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Delivering Transformation. Together.*
*Réussirlatransformation.
Ensemble.
LEAN IT CONTRIBUTIONS TO
TESTING PRACTICES
Arnau...
AGENDA
1|The Project
Context
Team
Result
2|The path to the success
3|Overview and lessons learnt
2 Lean IT & Software Test...
Continue to identify key drivers for productivity
Find a way for a new team dynamic with new
challenges
Concretely underst...
THE TESTING TEAM
Lean IT & Software Testing: REx4
ClientTesters
Development
Specifications
No common vision of the activity
OPERATIONAL DIFFICULTIES
Lean IT & Software Testing: REx5
≠ Unequal understanding of the ...
RESULTS : AFTER 3 MONTHS
Lean IT & Software Testing: REx6
A concrete visibility on the activity
The customer who expresses...
OTHER RESULTS : THE TEAM
Lean IT & Software Testing: REx7
Team members developed ownership of their work
Team members are ...
« UNEXPECTED » RESULTS
Lean IT & Software Testing: REx8
The approach simplified the onboarding of a new
project manager
 ...
AGENDA
1|The Project
2|The path to the success
The starting point : a way to the change
Action plan
3|Lessons learnt
9 Lea...
THE STARTING POINT : CHANGE IS POSSIBLE
Lean IT & Software Testing: REx10
Awareness of the
customer’s pains
Learning
Diagn...
ACTION PLAN
Lean IT & Software Testing: REx11
1
2
3
4
5
Build a new working environment
Manage test cases flow
Learn how t...
BUILD A NEW VISUAL WORKING ENVIRONMENT
Lean IT & Software Testing: REx12
Visual
Management
Flash meetings
1
MANAGING TEST CASES FLOW
Lean IT & Software Testing: REx13
Aligning the workload
with the deliveries
Coordinate
The testin...
LEARNING HOW TO RESOLVE PROBLEMS : PDCA
Lean IT & Software Testing: REx14
Visual management
reveals problems
Team manager ...
LEARNING HOW TO RESOLVE PROBLEMS : PDCA
Lean IT & Software Testing: REx15
3
MANAGE QUALITY : THE ANDON
Lean IT & Software Testing: REx16
Immediate reaction
when a problem arises
!
4
SHARING THE KNOWLEDGE
Lean IT & Software Testing: REx17
Every day the expert
spends 20mn with
a Tester
Opportunity to teac...
Lean IT & Software Testing: REx18
Manage the flow
Quickly remove blocking
points one by one
See the problems
Practice the ...
AGENDA
1|TheProject
2|The path to the success
3|Lessons learnt
Key success factors
The Manager Feedback
Uniqueness and new...
KEY SUCCESS FACTORS
Lean IT & Software Testing: REx20
The team took ownership of the visual management,
systematized immed...
MANAGER FEEDBACK
Lean IT & Software Testing: REx21
Simplified pace
Clear vision
Good level of information
UNIQUENESS AND NEW CONTRIBUTION
Lean IT & Software Testing: REx22
Innovative subject
 New approach to improve
processes
...
CONCLUSION : LEAN & TESTING
Lean IT & Software Testing: REx23
A simple accomplishment
that must be guided
Results to repro...
Deploy the method on the entire application cycle,
including on client’s side
SOPRA STERIA AMBITION
Lean IT & Software Tes...
25
QUESTIONS / ANSWERS
Lean IT & Software Testing: REx
CONTACTS
26
Arnaud Cailleau
Manager of the Specialty Line - Testing
Sopra Steria
Arnaud.cailleau@soprasteria.com
Lean IT &...
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The benefits of Lean IT in software testing by Arnaud Cailleau and Jean-Luc Cossi

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Lean IT is different from the traditional methods because it focuses on the test engineers themselves, it enables them to change the processes through a series of local improvements of their test practices. "Thanks to these accomplishements, we are now able to initiate an innovative and successful managerial approach which will benefit our customers, employees and the company as a whole" explained Arnaud Cailleau in this presentation from the Lean IT Summit 2015. More about Lean IT on www.lean-it-summit.com

Publié dans : Technologie
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The benefits of Lean IT in software testing by Arnaud Cailleau and Jean-Luc Cossi

