Operations Manager

Resume for a position as Operations Manager within the business community.

JEFFERY SMYTH
Windsor, California 95492
707.478.9037 • jmsmyth645@gmail.com
www.LinkedIn.Com/in/jeffmsmyth
OPERATIONS MANAGER
Consummate Management Professional with a Bachelor’s Degree in Business Administration
and 19-years of hands-on experience in business development, personnel management and
operations. Strong leadership and motivational skills; proven ability to quickly build rapport,
establish trust, and train and motivate people of all levels. Demonstrate consistent track record
of outstanding sales and customer service results. Effective problem solution and big picture
focus on company goals has produced increased efficiencies in production and sales.
Accounts Payable / Receivable • Expense Control • Financial Statements • General Ledger
Payroll • Change Management • Consulting • Project Management • Process Improvement
Benefits / Compensation • Training • Workforce Planning • Performance Management
Scheduling • Needs Assessment • IT Strategy • Business Development
Account / Territory Management • Client Relations • Distribution • Logistics
MAS90/100 ERP • Outsourcing • Procurement / Purchasing • Vendor Relations
Operations Management • QuickBooks
PROFESSIONAL EXPERIENCE
NORTH BAY DOCUMENT SHREDDING, Santa Rosa, CA • 6/2002 – 4/2013
Provided mobile on-site document/hard drive destruction services to a variety businesses
located within 4 counties; Sonoma, Marin, Napa and Mendocino.
Founder President CFO w/Expertise in Operations, Accounting, Growth Strategy,
Leadership
Performed initial start-up and then ran a successful mobile on-site document/media destruction
company for 10+ years. My experience includes all activities needed to start and run a
successful small business. The development of a business model, devising a marketing plan,
purchasing the required equipment, creating customer contracts and work orders, setting up the
accounting system, as well as establishing competitive pricing strategies. By 2006, with well
over 1,200 customers in our database, the large volume of shredded paper made it feasible to
expand and build a new baling facility which made us the only on-site shredding service in the
area that processed shredded paper internally for shipment to recycling mills. Our reputation
and stronghold in the local community lead to an offer from Cintas Document Management to
acquire North Bay Document Shredding early in 2013. Acquisition was completed on May 1,
2013.
Achievements:
• Have extensive experience in the use of MAS90 software and the creation of month end
and year-end documents such as Income Statements, Balance Sheets and Statement of
Cash Flows. As well as General Ledger reconciliation for year-end tax preparations.
• Integrated Veri-Shred software for use in producing work orders at a customer’s site and
imported that data into MAS90 to produce invoices. Produced approximately 28-32 invoices
per day. Utilizing this integration method saved 3 - 3.5 hours a day in processing paperwork.
• Have experience in the use of EFTPS and the EDD’s websites for the filing of payroll tax
forms 940, 941 and DE-9 for both quarterly and year-end tax filings.
• Built a facility to bale our own shredded paper. Negotiated with three different recycle mills
on the sale of our shredded paper. This revenue accounted for 25% of our annual sales.
Resume
JEFFERY SMYTH
• Page 2 •
Jmsmyth645@gmail.com
www.LinkedIn.Com/in/jeffmsmyth
DREYER’S GRAND ICE CREAM OF SANTA ROSA, Santa Rosa, CA • 7/1994 – 4/2002
Wholesale ice cream distributorship that encompassed 3 counties; Sonoma, Mendocino and
Lake.
CFO GM w/Expertise in Strategic Planning, Growth Strategy, P&L, Financial Systems
Drove daily operations including strategic planning and financial management for a $6.5M+ a
year annual sales distributorship. Planned and implemented in-house accounting system.
Managed a constantly rotating $1.5M inventory to support all distributorship sales.
Achievements:
• Slashed outside accounting expenses by $8,000 – $10,000 annually by implementing
MAS90 in-house for all accounting functions.
• Managed a staff of 21 people; 2 route supervisors, 2 warehouse personnel, 2 office staff, 1
outside salesman, 8 route drivers and 6 retail merchandisers.
• When major retail chains such as Safeway and Ralph’s wanted 24/7 stocking of products
we initiated a drop shipment program for deliveries that relied on the retail merchandisers to
keep the shelves stocked at a lower cost per man hour than a route driver’s compensation.
• Purchased products from several vendors to support the distributorship line of products;
Dreyer’s Grand Ice Cream, Ben & Jerry’s, Nestle, Wonder Ice Cream, It’s It Ice Cream and
Matterhorn. Maintained a minimum 15%+ margin on all products, this is unheard of in the
frozen food case.
McDONNELL DOUGLAS AIRCRAFT COMPANY, Long Beach, CA • 7/1987 – 6/1994
An aircraft manufacturer producing commercial airliners such as the MD-80 series twin jets and
the MD-11 tri-jet. Designed and produced the U.S. Air Force new long range transport C-17
Globemaster.
Senior Buyer w/Expertise in Contracts, Negotiations, Cost Savings, Purchasing
Responsible for the procurement of materials required to support the production of all aircraft
models under manufacture at the Long Beach facility.
Achievements:
• Recognized for the consolidating of procurements into “family packages” to take advantage
of both pricing and delivery schedules of like items.
• Collaborated with the U.S. Air Force to develop and implement the financing of a second
source for the C-17 program. The savings associated with the addition of a second source
were estimated to be $75,000 per aircraft. At the time there were 125 aircraft on order.
Estimated savings to the program was $9,375,000 overall.
• Awarded the “Silver Rake” award by McDonnell Douglas Corporate Office in St. Louis for
consistently saving the corporation a minimum of $100,000+ per year in acquisition costs
across all programs, military or commercial.
EDUCATION
Bachelor of Science in Business Administration / Management Information Systems
California State University, Fullerton – Fullerton, California
TECHNICAL SKILL
Microsoft Office Suite • SAGE Accounting Software (100 ERP) • QuickBooks
Resume

