION PLANS.

11. Donald Geles no
President and CEO
Champion Elevator

12. he primary purpose of any business is to identify,
Tdescribe, and analyze any problem that exists in the
functioning of society and offer a sure-shot solution
to solve it. In this process, it is important to consider all the
stakeholders to come up with a comprehensive solution that
willbeinclusiveof everyone.
Providing such comprehensive solutions in the elevator and
escalator maintenance, installation, modernization, and repair
space is Champion Elevator. Being an independently owned
company, Champion Elevator diligently serves its client and
believes in seeking new challenges every day to make itself
better, achieve higher standards, increase efficiency, and
provide its customers with the very best services in the
industry.
Donald Gelestino, the Founder and President of Champion
Elevator, quotes, “Our core values are very simple. Real-time
Honest Communication is what Champion is all about for the
employees and customers. We are also a people-first and
cultural organization that helps each other become the best
wecanbe.AtrueTEAM spirit!”
Displaying such proficiency in providing state-of-the-art
services to its clients has earned Champion Elevator many
awards. Champion President Donald Gelestino was awarded
a Citation by NYC in recognition as a Leader of Labor in
2019, 2020 Champion won the ELLIE award for best Family-
owned elevator company, then again in 2022 won an ELLIE
for best Elevator Contractor East Coast, and in 2021 Mr.
Gelestino personally was awarded the most prestigious award
in the elevator industry, The William C. Sturgeon Award
presented by The NationalAssociation of Elevator Contractors
(NAEC). The company culture to help others combined with
rapid organic growth inspired Champion to return 3.4 million
dollars of PPP funds in 2020 that were not required to be
returned! Mr. Gelestino stated, “we would rather see 34 small
businesses who were almost bankrupted by the pandemic
receive100keach,Championwillsurvive this.”
OfferingQualityPersonalizedServices
Being only seven and a half years old, Champion Elevator is a
relatively young company. Even so, its growth has been
substantial in its operational years. Champion Elevator,
services over 5,700 elevators in the New York, Hudson
Valley, Connecticut, New Jersey, and Pennsylvania areas
monthlyand stillhasexpansionplans.
One of the unique selling points of Champion Elevator is that
it has a distinctive approach for every client with an elevator
or escalator.

13. ONE OF THE UNIQUE SELLING POINTS OF
CHAMPION ELEVATOR IS THAT IT HAS A
DISTINCTIVE APPROACH FOR EVERY CLIENT
WITH AN ELEVATOR OR ESCALATOR.

14. CHAMPION ONLY INSTALLS NON-PROPRIETARY
EQUIPMENT THAT CAN BE SERVICED BY ALL
COMPANIES. THIS KEEPS OUR SERVICE GOOD
AND OUR PRICES COMPETITIVE.

15. The first step in that process includes the company sending in
a highly trained surveyor to survey the equipment properly.
The following step then is to submit the report and a pre-
maintenance proposal of any deficiencies to ownership. At
this step, the owner has the choice to either have the existing
company make the repairs for them or have Champion do
them. If the repairs are not made, chances are the equipment
will not be much different, and Champion may pass on
becomingtheserviceprovider.
In some cases, Champion simply excludes the cited
deficiencies, but in most cases, if the owner is not willing to
make the investment, Champion chooses to withdraw instead
of settling for a sub-standard device to be placed onto one of
its technician’s route. This practice is tried and true, and
President Donald Gelestino believes all companies should
operate this way, but he states, “The company needs to have a
very high-level surveyor or group of surveyors to identify
deficiencies.”
This approach enables Champion to have rapid organic
growth in the market. The company plans on expanding its
footprint by purchasing more elevator companies in the near
future.
Fromthe Bottom Upwards
Donald A. Gelestino founded Champion Elevator Corp. in
2015. In less than seven years, he has grown the company
from a start-up to one of the Tri-state’s most revered vertical
transportation brands, servicing more than 5,700 elevators
throughout New York, Hudson Valley, New Jersey,
Connecticut, and Pennsylvania. The epitome of the self-made
man, Mr. Gelestino took his first industry job straight out of
high school in 1986, apprenticing for DECO Elevators.
Learning on the job, he soon became a skilled technician and,
shortly after, was promoted to supervisor. By 1992, he was
elevatedtocompanyengineer.
The following year, armed with confidence, commitment,
talent, and knowledge, Gelestino launched his first company
in 1993, Ver-Tech Elevator, which quickly became one of the
largest independent elevator companies in the New York
metro area. Following its early successes, he sold Ver-Tech to
a multinational conglomerate, United Technologies, in 2010
(which later merged with Raytheon) and proceeded to explore
new horizons, encompassing everything from a high-tech,
luxury carwash brand to SITO Capital, a venture capital firm
for start-upsandvisionaryentrepreneurs,likehimself.

