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Accelerating Time to Success for Your Big Data Initiatives

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Accelerating Time to Success for Your Big Data Initiatives

  1. 1. Accelerating Time-to-Success forYour Big Data Initiatives BROCHURE
  2. 2. AcceleratingTime-to-Success forYour Big Data Initiatives2 Big data has gone mainstream. Everywhere you look, people are talking about how to unlock value from the massive, ever- growing volumes of information residing within and beyond traditional data repositories. And it’s not just talk. According to a Forrester Consulting survey, 61 percent of IT decision-makers are leveraging Hadoop in proof- of-concept (POC) or production environments — and another 20 percent are planning to.1 Why are big data projects front and center? Because by improving decision-making, they can profoundly impact nearly every aspect of your business, from operational efficiencies and product development to customer interactions and management processes. Imagine, for example, if you could identify patterns that enable you to predict — and ultimately avoid — manufacturing line and shipment delivery problems. Or if you could increase sales through a recommendation engine for online purchases that factors in everything from purchase history to demographic patterns in real-time, and instantly presents tailored product options and pricing. Or if by applying a big data approach to marketing campaign analysis, you could optimize margins across channels. The use cases are far-reaching. In addition to the examples above, big data practices are commonly applied to data lake/data refinery projects, risk, fraud and compliance applications. They’re also ideal for improving customer churn and experience, better understanding of consumer sentiment and social listening, as well as for machine-generated data analyses. Complexities Inherent in Big Data Implementations Although envisioning how big data projects can benefit your business is relatively easy, making them happen is anything but.The challenges become evident as soon as you start the process and only get more complex over time. Consider what you need to factor into your plans: Sizing and Budget: Building out a big data infrastructure — with the compute, storage, security and network bandwidth to handle large, growing volumes of data — can be costly. How much infrastructure do you need? Should you prepare for a POC or a full-scale implementation? What kind of growth do you anticipate? Do you have enough data center capacity and, if not, do you have the budget to expand? And how will you mitigate the risk of technology obsolescence?
  3. 3. Three key variables will affect your infrastructure sizing requirements: use cases, data sources and data retention. If any of these grow significantly in scope, you may find yourself scrambling to expand your system. But if all of them ramp quickly, the challenges can be overwhelming. 1. Use cases: Once you start realizing success from your initial project, chances are that business leaders across your enterprise will want to leverage data-driven strategies — and your environment — for a multitude of new use cases. 2. Data sources: The sources your company has been analyzing are probably a small subset of what is available. According to Forrester Research, most organizations are analyzing only about 12 percent of their data2 . To handle more use cases, the number and type of data sources that feed into your environment will most assuredly expand. IDC predicts that the global universe of data will about double every two years, reaching 40,000 exabytes or 40 trillion gigabytes by 20203 . Even if the data you analyze multiplies at a fraction of this rate, it can quickly push the limits of your infrastructure. 3. Data retention periods: Requirements around data retention will change if the need for long-term trend analyses grows or if government policies dictate that you retain certain types of information, requiring data to be stored for many more months and years. v Big Data Solution Evolution Business Insight (Analytics) and Integration Services Big Data Application Lifecycle Management Big Data Foundation Services Content Management eCommerce Complementary CenturyLink Solutions Services CenturyLink Database as a Service CenturyLink Disaster Recovery DATA INTEGRATION The Seven Qualities of Production Systems Applied to Big Data QUALITY WHAT IT MEANS 1 Experience Users’ perceptions of the usefulness, usability, and desirability of the application 2 Availability The readiness of the service or application to perform its functions when needed 3 Performance The speed to perform functions to meet business and user expectations 4 Scalability Handle increasing or decreasing volumes of transactions, services, and data 5 Adaptability The ease with which an application or service can be changed or extended 6 Security Supports the security properties of confidentiality, integrity, authentication, authorization, and nonrepudiation 7 Economy Minimize cost to build, operate, change an application or service without compromising its business value Performance: Your users must be able to access and analyze data from distant and disparate sources as though it were local. Having sufficient compute power and an infrastructure sized to your application are critical for rapid analysis. In addition, the closer the data center is to users, the better the performance. Is your infrastructure adequate and your data center close enough? Can your users reliably access what they need when they need it? Complimenting CenturyLink Solutions Services
