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How TRG Has Become a Leader in
Enterprise Mobility
Ada t
Evolve
www.insightssuccess.com
VOL-10 | ISSUE-05| 2022
Sean M. Kennedy,
Founder and CEO
2022's
Top
1
Management
Services Providers
Lifecycle
A Business
Model
Embodying
Sustainability
Editor’s Desk
Sakshi Shrivastava
Sakshi Shrivastava
conomic growth is driven by consumption. The
Emore people consume, the more economies and
businesses grow in size. This has led to businesses
launching new products every year, every season, month,
and week. Maybe it is demand, after all, people nowadays
can't be seen using the same old things year after year, or
maybe it is clever marketing like the ballooning of
Valentine's Day from a one-day tradition to a 15-day
consumerist festival.
The tale of consumerism and its effects on the planet is a
well-told one now. The consequences are everywhere one
looks – from news to neighbourhoods – if anyone is still
pretending otherwise, then it's as ridiculous and pointless as
an ostrich burying its head in the sand.
The problems of the present world can be directly laid at
the feet of the take-make-waste model. It lies in thinking
that growth is only possible by buying and making
something new regardless of the harm that the collected
waste causes in our backyard. It lies with boardrooms
strategizing for their yearly growth goals by marketing one
more new product that is only a slight improvement on the
old.
Perhaps there needs to be a shift in thinking; perhaps
businesses need to give the waste they generate a second
look. Not just to answer questions regarding sustainability
and corporate social responsibility but maybe because there
is a business opportunity in it.
There is money in waste. Ask anybody driving revenue
from recycling plastics and other materials, extracting gold
and other precious metals from e-waste, or who is simply
helping other businesses drive down operational costs by
extending the lifespan of the products they use.
This thought process led Insights Success to launch its
latest edition entitled '2022's Top 10 Lifecycle
Management Services Providers.' Its team sought out
companies' business models that are helping other
organizations improve their sustainability performance.
In between the pages of this edition, you will find
interviews of companies that explored an opportunity for
growth outside the current take-make-waste value chain.
Their revenue isn't driven by creating a newer product that
people don't need but by extending the life cycle of the
products that they already use. There is also the wisdom of
industry professionals written from a CxOs standpoint;
don't forget to give them a read.
Here is to new thinking and innovation of old things. Happy
reading!
Cover Story
08
&
How TRG Has Become a Leader in
Enterprise Mobility
Ada t
Evolve
16 28
20 28
32
Emerging Technologies Driving
Perfound Change
sales@insightssuccess.com
October, 2022
Editor-in-Chief
Senior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Marry D'Souza
Managing Editor Executive Editor Assistant Editors
Visualizer
David King
Art & Design Director Associate Designer
Kshitij S Peter Collins
John Matthew
Sales Executives
David, Martin
Business Development Executives
Steve, Joe
Jacob Smile
Amar Sawant Dominique T.
SME-SMO Executive
Atul Dhoran Frank Adams
Circulation Manager
Robert Brown Stella Andrew David Stokes
Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success.
Reprint rights remain solely with Insights Success.
Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess
We are also available on :
Abhishek Joshi
Revati Badkas
Jenny Fernandes Anish Miller, Sakshi Shrivastava
Sandeep Tikode
Brief
Company Name
analytic.li is a workforce analytics company that helps
employers make better, data-driven decisions.
Featured Person
Jana Fuelberth,
President, CEO, Co-founder
analytic.li
analytic.com
To help employers find, hire and manage great talent by
combining advertising, software, and services, CareerBuilder
provides end-to-end human capital solutions.
Irina Novoselsky,
CEO
CareerBuilder
careerbuilder.com
CivicPlus is a government technology company exclusively
committed to powering and empowering local governments to
efficiently operate, serve, and govern through the use of their
innovative and integrated technology solutions.
Brian Rempe,
CEO
CivicPlus
civicplus.com
EverythingBenefits is the leading provider of next-generation,
end-to-end benefit technology solutions and services that help
businesses of all sizes and their employees experience benefits
in more meaningful ways.
Rachel Lyubovitzky,
CEO, Chairwoman
EverythingBenefits
everythingbenefits.com
Paradigm Learning amplifies the business acumen and strategic
alignment of leaders, managers, employees and sales teams to
achieve real business results.
Cathy Rezak,
Co-founder, Chairman
Paradigm Learning
paradigmlearning.com
PayrollHero enables clients to maintain transparency with their
employees regarding time, attendance, scheduling, as well as
payroll by providing a solution to optimize their time,
attendance, and scheduling.