16. It was also during this period that Mr. Gelestino’s many
charitable and civic endeavors went into full gear, joining the
boards of several non-profit organizations and additionally
becoming a trustee of Cross County Savings Bank. But the
world of vertical transportation continued to beckon, and
Gelestino started Champion Elevator Corp., which currently
has over320employees–andgrowing!
In addition to being a hands-on CEO running a preeminent
brand, Mr. Gelestino continues to expand his philanthropic
and educational commitments, including serving on the board
ofSUNYOldWestbury.
His leadership skills have benefited industry trades and
also
business organizations: He is the former president of the
National Association of Elevator Contractors and currently
serves as Vice President of the Rockville Centre Chamber of
Commerce. In addition to creating the organization Elevator
Champions for Charities to promote safe workplaces and help
victims of elevator-related injuries, Gelestino has been
honored by such preeminent charities as Friends of Karen,
Sharing & Caring,The Maurer Foundation, BideaweeAnimal
Rescue,andNew Ground.
Mr. Gelestino has presented both nationally and
internationally. The most recent presentation was in
Augsburg, Germany, at Interlift in April 2022. Having
gathered the knowledge of advanced technologies, safety,
equipment, and best practices, Mr. Gelestino teaches and
trains his team about valuable tools and shares ideas to help
grow the business and foster relationships. The Champion
Senior Management team is comprised of like-minded
individuals with the same focus and vision! Vice President
Joseph Corrado helps create operational KPIs and sees the
team is always rowing together in the right direction. Robert
Masterson Chief Technical Development Officer expands the
company through the implementation of systems, processes,
and procedures while the CFO Patrick Klosterman handles
thefinancialstabilityof theoperation.
MeetingChallenges Head-on
Champion Elevator has always had a heavy emphasis on a
client-first approach. The company strictly adheres to this
value and takes every action that aligns with this value.
Elaborating on the same, Mr. Gelestino says, “The biggest
issue facing the elevator industry is always proprietary
equipment. Once installed, a building owner is tied to only
one vendor. The owner or developer who is not educated
about this technicality soon becomes aware and realizes they
are“trapped.”

