To learn more please visit: http://www.us.jll.com/FM-Millennials

1. 18-34
GAINING THE EDGE ON TALENT
Because of today's aging facilities management (FM) workforce, a pronounced talent gap is taking shape.
Companies are at risk, starting with the escalating costs of talent recruiting, onboarding and training.
Couple this talent gap with the fact that as buildings become more complex, FM talent development will
be resource-intensive — more so for FM self-providers. Innovation and cutting-edge technology will be key
to developing the talents of millennial employees, and preventing them from moving on to the next job.
0 5 10 15 20 25 30 35
HOW CUTTING-EDGE TECHNOLOGY AND INNOVATION HELP YOU COMPETE
ENTREPRENEURS
Management
attitude63%
Operational
procedures
and structures
61%
Employee attitudes,
skills, and diversity
(or lack thereof)
39%
WILLING TO LEARN
THE INNOVATION GENERATION
Millennials are an innovative and entrepreneurial bunch.
WHAT MILLENNIALS SEEK IN AN EMPLOYER
SUCCEEDING WITH A MILLENNIAL STAFF
MILLENNIAL AGE RANGE
early-stage North American
entrepreneurs were 18-35 years old
In 2013, more than Nearly
1 4in
6 10in
millennials believe
that innovation is
fostered and learned
— not random
or spontaneous
Millennials are...
3 biggest barriers to innovation, according to millennials:
7 10
73%
of millennials want
to work in an
innovative field
millennials around the globe may reject traditional business
organizations in favor of working digitally and independently
70%
of millennials
want to work
with cutting-edge
technology
in
FM
A few ways to inspire
innovation in FM
Recognize Millennials for
developing their skills through:
Create Competitions
Reward new ideas with incentives
LEED certification
Six Sigma certification
to learn more about the talent gap and millennial awareness of facilities management careers.
W W W . U S . J L L . C O M / F M - M I L L E N N I A L S
VISIT
SOURCES
Some data based on an independent March 2014 study of 207 North American
post-secondary students and professionals born between 1980 and 1998.
http://www2.deloitte.com/global/en/pages/about-deloitte/articles/2014-millennial-survey-positive-impact.html
http://deloitte.wsj.com/cio/2014/04/01/millennials-a-catalyst-for-innovation/
http://www.pewsocialtrends.org/2014/03/07/millennials-in-adulthood/
http://www.gemconsortium.org/docs/3106/gem-2013-global-report