9. “I don’t care what is happening…let me stick to my own job”
10. “What is the point discussing these things? It always happens like that”
11. “Let me take maximum benefit out of the situation”3
12. What you see in this picture? Is it a Young lady or old lady?
13. The “perception” paradigm Logic Vs Perception Logic says: “If I am right, you are wrong” Perception says: “We could disagree on the same point, but still both of us can be correct” Human beings, most of the times think that they are logical, but actually operate based on perceptions Doesn’t mean you need to agree for anything and everything This means developing understanding for others (“I got it”) Opens up new possibilities
14. Outside Vs Inside What an individual actually says outside will be way different from what he actually feels. It takes lot of “listening” to understand the core issue for handling perceptions effectively
15. Hearing Vs Listening We communicate in four major ways: Reading Writing Talking Listening Unfortunately listening is given “lowest” priority in our conversations, which creates all the issues Not much formal education/coaching on this topic Hearing Vs Listening: Hearing – “What I want to get from this conversation” Listening – “What you want to say in this conversation” Listening takes lot of effort to learn and practice
16. What does it take to listen? “First seek to understand, then be understood” by Stephen Covey
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19. Complementary is a strength In team having similar kind of people, will lead to failure Complementary skills are required to: Bring in different perspective and choose the best Utilize every individual’s strength Work together as a unit for delivering great results Every individual has got a role to play in the team Imaging if we try to (Examples from Indian Cricket): Appoint Denis Lilly as a bowling coach for Tendulkar Appoint Viv Richards as a batting coach for Harbajan Give a lot of coaching to Munaf for becoming a wicket keeper
20. Do you remember? The case where: They didn’t had any star/international players Nobody expected to win even in their wildest dreams Most of them were from local teams, with reasonable track record They came together for the first time What they did? Understood each other’s strengths & weakness Got the basics right Do the right thing, irrespective of designations Encourage & support each other
21. Rajasthan Royals – Champions – IPL 2008 Personal effectiveness plays a key role in understanding each other & winning together as a team!
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