The Municipal Information Guide for Inmigrants is instended as a practical tool for foreign nationals already residing in the city, those who have recently arrived, and the native population (general population employers and professionals).

3. La presente guía se encuentra en diferentes idiomas
(inglés, árabe y portugués) y será actualizada anualmente en la página
www.aytobadajoz.es

5. PRÓLOGO
•
e do not often encounter something that is necessary because it is use-
W ful. In the times in which we live, some needs are established based on
opportunity, aesthetics and political correctness. Usefulness, the first
major objective of any enterprise, project, initiative or challenge, is not always
considered. Usefulness. Something that serves a purpose. Something that serves
a purpose for our benefit. Although it may seem repetitive, messages often re-
quire repetition to be clear, persuasive and convincing. Thus, in your hands, you
hold a tool that is both necessary and useful. Necessary, since the target popula-
tion group continues to grow larger, more heterogeneous and more complex. Use-
ful, since it is not just a tool or manual; it is a guide containing applicable, up to
date, and (as I mentioned above) useful information. A guide designed to assist
both those who have recently arrived and those who have been living among us
for some time. A guide designed to orient, lead, illustrate and lay out steps for im-
migrants wishing to make their way in our community. Once the desire to integrate
is expressed, our community also becomes their community.
Although I have not yet mentioned it, I have hinted at it. In your hands, you hold
the Municipal Information Guide for Immigrants. I would now like to go over these
terms. First, as I mentioned above, it is a guide. Although it is a book, it is not just
any book. This book includes information regarding current legislation, immigrant
rights and obligations, key questions relating to initiation and integration within
the local community, legal terms, available municipal services and public institu-
tions, information of interest, internet pages, and useful telephone numbers; and
most important in my view, information regarding non-profit entities, associations,

6. organisations, and civil societies which offer assistance and work with immigrants
free of charge to aid integration. Second, it is a Municipal Guide, prepared and pu-
blished by the Municipal Institute of Social Services (i.e., the City Council (Ayun-
tamiento) of Badajoz) as a sign of our commitment, solidarity and dedication to
immigrants. The City Hall (Ayuntamiento) is the house of the people and welco-
mes everyone. Here, all are equal and possess the same rights and obligations.
The primary message offered by the First local institution is as follows: we are al-
ways available to assist you. Third, this is a Municipal Information Guide. In other
words, it is an instruction manual specifically for starting out, since new starts
can be complicated and challenging. It is one of the many gateways through which
an immigrant must cross. It is the first of many steps. Our objective is to ensure
that this first step is as comfortable, clear, and easy as possible. Lastly, although
this guide is intended for immigrants, others already here may also find this guide
useful, regardless of whether or not they are immigrants. Additionally, it is a useful
guide to keep within reach in case the opportunity arises to work together in si-
milar circumstances.
I hope that this specific and dynamic guide serves as a contribution to those that
choose to start a better life in Badjoz.
Miguel A. Celdrán Matute
Mayor of Badajoz

7. he 1st Municipal Plan for Immigrant Integration specifically focuses on pro-
T viding information, guidance and counsel to foreign residents of the city.
This includes existing resources within the Municipality regarding immigra-
tion, legal framework, rights and obligations applicable to new citizens, and access
to various social protection systems (health, education, culture, social services,
etc.) from both the City Council (Ayuntamiento) of Badajoz and other public ad-
ministrations.
Along these lines, the Municipal Information Guide for Immigrants is intended as
a practical tool for foreign nationals already residing in the city, those who have
recently arrived, and the native population (general population, employers and
professionals). The Guide provides basic information, which is divided by subject
into areas that pertain most to groups that have recently arrived to the city.
The last section of the Guide includes a list of organisations that offer assistance
to the immigrant population. This section is vital due to the important role that
these social initiative entities play when initially assisting and welcoming foreign
nationals who have recently arrived to the city.
In closing, the Guide is intended for foreign nationals who have recently arrived
to the city. This includes those who desire to live among us, understand their
rights and obligations as citizens, educate their children, share the values of our
society in Badajoz, learn our official language, share in various cultural activities
and understand how our many institutions operate to represent each one of us to
everyone. On the other hand, it is also intended for the host society, which com-
prises the citizens of Badajoz who live with this new reality on a daily basis. This
will allow them to relate to immigrant communities on both a personal and pro-
fessional level, in the work force, etc. Therefore, the availability of this basic infor-
mation is invaluable and will enable all of us to begin the integration process
together.
Mª del Rosario Gómez de la Peña Rodríguez
Councillor of Social Services

9. TABLE OF CONTENTS
•
1 MUNICIPAL SERVICES 13
1.1 Arco Iris (Rainbow) programme 15
1.2 Municipal social services 17
1.2.1 Information, Assessment and Guidance Service (SIVO) 18
1.2.2 Children and Family Services Programme 20
1.2.3 Domiciliary Care Services 22
1.2.4 In-Home Telecare Service 24
1.2.5 Legal Counsel 26
1.3 Other municipal services 28
1.3.1 City council 28
1.3.2 Municipal Sports Foundation 28
1.3.3 Youth 28
1.3.4 Municipal Tourism Office 28
1.3.5 OMIC 28
1.3.6 Local Police 28
2 PUBLIC ORGANISATIONS OF INTEREST 29
2.1 Subdelegation Government-Office of Foreign Nationals 31
2.2 National Police Station-Brigade of Foreign Nationals 33
2.3 Recruitment Centre-Ministry of Defence 35
3 NON-PROFIT ORGANISATIONS OF INTEREST 37
3.1 Association of Argentinians 39
3.2 Association of Human Rights of Extremadura 40
3.3 Solidarity Team Association 41
3.4 "intercultural Bridge" Association 42
3.5 Association for the Rehabilitation of Prostitute Women 43

10. 3.6 All Equal All Legal Association 44
3.7 Centro Hermano-Cáritas Diocesan Mérida-Badajoz 45
3.8 Dining Hall Virgen de la Acogida 46
3.9 Christian Community of HOPE 47
3.10 CC.OO.-CITE 48
3.11 Spanish Red Cross 50
3.12 Mosque Badajoz NUR AL-DARAIN 51
3.13 UGT-CAIPI 52
4 OTHER INFORMATION OF INTEREST 53
4.1 AUPEX (Association of Popular
Universities of Extremadura) 55
4.2 Cáritas Diocesan Mérida-Badajoz 55
4.3 Women's Home 55
4.4 Health Centres 55
4.5 Ministry of Equality and Employment
(Autonomous Government of Extremadura) 57
4.6 Federation of Neighbourhood Associations 57
4.7 Official approval of foreign academic certification 57
4.8 Education inspection 58
4.9 Information and administrative assistance
asection of the UNEX (SIAA) 58
5 WEBSITES AND FREE TELEPHONE 59
NUMBERS FOR INFORMATION REGARDING
ADMINISTRATIVE PROCEDURES
FOR FOREIGN NATIONALS

11. 6 RIGHTS AND DUTIES OF ALIENS 65
7 KEY QUESTIONS PERTAINING 77
TO IMMIGRANTS
7.1 Why and how should i register? 79
7.2 How do i register for social security? 81
7.3 Do immigrants have the right to healthcare? 82
7.4 How do i request healthcare? 84
8 LEGAL TERMS 85

