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"Customer expectations are outpacing your digital experience (DX) investments.”
We’ve been hearing this for years, and yet we continue to make siloed investments and fall victim to departmental views of digital customer experience. The question in 2016 looms: have you and your organization fallen too far behind? Where are you along the digital transformation journey relative to your competitors? What next steps must you prepare for?
Join CMSWire with Forrester’s Mark Grannan and Jahia’s Jessica Sundstrom for a one-hour webinar that tackles fundamental questions on digital experience’s evolution.
This webinar covers:
- The benefits of embracing a digital experience architecture mentality
- Pitfalls associated pinning DX responsibility on a single role
- How successful organizations are redefining "success" in the context of digital experience
Jahia Solutions Group (Jahia) is a leading provider of a customizable digital experience management platform which enables enterprises to put their customer at the heart of their business. Our technology breaks down silos, facilitates authentic 1:1 customer relationships powered by agile innovation, trust and a customer-centric digital workforce. This focus ensures digital enterprise transformation for success in today’s competitive business landscape.
Founded in 2002 and headquartered in Geneva, Switzerland, Jahia has its North American headquarters in Washington, D.C. and offices in Toronto, Canada, and throughout Europe. Jahia counts hundreds of global brands and governmental organizations, in more than 20 countries, among its esteemed customers.
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