  4. 4. AcceleratingTime-to-Success forYour Big Data Initiatives4 Timing: In this economy, every day you’re not applying big data practices is a day you’re losing ground to competitors who are. Your IT department may be able to stand up a test environment in a few months, but you’ll likely have to go in the queue for production development. And each time you need to change, you may have to go back in the queue and wait out the procurement cycle. How much time are you willing to let pass? In-house Skills: Your existing IT team may be able to handle a big data POC project. However, the skills required for production- grade big data management and analysis are a different animal altogether. Finding big data professionals to handle a production initiative is far from easy. According to McKinsey Co., demand for those professionals in the U.S. alone will exceed the available supply by 140,000 to 190,000 positions by 2018.4 Keep in mind that different tradeoffs may apply at different points in your implementation cycle. For instance, if you’re focusing on a new use case POC, you may only need to support a few requirements using dummy data. In this case, your current infrastructure and staff are probably sufficient. However, when you move to production using real data, security is going to be important, especially if the data is sensitive. If you are budget- constrained, you may need to allocate more resources to security measures than, say, compute. Likewise, use cases that emerge down the road may require long-term storage while others may be more dependent on real-time analysis where retention is shorter, but performance — and therefore, compute power, infrastructure size, data center location and bandwidth — is critical. With all of these tradeoffs, the need to regularly reassess and accommodate changing big data priorities adds to an already complex picture. Managed Services: The Rx for Big Data Initiatives The reality is that most organizations don’t have the infrastructure, expertise, budget and/or desire to implement, effectively scale and manage an enterprise-grade big data environment. Instead, many choose to partner with a big data managed services provider. Here’s why: • Time-to-market: The right partner can quickly provide the infrastructure that best suits your implementation. As new use cases come on board, they can be rapidly deployed and put into production. • Flexibility: You don’t have to worry about how to handle changing priorities. Your partner should have the flexibility to accommodate all those variables without the tradeoffs that would be required if you were implementing and managing your own big data environment. This includes rapidly scaling up to accelerate results as well as the ability to scale down as projects end, without suffering investment losses from under-utilized infrastructure. • Expertise: The big data experts you would be trying to hire are already working at your managed services provider. Right away, you can benefit from the knowledge and experience they’ve gained from a wide range of big data projects for clients of all shapes and sizes. • Simplicity: By going with a managed services provider for big data, you strip away the complexity. Instead of being distracted by infrastructure deployment and management issues, you are freed up to focus on higher-level priorities and applying data-driven strategies to your business.
  5. 5. The CenturyLink Advantage CenturyLink enables you to optimize management of your data assets so you can make better decisions in real-time. Our offerings are designed to provide everything enterprises need to conceptualize, implement and scale a world-class big data solution. With more than 26 petabytes of information under management for enterprise clients and more than 30 percent of the Fortune 500 running on our platforms, CenturyLink has the technology and expertise required to turn your data into a strategic advantage. Suite of Big Data Solutions Our solutions are headlined by CenturyLink Big Data Foundation Services, which combine CenturyLink’s mature global infrastructure and network connectivity with proven big data software in a fully hosted and managed service. Designed to optimize storage, integration, retrieval and analysis of all your structured, semi-structured and unstructured data, Big Data Foundation Services includes: • Cloudera Manager for complete management of the Hadoop platform. This is where the client components that interact with the cluster are installed and tools for ingesting data into the cluster are loaded. • Enterprise-grade infrastructure as a service, including high- bandwidth network connectivity with built-in redundancy for extra reliability; scalability enabled by CenturyLink’s more than 60 data centers and global Tier 1 MPLS network; as well as robust security across data center, network and application layers. • Flexibility to integrate analytics capabilities and custom application development as part of a custom solution. • CenturyLink’s Cognilytics solution brings highly sought after data implementation and analytical services for big data applications like Hadoop and SAP HANA. Advanced analytics capabilities include Model Controller to design, develop and deploy models, Decision Analyzer to produce analytics, and Navigator for data visualization. To round out the CenturyLink big data solution set, we will phase application lifecycle management services into our core offering.The services will cover all aspects, from specification, development and QA through application deployment and ongoing enhancement. Enterprise-grade Infrastructure When it comes to big data projects, infrastructure can mean the difference between success and failure. When you consider the enormous and ever-growing volumes of data that organizations need to store, access, integrate and analyze, the importance of a scalable, always-on, high-performing and secure global infrastructure is paramount. CenturyLink has been providing high-performing, ultra-secure infrastructure for complex applications for more than 15 years. • Scalability: Our computing infrastructure is at the ready. With CenturyLink, you never have to worry about compute, storage, network or physical capacity. With our state-of-the- art data centers, comprising more than two million square feet of floor space, we can easily handle whatever you need, whenever you need it. Elastic bandwidth enables you to scale connectivity to efficiently handle increased usage, and gives you the flexibility to scale down, conserving costs when projects are completed.
