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LOCATION-BASED
GAMES IN TOURISM
Jessika Weber
PhD Researcher
School of Tourism, Bournemouth University
58th Meeting of the UNWTO Commission for Europe
and Seminar on Mobile Technologies for Improving
the Tourism Experience
GEOCACHING
Jenn Seva
•  Volunteer and avid geocacher since 2001
•  Business Development Manager at Geocaching HQ, Seattle
•  Editor of The Complete Idiot’s Guide to Geocaching, 3rd
Edition
•  MISSION: To inspire and enable discovery, exploration
and adventure.
OJOO
Peter Symons
•  Social media, tech and marketing expert
from Ghent, Belgium
•  Founder of OJOO, a revolutionary mobile app for creating,
playing, sharing and selling location-based games from
any mobile device
•  MISSION: turn the world into a big playground
GOOGLE
Anne Beuttenmüller
•  Joined Google 2008 and worked in
various positions
•  Since 2 years head of Product Marketing & Community
Management Europe for Ingress at Google’s Niantic Labs
•  MISSION: Create adventures & explorations through
meaningful interactions with the local environment and
people using technology and gameplay
GAMES AND
TOURISM ARE
TEMPORARY
ESCAPES INTO
ANOTHER WORLD(Ermi and Mäyrä 2005)
* USING THE
REAL WORLD AS
THE PLAYGROUND
LOCATION-BASED GAMES
… for mobile handheld devices can be
understood as outdoor games making use of
the player’s physical location via the
GPS sensor and compass to facilitate
gameplay activities. The player interacts
with virtual and physical game mechanics
in order to overcome artificial challenges and
to proceed gameplay in the real and game
environment.
Posi%ve	
  Player	
  Emo%ons	
  
Loca%on	
  Engagement	
  
ENGAGING EXPERIENCES
Authen%city	
  
Social	
  Interac%on	
  
Loca%on-­‐based	
  Storytelling	
  
Playfulness	
   Media%on	
  Tool	
  
Tourist LB Game
Tourism Locations
Real/Virtual	
  World	
  Game	
  Mechanics	
  	
  
HISTORY, PRESENT & FUTURE
2012 2013
• Google
Glass
2014
• 6th Gen.
iPhone
2015
•  VR –
Oculus Rift
•  AR –
HoloLens
•  EyeFly 3D
2016 …
• 4G
• Cloud
Gaming
1999
• Mobile
phones
with
GPS
2000 2006
• Google
maps
for
mobile
2007
• 1st Gen.
iPhone
2008
• Android
with
GPS
* POTENTIALS
FOR TOURISM
SMARTPHONES ARE KEY
ü Advancements in mobile technology
ü Affordability & increased connectivity
ü  Ubiquitous travel companion
Dads
0% 20% 40% 60% 80% 100%
Laptop
Tablets
Smartphones
Mobile device usage during travel
Over 55
35-54 years
Under 35 yeards
Total
MOBILE GAMES MARKET
ü  Growing 27.3% between 2015-19
ü Among all apps, 65% spend on games
ü  $ 24 Bn. mobile games revenue in 2016
ü  More than 60% of gamers play mobile games daily
Mobile Games Revenue 2014
THE MOBILE GAMER
ü  No longer a ‘stereotype’ game player
ü Average mobile gamer is 37 years old
ü  2 out of 5 players are female
ü  Play everywhere and any time
ü  Play ‘in-between’
ü  Like adventure and social games
* APPLICATION FIELDS
OUTDOOR TOURISM
CITY TOURISM
HOSPITALITY
CULTURAL HERITAGE
CURRENT (temporary) CHALLENGES
ü  High roaming in EU- free Wi-Fi in destinations
ü  GPS accuracy
ü  Compatibility of apps and devices
ü  Courage for innovation
LET‘S TURN THE
TOURISM WORLD
INTO A PLAYGROUND
KEY CRITERIA FOR IMPLEMENTATION
ü  Know your target audience & their interests
ü Real world application case
ü  Consider the gameplay context
ü Available, findable & user friendly game app
ü  Business model
ü  Games around the tourism journey
ü  Engaging and meaningful experiences
GAMEOVER
Jessika Weber
PhD Researcher
School of Tourism, Bournemouth University
jweber@bournemouth.ac.uk
www.jessikaweber.net
@JessikaWeber
REFERENCES
•  CCM Benchmark
•  Technavio Research
•  Statistica.com (June 2015)
•  Kallio, Kaipainen and Mäyrä (2007)
•  Engl and Nacke (2012)
•  Jacob and Coelho (2011)
•  Kallio, Kaipainen and Mäyrä (2007)
Pictures
Shutterstock and private

