United Airlines cancelled the author's flight from Chicago to London just a day and a half before departure, citing a mechanical issue found during pre-flight checks. The author imagines a graphic fantasy of what may have led United to cancel the flight. They spent over 30 minutes on hold trying to resolve the issue with no success. United eventually provided an explanation that was even more imaginative than the author's fantasy, claiming mechanical issues were found during pre-flight checks so close to the departure time. The author advises avoiding United Airlines based on their experience.

1. Villains United
Not a dating agency for criminals or
even a jail football team – rather
what I graphically imagined United
Airlines thinking was behind them
cancelling my flight.
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2. A Graphic Fantasy
A graphic fantasy about what I imagine led to
United Airlines cancelling my flight from Chicago
to London a day and a half before I was due to
fly using the excuse that a pre-flight check
identified a mechanical issue that caused it to
be taken out of service.
Disclaimer
This graphic fantasy is purely fictional. I do not
know or understand the thinking behind United
Airlines actions (and doubt if anyone could).
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3. A Flight (not) 3

4. The cancellation E-mail – note the time (13:23) is London time –
Chicago time is 08:23 – 37 hours 37 minutes before the scheduled
departure - 22:00 hrs (10pm) 18th March.
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9. 30 + minutes on hold March 18th
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11. Has anyone ever seen a supervisor?
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13. No response between the two emails. So many complaints
to deal with (even if United wanted to)?
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14. Letter March 18th – no reply!
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15. When I managed to get a response
to my complaints. United’s eventual
explanation was even more
imaginative and bizarre than my
graphic story.
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19. The "explanation" - "during pre-flight checks"
- a day and a half beforehand??!!!!
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23. The Prequel
All good fantasies and fairy stories should
have a prequel and this is mine – about the
flight from the UK to the USA.
A flight that was 1/3rd full.
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29. The Moral
All fairy stories need to have a moral –
especially United’s fairy stories.
AVOID FLYING UNITED
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