13. 1
MUNICIPAL
SERVICES

15. 1.1 ARCO IRIS (RAINBOW) PROGRAMME
WHO ARE WE?
The Municipal Programme for the Social Inclusion of Immigrants was
developed by the City Council (Ayuntamiento) of Badajoz, through the
Municipal Institute of Social Services (Social Services Project) and the
Universidad Popular de Badajoz (Education and Participation Project).
WHAT DO WE OFFER?
• SIVO (Information, Assessment and Guidance Service specialised in
immigration)
• Individualised services for immigrants, the native population and
professionals.
• Legal counsel and support.
• Employment guidance and mediation.
• Business awareness.
• Awareness actions.
• Spanish classes.
• Cultural activities.
• Intercultural training.
•
•
•
•
•
15

16. CONTACTS
• IMSS (Municipal Institute of Social Services)
c) San Lorenzo, 25. (06002)
Tel: 924-210000/79. Ext. 22305 • 924-210183
• UPB (Popular University of Badajoz)
Ave.) Ronda del Pilar, 20-1ª planta
Tfnos: 924- 210071
• Social worker: by appointment 924 210099
E-mail: nferrera@aytobadajoz.es
WHO DOES THIS APPLY TO?
Immigrants who reside in Badajoz and the surrounding towns, the
host society, professionals and employers.
•
•
•
•
•
•
•
•
•
16

17. 1.2 MUNICIPAL SOCIAL SERVICES
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
17

18. 1.2.1 INFORMATION, ASSESSMENT AND
GUIDANCE SERVICE (SIVO)
SIVO offers public and free service, which are available to everyone.
SIVO also facilitates first contact between citizens (individuals, fami-
lies and groups) and social services.
WHAT DO WE OFFER?
Professional and confidential assistance by a Social Worker assig-
ned to each neighbourhood or area of the city, who provides the
following:
• Information to ensure citizens understand their rights, and are
aware of existing resources, procedures and alternatives available
within the Social Service system for specific social needs, such as:
adoptions, domiciliary care, senior citizens centres, children’s cen-
tres, non-contributory pensions, drug addiction centres, mistreat-
ment situations, family cohabitation issues, etc.
• Individual analysis of each consultation by studying the situation
and assessing the case to identify the most suitable solution.
• Specific social interventions, if required by the situation.
• Channelling and referral of cases to assistance and protection ser-
vices in the community or to Specialised Social Services.
• Technical consulting for associations or entities working and colla-
borating in the social welfare field.
• Globally collecting and analysing requirements and issues that
arise to design alternatives such as new programmes and social re-
sources.
18

19. HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND PRO-
GRAMMES?
Request an appointment, either by appearing at the IMSS head office
in person or by telephone: 924 21 00 99, from 9:30 to 13:30.
For persons living in villages, call to make an appointment by tele-
phone or make an appointment at the Town Hall (Ayuntamiento).
The appointment service will establish the place, day and time of the
service at the centre that corresponds to your place of residence.
•
•
•
•
•
•
•
•
•
•
•
19

20. 1.2.2 CHILDREN AND FAMILY SERVICES PROGRAMME
This service consists of various multi-professional teams that provide
children in at-risk situations and their families with the resources and
support necessary to guarantee the safety and integrity of the child
and coverage of basic needs to remain in their home.
WHAT ARE THE OBJECTIVES?
To protect the rights of children by reducing risk factors and social
difficulties that affect their situation, safeguarding their physical and
moral integrity and striving to maintain a suitable family environment
for development.
WHAT DO WE OFFER?
Individual, family and group intervention when family deprivation si-
tuations are detected that could place the child in an at risk situation.
HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND
PROGRAMMES?
Directly contact any of the children and family teams listed below:
• CHILDREN AND FAMILY TEAM - SOUTHEAST AREA
C/ Fray Luis de Granada, 23
Tel.: 924 25 28 38 / 924 25 32 97. Fax 924 25 10 52
CERRO DE REYES–CIUDAD JARDÍN–SAN ROQUE–SUERTE DE SAAVEDRA.
• CHILDREN AND FAMILY TEAM - RIGHT BANK OF THE GUADIANA
RIVER
C/ Canarias, 23-B
Tel.: 924 27 75 35 / 924 27 71 67. Fax 924 27 79 12
CUESTAS DE ORINAZA-COLORINES-64 VIVIENDAS-GURUGÚ-LUNETA-
20

21. PROGRESO-U.V.A.-SAN FERNANDO-CAÑADAS-MORERAS-MARCHIVIRITO-
URBANIZACIÓN GUADIANA.
• CHILDREN AND FAMILY TEAM - CENTRAL AREA
Plaza de la Soledad, 7 - 3º
Tel.: 924 21 00 98. Fax 924 21 02 18
CASCO ANTIGUO-BDA. LLERA-VAGUADAS-Mª AUXILIADORA-VAL-
DEPASILLAS-CORAZÓN DE JESUS-LA PAZ-SANTA MARINA-ORDE-
NANDOS-LA GRANADILLA-PARDALERAS-ANTONIO DOMINGUEZ.
• CHILDREN AND FAMILY TEAM - VILLAGE AREAS
Tel.: 678 59 84 85
GÉVORA, VALDEBOTOA, SAGRAJAS, NOVELDA, ALCAZABA, BAL-
BOA, VILLAFRANCO Y ALVARADO
•
•
•
•
•
•
•
•
21

22. 1.2.3 DOMICILIARY CARE SERVICES
The objective of this service is to offer different types of in-home
care for people and families, who due to special circumstances are
unable to perform their normal activities.
The objective is to ensure people and/or families with physical disa-
bilities can remain in their home.
WHAT DO WE OFFER?
• Domestic care: housecleaning, clothes washing and ironing, shop-
ping, cooking, etc.
• Personal care: companionship, personal hygiene, feeding, mobility
inside the home, accompaniment outside the home to perform per-
sonal business, etc.
• Social support for family crisis situations (death, hospitalisation,
etc.)
WHO DOES THIS APPLY TO?
This service applies to people or families that lack personal auto-
nomy and require any of the services described. Priority care is pro-
vided to elderly, disabled or handicapped persons whose personal
autonomy is significantly affected. Care is also provided to families
with difficulties or who lack the personal resources for develop-
ment.
HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND
PROGRAMMES?
This service can be requested at the Information, Assessment and
Guidance Service (SIVO) corresponding to your place of residence by
22

23. calling for an appointment (924-210099) and/or through your Health
Centre for personal assistance.
COST OF THE SERVICE
During a session held on 31/05/2000, the City Council adopted an
agreement to approve a Regulatory Ordinance regarding charges to
the public for services (B.O.P. 7-7-2000), modified by the Municipal
Plenary Session (B.O.P. 3-3-2006).
In this ordinance, the beneficiary must pay an amount depending on
the monthly per capita income of the family. This service will be free
for people or families with a monthly per capita income of less than
50% of the S.M.I. (Salario Mínimo Interprofesional- Interprofessional
Minimum Wage).
•
•
•
•
•
•
•
•
•
23

