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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
1
Assessing your current and
future state position across the
talent life cycle
Talent Leaders Connect Sydney
April 2019
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
2
Assessing your current and future state organisation position across the talent lifecycle
Agenda
1 Current environment
2 Talent lifecycle objectives
3 Assessing your current state
4 Moving to a new state
5 Evaluation of technology across talent lifecycle
6
7 Wrap up and your thoughts
Role of people analytics across the talent lifecycle
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
3
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
3
Environment – Last two years
Businesses are
Changing
Digital Revolution and
Industry 4.0
Shifting Talent
Demographic
Impacting the Availability
of Talent
HR Evolution Introduction of HR
Technology
While Managing BAU HR
Strategy
HRIS Systems and the
Introduction of AI into HR
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
4
Talent Lifecycle- Objective
 Now – What are the top challenges you face with your current Talent
Acquisition approach; from how you plan, source, assess, select, and onboard
new hires, and how can we benchmark?
 Next – What incremental changes to the way we approach Talent Acquisition
would deliver the move from reactive to transformational?
 Future – In an ideal world, how would we plan, source, assess, select, and
onboard new hires? What would candidates (internal and external) and hiring
managers experience? how would they feel and what would they say?
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
5
People
• Operating model,
business alignment
• Best practice
process alignment
• Experienced
personnel
• Built with
sophisticated
training and client
brand awareness
• Retained through
engagement and
client immersion
Process
Plan
Source
Assess
Select
Hire
People Technology
People – Process – Technology
Talent Lifecycle - Design Principles
Design principles that define the delivery of best practice resourcing solutions, and ensure optimisation and continuous improvement
• Data analytics and
insights
• Market leading
technology
• Purpose-built around
the candidate
experience
• Mobile first
• Easily integrated
• Continually enhanced
as new tools are
developed/validated
Technology
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
6
Four Stages of Talent Lifecycle Maturity
Stages to move to a
future-state model
Step 01
The Basics – Do we have the
foundational elements in place?
01
03
Step 03
Transforming – Building a
competitive advantage with
marketing and analytics
02
Step 02
Shifting Expectations –
Moving from execution
to candidate experience
Step 04
Optimised creating a new
eco-system where talent is
accessible and mobile
04
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
7
Assessing your Current State
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
8
Breaking down the Talent Lifecycle
Succession
Planning
Plan
Headcount
Approval
Requisition
Approval
Workforce
Planning
Source
Job Posting
Agency
PSA’s
ERP
Program
Employee
Value
Proposition
Select
Use of
Technology
Assessment
Tools
Competencies/
Behaviours
Hire
Selection
Processing
Offer &
Acceptance
Feedback
Onboard
New Hire
Processing
Mobility &
Redeployment
Analytics
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
9
Lifecycle Stage Assessment - Planning
Considerations
Maturity Lifecycle Element Current State Future State
Basics Headcount approval
Shifting Requisition Approval
Transforming Workforce Planning
Optimised Succession Planning
Assessment Process
Each element would be assessed against your current and future state process across the talent lifecycle, and
against best-practice performance metrics
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
10
Moving to Future State
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
11
Recruiters backed by
sourcing and
candidate activation
team
180
Recruiters supported
by sourcing team, but
recruiter delivers
talent activation
270
Recruiter
manages the
end-to-end
process
360
Business
partner delivery
models
• Most in-house talent teams will use a variation of the above 3 recruitment models.
• Models 2 and 3 have the highest impact on building a talent partner relationship with
business units
Model 3Model 2Model 1
What Is The Right Delivery Model?
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
12
Roadmap Development for each Lifecycle Element
Roadmap
Create a roadmap
Gap
Gap analysis
Future
Future state analysis
Current
Current state analysis
Do we have the
foundational elements in
place?
If not we cannot move
forwards
What is a transformative
model and which
elements are required?
Benchmark against
competitor organisations
Complete the gap
analysis reflecting on
People, Process and
Technology.
Where do we partner?