17. REAL-TIME HONEST COMMUNICATION IS
WHAT CHAMPION IS ALL ABOUT FOR THE
EMPLOYEES AND CUSTOMERS.

18. Champion only installs non-proprietary equipment that can
be serviced by all companies. This keeps our service reliable
and our prices competitive.” Many Original Equipment
Managers and larger Elevator companies are trying to sell
building owners and managers on remote monitoring of their
systems. While this may sound like a logical and good
approach it is merely a way for companies to dispatch fewer
people to a building and save manpower. Champion has a
unique remote monitoring system that offers their clients
monitoring of the elevators but with a truly transparent and
honestsystemthatis actuallyverypreventiveandproactive!
Unique Service Offerings
Repair:Aproduct that is made with quality and offers quality
service, repairs are always guaranteed. A good business
always offers its clients good service and is aware of how to
make them happy when they leave. Champion Elevator is
aware of the inconvenience and embarrassment caused by
malfunctioning elevators for building owners, managers, or
engineers. The residents of the building have several hassles,
and the building’s flow is slowed down, which results in
losses.Theonlywaytofix thisis todoaspeedy,qualityrepair.
When repairs are necessary, Champion Elevator offers
assistance. The business organizes and sends out its mobile
crew of repair specialists on time. The company’s workforce
can work specialized shifts, supply replacement parts for all
elevator brands, and properly notifies building staff when
repairs need to be made. By doing this, the inconvenience to
theelevatorusers iseffectivelyreduced.
Maintenance: It is a firm belief of Champion Elevator that
adequate equipment maintenance procedures are of the
utmost significance. This ensures that riders receive safer and
more effective service while also saving building owners and
managers money. Peak performance for passengers and
significant cost savings for owners and managers are the
results of its customized services, which guarantee that the
elevators are maintained at peak performance levels while
expensive repairs, overtime, and inconveniences related to
downtimearekepttoaminimum.
Numerous types of elevators are used in various ways, and
Champion Elevator is aware that “ALL ELEVATORS ARE
NOT CREATED EQUAL.” Some run continuously, while
others only do it a few times a year. Every elevator has a
unique setting, usage, and maintenance requirements. In
order to ensure that all of the mechanical and electrical
components receive the required maintenance at the precise
right moment, Champion creates a preventative maintenance
schedulethatis specificallytailoredtothetype of elevator.
The company also serves all independently owned
competitors’ non-proprietary equipment. It also provides
Standard Maintenance, Maintenance Plus, and Full-Service
Maintenance Contracts for Traction and Hydraulic Elevators
whilerespectingclients’requirementsandbudgets.
Modernization: Making the ideal selection of equipment,
supplier, and installer is essential. Also, when to select the
correct time to modernize the elevator system is a tough task.
If the equipment is excellent in quality and fitted correctly, all
passengers will benefit from years of safe and dependable
elevator service. By making use of their knowledge, skillful
specialists, and cutting-edge modernization processes,
Champion helps in achieving the modernization objectives.
The company keeps a keen eye on every detail, and also
assists in taking serviceability, cost, and aesthetics into
account. The modernization project is guided by Champion
Elevator, which can offer basic control updates, aesthetic cab
and fixture changes, car and hall door packages, or a
comprehensivereplacementofalltheelevatorequipment.
To avoid expensive delays in the renovation of the elevators,
Champion’s skilled management and installation teams
collaborate closely.Their ability to stick to strict timelines and
spending limits consistently impress managers, renters, and
building maintenance staff. The projects become successful
due to Champion Elevators pre-planning coordination efforts
andmore than three decades of experience in management.
Violations: Champion Elevator is aware that a prompt,
appropriate, and economical remedy is essential if the
elevator equipment is found to be in violation of the law for
any reason. There are now steep fines and penalties levied by
the NYC Department of Buildings for filing Category 1
inspections, Category 5 inspections, and A.O.C. adjustments
beyond the deadline. Penalties can sometimes be more
expensive than the actual repair. The NYC Department of
Buildings, Westchester, and Long Island governments are all
in daily touch with Champion Elevator’s Violation andA.O.C
Correction Department. For the benefit of its clients,
Champion’s experts can speed up the documentation and
preventpenaltieswiththeirexperienceandconnections.
Testing: All elevator types are tested by Champion Elevator
in all jurisdictions. It is an authorized inspection company in
NYC. Regular annual Category 1, Category 5, and QEI
inspectionsarecarriedoutbyitsskilledemployees.

19. It has the skills and resources necessary to ensure that the
elevators are secure, dependable, and up to code.
Additionally, Champion offers all of the expediting and
documentation required for the file in accordance with the
client’s jurisdiction.
Champion’s inspectors are always properly identified and in
uniform. They behave professionally and politely when
speakingwithvisitorsandemployeesofthebuilding.
ElevatorAdvice
Being a seasoned leader in the industry and also being familiar
with all the nooks and crannies, Mr. Gelestino imparts this
valuable advice to budding entrepreneurs and enthusiasts who
wish to venture into the elevator and escalator service and
repair space. “The elevator space is amazing and a great
career. My suggestion is to always be open and honest with all
customers, and always return calls and emails immediately
even if you don’t have an answer yet or the answer may not be
what the customer wants to hear. Also, make big investments
in safety equipment, education, and training. This industry is
great, but you must lead by a safety example to be successful,”
concludesDonaldGelestino.
THIS INDUSTRY IS GREAT, BUT YOU MUST LEAD
BY A SAFETY EXAMPLE TO BE SUCCESSFUL.
champion-elevator.com
info@champion-elevator.com
800-850-8229

20. Leaders are never dependent on opportuni es. Instead, they carve out their own unique ways to
produce astonishing results. Donald Geles no, Founder and President of Champion Elevator, is a
prime example of excellent and visionary leadership. He has proven his skills throughout the
course of his work and con nues to excel in the industry. Under his leadership, Champion
Elevator has been amongst the fastest-growing elevator companies in the US. Donald believes in
keeping real- me transparent communica on with the Champion’s staff and clients, which
becomesakeyfactorineasingthetransforma oninanycircumstance.
Donaldhasauniqueleadershipstyleandbelievesinhiringgoodpeopleandlaterhelpingthemto
learn their roles inside the company. Being a great leader, he knows the value of self-mo va on
andcrea ngateamofpeoplewhoareself-mo vated.Heisextremelypassionateaboutbusiness
andaimstoprovidepeoplewiththebestopportuni esintermsofbothserviceandemployment.
Donald has successfully established a strong culture in the company by maintaining open lines of
communica on with the employees. He conducts mee ngs every week with every department
andconnectswiththemaintenanceteamoncallregularly.Hebelievesininclusivityandvisionsto
create an environment where every employee knows that they are part of a team and their
opinions and sugges ons ma er. He ensured that the company maintained a sugges on box
whereemployeescouldexpresstheirconcernsandopinions.
He is driving Champion Elevator con nuously toward the height of excellence and makes every
efforttomaintainandofferthebestservicestothecustomers.
A
Visionary
Leader!