Mike,
CEO
PayrollHero
payrollhero.ph
Qandle is a cloud-based HR Solution with intuitive and user-
friendly intelligent mobile apps and chatbots for users on-the-
go that covers the entire gamut of HR activities, from hiring to
retirement.
Chayan Mukhopadhyay,
Co-founder and CEO
Qandle
qandle.com
By leveraging an engaging candidate experience that optimizes
the existing talent pool, Talegent provides analytically informed
and bias-free solutions for identifying the best talents.
John Austin,
CEO and Founder
Talegent
talegent.com
TRG is a global managed solutions provider focused on
enterprise mobility, point of sale, and payments with a drive to
find innovative, effective ways to enhance customer operations
and challenge conventional thinking along the way.
Sean M. Kennedy,
Founder and CEO
TRG
trgsolutions.com
An HCM Engagement platform for talent-driven businesses,
Vibe HCM makes it easy for companies to not only automate
the full array of HR transactions but also to connect,
communicate and engage with all their employees.
Susanne Bowen,
CEO
Vibe HCM
vibehcm.com
2022's
Top
1
Management
Services Providers
Lifecycle
&
How TRG Has Become a Leader in
Enterprise Mobility
Ada t
Evolve
C O V E R S T O R Y
We come in, work with
your team and build a plan
that makes you more
operationally efficient.”
Sean M. Kennedy,
Founder and CEO
Electronic product releases are a much-awaited
event. Every year or so, there is a new version of
the same product. A couple of years later, the older
version of the product will stop receiving updates or being
repaired by the original manufacturer. Consumers of the
product have no choice but to update to the newer model –
a costly endeavor for the companies.
Sean M. Kennedy, Founder and President of TRG,
embraced an opportunity to create solutions that aided
companies in reducing their operational costs by extending
the lifecycle of their products. He says, "In the early 2000s,
I had a clear vision of what the mobility industry needed
most—a comprehensive set of service and equipment
solutions all 'under one roof'."
Flash forward to today, TRG has become a leader in the
industry providing customers with a full range of mobility
services, including buying, selling, repairing, training,
consulting, managing, and much more. The mission is to
'Make Technology Simple,' helping customers accelerate
projects, drive application success, improve employee &
customer experience and maximize ROI.
Insights Sights Success interviewed Sean about the mission
of TRG, how it maintains its stronghold in a competitive
market and the future plans of the company.
Below are the highlights of the interview:
Sean, what was the initial idea behind the inception of
TRG?
In the early 2000s, I saw firsthand how companies
struggled to extend their Mobile Barcode Scanning, POS,
and Printing Technology lifecycle. Original Equipment
Manufacturers (OEMs) would sell a company a terminal or
device and then come back within 2-3 years and say that the
only way they could support that device was if the company
upgraded to a new terminal.
It was extraordinarily costly for the companies (not to
mention exceptionally frustrating), and I saw an opening
and an opportunity to step in and fill a need with the ability
to offer third-party maintenance support services on a
technology that had a 7–10-year lifespan. So, when we
originally launched, we would partner with the company to
manage the maintenance and services of the device so the
end user could extend the lifecycle of their technologies and
upgrade on their own schedule – not a schedule being
dictated by OEMs.
This was definitely a niche more than 20 years ago. Then
once we started working with more and more companies –
we realized we could do so much more than managing the
backend work (break/fix, refurbish); we could also manage
the staging, configuration, deployments, and spare spool
management to be a full-service enterprise partner.
2022's Top 10 Lifecycle Management Services Providers
What are the primary objectives and philosophy of
TRG?
Our mission is to lead the future of enterprise technology by
driving bold endpoint solutions and services with a success-
or-else approach. We are obsessed with solving complex
operational challenges by pairing enterprise organizations
with bold endpoint solutions designed to streamline their
operational efficiency.
What are your top-notch offerings that have a strong
foothold in the industry?
Without a doubt – it is our lifecycle management of an
asset. We can manage and repair devices but also manage
the software and security on those devices to help you
understand where your assets are in real time. We are all
about assisting companies to increase their uptime.
What are the roadblocks that TRG faces in the ever-
changing landscape of the business world?
At the end of the day – mobility is changing every day.
More and more companies are focused on increasing
efficiencies in a mobile and remote work environment. So,
while we don't consider this a roadblock, we need to
continuously evolve and adapt our skill set and service
offerings to adapt to their mobile needs.
