Review of IBM strategic on-boarding program, Succeeding@IBM. This is real world best practice made possible by a strategic partnership across HR, IT, and LOB and shift in focus from HR Processes to Employee Experiences.

1. IBM’s Strategic On-Boarding Program:
From HR Processes to Employee
Experiences
Shift from
HR processes
to Employee
Experiences
why did IBM invest in strategic on-boarding?
Talent & Engagement
Drives Business
Performance
Re-imagined entire on
boarding journey
Evaluated ‘experience over
process’
Delivered a modern,
mobile, and social
experience
✓ New hires decide to stay or leave within their first six months
✓ 54% of companies who invested in on boarding programs
saw a significant increase in employee engagement
✓ New employees are 69% more likely to stay longer than
three years if they ‘experience’ well-structured onboarding
✓ Millennials demand a better onboarding process
✓ New hires who attended Getting Oriented within their first
two weeks @IBM have demonstrated higher engagement
scores
✓ New hires who participate in Succeeding@IBM have an
attrition rate of 1/3 of non-participants

2. Signature On-boarding Experience: ROI

3. Succeeding@IBM Journey
Guiding Principles
Simplification
Integration
Customization

4. Soon 2 Be Blue (S2BB) - Experience Culture & Values

5. New2Blue: Modern, Mobile, and Personalized

6. New2Blue: what makes you a #ProudIBMer?

7. New Hire Feedback