Intergen Convergence 2017 - The power of the platform

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Intergen

Technologie

Historically, the competitive advantages of a
company's supply chain were underrated.
Companies competed on products and
services, not processes. But those days are
over. The intensity of global competition is
forcing companies to compete on the strength
of their supply chains.
Technology is the tie that binds, allowing
companies fully to synchronise their supply
chains and grow in a flattening global economy.
Financial Times 2010, Competing supply chains are the future, David Barnes (CIO UPS) 2006

CRM ERPDynamics 365
Dynamics 365 enables this new world

Connected Data
Dynamics 365 LinkedIn our Solutions
Microsoft FlowPowerApps Common Data ServicePower BI

Intranet is dead image
Engineered For Us

Screen shot from Fozzy – Next Action in CRM

“THE WHOLE IS GREATER
THAN THE SUM OF PARTS”
- ARISTOTLE

Intergen Convergence 2017 - The power of the platform

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Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully. One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time? In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.

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The Coronavirus pandemic had a profound impact on the way we work. Almost overnight, organisations have had to learn how to work remotely – and collaborate effectively – often by the most expedient means possible. The good news is that the flexible, remote working practices and tools that always seemed like a good idea in principle, have now been tested under extreme conditions and, in many cases, have been proven to be highly effective. To maintain the momentum and continue to realise the benefits, it's essential that we balance that flexibility and immediacy with governance and management. This is particularly true with 'easy to use' tools designed with user empowerment at their heart, such as Microsoft Teams, Zoom and others. In this webinar, we explore common pain points and problems arising from the explosive growth of these tools and potential solutions to those problems. We will hear from Anthony Martino, IT Operations Manager at flybuys (Australia), on how they plan to balance user empowerment with effective governance and management. We will look at practical approaches available to all customers, to continue realising the benefits of flexible working in a secure, streamlined and controlled manner. For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork

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During this webinar, Qassem Naim, Head of Data and Tech at FCB NZ (one of the largest global advertising agencies) joined us to discuss how excellent customer experience starts by getting personal. To do this right, it is important to understand how each customer interacts with your business. We then looked at how the Dynamics 365 Customer Insights platform can help you unify customer data from any touchpoint and personalise the buying experience for each customer through AI-driven insights and recommendations. For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork

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Business Change Management is more than just sending out a few emails, doing a bit of training and writing a new policy. It is about understanding the things that make the business unique, working with people to find out how the change will actually affect them and how they feel about it. You can then provide them with the right information and tools to comfortably and confidently transition to the new system. Equally, it’s not a one off, hit and run activity. Supporting people as they transition to new ways of working should be ongoing throughout the life of a project and beyond. This approach leads to the development of a change strategy, creation and delivery of communications and training resources, and the facilitation of all staff training. Working with people to understand their needs and then coming up with practical and creative ways to address them allows you to come up with targeted approaches to getting people on board. It’s hard not to be inspired by someone who is actually excited and committed to change. Alternatively, change is never successful when a solution is thrown in and people feel that leaders are ‘doing it to them, not with or for them’. Enters InterConnect, a proven approach that focuses on what your business wants to achieve and then works with your people leaders to give them the skills and confidence to support their teams through the transition. The approach is based on having conversations, providing an open forum for teams to discuss the changes and giving your leaders the knowledge and skills to maintain the drive for change.

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With more than 50,000 new malware created every day organisations can no longer afford to risk the financial and reputational impacts of a security or data breach, which can be too much for a business to recover from. Because of this, IT managers face increasing scrutiny and pressure from CEOs, managing directors and boards to prove that they are keeping the organisation secure. The changing threat landscape means organisations need to be vigilant and smarter about security. While businesses still face threats from infected devices and malware, attackers have also moved beyond that. For example, there is an increasing number of targeted email attacks with cyber criminals spending time to monitor communications so they can imitate emails that are so sophisticated that even relatively savvy users will open them. This webinar will explore the building blocks required to ensure you have the roadmap required to best protection against cyber attacks. We will provide you with a high level view of the following topics: · Audit and discovery – What are your weaknesses and are you compliant? · Education – Do your employees know when not to open that attachment? · Policy – Do you have the right policies for your industry? · Technology – Where to start and what has changed?

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Intergen Convergence 2017 - The power of the platform

1. The Power of the Platform

2. Historically, the competitive advantages of a company's supply chain were underrated. Companies competed on products and services, not processes. But those days are over. The intensity of global competition is forcing companies to compete on the strength of their supply chains. Technology is the tie that binds, allowing companies fully to synchronise their supply chains and grow in a flattening global economy. Financial Times 2010, Competing supply chains are the future, David Barnes (CIO UPS) 2006

3. THE POWER OF THE PLATFORM

4. DREAM BIG START SMALL DELIVER FAST

9. Compelling?

10.

11.

12.

13.

14. Modular

15. CRM ERPDynamics 365 Dynamics 365 enables this new world

16. Connected

17. Connected Data Dynamics 365

18. Connected Data Dynamics 365