Learning and development professionals spend a significant amount of our time trying to put together the pieces of a giant organizational puzzle so they can do our jobs. We often function as middlemen between those who know and those who need to learn. Many times, not only do we waste time and effort, but we also lose a lot of the subtle nuances and context that make for great learning experiences along the way. L&D must reposition itself away from its current role as an information conveyor and leverage its unique skills to help people find and use information to improve their performance.
In this session participants explored the value of user-generated content as a way to overcome many modern L&D challenges. During discussion, they reviewed the collaboration principles and tools used to break through common barriers to curating and sharing user-generated content. They examined the challenges of technical limitations, regulatory concerns, and employee motivation. You will leave this session with actionable ideas on how to transform valuable tacit information into meaningful, crowd-sourced, well-curated user-generated content.