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NEC DIGITAL PLATFORM FOR
STATE & LOCAL GOVERNMENT
DETECT BAD ACTORS, DELIVER GREAT SERVICES
Government agencies that interact with and provide services to the public,
such as health and human services departments (HHS), departments of motor
vehicles (DMV), and departments of labor, face many challenges—a number of
which stem from the inability to consistently authenticate and securely establish
a unique identity for each applicant.
Failing to quickly and accurately identify and verify applicants creates a cascade
of issues. It opens the door to identity fraud and the abuse of public funds. An
inefficient process also frustrates customers and wastes staff time and department
resources. Inconsistent systems and technologies across departments add
complexity and impair communication.
CONTENTS
The Problem
What is the Solution?
What Does NDP Do?
How Does NDP Work?
Benefits of NDP
Conclusion
THE PROBLEM

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At NEC, through our deep history of providing superior biometric identification
and matching technology, we specialize in the identification and authentication of
people. We have been at the forefront of this technology since its inception decades
ago and intimately understand how it can be applied to improve outcomes for
government agencies and the communities they serve.
INCREASED NEED FOR ASSISTANCE
Citizens’ increased need for government assistance is causing a strain
on agencies’ ability to quickly respond to applicants’ requirements
and expectations.
INCREASED NUMBER OF FRAUDULENT APPLICANTS
Fraudulent actors frequently change their tactics to exploit
system vulnerabilities.
INCREASED NEED FOR ACCOUNTABILITY
With citizens’ increased reliance on state government assistance programs
due to the economy or the pandemic, the need for accountability and
oversight has increased.
INCREASED STRAIN ON THE SYSTEM
The inability to thoroughly vet the larger volume of applicants reinforces the
need for a comprehensive identity authentication and management solution.
With the many changes in society that affect government agencies, the ability to
reliably authenticate and manage the identities of applicants has become para-
mount. Fraud continues to occur even while customer expectations of security
and efficiency have simultaneously increased. As migration to online applicant
enrollment continues, the need for a solution to comprehensively address system
integrity increases. Factors driving a desire for increased system integrity include:

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NEChas leveraged over 50 years of biometric identification research,
development, and expertise to create digital ID services on the NEC Digital Platform
(NDP). NDP is designed to be the “single source of truth” for government agencies to
authenticate and manage the identity of individuals applying for government services
and benefits. With NDP, agencies can quickly and confidently verify the identity of
applicants, solving many of the problems they face.
NDP combines many of NEC’s most well-known and established technologies,
including NEC’s face, finger, palm, iris, and other biometric matching algorithms,
and can be incorporated into each agency’s unique identity authentication needs.
NEC’s biometric matching algorithms are among the fastest and most accurate in
the industry, as reported via the National Institute for Standards and Technology
(NIST) tests1
.
NEC’s biometric matching algorithms are proven to perform well even with large
databases and poor, low-resolution images1
. Agencies that incorporate NEC’s
biometric technology into their identity verification processes can be confident that
applicant identities are authenticated quickly and accurately across a large population
database, including at times of high application volume.
For online and mobile enrollment, NEC provides a software development kit (SDK),
which can be used to enhance agency-specific remote applicant enrollment forms.
Unique document authentication (driver licenses, passport, etc.), liveness detection
(to ensure applicant-provided selfie photos are real), and demographic capturing
technology (capture name, DOB, address, etc.) are included in the SDK and can
be integrated into an agency’s existing online and mobile software application
and process.
If an agency does not have a mobile enrollment software application, NEC can
provide one. Leveraging mobile enrollment, the enrollment process can be pushed
out of the office and into the hands of the applicant. By doing so, applicants no longer
need to come into an office and meet with an agency representative, reducing per-
son-to-person contact and making the overall process more convenient and efficient.
WHAT IS THE SOLUTION?
Provides a platform for comprehensive identity authentication
Features the accurate biometric matching algorithms
Integrates NEC document authentication, liveness detection, and
demographic capturing technology with agencies’ existing mobile
enrollment applications
Includes a new mobile enrollment software application, if applicable
NDP
highlights:
1
NIST Reports – August 2021 https://pages.nist.gov/frvt/html/frvt1N.html
September 2019 https://nvlpubs.nist.gov/nistpubs/ir/2019/NIST.IR.8271.pdf