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L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Historical Background of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Development of Major Management Theories Exhibit 2.1
Major Approaches to Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scientific Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Taylor’s Five Principles of Management Exhibit 2.2 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Scientific Management (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General Administrative Theorists ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fayol’s 14 Principles of Management Exhibit 2.3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Weber’s Ideal Bureaucracy Exhibit 2.4
Quantitative Approach to Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Understanding Organizational Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Hawthorne Studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Early Advocates of OB Exhibit 2.5
The Systems Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Organization as an Open System Exhibit 2.6
Implications of the Systems Approach ,[object Object],[object Object],[object Object]
The Contingency Approach ,[object Object],[object Object],[object Object],[object Object]
Popular Contingency Variables Exhibit 2.7 ,[object Object],[object Object],[object Object],[object Object]
Current Trends and Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Process for Addressing Ethical Dilemmas Exhibit 2.8 Step 1: What is the ethical dilemma? Step 2: Who are the affected stakeholders? Step 3: What personal, organizational , and external factors are important to my decision? Step 4: What are possible alternatives? Step 5: Make a decision and act on it.
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Categories of E-Business Involvement Exhibit 2.9
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Learning Organization versus Traditional Organization Exhibit 2.10
Current Trends and Issues (cont’d) ,[object Object],[object Object],[object Object],[object Object]
What is Management Quality? Exhibit 2.11 Intense focus on the customer Concern for continual improvement Process-focused Improvement in the quality of everything Accurate measurement Empowerment of employees

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Capítulo 2

  • 1.  
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Development of Major Management Theories Exhibit 2.1
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 15.
  • 16.
  • 17.
  • 18. Early Advocates of OB Exhibit 2.5
  • 19.
  • 20. The Organization as an Open System Exhibit 2.6
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. A Process for Addressing Ethical Dilemmas Exhibit 2.8 Step 1: What is the ethical dilemma? Step 2: Who are the affected stakeholders? Step 3: What personal, organizational , and external factors are important to my decision? Step 4: What are possible alternatives? Step 5: Make a decision and act on it.
  • 27.
  • 28.
  • 29.
  • 30. Categories of E-Business Involvement Exhibit 2.9
  • 31.
  • 32. Learning Organization versus Traditional Organization Exhibit 2.10
  • 33.
  • 34. What is Management Quality? Exhibit 2.11 Intense focus on the customer Concern for continual improvement Process-focused Improvement in the quality of everything Accurate measurement Empowerment of employees