Noa Peri-Jensch

1. Manage Change
or
Be Managed By It
by Noa Peri-Jensch
Newport Beach, CA
January 29, 2013
Tuesday, January 29, 13

2. Objectives
• Looking at CHANGE from different
angles
• Learning how people experience
CHANGE
• Our role being TRANSITIONS leaders
Tuesday, January 29, 13

3. Let’s get to know each other
Please introduce yourself at the table:
•Name...
•Current or previous change you are
experiencing...
Tuesday, January 29, 13

4. Tuesday, January 29, 13

5. 3 Kinds of Change
Shock
Evolutionary
Strategic
Tuesday, January 29, 13

6. Shock Change
• Unexpected
• Often unwelcome
• Catches you off-guard
• Sets you back or spurs
you on (or both!)
Tuesday, January 29, 13

7. Evolutionary Change
• Gradual
• Incremental
• You can prepare and plan for change
Tuesday, January 29, 13

8. Strategic Change
• This type of change is where you have a strategy or plan.
• You may not be in control of the change but you can have more
control over yourself! (e.g., job change, company change, country
change!)
Tuesday, January 29, 13

9. The Boiling Frog Syndrome
Tuesday, January 29, 13

10. The Boiling Frog Syndrome
• Put frog in boiling water…
Tuesday, January 29, 13

11. The Boiling Frog Syndrome
• Put frog in boiling water…
! … frog jumps out!
Tuesday, January 29, 13

12. The Boiling Frog Syndrome
• Put frog in boiling water…
! … frog jumps out!
Tuesday, January 29, 13

13. The Boiling Frog Syndrome
• Put frog in boiling water…
! … frog jumps out!
• Put frog in cold water; gradually
heat…frog is happy and… guess what?
Tuesday, January 29, 13

14. The Boiling Frog Syndrome
• Put frog in boiling water…
! … frog jumps out!
• Put frog in cold water; gradually
heat…frog is happy and… guess what?
Tuesday, January 29, 13

15. The Boiling Frog Syndrome
• Put frog in boiling water…
! … frog jumps out!
• Put frog in cold water; gradually
heat…frog is happy and… guess what?
-- frog boils to death!
Tuesday, January 29, 13

16. The Boiling Frog Syndrome
• Why does this happen?
Tuesday, January 29, 13

17. The Boiling Frog Syndrome
• Why does this happen?
The “Contented” Frog!
Tuesday, January 29, 13

18. The Boiling Frog Syndrome
• Why does this happen?
The “Contented” Frog!
How can you relate this to
your organization?
Tuesday, January 29, 13

19. Table Discussion
Discuss the changes that affect your JCC
Demographic Political
Global
Technological
Economical
Social Anything else?
Tuesday, January 29, 13

20. Tuesday, January 29, 13

21. The Change Model
Transitions
Endings Beginnings
Tuesday, January 29, 13

22. The Change Model
Transitions
MOVEMENT!
Endings Beginnings
Loss Progress
Tuesday, January 29, 13

23. The Change Model
Transitions
it takes time!!!
Endings Beginnings
Loss Progress
People Organization
Tuesday, January 29, 13

24. Reactions To Change
Text
Tuesday, January 29, 13

25. How people react to change
1. Denial
2. Loss
3. Confusion
4. Anger
Tuesday, January 29, 13

26. Strategies for Dealing with Change
Denial
(Disengagement)
“Confront/Identify” Strategy
Tuesday, January 29, 13

27. Strategies for Dealing with Change
Loss
(Disidentification):
“Explore/Transfer” Strategy
Tuesday, January 29, 13

28. Strategies for Dealing with Change
Confusion
(Disorientation)
“Explain/Plan” Strategy
Tuesday, January 29, 13

29. Strategies for Dealing with Change
Anger
(Disenchantment):
“Vent/Acknowledgement” Strategy
Tuesday, January 29, 13

30. FACTS FEELINGS
Remember: feelings are facts!
Tuesday, January 29, 13

31. Human Needs
Most human beings have the need:
• To be right
• To be loved
• To succeed
• To be in control
• To be comfortable
As long as these are “desires” it is healthy. When they
become DEMANDS, they can become unhealthy and
generate fears.
Tuesday, January 29, 13

32. The single biggest problem with
COMMUNICATION is the illusion that it
has taken place By George Bernard Shaw
Tuesday, January 29, 13

33. Reframe Communications
1. State of Affairs: Describe as concisely as
possible the key fact of your current environment.
“The situation is…”
What I know:
What I don’t know:
Tuesday, January 29, 13

34. Reframe Communications
1. State of Affairs: Describe as concisely as possible the key fact of your
current environment.
2. Self-Disclosure: Share your own feelings and
thoughts on the current situation.
“I personally feel…”
What I like:
What I don’t like:
Tuesday, January 29, 13

35. Reframe Communications
1. State of Affairs: Describe as concisely as possible the key fact of your
current environment.
2. Self-Disclosure: Share your own feelings and thoughts on the current
situation.
3. Outcome: Define your ends and means for the
future.
“What we want is…”
“How we’re going to do it is…”
“Why we’re doing it is…”
“Whom it will affect, and how is…”
Tuesday, January 29, 13

36. Reframe Communications
1. State of Affairs:
“The situation is…”
What I know:
What I don’t know:
2. Self-Disclosure:
“I personally feel…”
What I like:
What I don’t like:
3. Outcome: “What we want is…”
“How we’re going to do it is…”
“Why we’re doing it is…”
“Whom it will affect, and how is…”
Tuesday, January 29, 13

37. “I can’t promise you that I won’t tell you one
thing today and another thing tomorrow...
but I promise I will always tell you the truth”
- Karl Kilburg
Tuesday, January 29, 13

38. How people react to change
• 20% Highly motivated
• 30% Somewhat optimistic looking for what’s in it for me
• 30% Undecided, learning towards pessimism
• 20% Cannot be convinced
• FOCUS ON MID 60% !!
Tuesday, January 29, 13

39. - Charles Darwin
Tuesday, January 29, 13

40. It is not the strongest of the
species that survives nor the
most intelligent, it is the one that
is most adaptable to change. - Charles Darwin
Tuesday, January 29, 13

41. - Gandhi
Tuesday, January 29, 13

42. Be the change you want
to see in the world. - Gandhi
Tuesday, January 29, 13

43. Text
Tuesday, January 29, 13

44. My Big Fat
Greek Wedding
4.18-6.53
http://www.youtube.com/watch?v=ebaFd53yO40
Tuesday, January 29, 13

45. Tuesday, January 29, 13

46. Thank You & Have a Wonderful
Tuesday, January 29, 13

47. Thank You & Have a Wonderful
CHANGE
Tuesday, January 29, 13

48. Thank You & Have a Wonderful
CHANGE
Tuesday, January 29, 13

49. Thank You & Have a Wonderful
CHANGE
Noa Peri-Jensch
(702) 334-4075
noa@theglobalmomentum.com
www.theglobalmomentum.com
Tuesday, January 29, 13

50. Thank You & Have a Wonderful
CHANGE
Please keep in touch. I am happy to hear about your learnings and successes
Noa Peri-Jensch
(702) 334-4075
noa@theglobalmomentum.com
www.theglobalmomentum.com
Tuesday, January 29, 13