We are constantly
partnering in the industry
with Tier I OEMs and
software products to
make sure we are on the
forefront of the
ever-changing
technology landscape.”
How is your company adapting to market orientation?
Everything we do is around securing mobile endpoints from
an industrial to consumer perspective – that is where our
endpoint management offering fits so nicely. We are
perfectly designed to partner with a CIO and relieve the
pressure they have to manage lifecycle and endpoint
management internally. We can come in, work with your
team and build a plan that makes our customers more
operationally efficient and help eliminate challenges with
disparate systems.
What is your stance on implementing innovative
technologies?
We are constantly partnering in the industry with Tier I
OEMs and software products to make sure we are at the
forefront of the ever-changing technology landscape. We do
this by communicating our customers' needs to them and
ensuring we have the right partners in place to meet all the
challenges that can arise.
We also don't just focus on technologies externally – we
invest in them internally. We are a company that believes in
investing in enterprise technologies like NetSuite,
Salesforce, and ServiceNow so that all of our systems work
together effectively, and we have transparency and speed
with our customers in getting them the data they need.
What is the next chapter for TRG?
To sum it up – expansion. We have made huge strides over
the past several years to focus on and expand our operations
in Canada and Europe. That will continue to be a huge area
for us over the next five years. And we continue to expand
our team -- we've hired 75 people within the last year in
different areas of the business to manage the demand and to
ensure we have the right skill sets to match where our
customers are.
For example, we have tripled our MDM (Mobile Device
Management) team in under 12 months. As we continue to
strive to be the best in enterprise mobility management, we
will constantly look to bring on new talent to
help us scale.
We are all
about helping
companies
increase their
uptime.”
October 2022 | 16 | www.insightssuccess.com
October 2022 | 17 | www.insightssuccess.com
2022's Top 10 Lifecycle Management Services Providers
f
October 2022 | 18 | www.insightssuccess.com
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October 2022 | 25 | www.insightssuccess.com
2022's Top 10 Lifecycle Management Services Providers
October 2022 | 26 | www.insightssuccess.com
October 2022 | 28 | www.insightssuccess.com
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October 2022 | 34 | www.insightssuccess.com
Top 10 Lifecycle Management Services Providers October 2022.pdf
Top 10 Lifecycle Management Services Providers October 2022.pdf
Top 10 Lifecycle Management Services Providers October 2022.pdf
Top 10 Lifecycle Management Services Providers October 2022.pdf

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Top 10 Lifecycle Management Services Providers October 2022.pdf

  • 1. & How TRG Has Become a Leader in Enterprise Mobility Ada t Evolve www.insightssuccess.com VOL-10 | ISSUE-05| 2022 Sean M. Kennedy, Founder and CEO 2022's Top 1 Management Services Providers Lifecycle
  • 2.
  • 3.
  • 5. conomic growth is driven by consumption. The Emore people consume, the more economies and businesses grow in size. This has led to businesses launching new products every year, every season, month, and week. Maybe it is demand, after all, people nowadays can't be seen using the same old things year after year, or maybe it is clever marketing like the ballooning of Valentine's Day from a one-day tradition to a 15-day consumerist festival. The tale of consumerism and its effects on the planet is a well-told one now. The consequences are everywhere one looks – from news to neighbourhoods – if anyone is still pretending otherwise, then it's as ridiculous and pointless as an ostrich burying its head in the sand. The problems of the present world can be directly laid at the feet of the take-make-waste model. It lies in thinking that growth is only possible by buying and making something new regardless of the harm that the collected waste causes in our backyard. It lies with boardrooms strategizing for their yearly growth goals by marketing one more new product that is only a slight improvement on the old. Perhaps there needs to be a shift in thinking; perhaps businesses need to give the waste they generate a second look. Not just to answer questions regarding sustainability and corporate social responsibility but maybe because there is a business opportunity in it. There is money in waste. Ask anybody driving revenue from recycling plastics and other materials, extracting gold and other precious metals from e-waste, or who is simply helping other businesses drive down operational costs by extending the lifespan of the products they use. This thought process led Insights Success to launch its latest edition entitled '2022's Top 10 Lifecycle Management Services Providers.' Its team sought out companies' business models that are helping other organizations improve their sustainability performance. In between the pages of this edition, you will find interviews of companies that explored an opportunity for growth outside the current take-make-waste value chain. Their revenue isn't driven by creating a newer product that people don't need but by extending the life cycle of the products that they already use. There is also the wisdom of industry professionals written from a CxOs standpoint; don't forget to give them a read. Here is to new thinking and innovation of old things. Happy reading!