  1. 1. Delivering Transformation. Together.* *Réussirlatransformation. Ensemble. LEAN IT CONTRIBUTIONS TO TESTING PRACTICES Arnaud Cailleau – Jean-Luc Cossi Lean IT Summit 2015 1
  2. 2. AGENDA 1|The Project Context Team Result 2|The path to the success 3|Overview and lessons learnt 2 Lean IT & Software Testing: REx
  3. 3. Continue to identify key drivers for productivity Find a way for a new team dynamic with new challenges Concretely understand the situation WHY ? Lean IT & Software Testing: REx3
  4. 4. THE TESTING TEAM Lean IT & Software Testing: REx4 ClientTesters Development Specifications
  5. 5. No common vision of the activity OPERATIONAL DIFFICULTIES Lean IT & Software Testing: REx5 ≠ Unequal understanding of the use cases Good individual practices, but not shared
  6. 6. RESULTS : AFTER 3 MONTHS Lean IT & Software Testing: REx6 A concrete visibility on the activity The customer who expresses his satisfaction 15% 1% Before After Customer Defects 23% 10% Before After Defects NRFT Before After Productivity Testing Team – 1st Lean Project Results - SopraSteria x3
  7. 7. OTHER RESULTS : THE TEAM Lean IT & Software Testing: REx7 Team members developed ownership of their work Team members are now motivated and working with autonomy All changes happened smoothly
  8. 8. « UNEXPECTED » RESULTS Lean IT & Software Testing: REx8 The approach simplified the onboarding of a new project manager  New reflexes in place  The new manager got the situation immediately High interest for the new approach as other teams are still asking for it
  9. 9. AGENDA 1|The Project 2|The path to the success The starting point : a way to the change Action plan 3|Lessons learnt 9 Lean IT & Software Testing: REx
  10. 10. THE STARTING POINT : CHANGE IS POSSIBLE Lean IT & Software Testing: REx10 Awareness of the customer’s pains Learning Diagnostic tools Decision to improve and see it
  11. 11. ACTION PLAN Lean IT & Software Testing: REx11 1 2 3 4 5 Build a new working environment Manage test cases flow Learn how to solve problems Manage quality Share the knowledge Transform the way of working
  12. 12. BUILD A NEW VISUAL WORKING ENVIRONMENT Lean IT & Software Testing: REx12 Visual Management Flash meetings 1
  13. 13. MANAGING TEST CASES FLOW Lean IT & Software Testing: REx13 Aligning the workload with the deliveries Coordinate The testing process Setting daily objectives (8) Lot 1 Lot 2 2
  14. 14. LEARNING HOW TO RESOLVE PROBLEMS : PDCA Lean IT & Software Testing: REx14 Visual management reveals problems Team manager triggers the problem solving Difference between the objective (8) and the actual (1) Lot 1 Lot 2 3
  15. 15. LEARNING HOW TO RESOLVE PROBLEMS : PDCA Lean IT & Software Testing: REx15 3
  16. 16. MANAGE QUALITY : THE ANDON Lean IT & Software Testing: REx16 Immediate reaction when a problem arises ! 4
  17. 17. SHARING THE KNOWLEDGE Lean IT & Software Testing: REx17 Every day the expert spends 20mn with a Tester Opportunity to teach good practices 5
  18. 18. Lean IT & Software Testing: REx18 Manage the flow Quickly remove blocking points one by one See the problems Practice the PDCA WHAT HAPPENED? Improved productivity Improved quality
  19. 19. AGENDA 1|TheProject 2|The path to the success 3|Lessons learnt Key success factors The Manager Feedback Uniqueness and new contributions Conclusion : Lean & Testing Our Ambition 19 Lean IT & Software Testing: REx
  20. 20. KEY SUCCESS FACTORS Lean IT & Software Testing: REx20 The team took ownership of the visual management, systematized immediate actions and troubleshooting All management levels were really committed to the approach Customers expressed satisfaction and they noticed a clear improvement in service quality
  21. 21. MANAGER FEEDBACK Lean IT & Software Testing: REx21 Simplified pace Clear vision Good level of information
  22. 22. UNIQUENESS AND NEW CONTRIBUTION Lean IT & Software Testing: REx22 Innovative subject  New approach to improve processes  Focus on people Original approach  Facilitator of initiatives  Promote Innovation
  23. 23. CONCLUSION : LEAN & TESTING Lean IT & Software Testing: REx23 A simple accomplishment that must be guided Results to reproduce with the whole team an innovative managerial practice: client, employee, company
  24. 24. Deploy the method on the entire application cycle, including on client’s side SOPRA STERIA AMBITION Lean IT & Software Testing: REx24 Sopra Steria Testers Client BusinessOther Teams IT
  25. 25. 25 QUESTIONS / ANSWERS Lean IT & Software Testing: REx
  26. 26. CONTACTS 26 Arnaud Cailleau Manager of the Specialty Line - Testing Sopra Steria Arnaud.cailleau@soprasteria.com Lean IT & Software Testing: REx Jean-Luc Cossi Lean IT Coach Operae Partners Jean-luc.cossi@operaepartners.com @jlcossi

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