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WEBSITE WARS
CAR INSURANCE
October 2020
22
SUPERMARKETS
For this Website War, we have chosen 3 of the largest car insurance comparison
websites in the world:
We’ve focused our testing on the homepage and searching by car registration.
Each website will be assessed based on their performance in these 2 battles:
The Winner of this War will be the website that performs the best across the battles.
ACCESSIBILITY COMPATIBILITY
ACCESSIBILITY
BATTLE
44
TEST CASES
Controls & Forms
Labels or instructions
Design & Usability
Sensory characteristics
Interaction
Keyboard
Structure & Layout
Link purpose (in context)
Multimedia
Non-text content (Alt text)
In Accessibility testing, there are 5 areas that we
measure against:
1. Controls & Forms
2. Design & Usability
3. Interaction
4. Structure & Layout
5. Multimedia
We have multiple test cases for each area, but for this
Website Battle we chose 1 test from each and ran it
against the different car insurance comparison
homepages.
ACCESSIBILITY BATTLE
55
3/5 Tests Failed
Controls & Forms Labels or instructions
1 Error observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
66
3/5 Tests Failed
Design & Usability Sensory characteristicsAA Standard
Numerous links on the page are not in complete isolation
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
77
3/5 Tests Failed
Structure & Layout Link purpose (in context) A Standard
9 Contrast Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
88
3/5 Tests Failed
Controls & Forms Labels or instructions
2 Missing form label errors
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
99
3/5 Tests Failed
Design & Usability Sensory characteristicsAA Standard
Social Media icons not displayed when CSS turned off
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
1010
3/5 Tests Failed
Structure & Layout Link purpose (in context) A Standard
3 Errors shown for missing links
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
1111
3/5 Tests Failed
Design & Usability Sensory characteristicsAA Standard
All Social Media icons not displayed when CSS turned Off
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
1212
3/5 Tests Failed
Interaction Keyboard A Standard
Elements are not highlighted on screen upon tabbing
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
1313
3/5 Tests Failed
Structure & Layout Link purpose (in context) A Standard
24 Errors observed
ACCESSIBILITY BATTLE
TEST CASES
Controls & Forms
Labels or instructions A Standard
Design & Usability
Sensory characteristics AA
Standard
Interaction
Keyboard A Standard
Structure & Layout
Link purpose (in context) A
Standard
Multimedia
Non-text content (Alt text) A
Standard
1414
All 3 websites had failures related to Design & Usability and Structure &
Layout.
GoCompare and MSM had failures on Controls & Forms with GoCompare
having less so takes first place.
Confused had a failure on Interaction which is higher priority and therefore
finish third.
ACCESSIBILITY BATTLE RESULT
COMPATIBILITY
BATTLE
1616
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
We selected 5 mobile phones and 4 web browsers.
The same test case was run against each fashion
retailer website.
The test case covered a guest user navigating to the
homepage, sale page and a product page.
COMPATIBILITY BATTLE
1717
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE
9/9 Tests Passed
A perfect score with no issues raised against any of the 9 tests.
1818
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE
9/9 Tests Passed
A perfect score with no issues raised against any of the 9 tests.
1919
DEVICES/
BROWSERS
Samsung S9
iPhone 8/8+
iPhone X/XS/XR
iPhone 7/ 7+
Samsung Galaxy S10
Internet Explorer 11
Firefox
Chrome
Microsoft Edge
COMPATIBILITY BATTLE
9/9 Tests Passed
A perfect score with no issues raised against any of the 9 tests.
2020
COMPATIBILITY BATTLE RESULT
All 3 websites had a 100% pass rate.