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Operations Manager

  • 1. JEFFERY SMYTH Windsor, California 95492 707.478.9037 • jmsmyth645@gmail.com www.LinkedIn.Com/in/jeffmsmyth OPERATIONS MANAGER Consummate Management Professional with a Bachelor’s Degree in Business Administration and 19-years of hands-on experience in business development, personnel management and operations. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, and train and motivate people of all levels. Demonstrate consistent track record of outstanding sales and customer service results. Effective problem solution and big picture focus on company goals has produced increased efficiencies in production and sales. Accounts Payable / Receivable • Expense Control • Financial Statements • General Ledger Payroll • Change Management • Consulting • Project Management • Process Improvement Benefits / Compensation • Training • Workforce Planning • Performance Management Scheduling • Needs Assessment • IT Strategy • Business Development Account / Territory Management • Client Relations • Distribution • Logistics MAS90/100 ERP • Outsourcing • Procurement / Purchasing • Vendor Relations Operations Management • QuickBooks PROFESSIONAL EXPERIENCE NORTH BAY DOCUMENT SHREDDING, Santa Rosa, CA • 6/2002 – 4/2013 Provided mobile on-site document/hard drive destruction services to a variety businesses located within 4 counties; Sonoma, Marin, Napa and Mendocino. Founder President CFO w/Expertise in Operations, Accounting, Growth Strategy, Leadership Performed initial start-up and then ran a successful mobile on-site document/media destruction company for 10+ years. My experience includes all activities needed to start and run a successful small business. The development of a business model, devising a marketing plan, purchasing the required equipment, creating customer contracts and work orders, setting up the accounting system, as well as establishing competitive pricing strategies. By 2006, with well over 1,200 customers in our database, the large volume of shredded paper made it feasible to expand and build a new baling facility which made us the only on-site shredding service in the area that processed shredded paper internally for shipment to recycling mills. Our reputation and stronghold in the local community lead to an offer from Cintas Document Management to acquire North Bay Document Shredding early in 2013. Acquisition was completed on May 1, 2013. Achievements: • Have extensive experience in the use of MAS90 software and the creation of month end and year-end documents such as Income Statements, Balance Sheets and Statement of Cash Flows. As well as General Ledger reconciliation for year-end tax preparations. • Integrated Veri-Shred software for use in producing work orders at a customer’s site and imported that data into MAS90 to produce invoices. Produced approximately 28-32 invoices per day. Utilizing this integration method saved 3 - 3.5 hours a day in processing paperwork. • Have experience in the use of EFTPS and the EDD’s websites for the filing of payroll tax forms 940, 941 and DE-9 for both quarterly and year-end tax filings. • Built a facility to bale our own shredded paper. Negotiated with three different recycle mills on the sale of our shredded paper. This revenue accounted for 25% of our annual sales. Resume
  • 2. JEFFERY SMYTH • Page 2 • Jmsmyth645@gmail.com www.LinkedIn.Com/in/jeffmsmyth DREYER’S GRAND ICE CREAM OF SANTA ROSA, Santa Rosa, CA • 7/1994 – 4/2002 Wholesale ice cream distributorship that encompassed 3 counties; Sonoma, Mendocino and Lake. CFO GM w/Expertise in Strategic Planning, Growth Strategy, P&L, Financial Systems Drove daily operations including strategic planning and financial management for a $6.5M+ a year annual sales distributorship. Planned and implemented in-house accounting system. Managed a constantly rotating $1.5M inventory to support all distributorship sales. Achievements: • Slashed outside accounting expenses by $8,000 – $10,000 annually by implementing MAS90 in-house for all accounting functions. • Managed a staff of 21 people; 2 route supervisors, 2 warehouse personnel, 2 office staff, 1 outside salesman, 8 route drivers and 6 retail merchandisers. • When major retail chains such as Safeway and Ralph’s wanted 24/7 stocking of products we initiated a drop shipment program for deliveries that relied on the retail merchandisers to keep the shelves stocked at a lower cost per man hour than a route driver’s compensation. • Purchased products from several vendors to support the distributorship line of products; Dreyer’s Grand Ice Cream, Ben & Jerry’s, Nestle, Wonder Ice Cream, It’s It Ice Cream and Matterhorn. Maintained a minimum 15%+ margin on all products, this is unheard of in the frozen food case. McDONNELL DOUGLAS AIRCRAFT COMPANY, Long Beach, CA • 7/1987 – 6/1994 An aircraft manufacturer producing commercial airliners such as the MD-80 series twin jets and the MD-11 tri-jet. Designed and produced the U.S. Air Force new long range transport C-17 Globemaster. Senior Buyer w/Expertise in Contracts, Negotiations, Cost Savings, Purchasing Responsible for the procurement of materials required to support the production of all aircraft models under manufacture at the Long Beach facility. Achievements: • Recognized for the consolidating of procurements into “family packages” to take advantage of both pricing and delivery schedules of like items. • Collaborated with the U.S. Air Force to develop and implement the financing of a second source for the C-17 program. The savings associated with the addition of a second source were estimated to be $75,000 per aircraft. At the time there were 125 aircraft on order. Estimated savings to the program was $9,375,000 overall. • Awarded the “Silver Rake” award by McDonnell Douglas Corporate Office in St. Louis for consistently saving the corporation a minimum of $100,000+ per year in acquisition costs across all programs, military or commercial. EDUCATION Bachelor of Science in Business Administration / Management Information Systems California State University, Fullerton – Fullerton, California TECHNICAL SKILL Microsoft Office Suite • SAGE Accounting Software (100 ERP) • QuickBooks Resume