  • 6. Cover Story 08 & How TRG Has Become a Leader in Enterprise Mobility Ada t Evolve
  • 7. 16 28 20 28 32 Emerging Technologies Driving Perfound Change
  • 8. sales@insightssuccess.com October, 2022 Editor-in-Chief Senior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Marry D'Souza Managing Editor Executive Editor Assistant Editors Visualizer David King Art & Design Director Associate Designer Kshitij S Peter Collins John Matthew Sales Executives David, Martin Business Development Executives Steve, Joe Jacob Smile Amar Sawant Dominique T. SME-SMO Executive Atul Dhoran Frank Adams Circulation Manager Robert Brown Stella Andrew David Stokes Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Abhishek Joshi Revati Badkas Jenny Fernandes Anish Miller, Sakshi Shrivastava Sandeep Tikode
  • 9. Brief Company Name analytic.li is a workforce analytics company that helps employers make better, data-driven decisions. Featured Person Jana Fuelberth, President, CEO, Co-founder analytic.li analytic.com To help employers find, hire and manage great talent by combining advertising, software, and services, CareerBuilder provides end-to-end human capital solutions. Irina Novoselsky, CEO CareerBuilder careerbuilder.com CivicPlus is a government technology company exclusively committed to powering and empowering local governments to efficiently operate, serve, and govern through the use of their innovative and integrated technology solutions. Brian Rempe, CEO CivicPlus civicplus.com EverythingBenefits is the leading provider of next-generation, end-to-end benefit technology solutions and services that help businesses of all sizes and their employees experience benefits in more meaningful ways. Rachel Lyubovitzky, CEO, Chairwoman EverythingBenefits everythingbenefits.com Paradigm Learning amplifies the business acumen and strategic alignment of leaders, managers, employees and sales teams to achieve real business results. Cathy Rezak, Co-founder, Chairman Paradigm Learning paradigmlearning.com PayrollHero enables clients to maintain transparency with their employees regarding time, attendance, scheduling, as well as payroll by providing a solution to optimize their time, attendance, and scheduling. Mike, CEO PayrollHero payrollhero.ph Qandle is a cloud-based HR Solution with intuitive and user- friendly intelligent mobile apps and chatbots for users on-the- go that covers the entire gamut of HR activities, from hiring to retirement. Chayan Mukhopadhyay, Co-founder and CEO Qandle qandle.com By leveraging an engaging candidate experience that optimizes the existing talent pool, Talegent provides analytically informed and bias-free solutions for identifying the best talents. John Austin, CEO and Founder Talegent talegent.com TRG is a global managed solutions provider focused on enterprise mobility, point of sale, and payments with a drive to find innovative, effective ways to enhance customer operations and challenge conventional thinking along the way. Sean M. Kennedy, Founder and CEO TRG trgsolutions.com An HCM Engagement platform for talent-driven businesses, Vibe HCM makes it easy for companies to not only automate the full array of HR transactions but also to connect, communicate and engage with all their employees. Susanne Bowen, CEO Vibe HCM vibehcm.com 2022's Top 1 Management Services Providers Lifecycle
  • 10. & How TRG Has Become a Leader in Enterprise Mobility Ada t Evolve C O V E R S T O R Y We come in, work with your team and build a plan that makes you more operationally efficient.”