24. 1.2.4 IN-HOME TELECARE SERVICE
A 24 hour service designed to allow elderly or disabled persons to
make immediate verbal contact with a Centre attended by professio-
nals prepared to respond to any urgent need.
HOW DOES IT WORK?
A mechanical device activates when the person presses a button on
a watch or medallion, which is worn by the user at all times. A tele-
phone line and electricity must be available in the home.
WHAT DO WE OFFER?
• Immediate telephone support for cases of anxiety, loneliness, do-
mestic accidents or falls.
• Resource mobilisation in emergency situations.
• Permanent follow-up by periodic telephone calls.
• Diary to remind the user of important information: medication, pro-
cedures, etc.
WHO IS IT FOR?
People over the age of 65 or disabled persons who are alone, socially
isolated, have mobility problems, are extremely elderly, etc., who live
or spend a large portion of time alone or in the company of people
in a similar at risk situation.
HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND
PROGRAMMES?
Request telecare service at the Information, Assessment and Gui-
dance Service (SIVO) centre corresponding to your place of residence
24

25. by calling for an appointment (924-210099). You can also obtain in-
formation by calling: 924 21 02 20.
COST OF THE SERVICE
The monthly charge to the user for the service is 1.35 € (225 pts).
•
•
•
•
•
•
•
•
•
•
•
•
•
25

26. 1.2.5 LEGAL COUNSEL
An information service regarding rights and administrative procedu-
res, which focuses on preventing and mitigating risk and exclusion si-
tuations.
WHAT ARE THE OBJECTIVES?
1 To prevent situations of marginalisation or risk for members of the
family unit (particularly women and children) who are affected by
family cohabitation crises, by providing information on rights and
legal advice regarding the following issues:
Family law:
- Marriage rights and duties.
- Separation and divorce rights.
- Non-marriage unions. Rights. Measures in case of dissolution.
Formalities and Procedures.
- Parentage: Parent-child relationships: procedural rights. Fos-
tering and Guardianship.
- Incapacity. Internment authorisation. Procedural Formalities.
2 To prevent certain social exclusion situations by eliminating the
motivating causes. This includes providing information on rights
and legal procedures regarding the following matters:
Civil Registry:
- Birth registration outside the established period.
- Governmental files on correction of errors and name and sur-
name changes.
- Spanish nationality.
26

27. Civil law:
- Urban renting: tenant rights
- Hold-over tenants. Rights of hold-over tenants and evictions.
- Incapacity, internment authorisation. Procedural Formalities.
Penal law:
- Mistreatment.
- Discrimination.
- Sexual abuse.
Prior claims and administrative appeals.
Benefit of free justice.
HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND
PROGRAMMES?
Request an appointment for legal assistance by appearing in person
at the head office or by calling 924.21.00.99, during the hours of 9:30
to 13:30.
•
•
•
•
•
•
27

28. 1.3 OTHER MUNICIPAL SERVICES
1.3.1 CITY HALL
Plaza de España, 1
Tfno.: 924-210000
www.aytobadajoz.es
1.3.2 MUNICIPAL SPORTS FOUNDATION
Complejo Deportivo de La Granadilla.
Avda. José Miguel Sánchez Hueso, 57
Tfno: 924 21 00 67
1.3.3 YOUTH
Av) Ronda del Pilar, 20 (06002) Badajoz
Tfno: 924 21 00/86/87/88/89/90 - 924 224 449 - 924 210 154
Email: juventud@aytobadajoz.es
1.3.4 MUNICIPAL TOURISM OFFICE
Paseo de S. Juan, s/n
Tfno: 924 22 49 81
E-mail: turismo@aytobadajoz.es
1.3.5 OMIC
c) Antonio Cuellar Gragera, 15
Tfno: 924 25 28 26
1.3.6 LOCAL POLICE
c) Montesinos, 23
Tfno: 924 21 01 68
28

29. 2
PUBLIC
ORGANISATIONS
OF INTEREST

31. 2.1 SUBDELEGATION OF THE GOVERNMENT-OFFICE
OF FOREIGN NATIONALS
WHO ARE WE?
A decentralised body of the General State Administration, subordi-
nate to the Secretary General of the Government Subdelegation.
WHAT DO WE OFFER?
• Legalisation of aliens.
• Recognition of the right to a residence and work permit.
• Family reunification.
• Community (EU) system.
• Processing and resolution of all types of permits (e.g.: exceptional
circumstances).
•
•
•
•
•
•
•
31

32. CONTACTS
Government Subdelegation
Avda. de Europa, 1. (06004) Badajoz
• Telephone for information: 924 97 95 56
• Telephone for appointments: 924 97 94 47
• Fax: 924 97 94 53 (previously requested documents only).
• WEB: http://extranjeros.mtas.es (application forms).
• Questions regarding procedures:
- Send an SMS to 5567 with the NIE or procedure number.
- By Internet: www.map.es
- By telephone: 902 02 22 22
WHO DOES THIS APPLY TO?
Inmigrants.
•
•
•
•
•
•
•
•
32

33. 2.2 NATIONAL POLICE STATION – FOREIGN
NATIONAL BRIGADE
WHO ARE WE?
The Provincial Foreign National and Documentation Brigade of Badajoz.
WHAT DO WE OFFER?
• Investigations.
• Nationality.
• Invitation letters (third country).
• Expulsions - both administrative and police.
• Asylum procedures.
• Registration certificate.
• Travelling title.
• Extension of stay.
• Returns and readmissions (bilateral agreement with Portugal).
• Entry declaration.
• Internments in the CIE (Internment Centre for NON-penitentiary
foreign nationals).
• Compulsory exit.
• E.U. documents
• Child repatriation procedures.
• Address and location inquiries.
• NIE certificates.
• Residence certificates.
• Immigrants’ authorisation to return.
• Inform the Subdelegation of the immigrant’s police record. The Mi-
nistry of Justice informs of the penal record.
33

34. CONTACTS
The Provincial Foreign National and Documentation Brigade of Badajoz.
Ave. Ramón y Cajal, S/N, 1ª planta Badajoz
Tel: 924 20 54 94
Switchboard: 924 20 70 95 Fax: 924 23 24 95
E-mail: of.ba.bped@oficial.dgp.mir.es
WHO DOES THIS APPLY TO?
• Foreign nationals.
• Spanish nationals (DNI (National Identity Card), Passports...)
•
•
•
•
•
•
•
•
•
•
34

35. 2.3 RECRUITMENT CENTRE - Ministry of Defence
WHO ARE WE?
We are a recruitment area belonging to the Defence Delegation of
Badajoz. Our priority is to facilitate access to the Armed Forces by
operating as an information and selection centre.
WHAT DO WE OFFER?
• A good salary (Approximately 950 ¤ net + 2 bonus payments per year).
• Stable employment.
• Accomodations and clothing.
• Armed Forces Social Security.
• Unemployment insurance.
• 30 days holiday per year and other extraordinary leave.
• Healthcare, life insurance and accident insurance.
Global quality of life plan.
If interested, request an appointment by phone (numbers given
below) or via Internet. You will then be informed of the next steps.
If you are considered fit and obtain a position, you will receive the re-
quired training before joining your chosen post.
CONTACTS
Recruiting Centre
Ave. Fernando Calzadilla, 8
Badajoz
Tel.: 924 207945
Web: soldados.com
Telephone for appointments: 902 432100
Department of Professionalisation of the BRIMZ XI: 924 285439
35

