How can you apply «one-piece flow» in the world of Information Technology? What are the benefits for your clients? Find out with Pierre Masai, VP & CIO of Toyota Motor Europe who answered these questions at the Lean IT Summit 2014, and explained why «one-piece flow» is an ideal that every IT team should aim for. Lean, Agile, Scrum, DevOps are all methods that are successfully used at Toyota to try and reach this ideal. Pierre also walked us through problem solving in IT operations.