  6. 6. AcceleratingTime-to-Success forYour Big Data Initiatives6 • Availability and Reliability: CenturyLink’s infrastructure is available 24/7, wherever your users are located. Data centers across North America, Europe and Asia deliver 100% uptime and connect to customer endpoints via CenturyLink’s advanced Tier 1 IP network. Built on a Multi-Protocol Label Switching (MPLS) backbone, it ensures fast reroute and core redundancy, and provides superior reliability with less than a 50-millisecond network recovery. With this network — which carries more than 20% of the world’s Internet traffic and has a global reach of 85 countries — all of your users can readily access your big data environment. By running your big data environment in a CenturyLink data center near you, and by backing up data and additional instances of big data applications in remote centers that can be instantly accessed, you ensure business continuity in the event of weather or power disruptions. • Performance: With CenturyLink, proximity of data centers to users is never an issue. Our global footprint is particularly well-suited for multi-location companies whose users can access our local data centers.To effectively handle huge quantities of structured (e.g., relational databases), semi- structured (e.g., XML files) and unstructured (e.g., basic text files) data and enable ultra-fast decision-making, CenturyLink delivers high-bandwidth, low-latency network connectivity. Our broad range ofTDM and Ethernet access options and bandwidth scale from 1.5MBps to 10Gbps — ensuring high performance for any data requirements. Moreover,Tier 1 connectivity results in superior speed so your users are served content more quickly. • Security Compliance: According to IDC, only about half the information in the digital universe that needs protection has protection, and the amount of unprotected data will grow by a factor of 26 to more than 40 percent in 20205 . To ensure your data is protected and can’t be accessed by unauthorized users, we provide advanced security at the physical data center, network and application levels. To meet the needs of customers in industries with strict regulatory requirements, we provide an environment that enables faster compliance. For instance, we are compliant with SSAE 16 service controls, and publically traded and ecommerce companies that rely on our infrastructure to address SOX and PCI standards. Likewise, financial services and healthcare provider organizations have the controls to meet FISMA and HIPAA requirements. Big Data Ecosystem CenturyLink puts your big data environment in context of your broader IT ecosystem. Whether you need an Oracle data warehouse for your data, analytics to aid decision-making, or want to tie in with ecommerce, SAP or more comprehensive disaster recovery applications — we can integrate all, or any mix of, these complementary solutions.
  7. 7. Global Headquarters Monroe, LA (800) 728-8471 EMEA Headquarters United Kingdom +44 (0)118 322 6000 Asia Pacific Headquarters Singapore +65 6591 8824 Canada Headquarters Toronto, ON 1-877-387-3764 About CenturyLink Business CenturyLink, Inc. is the third largest telecommunications company in the United States. Headquartered in Monroe, LA, CenturyLink is an SP 500 company and is included among the Fortune 500 list of America’s largest corporations. CenturyLink Business delivers innovative private and public networking and managed services for global businesses on virtual, dedicated and colocation platforms. It is a global leader in data and voice networks, cloud infrastructure and hosted IT solutions for enterprise business customers. For more information visit www.centurylink.com/enterprise. ©2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink. All other marks are the property of their respective owners. Services not available everywhere. Business customers only. CenturyLink may change or cancel services or substitute similar services at its sole discretion without notice. 31020714-2 1 Big Momentum for Big Data, January 2014, Forrester Consulting on behalf of CenturyLink 2 Forrsights Strategy Spotlight BI and Big Data, Q4 2012, Forrester Research 3 The Digital Universe in 2020, December 2012, IDC 4 Big Data:The Next Frontier for Innovation, Competition and Productivity, McKinsey Company, May 2011 5 The Digital Universe in 2020, December 2012, IDC Proven Managed Services Our top-rated managed services underpin all of our big data offerings. As evidenced by our leader position in Gartner’s Managed Hosting Magic Quadrant, ISO compliance and ITIL-based managed services, CenturyLink has earned a reputation for effectively handling extremely complex enterprise needs. Our big data and hosting experts can guide you every step of the way — or at any point in the cycle — to ensure you get maximum value from your big data initiative. Clients rely on us for everything from use case planning and business case development, to environment planning and deployment, to complete management of the infrastructure, Hadoop and other big data application environments. When you partner with CenturyLink for big data solutions, you’re setting the foundation for long-term success: • Innovation: Deploy new data-driven strategies and innovate compelling new products, services and capabilities by extracting strategic insights from constantly growing data volumes. • Speed: Realize results sooner by compressing big data project implementation time, quickly scaling use cases and range of data sources, and easily extending and integrating your existing information management capabilities into CenturyLink big data solutions. • Reduced Risk: Avoid the technology obsolescence that’s inherent in this highly dynamic market and the capacity issues that can stall in-house big data projects. Control expenses with predictable cost models that can flex with your business. Ensure continuity of mission-critical operations with a highly available, secure and scalable solution that leverages CenturyLink’s proven expertise in managing information and systems for the world’s largest companies. CenturyLink enables you to unlock the value of all your big data assets, fast. No matter where you are in your implementation process, how quickly you need to add use cases and data sources, or where your users reside, we’ll get your big data project where it needs to be, so you can focus on innovating your business and staying ahead of the competition through effective data-driven strategies. WHAT MAKES CENTURYLINK DIFFERENT? •  Infrastructure expertise •  Proven ITIL-based managed services approach •  Implementation flexibility •  CenturyLink / CTL network •  Commercial model to support production implementations •  Complementing products and solutions
  8. 8. AcceleratingTime-to-Success forYour Big Data Initiatives8 For more information about CenturyLink Business, visit www.centurylink.com/enterprise. br150730 7/15

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