36. WHO DOES THIS APPLY TO?
Both natives and foreign nationals.
• GENERAL REQUIREMENTS:
- Must be at least 18 years old and not more than 27.
- No penal record.
- Hold the 2º ESO certificate (units such as the Legion, Paratroopers,
etc. require a study certificate, see level required for each case).
• OTHER REQUIREMENTS:
- Hold a residence permit.
- Studies officially approved by the Ministry of Education and Science.
- Foreign nationals from Spanish-speaking countries and Equatorial
Guinea only.
•
•
•
•
•
•
•
•
•
36

37. 3
NON-PROFIT
ORGANISATIONS
OF INTEREST

39. 3.1 ASSOCIATION OF ARGENTINIANS
WHO ARE WE?
An association that welcomes, guides and assists Argentinians arri-
ving in Badajoz.
WHAT DO WE OFFER?
• Economic assistance for underprivileged schools (dining rooms for
children, adults…) in Argentina.
• Research economic resources for compatriots arriving in Badajoz.
• Aid for schools and other projects in Argentina.
CONTACTS
Héctor Norberto
Avenida del Perú Nº 17, 3º C.
(06011) Badajoz
Teléfono/fax: 625 334087
E-mail: hectornorberto@hotmail.com
WHO DOES THIS APPLY TO?
Immigrants in general, particularly Argentinians.
•
•
•
•
•
39

40. 3.2 HUMAN RIGHTS ASSOCIATION
OF EXTREMADURA
WHO ARE WE?
An NGO that works to promote and defend human rights in the Au-
tonomous Community of Extremadura.
WHAT DO WE OFFER?
• Al Direct and continued assistance for processing documentation.
• Management of resources via administration.
• Information on social assistance and referral to other services.
• Legal advice for victims of fundamental rights violations and cha-
llenged groups.
• "Education in values" workshops.
CONTACTS
Ana Mª Trinidad Méndez
Plaza España, 8-3 Izqda. Badajoz
Tel.: 924-221240
Email: anatrinidad@centroderechoshumanos.com
WHO DOES THIS APPLY TO?
• Victims of human rights violations.
• Inmigrants.
• Female victims of sexual exploitation.
• Inmates and ex-convicts.
• Drug addicts with legal-penal problems.
• Prison inmates from Extremadura abroad.
40

41. 3.3 SOLIDARITY TEAM ASSOCIATION
WHO ARE WE?
We are a non-profit organisation. Since 1985, we have performed our
work and activities in the Old Quarter.
WHAT DO WE OFFER?
• Al Educational activities (literacy, ESO level certificate, Spanish).
• Personal development workshops and intercultural coexistence.
• Educational workshops on health, prevention and alternatives to
drug addition.
• Employment workshops (new technologies, employment guidance,
administratistration, domestic services, care of the elderly and di-
sabled).
• Children’s workshop (support for beneficiaries of the project).
CONTACTS
c) San Juan, 28. Badajoz
Tel.: 924-223134
Email: asolidaridad2@yahoo.es • buenpastor_bada@yahoo.es
WHO DOES THIS APPLY TO?
Women, especially those at risk of social exclusion (female immi-
grants, gypsies...).
•
•
41

42. 3.4 “PUENTE INTERCULTURAL”
(INTERCULTURAL BRIDGE) ASSOCIATION
WHO ARE WE?
An association dedicated to intercultural mediation with both immi-
grants and the local people of Badajoz to create a future among com-
munities, thereby strengthening our ability to live in harmony.
WHAT DO WE OFFER?
• Activities in the educational community.
• Work force accompaniment and guidance for immigrants
• Workshops and training courses for immigrants.
• Mediation activities with Public Administrations.
CONTACTS
Social worker: 691 44 81 88
Psychologist: 690 13 91 01
Linguist: 676 46 05 81
E-mail: puenteintercultural@hotmail.com
WHO DOES THIS APPLY TO?
Immigrants and the host society.
•
•
•
•
42

43. 3.5 ASSOCIATION FOR THE REHABILITATION
OF PROSTITUTE WOMEN
WHO ARE WE?
A place of reference for comprehensive assistance for women in high
at risk social and personal circumstances.
WHAT DO WE OFFER?
• Social, health, educational, training and employment information.
• Individualised psychosocial support.
• Legal advice.
• Integration into the workforce.
• Services:
- Shower and laundry
- Meeting and gathering place
CONTACTS
Available 24 hours: 609-589479
Badajoz office: 924-258826
Email: apramb@yahoo.esO
WHO DOES THIS APPLY TO?
Women who are prostitutes or at risk of becoming prostitutes, who
live in Badajoz or another town within the Autonomous Community
of Extremadura.
•
•
43

44. 3.6 ALL EQUAL, ALL LEGAL ASSOCIATION
WHO ARE WE?
An association that provides information, assistance and welcome
to immigrants arriving in Badajoz.
WHAT DO WE OFFER?
• Training courses.
• Cultural events.
• Social gatherings.
• Information, advice and employment exchange (daily).
CONTACTS
President: María Gemio
C/ Cristóbal Oudrid, 42
Badajoz
Teléfono: 924 222125 / 924 224910
E-mail: mariagemio@yahoo.es
WHO DOES THIS APPLY TO?
Inmigrants.
•
•
•
•
44

45. 3.7 CENTRO HERMANO (BROTHER'S CENTRE)
Caritas Diocesan Mérida-Badajoz
WHO ARE WE?
A Caritas Centre offering assistance to the homeless.
WHAT DO WE OFFER?
• Refuge and shelter: accommodations, board, hygiene, clothes...
• Educational activities.
• Employment search (guidance on available resources).
CONTACTS
C/ Benito Mahedero Balsera, 75
06011 Badajoz
Telephone and fax: 924 240047
Social workers
Social educators
E-mail: centrohermano.cdmeba@caritas.es
WHO DOES THIS APPLY TO?
• Homeless people and/or people without economic resources.
• People facing various challenges: Drug addiction, alcoholism, ho-
melessness, immigration, prostitution, mental illness.
•
•
•
45

46. 3.8 SOCIAL DINING HALL VIRGEN DE LA ACOGIDA
WHO ARE WE?
A religious community (Hijas de la Caridad de San Vicente de Paúl)
dedicated to caring for vagrants and families in great need (Spanish
and immigrants).
WHAT DO WE OFFER?
• SHOWER SERVICES: Tuesdays and Fridays from 8:30 to 10:45. Spe-
aking with a Social Work is required during the first visit to the Cen-
tre. Clean clothes are provided. Dirty clothes are collected, washed
and returned at the next shower; towels, razors, gel and a sponge
are also provided.
• DINING HALL SERVICES: Daily, 365 days per year, from 13:00. A
meal is offered, consisting of a first course, second course and des-
sert. An individual bag containing a sandwich and fruit for dinner
is also provided.
• CLOTHING SERVICES: Tuesdays and Thursdays from 17:00, after
requesting an appointment, clothing is provided to families in a spe-
cific order.
• ASSISTANCE FOR FAMILIES WITH A CHILD: This child must be at-
tending school. The Social Worker will open a file, perform follow-up
and home visits and will supply food every 20 days by appointment.
CONTACTS
Hermanas de la Caridad
Dining Hall Virgen de la Acogida. C/ Martín Cansado, 40
Telephone switchboard: 924 221773 • Social worker: 924 229128
E-mail: hcvirgenacogida@telefonica.net
WHO DOES THIS APPLY TO?
Spanish nationals and immigrants who lack the means to wash, eat
and dress properly.
46

