Jeffrey McInnis Resume 2016

Jeffrey E. McInnis Jr.
Email: JeffreyMcInnisJr@gmail.com 1221 Post Oak Ln.
Cell: (469) 245-8081 Desoto,TX 75115
PROFILE
 Able to project a positive company image while interacting with clients, visitors, customers and employees.
 Exceptional communication skills; able to communicate effectively during individual and group presentations.
 Capable of multi-tasking assignments in a fast-paced environment effectively and efficiently.
 Proven sales and marketing specialist; adept in analyzing promotional strategies to achieve increase sales.
 Skilled in Microsoft Excel, PowerPoint, and Word, computer graphics and design, photography, video recording
and editing, Final Cut Pro and Adobe Photoshop.
EDUCATION
Prairie View A&M University, Prairie View, TX Graduated: May 2014
Bachelor of Business Administration in Marketing
Minor: Mass Communication
Relevant Course Work:
 Marketing, Business Communications, Salesmanship, Public Relations, Multi-Media Computers, Production
Management, Sports, Entertainment and Event Marketing, Accounting and Public Relations.
WORK EXPERIENCE
Nielsen, Dallas, TX January 2015- Present
Manager (Team Lead)
 Manage and Monitor Call Center floor of 50 to 100 research interviewers on and off the phones. Making sure everyone
remains logged in and staying on task to reach the target success rate for the company.
 Coach and develop research interviewers. Teaching training Classes of 15 to 40 people at a time on different tasks the
company offers and testing them over the subjects learned.
 Process and Approve Time Clock Hours for my direct employees, ensuring proper payment for employees work hours.
 Develop skill building presentations forthe company to help improve company performance.
 Calculated and managed a target success rate each week, and phase of the company’s performance plan.
 Complete outbound phone surveys by following the proper methodology and ensuring that the respondent does
understand and agree to be a part of the radio and television ratings.
 Coach and develop research interviewers for a better calling performance rate on the calling floor.
CT Corsearch, Dallas, TX June 2014- December 2014
Researcher
 Establish clear understanding of the customer intellectual property (IP) to be researched and run numerous
queries to identify existing IP owned or claimed by other entities.
 Generate comprehensive lists of brand names, titles, trademarks, copyrights and related intellectual property that
are similar or the same as the customer IP.
 Complete search and report compilation by submitting search results to Quality Assurance for review; answering
questions about the search; and making corrections and adjustments as directed.
Sam’s Club, Houston, TX June 2013-August 2013
Managerial Intern
 Surveyed and analyzed all areas and departments of operations in the company, to become acquainted marketing and
outside sales,accounting, fresh manager, photo department, receiving and claims, and customer service.
 Made managerial decisions forthecompany, andcreated Customerand EmployeeSurveys.
 Produced and Directed Sam’s Club Video Commercial.
.
Cooperative Agricultural Research Center of Prairie View A&M University July 2011-May 2013
Office Assistant
 DesignedFlyers andAnnouncements for special events andprograms offered by the department of Agriculture.
 Filedpaper work properly, to maintainorganized records of all business transactions madeby thecompany.
 Typeddocuments and organizeddata collectedfrom researchand projects.
 Assistantdirectorof special events presented by the company.
Six Flags over Texas, Arlington, TX May 2007-January 2009
ERO “Assistant Manager”
 Performed safety inspections of the rides each morning and scheduled work shift rotation arranged among employees to
maintain an effective and safe work environment.
 Interacted with Park guests to ensure customer satisfaction, to sustain positive customer relations and an overall positive
image of the company’s brand.
 Compiled daily reports of incidents regarding health and safety issues for management to guarantee customer safety and
help prevent the company from any future liabilities.
VOLUNTEERISM
 Student Government Association, Director of Special Events at Prairie View A&M University
 Member of Phi Beta Lambda, Participant In Highway Clean Ups and Community Service
 High School Senior Class President; coordinated schoolevents such as Prom and various fundraisers
 Junior Homecoming King at PVAMU; managed successfulcampaign for election
 Speaker at Atlanta Business Proposal Competition