  • 12. Electronic product releases are a much-awaited event. Every year or so, there is a new version of the same product. A couple of years later, the older version of the product will stop receiving updates or being repaired by the original manufacturer. Consumers of the product have no choice but to update to the newer model – a costly endeavor for the companies. Sean M. Kennedy, Founder and President of TRG, embraced an opportunity to create solutions that aided companies in reducing their operational costs by extending the lifecycle of their products. He says, "In the early 2000s, I had a clear vision of what the mobility industry needed most—a comprehensive set of service and equipment solutions all 'under one roof'." Flash forward to today, TRG has become a leader in the industry providing customers with a full range of mobility services, including buying, selling, repairing, training, consulting, managing, and much more. The mission is to 'Make Technology Simple,' helping customers accelerate projects, drive application success, improve employee & customer experience and maximize ROI. Insights Sights Success interviewed Sean about the mission of TRG, how it maintains its stronghold in a competitive market and the future plans of the company. Below are the highlights of the interview: Sean, what was the initial idea behind the inception of TRG? In the early 2000s, I saw firsthand how companies struggled to extend their Mobile Barcode Scanning, POS, and Printing Technology lifecycle. Original Equipment Manufacturers (OEMs) would sell a company a terminal or device and then come back within 2-3 years and say that the only way they could support that device was if the company upgraded to a new terminal. It was extraordinarily costly for the companies (not to mention exceptionally frustrating), and I saw an opening and an opportunity to step in and fill a need with the ability to offer third-party maintenance support services on a technology that had a 7–10-year lifespan. So, when we originally launched, we would partner with the company to manage the maintenance and services of the device so the end user could extend the lifecycle of their technologies and upgrade on their own schedule – not a schedule being dictated by OEMs. This was definitely a niche more than 20 years ago. Then once we started working with more and more companies – we realized we could do so much more than managing the backend work (break/fix, refurbish); we could also manage the staging, configuration, deployments, and spare spool management to be a full-service enterprise partner. 2022's Top 10 Lifecycle Management Services Providers
  • 13. What are the primary objectives and philosophy of TRG? Our mission is to lead the future of enterprise technology by driving bold endpoint solutions and services with a success- or-else approach. We are obsessed with solving complex operational challenges by pairing enterprise organizations with bold endpoint solutions designed to streamline their operational efficiency. What are your top-notch offerings that have a strong foothold in the industry? Without a doubt – it is our lifecycle management of an asset. We can manage and repair devices but also manage the software and security on those devices to help you understand where your assets are in real time. We are all about assisting companies to increase their uptime. What are the roadblocks that TRG faces in the ever- changing landscape of the business world? At the end of the day – mobility is changing every day. More and more companies are focused on increasing efficiencies in a mobile and remote work environment. So, while we don't consider this a roadblock, we need to continuously evolve and adapt our skill set and service offerings to adapt to their mobile needs. We are constantly partnering in the industry with Tier I OEMs and software products to make sure we are on the forefront of the ever-changing technology landscape.”
  • 14.
  • 15. How is your company adapting to market orientation? Everything we do is around securing mobile endpoints from an industrial to consumer perspective – that is where our endpoint management offering fits so nicely. We are perfectly designed to partner with a CIO and relieve the pressure they have to manage lifecycle and endpoint management internally. We can come in, work with your team and build a plan that makes our customers more operationally efficient and help eliminate challenges with disparate systems. What is your stance on implementing innovative technologies? We are constantly partnering in the industry with Tier I OEMs and software products to make sure we are at the forefront of the ever-changing technology landscape. We do this by communicating our customers' needs to them and ensuring we have the right partners in place to meet all the challenges that can arise. We also don't just focus on technologies externally – we invest in them internally. We are a company that believes in investing in enterprise technologies like NetSuite, Salesforce, and ServiceNow so that all of our systems work together effectively, and we have transparency and speed with our customers in getting them the data they need. What is the next chapter for TRG? To sum it up – expansion. We have made huge strides over the past several years to focus on and expand our operations in Canada and Europe. That will continue to be a huge area for us over the next five years. And we continue to expand our team -- we've hired 75 people within the last year in different areas of the business to manage the demand and to ensure we have the right skill sets to match where our customers are. For example, we have tripled our MDM (Mobile Device Management) team in under 12 months. As we continue to strive to be the best in enterprise mobility management, we will constantly look to bring on new talent to help us scale. We are all about helping companies increase their uptime.”
  • 16.
  • 17.
  • 18. October 2022 | 16 | www.insightssuccess.com
  • 19. October 2022 | 17 | www.insightssuccess.com 2022's Top 10 Lifecycle Management Services Providers f
  • 20. October 2022 | 18 | www.insightssuccess.com
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  • 22. October 2022 | 20 | www.insightssuccess.com
  • 23. October 2022 | 21 | www.insightssuccess.com
  • 24. October 2022 | 22 | www.insightssuccess.com
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  • 26. October 2022 | 24 | www.insightssuccess.com
  • 27. October 2022 | 25 | www.insightssuccess.com 2022's Top 10 Lifecycle Management Services Providers
  • 28. October 2022 | 26 | www.insightssuccess.com
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  • 30. October 2022 | 28 | www.insightssuccess.com
  • 31. October 2022 | 29 | www.insightssuccess.com
  • 32. October 2022 | 30 | www.insightssuccess.com
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  • 34. October 2022 | 32 | www.insightssuccess.com
  • 35. October 2022 | 33 | www.insightssuccess.com
  • 36. October 2022 | 34 | www.insightssuccess.com