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Opportunities and Benefits of Location-based Games in Tourism

  • 1. LOCATION-BASED GAMES IN TOURISM Jessika Weber PhD Researcher School of Tourism, Bournemouth University 58th Meeting of the UNWTO Commission for Europe and Seminar on Mobile Technologies for Improving the Tourism Experience
  • 2. GEOCACHING Jenn Seva •  Volunteer and avid geocacher since 2001 •  Business Development Manager at Geocaching HQ, Seattle •  Editor of The Complete Idiot’s Guide to Geocaching, 3rd Edition •  MISSION: To inspire and enable discovery, exploration and adventure.
  • 3. OJOO Peter Symons •  Social media, tech and marketing expert from Ghent, Belgium •  Founder of OJOO, a revolutionary mobile app for creating, playing, sharing and selling location-based games from any mobile device •  MISSION: turn the world into a big playground
  • 4. GOOGLE Anne Beuttenmüller •  Joined Google 2008 and worked in various positions •  Since 2 years head of Product Marketing & Community Management Europe for Ingress at Google’s Niantic Labs •  MISSION: Create adventures & explorations through meaningful interactions with the local environment and people using technology and gameplay
  • 5. GAMES AND TOURISM ARE TEMPORARY ESCAPES INTO ANOTHER WORLD(Ermi and Mäyrä 2005)
  • 6.
  • 7. * USING THE REAL WORLD AS THE PLAYGROUND
  • 8. LOCATION-BASED GAMES … for mobile handheld devices can be understood as outdoor games making use of the player’s physical location via the GPS sensor and compass to facilitate gameplay activities. The player interacts with virtual and physical game mechanics in order to overcome artificial challenges and to proceed gameplay in the real and game environment.
  • 9.
  • 10. Posi%ve  Player  Emo%ons   Loca%on  Engagement   ENGAGING EXPERIENCES Authen%city   Social  Interac%on   Loca%on-­‐based  Storytelling   Playfulness   Media%on  Tool   Tourist LB Game Tourism Locations Real/Virtual  World  Game  Mechanics    
  • 11. HISTORY, PRESENT & FUTURE 2012 2013 • Google Glass 2014 • 6th Gen. iPhone 2015 •  VR – Oculus Rift •  AR – HoloLens •  EyeFly 3D 2016 … • 4G • Cloud Gaming 1999 • Mobile phones with GPS 2000 2006 • Google maps for mobile 2007 • 1st Gen. iPhone 2008 • Android with GPS
  • 13. SMARTPHONES ARE KEY ü Advancements in mobile technology ü Affordability & increased connectivity ü  Ubiquitous travel companion Dads 0% 20% 40% 60% 80% 100% Laptop Tablets Smartphones Mobile device usage during travel Over 55 35-54 years Under 35 yeards Total
  • 14. MOBILE GAMES MARKET ü  Growing 27.3% between 2015-19 ü Among all apps, 65% spend on games ü  $ 24 Bn. mobile games revenue in 2016 ü  More than 60% of gamers play mobile games daily Mobile Games Revenue 2014
  • 15. THE MOBILE GAMER ü  No longer a ‘stereotype’ game player ü Average mobile gamer is 37 years old ü  2 out of 5 players are female ü  Play everywhere and any time ü  Play ‘in-between’ ü  Like adventure and social games
  • 21. CURRENT (temporary) CHALLENGES ü  High roaming in EU- free Wi-Fi in destinations ü  GPS accuracy ü  Compatibility of apps and devices ü  Courage for innovation
  • 22. LET‘S TURN THE TOURISM WORLD INTO A PLAYGROUND
  • 23. KEY CRITERIA FOR IMPLEMENTATION ü  Know your target audience & their interests ü Real world application case ü  Consider the gameplay context ü Available, findable & user friendly game app ü  Business model ü  Games around the tourism journey ü  Engaging and meaningful experiences
  • 24. GAMEOVER Jessika Weber PhD Researcher School of Tourism, Bournemouth University jweber@bournemouth.ac.uk www.jessikaweber.net @JessikaWeber
  • 25. REFERENCES •  CCM Benchmark •  Technavio Research •  Statistica.com (June 2015) •  Kallio, Kaipainen and Mäyrä (2007) •  Engl and Nacke (2012) •  Jacob and Coelho (2011) •  Kallio, Kaipainen and Mäyrä (2007) Pictures Shutterstock and private