22. How IoT is
the
Revolutionizing
Elevator
Industry
levator and escalator maintenance businesses are
Eexpanding as safety regulations tighten, as is the
standardization and mandating of operations, such
as maintaining records from the planning stage of
maintenance work and revealing equipment operation
statuses.
Elevators are the urban workhorses that move us through
cities and buildings. Many people use elevators in their
daily commute to work and transfer between floors in
offices and shopping centers. They have evolved over the
years to keep up with the demand, using carbon fiber ropes
and more durable machinery to keep them moving. The
design has gone further with Internet of Things (IoT)
technologies.
IoT is changing elevators beyond getting people up and
down buildings with speed and comfort. Smart elevators
collect data, monitor traffic flows, and act as powerful
advertising tools.
To know the critical difference that underwent in the
elevator industry before and after IoT, Let's have a look at
them and learn about them!
Benefits before IOT innovations
Overview of Common Maintenance Platform
Most data is consolidated on the servicing data server,
which maintains the maintenance work, via the multilateral
control center. Likewise, data from servicing devices, such
as work outcomes, are centralized on the server. On the
back end, the stored operational technology (OT) data is
analyzed alongside work and engineer information using
the Lumada IoT platform.

23. A system that produces consistent business innovation is
created by replicating the cycle of data collection,
verification, analysis, and implementation. The OT and IT
data collected, including servicing work histories such as
contract details, examinations, and maintenance, and
quality work such as failure rates, can be envisioned and
provided to customers in the form of a dashboard.
Customers can see visual representations of maintenance
service performance, which helps to differentiate the
services.
The Core of Maintenance Platform
The control center is currently operational for the Japanese
market. It is linked to remote monitoring devices,
maintenance devices, and task IT systems to provide
seamless operations ranging from maintenance tasks to
urgent failure responses. However, with increased elevators
and escalators requiring maintenance and generational
change as engineers age, passing on engineering know-how
is becoming a challenge.
In this context, the international control center must be able
to handle the expansion into maintenance work for a wide
range of IoT-connected devices, such as robot services.
Simultaneously, developing a uniform approach with a
simple platform for operating universal and core
maintenance tasks, such as failure response, is critical.
Taking into consideration the maintenance business
expansion, the standard maintenance platform was created.
Benefits of IoT innovations
Failure Recovery Support Systems
Failure recovery for elevators and escalators is influenced
by factors such as the increasing number and model of
equipment that requires maintenance and the aging and
decreasing number of experienced engineers. Because of
these factors, when complex failures or failures in older
models occur, it takes time to determine the cause of the
loss and perform the necessary recovery work.
This raises the probability of equipment being out of
service for an extended period. There is also the risk of
repeated failures due to incorrect identification of the
causes. Adequate time and resources are also required to
train many highly skilled engineers to deal with the
increased number of elevators and escalators that require
maintenance due to global expansion.
The Revolu onary Shi

24. Developments of Support System using AI
The AI support system for fault recovery is based on
computerized failure recovery support.
It is accomplished in the following ways:
Exact Estimation of failure, as it leads to a specific vital
function, combined with failure cause estimation. Machine
learning is commonly used to determine the relationship
between trouble monitors and devices that caused
breakdowns and is outlined in part failure response records.
It makes it impossible to decide on the device that caused
the failure based on data collected automatically during the
failure period.
When a failure occurs, it first uses the device's status data
collected by remote monitoring devices. When an error
occurs, the trouble monitor collects data from the record of
elevator error codes and other device information.
Second, the support system is used when the device cannot
obtain data through remote monitoring. Using document
structure analysis and case-based inference technology, the
device causing the failure is estimated. It would be based on
onsite conditions manually entered by an engineer by
searching the failure knowledge database created from
previous failure cases.
To conclude,
The advancement of technologies such as head-mounted
display devices and augmented reality (AR), which
overlays computer graphics on real-world images, will
transform maintenance systems in the future by providing
appropriate work instructions and guidance for part
replacements.
It is achieving seamless automation of maintenance and
parts replacement records and reports. Because all of the
market's competitors are moving in the same direction,
launching these services as soon as possible is critical.
- Shreyasi Shelke

