Web Meetings need to be interactive and Collaborative.
• Webinars allow presenters to shares information and participants ask and respond to questions.
• Web collaboration can be text based or use an audio conference, or a combination with a live video feed.
• Promote text messaging between participants for better engagement and interaction.
• Use interactive tools such as Polling features to keep participants engaged.
• Poll before revealing content. This allows participants to think about and reflect on the subject.
• After Polling results or Chat question and answers, the facilitator summarizes the results.
Develop a Script
• A script details what is going to be said and describes actions taken by the presenter during the session.
• Use a script to as a way to outline the slide order to identify the frequency of interactions.
• Pace interactions every 3 to 6 minutes.
• Use a script to as a way to outline the slide order and to identify the length of delivery time.
Practice using the Script
• Create an almost word-for-word script of what will be said for each slide. Then practice!
• When using a scripted word-for-word dialog, the delivery needs to sound natural for each slide.
Establish Interactions in the Webinar Tool Beforehand
• Prepare Polling questions for use in the Web-conference application before the session starts.
• Pre-load Polling questions. Then test the Polling feature before the session begins.
• Develop Notes or Chat questions beforehand for cutting and pasting text during the event.
• All team members need to be familiar with the courses content and interactions.
Develop a Support Plan!
• As the first part of your support plan exchange contact information with all stakeholders (presenters etc.)
• Prepare for a computer or internet failure. Find and test an internet café or hotel business center beforehand.
• For voice use VOIP, as a voice back-up plan use a free conference calling service.
• Presenters use a second or back-up computer that has been pre-tested using the Webinar application.
Facilitator back-up plan!
• Develop problem solving plans for participants.
• Ensure the facilitator and speaker have shared contact info; phone, sms, email etc. as part of the plan.
• Plan a pre-conference meeting 30 minutes before the event to ensure everything is working.
Participant back-up plan!
• Technology can fail so don’t panic, use the pre-arranged back-up plan.
• Have participants test the webinar technology before attending the event to resolve technical issues.
• The back-up plan for technology failure might offer participants to use a previous recording later on.
• Another back-up plan for technology failure might be to schedule another day for the webinar.
• Let participants know that, if technology does not work, there is no penalty.
Preliminary Facilitation Activities
• Work with a team to deliver the session. Use a moderator to handle admin and tech issues etc.
• Use a coach/colleague to critique slide development to get feedback at all development stages.
• Study, learn and practice how to use the Web-conferencing tools in low-risk situations.
Study to Gain Experience
• Experience multiple Web-conferencing practice sessions if you are new to Web-conferencing.
• Experience examples of how a quality on-line learning environment works before you facilitate.
• Have prospective participants test the on-line delivery system beforehand.
Practice to Gain Experience
• Presenters and facilitators need to practice course delivery to get comfortable with Web-conference tools.
• All team members need to be aware of course pacing and delivery time.
• Use checklist to ensure fundamental activities happen such as starting the recording etc.
• Do not attempt to use all of the Web-conferencing tools in your first session.
Establish Webinar Etiquette
• Establish Webinar etiquette and ground rules and for participants to speak during an event.
• Expect everyone to show up at least 10 minutes before the events starts.
• Be respectful of noises that are distracting to other participants. Use the Mute option.
Order of Events
• Start with a slide to greet participants that tells them when the session will start shortly.
• Presenter/facilitators login, at least,20 minutes early to greet and to orient participants.
• At the programs start use key slides to direct the audience; such as for navigation and help.
Technology and Webinar Tools
• If possible, use two computers: one to monitor the class; the other to see how the class comes across.
• Be aware, some attention-getting presentation features do NOT work in on-line delivery systems.
• Web-conferencing systems can have presentation file size limits. Check well before the class.
Everyone Needs to Avoid Distractions
• Presenters need to work in a quite area. Avoid background noise, (sirens, barking dogs, loud announcements, etc.).
• Participants need to avoid or mute ambient noise to avoid transferring background noise to the webinar.
• Schedule breaks if the web session is longer than one hour.
Before Slide Development
• Get organized! Create an outline that arranges course content in order to tell a clear story.
• Do not expect the first draft of a presentation to be the final slide presentation.
• Survey the organizations culture to get a snapshot of past presentation practices.
• Discus your ideas for slide content and graphic design with the client to verify that is what is expected.
Slides Development Experience & Strategy
• Learn to use slide authoring applications efficiently and effectively.
• Use an easy-to-read font typeface at a suitable size, such as Helvetica or Ariel fonts.
• People remember a slides message that uses an image up to six times more than what they hear.
• Avoid entire slides with black text on white backgrounds. It’s hard on the eyes and brain.
• Some experts suggest to use dark backgrounds with light text. It is easier on the eyes and brain.
Preliminary Delivery Activities
• Prepare, load and test course content (slides etc.), voice, and sound options before the session begins.
• Upload a current photo of your self to make the on-line session more personal.
• Develop ground rules for who speaks, break times, texting, expected Polling replies, back-up plans, etc.
• Schedule breaks if the session is longer than one hour.
• Run through the course content by having at least one live on-line pilot session.
• Plan a second run through session if the first run through has too many issues to resolve.
• After each run through session expect to change/modify slide content and talking points.
• Work with an assistant in the pilot and final session who can provide instructor support and help participants.
• Have a plan to distribute slides efficiently to participants via email, a wiki, ftp site, etc.
• Tell participants how they will receive slides or files before or after the event.
Why Presentations Fail
• Statics show that 75 % to 80% of the presenters don’t practice. This promotes poor delivery performance.
• Practice is what makes the difference between a mediocre session and great web-conference.
• Practice, Practice, Practice create a high-quality web-conference.
During the session
• At the start of the session ensure the recording option has been started.
• Ensure that everyone knows the ground Rules for the Web-conference before the session.
• At the start of the class, allow participants to experiment with features such as chat and texting.
• Keep tuned into the participants during the session. Don’t be passive. Think out loud.
• Use body language to your advantage. Your audience will be able to “hear” your smile and movement as you talk.
• Debrief by reviewing positive and negative lessons learned, following the event.
Follow The Golden Rule
• Never deliver a presentation that you wouldn’t sit through. Practice is essential for success.
Graphic Arts Teaching Best Practices. By Jim Rich
Webinars with Wow Factors by Beck Pike Pluth
Interview with Catherine Zaranis
Darlene Christopher: Best Practices for Polling in Web Conference
Nancy Duarte: Resonate
The Elearning Guild:129 Tips on Using Technology in Virtual and Physical Classoom
by Insync training, LLC :101 Tips to Motivate the online Learner
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