Introduction and panel slides
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Joint building digital capability and digital experience insights community of practice event, 21 May 2020.
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Introduction and panel slides
- 1. Navigation in Zoom A quick guide to Zoom webinars as an attendee1 Hover your mouse at the bottom of your screen to access the following toolbar: The up arrow will give you access to audio settings if you are having trouble with sound The Chat is for comments or to let us know you are having technical difficulties Raise your hand if you want to ask a question verbally (ensure your microphone is set up) Put any questions in the Q&A and these will be answered throughout the webinar or at the end of the presentation
- 2. A little tip… A quick guide to Zoom webinars as an attendee2 If you are using a mic, please use headphones •Built in speakers and microphones on laptops create echoes and feedback, spoiling the session for others •You can adjust your audio by clicking on the up arrow next to the Mute icon
- 3. A little tip… A quick guide to Zoom webinars as an attendee3 In the Chat •remember to change the drop down beside To, according to who you want to see your post: •If you are sending a message to the panellists/speakers, select ‘All panellists’ •If you want everyone to see your comment, select ‘All panellists and attendees’
- 4. Recording A quick guide to Zoom webinars as an attendee4 The webinar will be recorded and made available afterwards
- 5. Building digital capability and digital experience insights and community meet up #digitalcapability #digitalstudent 21 May 2020
- 6. Welcome from University of Northampton Rob Howe Head of learning technology.
- 7. Welcome from the digital capability team (BDC) Lisa Gray, senior consultant Shri Footring, senior product owner Clare Killen, content and insights manager Sarah Knight, head of data and digital capability Ryan Jenner technical support analyst
- 8. … and the digital experience insights team (DEI) Ruth Drysdale senior consultant Mark Langer-Crame senior data intelligence team lead Sarah Knight head of data and digital capability Clare Killen content and insight manager Darren Colquhoun technical support analyst Shri Footring senior product owner
- 9. Welcome to our first joint meeting • Aims for today: • Share practice, ideas and issues around enhancing student, staff and organisational digital capability • Discuss approaches to gathering students and staff expectations and experiences of technology • Hear about approaches taken in the current situation to support both student and staff digital capability, and their wider digital experience • To reflect on what is working well and lessons learned Twitter tag - #digitalcapability #digitalstudent
- 10. Welcome to our first joint meeting •Schedule for today • 10:05 - 10:45: Keynote Professor Ale Armellini and Rob Howe, University of Northampton • 10:45 – 11:15 Virtual tea and coffee break • 11:15 - 12:00: Member stories from the community: focus on supporting staff • 12:00 – 13:00 Virtual lunch break • 13:00 - 14:15: Member stories from the community: focus on supporting students followed by closing summary •Feedback please – online evaluation form will be circulated •Presentations will be available from the Jisc website linked to the events page https://bit.ly/copjiscmay20 and recordings shared via email
- 11. What one thing… What one thing are you hoping to take away from today’s meeting? Share in the chat window… 11
- 12. Building digital capability – news and updates
- 13. Building digital capability service Find out more and sign up at: https://digitalcapability.jisc.ac.uk/
- 14. Institutional data dashboards • Number of completions (total and by department**/ subject area* • Digital capability scoring bands (by organisation, department**, subject area*) • % grid/activity question set responses • Sector comparisons for digital capability scoring bands *based on a fixed list *staff only
- 15. Coming soon… •Analysis of current data set • We now have 15,965 users from 60 subscribed organisations using the discovery tool (data accurate at 12 May). • Collectively they have completed 13,603 question sets roughly equally distributed between staff and students (staff: 6,875, students: 6,728). • Blog post of findings will be published early July •A new discovery tool question set and supporting resources launched in September • For teaching staff in FE and HE to self assess their capability and confidence to plan, design, deliver and assess learning online •Updated mapping of LinkedIn Learning resources to our framework / discovery tool question sets
- 16. Keep in touch: digitalcapability.jiscinvolve.org Find our more from https://digitalcapability.jisc.ac.uk Follow our blog: jiscmail.ac.uk/jisc-digcap-ug jiscmail.ac.uk/JISC-DIGITALWELLBEING Join our mailing lists: digitalcapability.jisc.ac.uk/what-is-digital- capability/digital-wellbeing/ Download our digital wellbeing briefing papers:
- 17. Digital experience insights – news and updates
- 18. Digital experience insights surveys • Over 38,000 student responses to our 2019-20 surveys and extension of the closure date to 29 May • Over 7,300 professional services and teaching staff responses with a month until surveys close • Analysis of the researcher survey pilot has been completed and report will be published in June • Toolkit for supporting the digital experience of new students https://digitalinsights.jisc.ac.uk/reports-and- briefings/our-briefings-and-toolkits/ • Join the Jiscmail community of practice list: bit.ly/jiscmail_cop
- 19. Dedicated support for Coronovirus •You can find the most up-to-date information and advice on managing the impact of the pandemic for colleges and universities •Planning for Coronovirus community group https://www.jisc.ac.uk/get-involved/planning-for-coronavirus-community- group •Shared sector resources - the community have already identified a vast array of links to resources and information that may be helpful at this time. You can access the full list via this dedicated COVID-19 Diigo space from https://groups.diigo.com/group/COVID19 https://www.jisc.ac.uk/coronavirus
- 20. Keynote: Organisational approaches to support staff and students by providing an engaging, effective and robust online experience Professor Ale Armellini and Rob Howe, University of Northampton
- 21. Tea and coffee break – back at 11:15 #digitalcapability #digitalstudent
- 22. • Ciara Duffy, centre for excellence manager digital learning, South West College, NI ‘Development and roll out of a Digital Educators Qualification to staff based on the Jisc framework’ • Rod Cullen, senior lecturer in learning and teaching technologies, Manchester Metropolitan University. ‘Using staff and students TEL narratives to inform change’ • Gordon Duffy-McGhie, director - teaching, learning and student development, Middlesbrough College ‘Preparing for the ‘new normal’ Member stories from the community: focus on staff How are organisations supporting staff with digital capabilities and to make the most of the digital environment in the current climate?