47. 3.9 COMUNIDAD CRISTIANA DE ESPERANZA
(CHRISTIAN COMMUNITY OF HOPE)
WHO ARE WE?
A religious organisation that offers various social assistance services
to the public.
WHAT DO WE OFFER?
• Socio-cultural assistance services.
• Legal advice.
• Workforce training.
• Spanish language acquisition and improvement.
• Coordination and referral to other institutions.
CONTACTS
c) San Onofre, 8
Tel.: 924-247827 / 646895743
Email: henrybohada@yahoo.es
Responsable: Henry Bohada Aguilar
WHO IS IT FOR?
Everyone, particularly immigrants.
•
•
•
•
•
47

48. 3.10 CC.OO.- CITE
WHO ARE WE?
An Information Centre for foreign workers that provides support and
assistance to achieve equality among workers.
WHAT DO WE OFFER?
• SPECIFIC DIRECT ASSISTANCE
- Basic information on membership rights.
- Labour/union referral to applicable federations or trade
unions.
- Coordination of legal advice regarding legislation.
- Collaboration in activities established by the office of the secre-
tary for federations and branch unions.
- Advice on legislation applicable to foreign nationals.
- Guidance on integrating into the workforce.
- Referral to/from social network resources in Extremadura.
- Coordination and follow-up of training itineraries.
• SUPPORT/REFERRAL TO/FROM FEDERATIONS
- Monitor compliance of the rights of foreign workers in identical
conditions to Spanish workers.
- Vigilance and joint response regarding labour exploitation si-
tuations.
- Strengthen representation of immigrants through membership.
- Involve immigrants in the trade union structure.
48

49. CONTACTS
CC.OO- CITE Avenida Ramón y Cajal,4
06001 BADAJOZ
Tel.: 924 22 32 48
Social worker: available Thursdays from 10:00 to 14:00.
Email: cite.caceres@extremadura.ccoo.es
WHO DOES THIS APPLY TO?
All foreign workers and companies - unconditionally.
•
•
•
•
•
•
•
•
•
•
49

50. 3.11 SPANISH RED CROSS
WHO ARE WE?
A voluntary humanitarian institution that works to assist the most
underprivileged segments of our society.
We strive for and promote peace and wellbeing, as well as preventing
human suffering with absolute impartiality and absolutely no discri-
mination.
WHAT DO WE OFFER?
Our Social Intervention Plan includes a programme for IMMIGRANTS
AND REFUGEES. Main areas of interventions include:
• Social integration.
• Emotional support.
• Information regarding the host country.
• Healthcare and promotion of health.
• Social skills training.
• Spanish and literacy workshop.
• Voluntary return.
CONTACTS
Spanish Red Cross C/ Del Museo, 5. 06003 Badajoz
Tel.: 924 240200 Fax: 924 246383
E-mail: inmigrantes06@cruzroja.es • mujeres@cruzroja.es
- Social worker
- Social intervention technician
- Volunteers
Contact: Pilar Morcillo
Tel.: 647 472955 / 636 861496
WHO DOES THIS APPLY TO?
Immigrants initially arriving from Ceuta, Melilla, the Andalusian coast
and Canary Islands.
50

51. 3.12 BADAJOZ NUR AL-DARAIN MOSQUE
WHO ARE WE?
The mosque is a gathering place for Muslims and for exchange bet-
ween the Muslim and Spanish communities. The Muslim faith is prac-
ticed at the Mosque.
WHAT DO WE OFFER?
• Spanish language classes for men, taught by Adel.
• Spanish language classes for women, taught by a woman.
• Arabic classes for children of immigrants.
• Events in the Mosque with religious celebration, festivals, births,
etc.
• Talks given in the Mosque.
• Talks given by the Imam at various institutions, associations and in
the mosque.
• Cultural visits in the city.
CONTACTS
Imam: Adel
C/ Gurugú, 88 (zona: right bank of the River Guadiana).
Tel.: 924 270211 / 676 943076
E-mail: mezquitabadajoz@hotmail.com
WHO DOES THIS APPLY TO?
Arabs and non-Arabs united in the Muslim faith.
•
•
51

52. 3.13 UGT-CAIPI
WHO ARE WE?
UGT Extremadura through CAIPI (Centre for Comprehensive Immi-
grant Assistance) combats racism and xenophobia by promoting
non-discrimination and integration of non-Spanish people into the
social, cultural and work life of the Autonomous Community of Ex-
tremadura.
WHAT DO WE OFFER?
• Information and consulting services: social, legal, employment, trai-
ning and self-employment resources.
• Accompaniment.
• Training department.
• Awareness actions: in regard to both the immigrant and native po-
pulation and to the business world.
• Mediation and workforce integration.
• Promoting association membership.
CONTACTS
Antonio Tejeda
C/ Cardenal Carvajal Nº 2
Tfno. 924 222247
E-mail: atejeda@extremadura.ugt.org
inmex.badajoz@extremadura.ugt.org
WHO DOES THIS APPLY TO?
This applies to immigrants residing in the region that are experien-
cing social and/or employment discrimination in both urban and rural
areas; to facilitate incorporation into Extremaduran society and into
the employment market.
52

53. 4
OTHER
INFORMATION
OF INTEREST

55. 4.1 AUPEX (ASSOCIATION OF POPULAR
UNIVERSITIES OF EXTREMADURA)
C) Vasco Núñez, 31 bajo. Badajoz
Tel.: 924-259615 ó 924-229339
Email: carmen.cabanillas@aupex.net
inmigrantes@aupex.net
4.2 CARITAS DIOCESAN MÉRIDA-BADAJOZ
Ave. Antonio Masa Campos, 13 Bajo. Badajoz
Tel.: 924-231157
Email: cdmeba@caritas.es
4.3 CASA DE LA MUJER (WOMEN'S HOME)
c) Padre Tomás, s/n. Badajoz
Tel.: 924-001924
4.4 HEALTH CENTRES
HEALTH CENTRE “CIUDAD JARDÍN”
c) La Retama, s/n
Tel.: 924-218331
HEALTH CENTRE “EL PROGRESO”
Ave. Padre Tacoronte, s/n
Tel.: 924-273092 / 902-107319
HEALTH CENTRE “LA PAZ”
c) República Dominicana, s/n
Tel.: 924-220161 / 902-134576
55

