2. Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back. - J. Marriott Jr
3. Fantastic things happen – to the way we feel, to the way we make other people feel. All this by simply using positive words. - Professor Leo F Buscaglia
4. Enthusiasm is the way you trigger other people's emotions so they instinctively help and support you. - Paul Meyer
5. Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. - George S. Patton
6. You can buy a person's hands but you can't buy his heart. His heart is where his enthusiasm, his loyalty is. - Stephen Covey
7. Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly. - Stephen R. Covey
8. Motivation is like food for the brain. You cannot get enough in one sitting. It needs continual and regular top up's. - Peter Davies
10. Motivation is the art of getting people to do what you want them to do because they want to do it. - Dwight D. Eisenhower
11. An empowered organisation is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organisational success. - Stephen R. Covey
12. Motivation is what gets you started. Habit is what keeps you going. - Jim Ryun
13. Sow a thought, and you reap an act, Sow an act, and you reap a habit, Sow a habit, and you reap a character, Sow a character, and you reap a destiny.
14. Great performance occurs when people know what is expected and why that matters. - Linda Holbeche
15. Consider what motivation actually is - a driving force within individuals to achieve a goal in order to fulfil some need or expectation. - Clare Anderson (CIPD Member)