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Salesforce Ideas Implementation Best Practices

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Jamie Grenney
Jamie Grenney
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Salesforce Ideas Implementation Best Practices
Get Prepared to For Your Rollout ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implement Salesforce Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customize the Customer Portal Customize the portals colors and tabs (5 min) Add a custom header or logo (5 min) Create a custom homepage (1 hour) Create a custom login page (1 hour) Implement single sign-on authentication (Optional)
Manage Your Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Take Action on Ideas from the Community ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources to Help You Succeed
Dell’s Best Practice Session
Salesforce Ideas Blog ,[object Object],Some Sample Posts Salesforce Ideas Recorded Demos Salesforce Ideas Breeze Presentation Reporting on Ideas Managing Feature Requests Does Ideas Replace Surveys? How Do You Promote Your Site? How Do you Avoid the Crickets? How Do You Manage Resistance ? How Do I Manage Duplicate Ideas? How Do I Find Someone to Manage My Community? Should We Be Worried About Competitors? McKinsey Article on Innovation Management
[object Object],[object Object],[object Object],[object Object],Help Us Shape the Product Roadmap http://ideas.salesforce.com/popular/salesforce_ideas

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