1. JOGINDER SINGH
Mobile: 07893311668 ~ E-Mail: joginders@gmail.com
SAP LEAD
PROFILE SUMMARY
• Technically sophisticated & business savvy management professional with over 12 years of experience in the areas of
SAP – Project Management, Delivery Management, Business Analysis, Stakeholder Management and Team Management
• Currently associated with Tata Consultancy Services, Hyderabad as Delivery Lead, Architect
• Expertise in SAP with all project stages including Project Estimating, Requirements Determination, GAP Analysis, Issue
Resolution, Configuration, Custom Code Specifications, Training, Go-Live Assistance and Post Implementation Support
• Proficiency in project management, entailing planning, scheduling, negotiations with the client for service level agreements /
terms, project progress monitoring and delivery as per quality, time and budgetary norms.
• Experience in working with Virtual Team; worked in various locations such as Bangalore/ UK/ US
• Worked with SAP Germany Team for SD-RMCA Integration in B2CC and Implementation of CI Module
• Deftness in understanding business process, study and analyse workflow to design solutions (To-Be, Why-Why Analysis
and Freezing); preparing the detailed process flow for functional requirements
• Demonstrated excellence in integration with other modules, integration & user acceptance testing & extending post go-live
support, including training support to end-users
• Improved financial exit rate run time from 36 hours to 2 hours
• Effective communicator with excellent negotiation skills, leadership qualities and analytical power
SKILL SET
Managerial:
Leadership: Clear articulation of mission and energising teams through practical goal setting and empathy based
value systems
Strategic Contributor: Pioneer in using ever evolving technology to devise/innovate new service offerings and helping to
define Product/Service roadmap for the future.
Management: Ability to delegate and empower teams and yet retaining an eye for detail; catalyst for cross-
fertilisation of ideas/practices across teams and geographies; and, focus on using employee
satisfaction as an engine to drive customer satisfaction
Functional:
SAP Consulting Project Management Implementation & Support
As-Is / To-Be Analysis Solution Identification Blueprinting,
Data Migration Successful Roll Outs Integrations
Go-live and Post Go-live User Acceptance Testing End User Training
Technical Support & Documentation Performance Improvement Quality Assurance
Technical:
SAP ABAP (RICEWF) PI, SD, MM, FI, RMCA &CI Modules
Knowledge:
UI5
SAP HANA
AWARDS & ACCOLADES
• Bagged Above & Beyond Award for:
o B2CC US and Canada Implementation
o B2CC EMEA Rollout
o B2CC ASIA Rollout
o B2CC Financial Performance Improvement
• Hall of the Fame -2012 Q3 (TR) ,Hyderabad Site Reward and Recognition Program for Q2
EMPLOYMENT SCAN
Since Mar’14: Tata Consultancy Services, Hyderabad as Delivery Lead, Architect
Client: Thomson Reuters F & R
Accountabilities:
• Coordinating with Business SMEs, Enterprise Architect and Business Analyst in order to understand business
requirements; translating then into sustainable and scalable solution designs
• Spearheading project operations - integrated with SAP CRM, SAP ECC, SFDC, Siebel and AAA System
• Providing support to all aspects of project life cycle from initial kick-off through to requirement analysis, design, build and
transition phase

2. • Accountable for reviewing quality assurance strategy &test coverage; ensuring deliverables are validated against expected
standards
• Coordinated with Client Environment and Security Team on the proposed solution design
• Working in close relation with Vendors (SAP, SFDC) and related Client third party teams to bridge the gap between COTS
capabilities and custom requirements
• Working of TAD, Solution Design, WBS, project tracker, and change request document and traceability matrix
• Creating high quality technical architect documentation, build and maintain a repository of reusable design artefacts
including documents, models, blueprints, etc.
• Tracking deliverable, quality & risk using the JIRA and Service Manager Tool
• Working on Genesis Customer Migration; also handling the solution of Genesis Customer migration and Genesis Core
Jan’10-Mar’14: Thomson Reuters, Hyderabad as SAP Manager
Client: In House F & R Project
Accountabilities:
• Handled the SAP team for analysis, design and delivery of impacted B2CC Program; also managed the B2CC Rollout for
ASIA and EMEA and Upgrade to Eph6
• Took care of the implementation and support team for TR internal projects; experienced on the tools such as Service
Manager, Hub, Workday and JIRA
• Worked in close relation with a team for the requirement analysis, solution, testing scenario as well as discussing on end to
end testing, regression testing plans
• Responsible for:
o Providing an E2E solution to the process, business analyst and working closely with business to understand the
requirement and provide a best feasible solution
o Mentoring the team on performance improvement and best practice
o Working with data cleansing, stakeholders and internal team to closing out defects, outstanding issues
Aug’08-Feb’09: Computer Future, Manchester as Senior Consultant
Client: Findel Education Private Ltd.
Objects Developed: ALV reports, IDocs, BDC, Report Programming, Sap-scripts, BADI’S and User Exits
Accountabilities:
• Devised the proposed solution for the Functional Requirement/Specifications
• Involved in bug fixing and performance tuning activities
• Created test scenarios; also provided the best solution for developing new objects & extension of existing interfaces
• Worked on BW custom reports & user exits
• Accountable for designing, coding, testing and bug fixing of developments
PREVIOUS EXPERIENCE
Mar’05-Apr’08: Atos Origin, Mumbai and Runcorn as System Analyst
Clients: Hydro Aluminium, Philips, Unilever, GSK, Johnson & Johnson,
Objects Developed: ALV Reports, Web Dynpro, Object Oriented, Reports, IDocs, BDC &User
Exits, BADIs, Dialog Programming, LSMW, SAP-Scripts and Smart Forms
Jan’03-Feb’05: SNR Softech Ltd. as Software Engineer
Client: NABARD
EDUCATION & CREDENTIALS
Bachelors in Technology -IT in 2002
Guru Nanak Dev Engineering College, Affiliated to Visveshwariah Technology University, Bidar
Higher Secondary Certificate in 1998
Chanayka Junior College, Affiliated to Board of Intermediate, Hyderabad
Senior Secondary Certificate in 1996
Jupiter High School, Board of Secondary, Hyderabad
Professional Certifications:
• SAP ABAP with SAP Netweaver7.0D in 2009
• SAP Netweaver Exchange Infrastructure in 2008
• Developing Mobile App with SAP HANA Cloud Platform from OPEN SAP IN 2015
PERSONAL DOSSIER
Date of Birth: 25th
October, 1980
Address: 8-3-395, Manna Nivas, Yella Reddy Guda, Near BSNL Office, Ameerpet, Hyderabad-500073
Linguistic Abilities: English, Hindi, Punjabi &Telugu