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20 questions you should ask before talking about learning objectives

Are you asking the right questions before you jump into training delivery mode? These 20 questions help you define what the real problem is and if training is the actual solution.

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20 questions you should ask before talking about learning objectives

  1. 1. 20 questions you should ask before talking about learning objectives. @jeffkortenbosch
  2. 2. Live discussion: Ask your question!
  3. 3. “Training is rarely the solution for a problem!”
  4. 4. 40% of requests are canceled. 40% more relevant formal training 20% real performance solutions
  5. 5. 1. What is the problem you are trying to address??
  6. 6. 2. What is the business reason for this request?
  7. 7. 3. Do you have an idea for a solution in mind already?
  8. 8. 4. Who are the stakeholders and what are their roles? Responsible, Accountable, Contributing, Informed
  9. 9. 5. Have you done a root cause analysis for this problem? What is the result?
  10. 10. 6. What is the impact on the organisation if we do nothing?
  11. 11. 7. What does success look like?
  12. 12. 8. How can we measure the impact of the solution? (with existing means)
  13. 13. 9. Are there existing /immediate issues and/or behaviors that need addressing?
  14. 14. 10. What areas affect the desired outcome? (Ability, Motivation, Organisational barriers …)
  15. 15. Knowledge Skills Motivation Organisational barriers
  16. 16. Knowledge Skills Motivation Organisational barriers
  17. 17. 11. What are risks/challenges we need to consider?
  18. 18. 12. What is the desired timeline and why?
  19. 19. 13. Is there a budget (range) known?
  20. 20. 14. What does the target audience look like? How many? Different roles? Starters or existing employees? Access to digital means? Mandatory? Translation? When would they take this training? Whhere would they look for additional info and support? Cultural aspecs?
  21. 21. 15. Are other groups affected by this problem?
  22. 22. 16.Which employees (5) can we talk to that experience/ are impacted by the problem?
  23. 23. 17. What materials are available already and where? Are they being used? What works and what does not (proven)? Reusable? Scalable?
  24. 24. 18. Which technical requirements and limitations do we need to take into account?
  25. 25. 19. Which means are available for implementation? How do we reach the target audience? + resources: time, people, budget
  26. 26. 20. Is there anything relevant to this project I should know that I haven’t asked about?
  27. 27. #BusinessCase.
  28. 28. Thank you! https://www.linkedin.com/in/kortenbosch https://twitter.com/jeffkortenbosch http://www.seriouslearning.nl