- 23. Establishing a common vocabulary
- 24. Lunch break – back at 13:00 #digitalcapability #digitalstudent
- 25. • Ruth Cameron, digital capabilities project officer (library), University of Newcastle (Australia). ‘Introduction and implementation of a digital capabilities framework’ • Joel Miller, education intern; Irina Niculescu, educational developer and digital capabilities manager; Cara Beard, education intern; Sam Hopkins, teaching fellow in learning development; and Jessica Le, education intern, University of Surrey. ‘Introducing students to Digital Capabilities Online’ • Louise Gotch, project manager, Canterbury Christ Church University. ‘How we prepare our students for the world of work’ Member stories from the community: focus on students How are organisations supporting the digital experience of students and helping them to develop digital capabilities that enable them to make the most of the digital environment on offer?
- 26. Closing plenary We would welcome your feedback… • Online vs face to face meetings? •Joint community of practice events vs separate communities? •What one thing could Jisc do to support you/your organisation in providing an effective student digital experience? •Go to www.menti.com Code: 63 09 86
- 27. Thank you for your contributions! Presentations available form https://bit.ly/copjiscmay20 #digitalcapability #digitalstudent
- 28. Get in touch… 28 Except where otherwise noted, this work is licensed under CC-BY Sarah Knight Head of data and digital capability sarah.knight@jisc.ac.uk
Editor's Notes
- Andrew Stalker Owen Freel Jason Miles Campbell
- Jisc’s Building digital capability service provides: Our Discovery tool, an empowering first step for staff and students to reflect on their digital capabilities. It will help them identify current strengths and areas for development. On completion, your staff and students will receive a personalised report with suggested next steps and links to free resources that can help them develop further. And new this year, you can add your own training resources. For leaders, our organisational models set out what a digitally capable organisation might look like, and provide a step by step approach to help you wherever you are on your journey. Data dashboards provide a picture of how your staff and students feel about their digital skills and where further training may be beneficial. Our service website helps you to find practical advice and guidance, whether you are interested in your own (or your students) development, are supporting others or are leading change. Our community of practice is the place for staff and leaders to share experiences and spark ideas. Subscribing to the service will provide you with 2 priority places per organisation at each of our twice yearly events. If you’re looking for more, our range of discounted training courses take you further and provide the support that you and your staff might need We also offer expert consultancy to help you achieve your goals
- Although has primarily been designed as a developmental tool, it does also provide anonymised data to institutions to support organisational planning for example where training could be most effectively targeted. These dashboards including data on completion rates, and capability ratings that can be broken down by dept & subject (for staff) and subject (students) Care needs to be taken around how this data is used – we have guidance to help institutions make sense of their data Scoring bands needs to be used with caution – as lower scores don’t necessarily mean ‘deficit’ Mainly useful for informing conversations: With HR and staff development about overall training and development needs With teaching staff about their confidence with digital teaching, learning and assessment and their development needs With IT and e-learning teams about support for specific systems and practices With budget holders about investing in staff development and services
- So what are digital and how we can ensure students are developing these essential skills. Our work in this area began in 2008 (with the Llida study reviewing learning literacies), and the Dig lit programme (2011-2013). This research led to the development of the Jisc six elements of digital capability framework. It has been influential across the sector in informing how we describe and understand what digital capabilities are and is now underpins all our developments in the Building digital capability service. It starts from the perspective that digital capabilities are those that enable an individual to live, learn and work in a digital society. It provides one way of thinking about staff and student digital capabilities. It provides a single, generic description that everyone can relate to. It has been influential across the UK and further afield as a common language to further explore what this means for staff and studnets. It encompasses high level capabilities – around digital identity and wellbeing which focuses on developing your personal and professional identities; 4 core digital practices in the centre around communication and collaboration; teaching and learning; digital creation and problem solving; and information and data & media literacies. And the functional ICT skills which fall out of those higher level discussions above. We’ve been working with others including Microsoft, Google, Linkedin Learning and others to map their resources to the framework, as a way of aligning development opportunities with this model.