1.
CLEAR THE WAY TO CONVENIENCE
With SITA Smart Path Powered by NEC I:Delight
MAKING TOUCHPOINTS TOUCHLESSTM

2.
SITA Smart Path Bypasses Lines, Streamlines Checkpoints
Technology partners SITA and NEC have come together to deliver the future
of digital identity at airports - the result being a secure walk-through travel
experience. The no-wait, no-touch automated verification supports quick and
hygenic self-service and passenger processing as travel demand increases.
Using the NEC I:Delight identity management platform, SITA Smart Path validates
passenger identity and credentials for paperless check-in, bag drop, security,
immigration and boarding. A traveler’s Digital ID is verified with live-capture
biometrics rather than in-person contact with airport or airline personnel.
SITA Smart Path Mobile places enrollment in a passenger’s hand. Users can use
their smartphones to create a Digital ID, which includes authenticating their identity
and scanned biometric passport. SITA Smart Path Mobile SDK enables airlines and
airports to integrate the mobile enrollment option into their own branded app.
Touchless technology has been particularly helpful during the pandemic, and
NEC biometrics accurately recognize faces with a mask in place. Passenger
self-service for routine tasks frees personnel to focus on more meaningful
traveler needs, increasing customer satisfaction and security.
of passengers are
willing to share their
biometric data to
improve airport
processes (up from
46% in 2019).*
of passengers will
share immigration
information prior
to departure for
expedited processing.*
*IATA Global Passenger
Survey 2021
73%
88%

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With SITA Smart Path Mobile powered by NEC, passengers can enroll from home with their smartphone
and even check in for flights before heading to the airport. The passenger convenience also reduces airport
hardware requirements and implementation time.
At the airport, passengers continue through checkpoint kiosks using face biometrics – with a face mask
where required. They avoid lines, touching hardware and person-to-person contact wherever Digital ID
is enabled, including:
The Smart Path Journey
Check-in Bag check Security Immigration Boarding Gates VIP Lounges
When there is a connecting flight at another Smart Path-enabled airport, the user can enable consent for
streamlined services there, as well. Digital ID consent can be renewed for the return journey.
Passengers who opt in for a secure, encrypted Digital ID maintain privacy and control of their Personally
Identifiable Information (PII). They decide how, when and where their Digital ID will be used and can disable
it or opt out at any time, choosing instead to follow traditional manual processes.
Each automated experience saves time, stress, and fumbling for documents. Passengers who use SITA Smart
Path powered by NEC have more time to enjoy each unique airport’s atmosphere and amenities. The system
has been widely adopted and well-rated by users.
Participants’ Digital ID journey begins by logging into an airport’s or airline’s app with a smartphone. Clicking
the Smart Path enrollment link begins secure biometric identification, liveness check and document valida-
tion through the trusted NEC digital platform.
First-time users register their biometric profile:
SITA Smart Path Mobile Enrollment
Create a PIN Take a Selfie Scan Passport Approve Consent

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SITA and NEC make it easy and affordable for airports to join the industry’s expanding ecosystem of opt-in
biometric automation and self-service.
System-agnostic SITA Smart Path and NEC technologies integrate with existing infrastructure, hardware
costs are minimized by user-owned mobile phone processes, customization and deployment options are
available, and APIs in SITA Smart Path Mobile SDK streamline implementation.
Complex development issues already have been resolved. Security and privacy requirements built into the
encrypted system meet government requirements around the world.
No images or personal data is stored outside of one’s smartphone, and users who opt in control how, when
and where their biometric profile is applied. Passenger profiles automatically deactivate when travel is
complete. Users can reactivate or opt out of enrollment at any time.
Airlines and airports offering Digital ID as a passenger option realize four key benefits:
Simplified Implementation
DELTA AIR LINES
Delta Air Lines was first in the U.S. to launch a curb-to-gate biometrics terminal, speeding
passenger processing at the world’s busiest airport. The 2018 pilot was so successful
that Delta expanded the option to eight U.S. airports. International travelers can opt in for
automated check-in, bag check, security and boarding.
Tests by Delta and Customs and Border Protection at the first three airports showed:
adoption rate
of the opt-in tech
minutes saved
per flight at the gate
98% 9
SAFETY
NEC biometrics ensure
verified checkpoint
access to secure areas,
reduce exposure risk,
and recognize enrolled
passengers wearing
face masks.
EFFICIENCY
Self-service for
routine tasks speeds
passengers along their
journey and allows
greater focus on
service, security, and
customer experience.
INTEROPERABILITY
Agnostic NEC identification
technologies integrate
easily with existing
systems and iOS and
Android applications.
SCALABILITY
Digital IDs can be
used elsewhere as the
ecosystem expands
for airport restaurant
and retail purchases,
ground transportation,
and hotels.

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The Future of Digital ID
Visualize Smart Path SDK for Your Airport
SITA Smart Path powered by NEC biometrics is just one convenience using Digital ID. The NEC I:Delight
identity management platform enables admission and membership recognition at theme parks and other
venues. Touchless self-service sales kiosks accept face biometric–authorized payments.
These capabilities are available to transform more airport customer experiences with fast and accurate
verification. Biometrics can be used to welcome members to lounge areas, direct travelers to amenities
or gates, and approve restaurant and retail purchases.
Digital ID is on the map for tomorrow’s airport, and the journey begins with SITA Smart Path.
https://www.necam.com/AdvancedRecognitionSystems/Aviation/
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