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  1. Intercultural Communication
  2. Introduction  Today’s Presenters  Rita Cooper, University of North Texas  Shelby L. Cearley, Texas Tech University  Overview of Presentation
  3. What Is Culture?  Culture is the values, behaviors, practices, assumptions we've learned from our membership in groups that share them.  It is taught, learned and shared.  Intercultural interaction occurs when people from different cultures interact with each other to the extent that both are expected to make accommodations to build relationships.
  4. Iceberg Model of Culture  When we interact with someone from another culture, we only hear their words and see their behavior.  It’s like seeing the tip of an iceberg; so much more is below the surface.  Someone’s cultural values and attitudes affect what s/he says and does.
  5. Iceberg Model of Culture  You must look below the surface if you want to communicate more effectively with people from other cultures.
  6. Eye Contact  US-Americans depend on direct eye contact.  Why??? • It is perceived as active listening, sincerity, and honesty.
  7. Rude Behavior  Without a connection, they may feel "out of contact" with the other person.
  8. Uncomfortable and Aggressive • In some Arab and South Asian cultures, the gaze may seem too direct. • US-Americans see a prolonged stare as a sign of aggression.
  9. Personal Space . . .  We are all territorial.  Group norms exist for all cultures.  We acquire our “specific” space in early childhood.
  10. Get Info Before Going Abroad!  In the Middle East, standing less than 1 foot next to someone is acceptable.  In Europe & North America, 2.5 – 3 feet is acceptable.  In Asia, 4 – 5 feet is acceptable due to bowing.
  11. Intercultural Exchanges on Campus  There’s more than just International Education Week!  Become more visible on campus as an organization  Make international events more visible on campus  Make international students more visible on campus
  12. Become More Visible on Campus  Create an identifier (not a name tag)  Attend campus events  Join staff organizations  Invite people to visit your office and vice-versa
  13. Become More Visible on Campus  Have an int’l office representative on standing committees  Incorporate int’l events and campus events calendars  Have an int’l office representative at campus events
  14. Make Int’l Events More Visible  Create intercultural training for increased access to campus  Have regular events co-sponsored by int’l and departmental offices  Give upcoming event flyers to related classes, academic units, and administrative departments
  15. Make Int’l Events More Visible  Create advertising and display in popular areas  Cultivate academic contacts with those faculty with int’l/cross-cultural interests  Create mailing list of those who attended previous events
  16. Make Int’l Students Visible  Take group of int’l students to campus- sponsored events  Showcase an int’l group/organization each month  Create monthly newsletter of int’l students  Make int’l student groups part of your recruiting efforts  Use int’l student groups to advertise events