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emerge
nt
Your Disaster
Recovery Plan,
correct,
current and
available
everywhere
MANAGED DISASTER
RECOVERY SERVICES
 Planning, designing, documenting and distributing policies,
processes and procedures to ensure quick recovery of a
business IT infrastructure in the event of a disaster, man-
made or natural.
WHAT IS DISASTER
RECOVERY PLANNING?
A DR Plan is a document that includes everything anyone
would need to know to restore your business systems to an
operational state.
Without a DR Plan, how would you go about restoring
your businesses systems? Who would do it?
 Having a Disaster Recovery Plan…
 Eliminates critical business system downtime
 Limits the lag of service restoration
 Mitigates risk of loss of critical business information
 Enforces good practices in introducing change to business systems
 Supplements business insurance
 Strengthens trust in your business on part of customers, suppliers,
partners and regulators
WHY IS A DISASTER
RECOVERY PLAN NEEDED?
You have insurance to cover your business against the
unthinkable, but how long will it take to be back to
fully operational?
 Great! Yes, the data is important, but there’s more to a good
Disaster Recovery plan, things that will help you answer tough
questions like these
 Do you know how long it takes to restore your complete environment
 Parts of your environment?
 Do you know how much data you will lose and how this will effect
your business?
 Do you know how much each hour of downtime costs your business?
 How many people on staff know how to restore from the vendor’s
service?
 How long does it take to get ahold of hardware resources if they are
required?
 How would staff continue to work if the office itself became
physically unusable?
YEAH, BUT I ALREADY USE A VENDOR TO
BACKUP OUR DATA
Four major phases of Disaster Recovery Planning
 Where are you now?
 Do you have failover plans in place?
 Do existing procedures work?
 Are they locked in one person’s head?
 Prioritize
 What are your biggest risks?
 What systems can your business not run without?
 Build and distribute a working DR Plan
 Policies – How you ensure recovery is part of the plan forward
 Processes – Make sure when things change the plan still works
 Procedures – Restore individual systems and communicate with
stakeholders
 Test, test, & re-test
 Pick one of those critical systems you identified – what would happen if
someone kicked the power plug? Are you sure? Testing makes you sure…
HOW IS A DISASTER
RECOVERY PLAN BUILT?
Audit
Plan
Work
Test
 There are two traditional approaches to DR Planning
 Internal staff
  The institutional knowledge is already present
  Staff has a vested interest in success
  Probably not enough bandwidth
  Skills gap
  Lack of ‘assignment’
 DR Consultant
  Strong subject matter expertise
  Extra cost
  No assurance consultant advisements enacted after engagement
WHAT’S GOOD AND BAD ABOUT EITHER?
 Managed Disaster Recovery Planning Services gets all the
good stuff in the right places
HOW DO I GET THE BEST OF BOTH?
Staff Consultant
Institutional knowledge
Vested Interest
Expertise
Bandwidth
 Ensure your DR Plan does not get stale - all changes are
quickly and accurately reflected in the DR Plan
 Manage the distribution of the DR Plan revisions, both
electronic and paper, guaranteeing everyone has DR Plan
access at all times
 Make certain the DR Plan works with regularly scheduled and
controlled testing
 Organize recovery efforts with a clear well defined action plan
that outlines exactly what to do for all involved in restorative
effortsshare
SO, WHY MANAGED
DISASTER RECOVERY PLANNING?
Protect your business investment with a quality DR Plan that is
managed as a service, eliminating pitfalls and hidden costs,
both actual and opportunity, and redirect your people to
continuing to grow your business

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Managed Disaster Recovery Planning

  • 1. emerge nt Your Disaster Recovery Plan, correct, current and available everywhere MANAGED DISASTER RECOVERY SERVICES
  • 2.  Planning, designing, documenting and distributing policies, processes and procedures to ensure quick recovery of a business IT infrastructure in the event of a disaster, man- made or natural. WHAT IS DISASTER RECOVERY PLANNING? A DR Plan is a document that includes everything anyone would need to know to restore your business systems to an operational state.
  • 3. Without a DR Plan, how would you go about restoring your businesses systems? Who would do it?  Having a Disaster Recovery Plan…  Eliminates critical business system downtime  Limits the lag of service restoration  Mitigates risk of loss of critical business information  Enforces good practices in introducing change to business systems  Supplements business insurance  Strengthens trust in your business on part of customers, suppliers, partners and regulators WHY IS A DISASTER RECOVERY PLAN NEEDED? You have insurance to cover your business against the unthinkable, but how long will it take to be back to fully operational?
  • 4.  Great! Yes, the data is important, but there’s more to a good Disaster Recovery plan, things that will help you answer tough questions like these  Do you know how long it takes to restore your complete environment  Parts of your environment?  Do you know how much data you will lose and how this will effect your business?  Do you know how much each hour of downtime costs your business?  How many people on staff know how to restore from the vendor’s service?  How long does it take to get ahold of hardware resources if they are required?  How would staff continue to work if the office itself became physically unusable? YEAH, BUT I ALREADY USE A VENDOR TO BACKUP OUR DATA
  • 5. Four major phases of Disaster Recovery Planning  Where are you now?  Do you have failover plans in place?  Do existing procedures work?  Are they locked in one person’s head?  Prioritize  What are your biggest risks?  What systems can your business not run without?  Build and distribute a working DR Plan  Policies – How you ensure recovery is part of the plan forward  Processes – Make sure when things change the plan still works  Procedures – Restore individual systems and communicate with stakeholders  Test, test, & re-test  Pick one of those critical systems you identified – what would happen if someone kicked the power plug? Are you sure? Testing makes you sure… HOW IS A DISASTER RECOVERY PLAN BUILT? Audit Plan Work Test
  • 6.  There are two traditional approaches to DR Planning  Internal staff   The institutional knowledge is already present   Staff has a vested interest in success   Probably not enough bandwidth   Skills gap   Lack of ‘assignment’  DR Consultant   Strong subject matter expertise   Extra cost   No assurance consultant advisements enacted after engagement WHAT’S GOOD AND BAD ABOUT EITHER?
  • 7.  Managed Disaster Recovery Planning Services gets all the good stuff in the right places HOW DO I GET THE BEST OF BOTH? Staff Consultant Institutional knowledge Vested Interest Expertise Bandwidth
  • 8.  Ensure your DR Plan does not get stale - all changes are quickly and accurately reflected in the DR Plan  Manage the distribution of the DR Plan revisions, both electronic and paper, guaranteeing everyone has DR Plan access at all times  Make certain the DR Plan works with regularly scheduled and controlled testing  Organize recovery efforts with a clear well defined action plan that outlines exactly what to do for all involved in restorative effortsshare SO, WHY MANAGED DISASTER RECOVERY PLANNING? Protect your business investment with a quality DR Plan that is managed as a service, eliminating pitfalls and hidden costs, both actual and opportunity, and redirect your people to continuing to grow your business