WEBSITE WARS
WINNER
2222
BATTLE RESULTS
Accessibility
1. GoCompare
2. MSM
3. Confused
Compatibility
1. GoCompare, MSM, Confused
GoCompare came first in Accessibility and joint first in
Compatibility and is the clear winner of this Website War
WEBSITE WARS WINNER

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Website Wars - GoCompare vs MoneySuperMarket vs Confused.com

  • 2. 22 SUPERMARKETS For this Website War, we have chosen 3 of the largest car insurance comparison websites in the world: We’ve focused our testing on the homepage and searching by car registration. Each website will be assessed based on their performance in these 2 battles: The Winner of this War will be the website that performs the best across the battles. ACCESSIBILITY COMPATIBILITY
  • 4. 44 TEST CASES Controls & Forms Labels or instructions Design & Usability Sensory characteristics Interaction Keyboard Structure & Layout Link purpose (in context) Multimedia Non-text content (Alt text) In Accessibility testing, there are 5 areas that we measure against: 1. Controls & Forms 2. Design & Usability 3. Interaction 4. Structure & Layout 5. Multimedia We have multiple test cases for each area, but for this Website Battle we chose 1 test from each and ran it against the different car insurance comparison homepages. ACCESSIBILITY BATTLE
  • 5. 55 3/5 Tests Failed Controls & Forms Labels or instructions 1 Error observed ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 6. 66 3/5 Tests Failed Design & Usability Sensory characteristicsAA Standard Numerous links on the page are not in complete isolation ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 7. 77 3/5 Tests Failed Structure & Layout Link purpose (in context) A Standard 9 Contrast Errors observed ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 8. 88 3/5 Tests Failed Controls & Forms Labels or instructions 2 Missing form label errors ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 9. 99 3/5 Tests Failed Design & Usability Sensory characteristicsAA Standard Social Media icons not displayed when CSS turned off ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 10. 1010 3/5 Tests Failed Structure & Layout Link purpose (in context) A Standard 3 Errors shown for missing links ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 11. 1111 3/5 Tests Failed Design & Usability Sensory characteristicsAA Standard All Social Media icons not displayed when CSS turned Off ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 12. 1212 3/5 Tests Failed Interaction Keyboard A Standard Elements are not highlighted on screen upon tabbing ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 13. 1313 3/5 Tests Failed Structure & Layout Link purpose (in context) A Standard 24 Errors observed ACCESSIBILITY BATTLE TEST CASES Controls & Forms Labels or instructions A Standard Design & Usability Sensory characteristics AA Standard Interaction Keyboard A Standard Structure & Layout Link purpose (in context) A Standard Multimedia Non-text content (Alt text) A Standard
  • 14. 1414 All 3 websites had failures related to Design & Usability and Structure & Layout. GoCompare and MSM had failures on Controls & Forms with GoCompare having less so takes first place. Confused had a failure on Interaction which is higher priority and therefore finish third. ACCESSIBILITY BATTLE RESULT
  • 16. 1616 DEVICES/ BROWSERS Samsung S9 iPhone 8/8+ iPhone X/XS/XR iPhone 7/7+ Samsung Galaxy S10 Internet Explorer 11 Firefox Chrome Microsoft Edge We selected 5 mobile phones and 4 web browsers. The same test case was run against each fashion retailer website. The test case covered a guest user navigating to the homepage, sale page and a product page. COMPATIBILITY BATTLE
  • 17. 1717 DEVICES/ BROWSERS Samsung S9 iPhone 8/8+ iPhone X/XS/XR iPhone 7/ 7+ Samsung Galaxy S10 Internet Explorer 11 Firefox Chrome Microsoft Edge COMPATIBILITY BATTLE 9/9 Tests Passed A perfect score with no issues raised against any of the 9 tests.
  • 18. 1818 DEVICES/ BROWSERS Samsung S9 iPhone 8/8+ iPhone X/XS/XR iPhone 7/ 7+ Samsung Galaxy S10 Internet Explorer 11 Firefox Chrome Microsoft Edge COMPATIBILITY BATTLE 9/9 Tests Passed A perfect score with no issues raised against any of the 9 tests.
  • 19. 1919 DEVICES/ BROWSERS Samsung S9 iPhone 8/8+ iPhone X/XS/XR iPhone 7/ 7+ Samsung Galaxy S10 Internet Explorer 11 Firefox Chrome Microsoft Edge COMPATIBILITY BATTLE 9/9 Tests Passed A perfect score with no issues raised against any of the 9 tests.
  • 20. 2020 COMPATIBILITY BATTLE RESULT All 3 websites had a 100% pass rate.
  • 22. 2222 BATTLE RESULTS Accessibility 1. GoCompare 2. MSM 3. Confused Compatibility 1. GoCompare, MSM, Confused GoCompare came first in Accessibility and joint first in Compatibility and is the clear winner of this Website War WEBSITE WARS WINNER