Determine resources and
costs of achieving a truly
transformative process
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
13
Talent Acquisition Technology Ecosystem
Highly fragmented with Tools for each stage of the process
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
14
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
14
The role of People Analytics across the Talent Lifecycle
• Mapping HR data helps organizations identify current pain points and prioritize future analytics investments
• CHROs are starting to deploy predictive talent models that can more effectively–and more rapidly–identify,
recruit, develop, and retain the right people
Source: McKinsey
PEOPLE ANALYTICS BY THE NUMBERS
80%INCREASE IN
RECRUITING
EFFICIENCY
25%RISE IN
BUSINESS
PRODUCTIVITY
50%DECREASE IN
ATTRITION
RATES
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
15
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
15
Types of HR Analytics
Review historical data
to predict likely future
outcomes
PREDICTIVE
ANALYTICS
DIAGNOSTIC
ANALYTICS
PRESCRIPTIVE
ANALYTICS
HR ANALYTICS
Use data to plan the next
course of action and
recommend measures that can
increase the likelihood of
desired outcomes
Contextualize past
performance to determine
the reason for success or
failure
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
16
Summary
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© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
17
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
17
Things to Consider
Measuring success at each
stage of the life cycle and
feeding that back into the model
Engage other in your current and
future state assessment
BE HONEST
SUCCESS
PEOPLE
EXPENSES
BUSINESS UNITS
How do we benchmark success
across each stage of the like cycle
Do we have the right team
to delivery the function
What is the total cost of ownership
of the Talent Acquisition function
Is future state process fit for
purpose and aligned to business
objectives
ANALYTICS
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
18
August 23, 2017
www.peoplescout.com
© 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary
August 23, 2017
For more information please visit www.peoplescout.com.
PeopleScout, a TrueBlue company, is the world’s largest
RPO provider managing talent solutions that span the global
economy, with end-to-end MSP capabilities supporting total
workforce needs. PeopleScout boasts 98 percent client retention
managing the most complex programs in the industry. The company’s
thousands of forward-looking talent professionals provide clients with
the edge in the people business by consistently delivering now while
anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition
platform, empowers faster engagement with the best talent through an AI-driven,
consumer-like candidate experience with one point ATS and VMS integration
and single sign-on. Leveraging the power of data gleaned from engaging millions
of candidates and contingent associates every year, PeopleScout enhances talent
intelligence for clients across more than 70 countries with headquarters in Chicago,
London and Sydney and global delivery centers in Charlotte, Toronto, Montreal,
Bristol, Krakow, Gurgaon and Bangalore.
August 23, 2017August 23, 2017
GLOBAL HEADQUARTERS
860 West Evergreen Avenue
Chicago, IL 60642-2634
United States
APAC HEADQUARTERS
10 Barrack Street, Level 8
Sydney NSW 2000
Australia
EMEA HEADQUARTERS
265 Tottenham Court Road
London, W1T 7RQ UK
United Kingdom

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Stephen Abbott - Peoplescout - Assessing your current and future state position across the talent life cycle

  • 1. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 1 Assessing your current and future state position across the talent life cycle Talent Leaders Connect Sydney April 2019
  • 2. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 2 Assessing your current and future state organisation position across the talent lifecycle Agenda 1 Current environment 2 Talent lifecycle objectives 3 Assessing your current state 4 Moving to a new state 5 Evaluation of technology across talent lifecycle 6 7 Wrap up and your thoughts Role of people analytics across the talent lifecycle
  • 3. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 3 www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 3 Environment – Last two years Businesses are Changing Digital Revolution and Industry 4.0 Shifting Talent Demographic Impacting the Availability of Talent HR Evolution Introduction of HR Technology While Managing BAU HR Strategy HRIS Systems and the Introduction of AI into HR
  • 4. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 4 Talent Lifecycle- Objective  Now – What are the top challenges you face with your current Talent Acquisition approach; from how you plan, source, assess, select, and onboard new hires, and how can we benchmark?  Next – What incremental changes to the way we approach Talent Acquisition would deliver the move from reactive to transformational?  Future – In an ideal world, how would we plan, source, assess, select, and onboard new hires? What would candidates (internal and external) and hiring managers experience? how would they feel and what would they say?