56. HEALTH CENTRE “SAN FERNANDO”
c) Antonio Machado, s/n
Tel.: 924-275663
HEALTH CENTRE “SAN ROQUE”
c) Teresa Isturiz, s/n
Tel.: 924-242459
HEALTH CENTRE “VALDEPASILLAS”
Ave. Jaime Montero de Espinosa, s/n
Tel.: 924-218000
HEALTH CENTRE “ZONA CENTRO”
c) Manuel Fernández Mejías, s/n
Tel.: 924-249072 / 902-134577
“GÉVORA” CLINIC
c) San José, 2
Tel.: 924-430519
“INFANTA CRISTINA” HOSPITAL CLINIC
Ave. Elvas, s/n
Tel.: 924-218100
WOMEN AND INFANTS HOSPITAL
Ave. Damián Téllez La Fuente, s/n
Tel.: 924-215000
HOSPITAL “PERPETUO SOCORRO”
Ave. Damián Téllez La Fuente, s/n
Tel.: 924-215000
56

57. SPECIALTY CENTRE
Ave. Damián Téllez La Fuente, s/n
Tel.: 924-215178/79/80
MENTAL HEALTH
Tel.: 924-242800 / 924-218000 / 924-218004
FAMILY PLANNING
Tel.: 924-218000 /924-243820
4.5 MINISTRY OF EQUALITY AND EMPLOYMENT
(AUTONOMOUS GOVERNMENT OF EXTREMADURA)
DIRECTORATE-GENERAL OF SOCIAL INCLUSION AND SERVICES
Ave. Extremadura, 45. Mérida
Tfno.: 924-005959
4.6 FEDERATION OF NEIGHBOURHOOD ASSOCIATIONS
Padre Tomás, 2 – Bajo (interior) (06011) Badajoz
Tel.: 924-221177
Email: atejedae@yahoo.es
4.7 OFFICIAL APPROVAL OF FOREIGN
ACADEMIC CERTIFICATION
Ave. Europa, 1-4ª planta. Badajoz
Tel.; 924-979403
57

58. 4.8 EDUCATION INSPECTION
Ave. Europa, 2
Tel.: 924-242357 / 924-012426 /924-012427
4.9 INFORMATION AND ADMINISTRATIVE
ASSISTANCE SECTION OF THE UNEX
(University of Extremadura) (SIAA)
Ave. Elvas, s/n. Badajoz
Tel.: 924-289369
www.unex.es
Email: siaa@unex.e
•
•
•
•
•
•
•
•
•
58

59. 5
WEBSITES AND FREE
TELEPHONE NUMBERS
FOR INFORMATION
REGARDING
ADMINISTRATIVE
PROCEDURES FOR
FOREIGN NATIONALS

61. 5.1 GENERAL STATE ADMINISTRATION
Information for citizens, e-administration, autonomous administra-
tions, local organisations, other State organisations and public web-
sites.
http://www.administracion.es/
5.2 MINISTRY OF THE INTERIOR (MIR)
Institutional information regarding the ministry, information about
procedures, employment offers, internet services, traffic, etc.
http://www.mir.es/
5.3 GUIDE TO ADMINISTRATIVE PROCEDURES SECTION
Includes the procedures most commonly requested by citizens rela-
ted to the Ministry of the Interior. The electronic version is updated
every 6 months. It contains information on how to obtain police re-
cords, a DNI (National Identity Card), passport, information for fo-
reign nationals, fees, traffic, etc.
Direct link: http://www.mir.es/SGACAVT/guiatram/guiatramites.pdf
•
•
•
61

62. 5.4 MINISTRY OF PUBLIC ADMINISTRATIONS
The Ministry of Public Administrations offers information for citizens,
administrations, companies and officials. On line services such as
work and residence permit renewals, requesting an appointment in
the department for foreign nationals and a list of all procedures avai-
lable through the Ministry.
http://www.map.es/
5.5 SPANISH MINISTRY OF
EMPLOYMENT AND SOCIAL AFFAIRS
Information regarding employment, an employment guide, general
information, the office of the secretary of immigration and the office
of the secretary of social security, etc. is available on the official web-
site of the Ministry of Employment.
http://www.mtas.es/
5.6 OFFICE OF THE SECRETARY OF
IMMIGRATION AND EMIGRATION
Subordinate to the Ministry of Employment and Social Affairs and in-
cludes the following: laws, procedures and forms/requests, European
Union related issues, an immigrant social integration forum and cu-
rrent events.
http://extranjeros.mtas.es/
•
•
62

63. 5.7 SPANISH MINISTRY OF FOREIGN AFFAIRS
The Ministry includes three sections: Citizenship, resources and in-
vestigation. Notice board, Spanish embassies and consulates world-
wide, information for foreign nationals, professional opportunities,
etc.
http://www.mae.es/
5.8 DIRECTORATE-GENERAL OF TRAFFIC
The Directorate-General of Traffic website includes information re-
quired for drivers, driver's license exchange, vehicles, updated regu-
lations, etc. The website includes a locator by province with contact
information for each area: addresses, telephone numbers, times, etc.
http://www.dgt.es/
5.9 DIRECTORATE-GENERAL OF POLICE
The national police website includes information regarding documen-
tation for foreign nationals (identity cards for foreign nationals, re-
sidence permits, renewals, issuing and delivering documents, etc.).
https://www.policia.es/
•
•
•
63

64. 5.10 CITIZENS' PORTAL
The General Ministry of State website includes personalised informa-
tion for citizens, companies, public organisations, e-administration
and public websites.
http://www.administracion.es/
5.11 INEM- SPANISH NATIONAL EMPLOYMENT INSTITUTE
National public employment service; sections on employment, bene-
fits, training, publications, news, links, etc.
•
•
•
•
•
•
•
•
•
64

65. 6
RIGHTS AND DUTIES
OF ALIENS

67. Organic Law 4/2000, of 11 January, on the rights and freedoms of
aliens in Spain and their social integration (Alien Law) is currently in
effect. However, this law has undergone various modifications as a
result of the approval of subsequent organic laws which have subs-
tantially modified its articles. The law includes the rights and duties
listed below:
Art.3 The rights of aliens and interpretation of the regulation
Aliens in Spain shall enjoy the rights and liberties recognised in Title
I of the Constitution. As a general criteria, aliens shall exercise the
rights granted to them by this Law in conditions of equality with Spa-
nish nationals.
Art.4 The right to documentation
Aliens in Spanish territory have the right and the obligation to pos-
sess documentation which accredits their identity, as well as that
which accredits their status in Spain.
They may not be deprived of their documentation, except in those
cases provided in this Law and in the Law on Citizen Security.
Art.5 The right to freedom of movement
Aliens in Spain shall have the right to move freely within Spanish te-
rritory and to choose their place of residence.
•
•
67

68. Art.6 Public participation
Resident aliens in Spain shall have the right of suffrage in municipal
elections by criteria of reciprocity (aliens from the EU, Argentina,
Chile and Uruguay).
Resident and registered aliens possess all of the rights established by
the LBRL, and thus may be heard on issues which affect them.
Local Town Councils (Ayuntamientos) shall incorporate them into the
register and shall maintain updated information on aliens residing
within the municipality.
Art.7 Freedom of assembly and public demonstration
Aliens shall have the right of assembly and may exercise it when they
have obtained authorisation for their stay or residence in Spain.
Art.8 Freedom of association
Aliens shall have the right of association and may exercise it when
they have obtained authorisation for their stay or residence in
Spain.
•
•
•
68

