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Accessibility and Design: Where Productivity and Philosophy Meet
- 1. Accessibility and Design Where Productivity and Philosophy Meet Ryan Strunk, Lead Accessibility Consultant Joe Lonsky, Principal Product Designer
- 3. Source: IBM Systems Sciences Institute - https://www.isixsigma.com/industries/software-it/defect-prevention-reducing-costs-and-enhancing-quality/ How much do bugs cost? 6.5x 15x1x in Design in Development in Testing 100 xin the Wild
- 4. If you find a bug while designing: Discussion happens, maybe a meeting. 😀
- 5. If you find a bug in the wild: 1. Users contact support 6. Design redraws 2. Support contacts Team/PM 7. PM approves 3. PM contacts QA 8. Dev fixes 4. QA checks the bug, confirms, writes a ticket 9. QA and design retest 5. PM prioritizes 10.Deployment 😢
- 6. When we joined the team here’s some of the things we found…
- 8. 1. Cuts down on defects. 2. Saves time and money. 3. Has greater compliance. 4. Cuts down redesign work. We needed a process that:
- 9. Our Process
- 10. Designer gets an assignment and starts discovery work.
- 11. Designer reaches out to accessibility consultant if (s)he has any questions.
- 12. • Colors • Margins • Formatting specs Early designs contain layout, but they may also contain technical info:
- 13. As discovery and concepting continues, the designer continues to reach out.
- 14. Before finalization, we look through the proposed finished designs.
- 15. • Enter comments into Zeplin • Add requirements into JIRA tickets Document
- 16. Let’s show you
- 17. First Pass Back button should allow perform escape gesture Selected tab of the segmented control should have "selected, " prepended to the label Filter button should be traited as a button Swiping order should be logical (left to right, top to bottom) When a new section has been selected, remove "selected, " from the old label. Each tab of the segmented control should be traited as a button. Product tile should have label of: "product title, price, rating” Product image tiles should have trait of button.
- 18. Second Pass
- 19. Benefits
- 20. Design/UX gets first-hand knowledge of requirements.
- 21. Developers get knowledge to create processes.
- 22. Fewer defects.
- 23. 1. Unable to change shipping speed on items in cart 2. Removing Promo code from cart causes endless speaking of “loading” 3. Cartwheel: When added and checkmark is displayed, VO still announces as “add item” Defects reported in October 2016:
- 26. Thank You Ryan Strunk Lead Accessibility Consultant @rstrunk Joe Lonsky Principal Product Designer @joe_lonsky
Editor's Notes
- RYAN What’s wrong here? What are the color contrast ratios? Was = 2.28 : 1 Should be = 4.5 : 1 We didn’t have a great process in place, and this sneaked in.
- JOE Per IBM System Sciences Institute Design $10 Development $65 Testing $150 Wild $1000
- JOE Ryan does push ups - quick set!
- JOE Ryan does more pushups! Falls down… Keep in mind, the backlog is building the entire time and can get huge
- RYAN 80 some defects Including ones like: Add Trait to add address button Add proper label to scan button Reverse order of remove and the item it refers to Color contrast and layout issues
- RYAN Example Story – 0 defects!!! RYAN STORY: Backlog and refactor story with PM’s?
- JOE To get to 0 defects, we used a process that incorporates accessibility at the beginning. 1) A process to cuts down on defects 2) A process that saves time and money 3) A process that has greater compliance 4) A process that cuts down on redesign work Nobody likes having their design turned back after it’s done
- RYAN
- JOE discovery could be a couple days or a couple weeks
- JOE
- JOE This is where we discuss adding Labels Hints Focus Order Traits Things engineers should know before development starts, but that doesn't fall under design. How many defects were bad screen reader coding? This solves that
- JOE
- JOE
- JOE to start, then RYAN
- RYAN or JOE
- JOE & RYAN Search results page
- JOE & RYAN Search results page UPDATED "Big change, moved the filter bar below the seg controller"
- RYAN or JOE
- JOE Ryan - goes into colors
- RYAN Code with traits. Automated tests.
- JOE
- Ryan
- RYAN Available to consult on more projects instead of spending so much time: filing defects retesting bugs Setting up the organization for success. If someone leaves, still capable of doing accessibility Spreading the knowledge to other organizations
- RYAN Stories about exclusion: “What do you test?” Those people can be your testers. … Why can’t they be your consultants? I get a better understanding of the visuals. Joe learns more about a11y from me.