  • 5. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 5 People • Operating model, business alignment • Best practice process alignment • Experienced personnel • Built with sophisticated training and client brand awareness • Retained through engagement and client immersion Process Plan Source Assess Select Hire People Technology People – Process – Technology Talent Lifecycle - Design Principles Design principles that define the delivery of best practice resourcing solutions, and ensure optimisation and continuous improvement • Data analytics and insights • Market leading technology • Purpose-built around the candidate experience • Mobile first • Easily integrated • Continually enhanced as new tools are developed/validated Technology
  • 6. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 6 Four Stages of Talent Lifecycle Maturity Stages to move to a future-state model Step 01 The Basics – Do we have the foundational elements in place? 01 03 Step 03 Transforming – Building a competitive advantage with marketing and analytics 02 Step 02 Shifting Expectations – Moving from execution to candidate experience Step 04 Optimised creating a new eco-system where talent is accessible and mobile 04
  • 7. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 7 Assessing your Current State
  • 8. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 8 Breaking down the Talent Lifecycle Succession Planning Plan Headcount Approval Requisition Approval Workforce Planning Source Job Posting Agency PSA’s ERP Program Employee Value Proposition Select Use of Technology Assessment Tools Competencies/ Behaviours Hire Selection Processing Offer & Acceptance Feedback Onboard New Hire Processing Mobility & Redeployment Analytics
  • 9. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 9 Lifecycle Stage Assessment - Planning Considerations Maturity Lifecycle Element Current State Future State Basics Headcount approval Shifting Requisition Approval Transforming Workforce Planning Optimised Succession Planning Assessment Process Each element would be assessed against your current and future state process across the talent lifecycle, and against best-practice performance metrics
  • 10. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 10 Moving to Future State
  • 11. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 11 Recruiters backed by sourcing and candidate activation team 180 Recruiters supported by sourcing team, but recruiter delivers talent activation 270 Recruiter manages the end-to-end process 360 Business partner delivery models • Most in-house talent teams will use a variation of the above 3 recruitment models. • Models 2 and 3 have the highest impact on building a talent partner relationship with business units Model 3Model 2Model 1 What Is The Right Delivery Model?
  • 12. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 12 Roadmap Development for each Lifecycle Element Roadmap Create a roadmap Gap Gap analysis Future Future state analysis Current Current state analysis Do we have the foundational elements in place? If not we cannot move forwards What is a transformative model and which elements are required? Benchmark against competitor organisations Complete the gap analysis reflecting on People, Process and Technology. Where do we partner? Determine resources and costs of achieving a truly transformative process
  • 13. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 13 Talent Acquisition Technology Ecosystem Highly fragmented with Tools for each stage of the process
  • 14. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 14 www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 14 The role of People Analytics across the Talent Lifecycle • Mapping HR data helps organizations identify current pain points and prioritize future analytics investments • CHROs are starting to deploy predictive talent models that can more effectively–and more rapidly–identify, recruit, develop, and retain the right people Source: McKinsey PEOPLE ANALYTICS BY THE NUMBERS 80%INCREASE IN RECRUITING EFFICIENCY 25%RISE IN BUSINESS PRODUCTIVITY 50%DECREASE IN ATTRITION RATES
  • 15. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 15 www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 15 Types of HR Analytics Review historical data to predict likely future outcomes PREDICTIVE ANALYTICS DIAGNOSTIC ANALYTICS PRESCRIPTIVE ANALYTICS HR ANALYTICS Use data to plan the next course of action and recommend measures that can increase the likelihood of desired outcomes Contextualize past performance to determine the reason for success or failure
  • 16. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 16 Summary
  • 17. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 17 www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 17 Things to Consider Measuring success at each stage of the life cycle and feeding that back into the model Engage other in your current and future state assessment BE HONEST SUCCESS PEOPLE EXPENSES BUSINESS UNITS How do we benchmark success across each stage of the like cycle Do we have the right team to delivery the function What is the total cost of ownership of the Talent Acquisition function Is future state process fit for purpose and aligned to business objectives ANALYTICS
  • 18. www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary 18 August 23, 2017 www.peoplescout.com © 2019 PeopleScout – A TrueBlue Company | Confidential and Proprietary August 23, 2017 For more information please visit www.peoplescout.com. PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP capabilities supporting total workforce needs. PeopleScout boasts 98 percent client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, London and Sydney and global delivery centers in Charlotte, Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. August 23, 2017August 23, 2017 GLOBAL HEADQUARTERS 860 West Evergreen Avenue Chicago, IL 60642-2634 United States APAC HEADQUARTERS 10 Barrack Street, Level 8 Sydney NSW 2000 Australia EMEA HEADQUARTERS 265 Tottenham Court Road London, W1T 7RQ UK United Kingdom