69. Art.9 The right to education
All aliens under the age of 18 have the right and the duty to an edu-
cation in the same conditions as Spanish nationals, the right to free
and compulsory basic education (basic and secondary compulsory
education up to the age of 16), the right to obtain the corresponding
academic certification and access to the scholarships and grants
system.
The Government shall guarantee a number of places sufficient to en-
sure early childhood education – which is of a voluntary nature – for
aliens.
Resident aliens shall have the right to education of a non-compulsory
nature in the same conditions as Spanish nationals (high school (ba-
chillerato) and vocational training from 16 to 18 years of age).
Art.10 The right to work and to Social Security
Aliens who meet the requirements specified in this Organic Law and
its provisions, shall have the right to engage in remunerated activi-
ties, on a basis of self-employment or otherwise, as well as access to
the Social Security system (exercising this right shall be limited by
work permit authorisation).
Resident aliens in Spain shall have access, in conditions equal to
those of nationals of EU Member States, to employment in Public Ad-
ministration. To this effect, they may apply for positions of Public
Employment offered by Public Administrations.
69

70. Art.11 Freedom to unionise and to strike
Aliens shall have the right to unionise freely or to join a professional
organisation, and may exercise this right when they have obtained
authorisation for their stay or residence, in the same conditions as
Spanish workers.
Once authorised to work, they may exercise their right to strike, in
the same conditions as Spanish nationals.
Art.12 The right to healthcare
Aliens in Spain who are registered in the municipal register where
they normally reside shall have the right to healthcare in the same
conditions as Spanish nationals.
Aliens in Spain have the right to emergency public healthcare in the
case of serious illness or accident, and to the continuance of such
care, until a medical release has been given.
Aliens in Spain who are under the age of 18 shall have the right to he-
althcare in the same conditions as Spanish nationals.
Aliens in Spain who are pregnant shall have the right to pre-natal,
childbirth and post-partum healthcare (up to six weeks after child-
birth).
•
•
70

71. Art.13 The right to housing assistance
Resident aliens have the right to access the public system of housing
assistance in the same conditions as Spanish nationals.
Art.14 The right to Social Security and to social services
Resident aliens shall have the right to access Social Security benefits
and services; and general, basic and specific social services and be-
nefits in the same conditions as Spanish nationals.
Aliens, regardless of their administrative status, have the right to
basic social services and benefits.
Art.15 The subjection to the same taxation as Spanish nationals
Aliens are subject to the same taxes as Spanish nationals.
Art.16 The right to family privacy (and reunification
Resident aliens have the right to family life and to family privacy.
Resident aliens in Spain have the right to be reunited with family
members (as set forth in Art. 17 of this Law).
Spouses, who have acquired residency in Spain by family ties, as well
as the family members living together with them, shall retain their re-
sidency even if the marital tie has been broken.
Art.17 Reunified families
• The spouse of the resident, not separated by fact or by law.
71

72. • The children of the resident and of his/her spouse, including those
adopted, under the age of 18, disabled or unmarried.
• Children under the age of 18, or disabled, for whom the resident
alien serves as legal representative.
• Ascendants of the reunited alien or of his/her spouse, when these
are in his/her charge and when there exists reasons to justify the
necessity of authorising their residency in Spain.
Art.20 The right to effective legal protection
Aliens have the right to effective legal protection (by judges and
courts).
Art.21 The right to appeal administrative acts
Administrative acts and resolutions adopted in relation to aliens shall
be open to appeal.
Art.22 The right to free legal assistance
Aliens in Spain who lack sufficient economic resources shall have the
right to free legal assistance in procedures related to: refusal of
entry, return or expulsion from the territory and asylum. They also
have the right to the assistance of an interpreter.
Resident aliens who accredit insufficient economic resources shall
have the right to free legal assistance in equal conditions to Spanish
nationals.
Art.23 Discriminatory acts
Discrimination is defined as all acts which, directly or indirectly, in-
volve a distinction, exclusion, restriction or preference against a fo-
72

73. reign person based on race, colour, ancestry, national or ethnic origin,
or religious convictions and practices; and which have as their object
or effect the destruction or limitation of the recognition or exercise,
in conditions of equality, of human rights and fundamental freedoms
in the political, economic, social or cultural spheres.
Acts of discrimination constitute:
a) Those affected by public authorities or officials, or personnel res-
ponsible for a public service who in the exercise of their duties,
by action or omission, perform any discriminatory act prohibited
by the law against a foreign citizen, merely for his/her condition
as such or for belonging to a determined race, religion, ethnic
group or nationality.
b) All those who impose more undue burden than for Spanish natio-
nals, or who imply a resistance to supplying to the foreign person
goods or services offered to the public, merely for his/her condi-
tion as such, or for belonging to a determined race, religion, ethnic
group or nationality.
c) All those who illegally impose more undue burden than for Spanish
nationals or who restrict or limit access to work, housing, educa-
tion, professional training, social services and social assistance to
aliens residing legally in Spain, merely for his/her condition as
such or for belonging to a determined race, religion, ethnic group
or nationality.
73

74. d) All those who impede, through actions or omissions, the exercise
of an economic activity undertaken legitimately by an alien re-
siding legally in Spain, merely for his/her condition as such or
for belonging to a determined race, religion, ethnic group or na-
tionality.
e) Indirect discrimination constitutes all treatment derived from the
adoption of criteria to the detriment of workers for their condition
as aliens, or for belonging to a determined race, religion, ethnic
group or nationality.
•
•
•
•
•
•
•
•
•
•
•
74

75. In summary, the rights and freedoms of aliens in Spain can be clas-
sified as follows:
THE RIGHTS AND FREEDOMS
OF IRREGULAR ALIENS:
• The right to equality
• The right to life
• The right to freedom of ideology, religion and worship
• The right to documentation
• The right to the freedom of movement
• The right to early childhood education and to free and com-
pulsory basic education for children under the age of 18 (0-
16 years of age)
• The right to emergency public health care
• The right to public health care in the same conditions as
Spanish nationals for aliens who are pregnant and for aliens
under the age of 18
• The right to basic social services and benefits
• The right to effective legal protection
• The right to free legal assistance in procedures related to: refu-
sal of entry, return or expulsion from the territory and asylum
• The right to the assistance of an interpreter
• The right to demand liability for discriminatory acts against
them by virtue of Art. 14 of the Spanish Constitution
75

76. THE RIGHTS AND FREEDOMS
OF REGISTERED IRREGULAR ALIENS
In addition to the above, they have the right to healthcare in
identical conditions to Spanish nationals.
THE RIGHTS AND FREEDOMS
OF REGULAR ALIENS:
In addition to the above, the following:
• Do The right to public participation
• The right of assembly and public demonstration
• Freedom of association
• The right to non-compulsory education
• The right to perform educational or scientific research ac-
tivities
• The right to work
• The right to Social Security
• Freedom to unionise and to strike
• The right to housing assistance
• The right to general, basic and specific social services and
benefits
• The duty to pay taxes
• The right to family privacy
• The right to family reunification
• The right to free legal assistance in equal conditions to Spa-
nish nationals
76