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Jeffrey McInnis Resume 2016

  • 1. Jeffrey E. McInnis Jr. Email: JeffreyMcInnisJr@gmail.com 1221 Post Oak Ln. Cell: (469) 245-8081 Desoto,TX 75115 PROFILE  Able to project a positive company image while interacting with clients, visitors, customers and employees.  Exceptional communication skills; able to communicate effectively during individual and group presentations.  Capable of multi-tasking assignments in a fast-paced environment effectively and efficiently.  Proven sales and marketing specialist; adept in analyzing promotional strategies to achieve increase sales.  Skilled in Microsoft Excel, PowerPoint, and Word, computer graphics and design, photography, video recording and editing, Final Cut Pro and Adobe Photoshop. EDUCATION Prairie View A&M University, Prairie View, TX Graduated: May 2014 Bachelor of Business Administration in Marketing Minor: Mass Communication Relevant Course Work:  Marketing, Business Communications, Salesmanship, Public Relations, Multi-Media Computers, Production Management, Sports, Entertainment and Event Marketing, Accounting and Public Relations. WORK EXPERIENCE Nielsen, Dallas, TX January 2015- Present Manager (Team Lead)  Manage and Monitor Call Center floor of 50 to 100 research interviewers on and off the phones. Making sure everyone remains logged in and staying on task to reach the target success rate for the company.  Coach and develop research interviewers. Teaching training Classes of 15 to 40 people at a time on different tasks the company offers and testing them over the subjects learned.  Process and Approve Time Clock Hours for my direct employees, ensuring proper payment for employees work hours.  Develop skill building presentations forthe company to help improve company performance.  Calculated and managed a target success rate each week, and phase of the company’s performance plan.  Complete outbound phone surveys by following the proper methodology and ensuring that the respondent does understand and agree to be a part of the radio and television ratings.  Coach and develop research interviewers for a better calling performance rate on the calling floor. CT Corsearch, Dallas, TX June 2014- December 2014 Researcher  Establish clear understanding of the customer intellectual property (IP) to be researched and run numerous queries to identify existing IP owned or claimed by other entities.  Generate comprehensive lists of brand names, titles, trademarks, copyrights and related intellectual property that are similar or the same as the customer IP.  Complete search and report compilation by submitting search results to Quality Assurance for review; answering questions about the search; and making corrections and adjustments as directed. Sam’s Club, Houston, TX June 2013-August 2013 Managerial Intern  Surveyed and analyzed all areas and departments of operations in the company, to become acquainted marketing and outside sales,accounting, fresh manager, photo department, receiving and claims, and customer service.  Made managerial decisions forthecompany, andcreated Customerand EmployeeSurveys.  Produced and Directed Sam’s Club Video Commercial. . Cooperative Agricultural Research Center of Prairie View A&M University July 2011-May 2013 Office Assistant  DesignedFlyers andAnnouncements for special events andprograms offered by the department of Agriculture.  Filedpaper work properly, to maintainorganized records of all business transactions madeby thecompany.  Typeddocuments and organizeddata collectedfrom researchand projects.  Assistantdirectorof special events presented by the company. Six Flags over Texas, Arlington, TX May 2007-January 2009 ERO “Assistant Manager”
  • 2.  Performed safety inspections of the rides each morning and scheduled work shift rotation arranged among employees to maintain an effective and safe work environment.  Interacted with Park guests to ensure customer satisfaction, to sustain positive customer relations and an overall positive image of the company’s brand.  Compiled daily reports of incidents regarding health and safety issues for management to guarantee customer safety and help prevent the company from any future liabilities. VOLUNTEERISM  Student Government Association, Director of Special Events at Prairie View A&M University  Member of Phi Beta Lambda, Participant In Highway Clean Ups and Community Service  High School Senior Class President; coordinated schoolevents such as Prom and various fundraisers  Junior Homecoming King at PVAMU; managed successfulcampaign for election  Speaker at Atlanta Business Proposal Competition