Agile transformation is a daunting but necessary journey for our nation’s child welfare system. With business demands and user needs shifting at the speed of light, expectations are higher than ever. Most state agencies have recognized that traditional approaches to program/project management and development cannot keep up, and an operational paradigm shift is needed.

1. Agile transformation is a daunting but necessary journey for our nation’s child welfare
system. With business demands and user needs shifting at the speed of light,
expectations are higher than ever. Most state agencies have recognized that traditional
approaches to program/project management and development cannot keep up, and an
operational paradigm shift is needed.
The replacement of the Statewide and Tribal Automated Child Welfare System (S/TACWIS)
rule with the Comprehensive Child Welfare Information System (CCWIS) rule will assist
Title IV-E agencies in developing information management systems that leverage
technology. It is clear that agile methodologies will be instrumental in building a solid
foundation for the modernization of the child welfare system to adequately service
children and families in need. Transitioning legacy systems to newer systems that
automate the collection of high-quality case management data, will enable the analysis,
distribution and usage of this data by workers, supervisors, administrators, researchers
and policy makers—making case management and resulting services more readily
available to the children and families seeking aid.
With an agile-developed statewide system that can share data among and across systems,
the doors open to the possibility of simplicity. Without the constant changing of multiple
health and human services systems, an agile-built solution will become a one-stop shop for
citizens to access and feel the system is working for them, rather than against them. And,
services to those in need will rapidly expand and increase due to more focus on the people in
need, as opposed to the systems that serve them. With the new regulations in place, more
flexibility is allowed to build a modular system, a system that would start to see results in
a few months, not the next few years. The goal here is to serve children and families—and
this is a reality with agile approaches and methodologies.
EXECUTIVE BRIEF | AUGUST 2017
The Child Welfare System
of the 21st Century
Modernization in the Application Economy
The Future of a Child
Welfare System
Working for the Citizen

2. ca.com2 | EXECUTIVE BRIEF | AUGUST 2017
Agile practices allow for iterative development and feedback loops with all stakeholders.
These iterations and loops result in a final product that meets the expectation of all
stakeholders. Agile development prevents waste from occurring in the system and helps
IT dev teams eliminate extraneous software modules and development that are not
required, nor a priority for the end solution.
Too often, managers lack central visibility on projects and their portfolio of projects due to
the usage of disparate systems and/or inefficient tracking and reporting processes. The
result? Portfolio decisions may not align with business strategy, deadlines slip and new
products don’t squarely address key requirements. With the adoption of an agile mentality
and the ability to visually see business and roadmap priorities, agencies can map their
implementation and vision of a Comprehensive Child Welfare Information System (CCWIS).
Scaling Up Agile Teams to Enable Business Agility
Scaling agile means coordinating agile across multiple teams—synchronizing multiple
delivery teams and connecting the teams’ (development) work up to the company
strategy and portfolio. Agile at scale is different from traditional, team-level agile (e.g.,
Scrum) in that it requires coordinating and synchronizing delivery teams, as well as
connecting team-level work to prioritized business initiatives. Agile at scale is a necessary
step on the road to business agility.
CA as Your Scaled Agile Partner
Agility Services from CA is the safest, most structured and fastest way to adopt agile
practices across your organization. We help you realize the benefits of an agile
transformation by working closely with your staff in its work environment and partnering
with your agile champions and leadership team to drive success.
Agility at scale requires getting a number of elements in place and working in harmony:
• Processes. The right roles, ceremonies and communication aligned with proven agile
best practices.
• People. The right skills and behaviors to reinforce the processes.
• Platform. An enterprise-caliber platform built for scale and collaboration.
• Feedback. The right analytics and benchmarking mechanisms to ensure adoptions stay
on track.
CA has a long history of taking a holistic approach and providing all the ingredients—
training, coaching, consulting, platform and analytics. We orchestrate and tailor
components of the transformation to the specific needs of our customer. This unique
approach drives out risk and will ultimately deliver the best results.
CA Agile Transformation Consulting and CA Agile Coaching offer the largest and most
experienced team of agile professionals. Our consultants and coaches have launched more
than 1,000 teams and facilitate release-planning sessions with customers on a weekly
basis. You can be confident that with our agile coaches, transformation consultants, CA
Agile Academy, CA Agile Central (our unique, enterprise scale agile project management
platform) and our technical services team—all backed by self-comprehensive online
resources—you have access to the most complete solution for your agile transformation:
people, process/practices and technology.
The Art of the Possible:
The Vision for Agile
Transformation
Solution Overview

3. Connect with CA Technologies at ca.com
3 | EXECUTIVE BRIEF | AUGUST 2017
CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies
and enables them to seize the opportunities of the application economy. Software is
at the heart of every business, in every industry. From planning to development to
management and security, CA is working with companies worldwide to change the way
we live, transact and communicate—across mobile, private and public cloud, distributed
and mainframe environments. Learn more at ca.com.
Copyright © 2017 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to
their respective companies. This document is for your informational purposes only. CS200-291909_0717
Conclusion
CA Technologies is helping organizations across the global move towards business agility.
By adopting and investing in enterprise infrastructure to support a connected portfolio-to-
execution approach, continuous delivery and stronger operational agility, organizations are
taking control of development initiatives and delivering more customer value.
CA offers the premier agile management platform, capable of enabling organizations to
achieve the cultural, procedural and technological changes needed to deliver quality
software that addresses changing user needs. Together, they allow test and development
teams to work in parallel and achieve rigorous testing within a sprint, even as their
requirements constantly change. Business analysts, portfolio managers and team leaders
can communicate evolving user needs using unambiguous flowcharts. Today many
organizations rely on CA Agile Central to provide a single source of record to help visualize
business planning, tracking and agile reporting at scale across multiple teams. CA Agile
Central ensures everyone in an agile release train is delivering against a common value
stream in a common tool environment for shared insight on progress and end goals.
In addition, CA also offers transformation services, consulting and the expertise needed to
ensure the most successful agile transformation possible.