77. 7
KEY QUESTIONS
PERTAINING TO
IMMIGRANTS

79. 7.1 HOW AND WHY SHOULD I REGISTER?
A municipal register is an administrative register which includes all
inhabitants normally living or residing in that municipality. Your in-
formation provides proof of residency in the municipality. According
to the law, all persons residing in Spain must register in the munici-
pality in which they reside. In order to register, you must establish a
legal residence. Ownership of the legal residence is not required.
Your legal residence may be rented or may be the residence a family
member or acquaintance.
Registration is performed at the City Hall (Ayuntamiento) correspon-
ding to the city or town in which you reside.
The procedure is very simple. This document will be necessary for
the following:
• To request regularisation, residence permits or work permits.
• To request a health card.
• To exchange your driver's license if an agreement exists with your
country of birth.
• To register your children for school.
• And for all other requirements pertaining to aliens.
One of the most important reasons to register in the municipal regis-
ter is as follows: this registration is proof that you have established
roots in order to obtain a residence permit due to exceptional cir-
cumstances (social roots). Registration also allows you access to mu-
nicipal benefits, such as social assistance.
79

80. REQUIRED DOCUMENTATION FOR REGISTRATION
Requests for the following documentation can be made at the City
Hall Office corresponding to your place of residence:
• Individual or group registration forms.
• Photocopy and original of your DNI (National Identity Card), pass-
port or TIE (Identity Card for Foreigners).
• Photocopy and original of your rental agreement/lease or signed
authorisation by the owner of the residence in which you are living.
In this case, this person must be included on the form to be regis-
tered at that address. Likewise, the owner of the residence will have
to renew his/her registration to include you.
• In regard to children, a photocopy and original DNI (National Iden-
tity Card), TIE (Identity Card for Foreigners) or Family Record Book.
•
•
•
•
•
•
•
•
80

81. 7.2 HOW DO I REGISTER FOR SOCIAL SECURITY?
Once you are employed, you will be included in the Social Security
system and you will be assigned a Social Security number. The
Social Security General Treasury in your city/town manages this
process.
•
•
•
•
•
•
•
•
•
•
•
•
•
81

82. 7.3 DO IMMIGRANTS HAVE THE RIGHT
TO HEALTHCARE?
Spain has a public and free healthcare system; everyone in Spanish
territory has the right to this benefit.
HEALTHCARE BENEFITS FOR IMMIGRANTS IN SPAIN
The type of benefit will depend on your status:
1 If you are irregular and not registered in the municipal register of
any Spanish municipality, you only have the right to emergency he-
althcare. This benefit covers:
• Care for grave illnesses.
• Accidents.
You have the right to continuous care until the day of your medi-
cal release.
2 If you are irregular, but you are registered or you are authorised
to reside in Spain, you have the right to healthcare (in both cases);
in the same conditions as Spanish nationals, with the only require-
ment that you register in the municipal register of in which you re-
side, regardless of your legal status. This benefit covers:
a) Care for grave illnesses
b) Accidents
c) Primary and specialised healthcare
82

83. 3 If you are under eighteen years of age, you have the right to he-
althcare in the same conditions as Spanish nationals.
4 If you are pregnant, you have the right to healthcare during preg-
nancy, childbirth and postpartum periods.
•
•
•
•
•
•
•
•
•
•
•
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•
83

84. 7.4 HOW DO I REQUEST HEALTHCARE?
• First, request the health card at your health centre and you will be
assigned a family doctor. You will then be assigned a patient num-
ber. You will need to provide the following documentation:
- Certificate of registration in the municipal register (empadronamiento).
- TIE (Identification Card for Foreigners) and/or passport.
You will be issued an individual health card which will accredit you as
a user of the National Healthcare System. It will also entitle you to
Social Security pharmaceutical benefits.
•
•
•
•
•
•
•
•
•
•
84

85. 8
LEGAL
TERMS

87. ASYLUM: Merciful protection offered by the State to foreign natio-
nals who are in any of the circumstances contemplated in the Law. The
primary and essential protection is that of not returning the person to
the State pursuing them.
REFUGEE: A person who due to well founded fears of persecution for
reasons of race, religion, nationality, belonging to a certain social group
or for their political opinions, is outside their country of nationality;
and due to these fears cannot be protected in that country; or if wi-
thout nationality, and due to these events, is outside the country of
habitual residence, and cannot, due to these fears, return to it.
REFUGEE/DISPLACED PERSONS: Refugees are foreign natio-
nals or stateless people who have abandoned their country of origin
due to well founded fears of persecution for reasons of race, religion,
nationality, belonging to a certain social group or for their political opi-
nions. Displaced persons are foreign nationals (or stateless people)
who are fleeing from war, general violence and flagrant violations of
fundamental human rights, but who cannot prove “well founded fears
of persecution” for the reasons enumerated in the 1951 Geneva Con-
vention.
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88. SUBSIDIARY PROTECTION: (also referred to as complementary
protection) The protection that States grant to persons who are out-
side the definition of refugee, but should not be returned to the
country from which they came due to danger to their life or liberty, or
to fear of suffering from torture or other cruel, inhumane or degrading
treatment or punishment. This is applicable to the Regime of Displaced
Persons in Spain, also referred to as Status B.
TEMPORARY PROTECTION: An immediate response to an emer-
gency after the arrival of massive flows of refugees (e.g.: War in Bos-
nia). The cases are not studied individually. Instead, a group procedure
is performed. After a reasonable period of time has passed, the tem-
porary statute is unsustainable: Either the person is willing and able to
return or they must obtain refugee status or subsidiary protection.
EUROPEAN CITIZENSHIP: (or European Union citizenship) is en-
joyed in addition to national citizenship without replacing it. Any per-
son with nationality in a Member State possesses European Union
nationality (A Constitution for Europe Treaty).
ALIEN OR FOREIGN NATIONAL: An individual who does not
have Spanish nationality.
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88

89. RESIDENT ALIEN: A foreign citizen who has requested, and has
been granted, administrative authorisation to reside in Spain.
STAY: Status of aliens who do not possess a residence permit, but
who are authorised to remain in Spain for a period not longer than ni-
nety days.
TEMPORARY RESIDENCE: Status of aliens who are authorised
to remain in Spain for a period longer than 90 days and less than 5
years.
PERMANENT RESIDENCE: Status of aliens who are authorised to
remain in the territory of a nation indefinitely and to work in conditions
equal to Spanish nationals.
UNDOCUMENTED PERSON: Aliens who do not possess documen-
tation to accredit their identity or personal circumstances.
FAMILY REUNIFICATION: The right of resident aliens to request
residence for certain family members in the country in question, under
certain legal conditions.
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89

90. ALIEN WORKER: A person who, without Spanish nationality,
exercises or attempts to exercise a remunerated, labour or profes-
sional activity in Spain, either self employed or otherwise.
T.I.E. – IDENTIFICATION CARD FOR FOREIGNERS): A unique
and exclusive document for identifying a foreign national to accredit
their legal status in Spain (similar to the Spanish D.N.I. or National Iden-
tity Card).
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