26. Exploring the
Automation
Bene ts of
Elevators
The elevator has been around since the beginning of
time, and though its core function has remained
constant, the technologies underlying working
elevators have undergone numerous revolutions over the
years.
Future developments are almost always better than previous
versions, as is the nature of technology itself, even if it
takes a few mistakes in between to get there. However,
introducing intelligent automation in elevator drives is a
revolutionary leap rather than an evolutionary step.
The global market for smart and connected elevators and
elevator control systems is worth billions of dollars and is
expected to increase in the coming years. Smart elevators
are increasingly used in homes, offices, airports, sports
facilities, hotels, and arenas.
Without further ado, let's explore the benefits of automation
of elevators:
Increasing Demand for Energy-efficient Solutions
The global demand for more advanced software is
increasing the need for more development and support.
Businesses want intelligent solutions to safeguard their
assets and protect them from threats. As a result, demand
for smart and connected elevators will increase.
Furthermore, the global smart and connected elevators and
elevator control systems market will benefit from rising
consumer demand for energy-efficient solutions. Light

27. sensors and other technologies in smart elevators save
energy while improving usability for people with special
needs.
Enhancing Economy and Technology
The global market for connected and intelligent elevators
and elevator control systems will benefit significantly from
technological advances in construction. Governments
restrict construction projects by incorporating automated
facilities into elevators to reduce operating costs. Global
intelligent, connected elevators and elevator control
systems market would benefit from the improving global
economy. The increasing demand for smart or connected
elevators will continue to rise in Asia Pacific's developing
needs.
A large variety of government departments are working to
develop green buildings, with an increasing number of
nations announcing plans to build green cities worldwide.
The greater emphasis on green buildings will increase
prices for energy-efficient and intelligent solutions like
smart and connected elevators. Green elevators will
significantly benefit the global smart and connected
elevators and elevator control systems markets.
Increased Efficiency
One of the most significant benefits of elevator
modernization is that it increases the efficiency of an
elevator system. Modern elevator technologies include
destination dispatch technology, which can group
passengers based on their destinations, reducing wasted
trips and wait times. Furthermore, upgrading to
microprocessor-based systems aids in learning and
adjusting to traffic patterns in a building. Microprocessors
in modern elevators also allow faster door opening and
closing rates and improved acceleration and deceleration
rates.
New technologies also improve the efficiency of an elevator
system's energy consumption. Elevator modernization
efforts typically result in lower energy consumption, less
heat generation, and less energy required to keep the
Global Explora on

28. machine room and hoistway cool. Upgrading to LED units
and lighter fans also contributed to significantly lower
energy costs.
Strengthen Safety
Improperly secured elevators can endanger tenants in both
residential and commercial buildings. Its control systems
prevent competitors from entering restricted floors. It also
provides additional security for IT data storage and
proprietary knowledge.
One such adherence will prevent tragic elevator
malfunctions, injuries, and high safety violation penalties
while reducing the likelihood of breakdowns caused by
safety hazards. Latest technologies improve door
functionality, car leveling, upgraded lighting, intercom
facility, emergency power supply, and other aspects to
ensure that the elevator's safety meets modern standards,
providing passengers with complete peace of mind.
Elevator card access systems in residential buildings, such
as high-rise apartment buildings, colleges, and universities,
can prevent non-residents from entering floors and elevators
where other vulnerable residents and children may be at
risk. This can be a significant selling point for families
seeking a safe living place.
Aesthetic Value
While antique elevators are visually appealing, they are
inappropriate for newly constructed buildings. People's
tastes and perceptions of machines have changed as time
and technology have progressed, with people preferring to
accept only a specific appearance of elevators. Modernizing
the aesthetics of an elevator system can make it appear
more appealing and match the interiors of a building.
These are practical reasons for elevator modernization to
maintain a consistent market value and provide passengers
with the highest level of safety and comfort that meets
modern standards.
In a nutshell,
Control systems are becoming more versatile as technology
advances and innovation and building infrastructure
change. The technology is still evolving, and the market
will overgrow.
- Shreyasi Shelke

32. The way of business solutions
Insights Success Media Tech LLC
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Phone - (614)-859-2600
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