Irith Williams

Melbourne Area, Australia, Victoria Australia

MInfTech. User Experience Consultant. Exploring problems and finding solutions through evidence-informed design.

Design

I work with teams to understand problems and opportunities. Together we distill insights into simple solutions, envisage designs and build services that work. I employ a user centred design practice that includes: Exploration – understanding the service and the people who use it. Analysis and insights – identifying and prioritising the parts of the problem. Making – finding pragmatic ways for everything to work together. Testing – ensuring everything works well and provides a good user experience. I use lean service design tools, empathy and critical thinking to turn meaningful insights into valuable design features. From 2012-2015 I worked with healthmapstudy.net.au on technology