Overview of Small and Medium Enterprise Development Platform - presentation to OAS

1. Social Venture Partners
Telecenter Seminar
23rd March 04
Social Venture Partners:
Business tools in a development context
John Broomfield

2. Assumptions
• It’s not about ICT’s and connectivity…..
• Segmentation of TCs and SMEs drives business model…..
• TCs are treated as SMEs…..
• TC or SME sustainability is dependent on delivering “value” to the
local community
• the local community determines whether the TC (or SME) delivers
value…..
• Some Problems are more easily solved at the network level rather
than the individual SME or TC level…..
Jul 13, 2009
Social Venture Partners

3. Key assumption
• SME & TC sustainability can be best
encouraged by integrating e-commerce,
demand generation and supplier
management into a single platform.
Jul 13, 2009
Social Venture Partners

4. The Platform
Potential customers Government Potential Suppliers
Revenue
Cost
Generation
Reduction
Activities
Skills and knowledge transfer Activities
SME Training
Macro
Infrastructure Level SME Support Platform Distribution Partnerships
Local Environment Micro
SME
Telecenters SME & Local
TC Training
SME
SME SME
Jul 13, 2009
Social Venture Partners

5. Demand Generation
NA & European
Markets
Infrastructure Level SME Support Platform Logistics and Distribution Partnerships
Local Environment
TC Local/National
Markets
SME SME
SME
Jul 13, 2009
Social Venture Partners

6. Demand Generation
Product flow
Information flow
NA & European
Financial flow
Markets
Infrastructure Level SME Support Platform Logistics and Distribution Partnerships
Local Environment
TC Local/National
Markets
SME SME
SME
Jul 13, 2009
Social Venture Partners

7. Demand Generation – Platform
functionality
• e-commerce hosting …..
• electronic payment …..
• active marketing of SME products …..
• Product listing and identification …..
• Listing business opportunities…..
Jul 13, 2009
Social Venture Partners

8. Electronic payments
• Local currency bank account …..
• International and national credit card
clearing
• Online automated clearing
• Cash transaction…..
• Bank transfer
• PayPal type services
Jul 13, 2009
Social Venture Partners

9. Cost reduction – Platform
functionality
• order aggregation – to take advantage of
volume discounts
• Affiliate programs
• Commission/ reseller programs
• partnering with distribution and logistics
companies to simplify product flow – from
suppliers and to customers
Jul 13, 2009
Social Venture Partners

10. Supplier Management
National/ International
Suppliers
Infrastructure Level SME Support Platform Logistics and Distribution Partnerships
Local Environment
TC
SME SME
SME
Local/National
Suppliers
Jul 13, 2009
Social Venture Partners

11. Skills and Knowledge – platform
functionality
• Providing targeted, needs driven training to TC’s
and SME’s…..
• Provide complete business training package…..
• Provide training to TC implementers and
facilitators…..
• Provide business model for TC sustainability…..
• Platform use and functionality training
• Business tools…..
Jul 13, 2009
Social Venture Partners

12. Training and support
Legal and Regulatory
Framework
Import/Export
SME Support Programs Content for
and funding TC facilitators
Implementers and
funders
Infrastructure Level SME Support Platform Logistics and Distribution Partnerships
Local Environment
Content
TC
For SMEs
For TCs
SME SME
SME
Jul 13, 2009
Social Venture Partners

13. Potential customers Government Potential Suppliers
Legal and Regulatory
Web based Framework
Franchise
Affiliate Program Import/Export
B2B & B2C
Europe & N. A. SME Support Programs Suppliers
and funding
SME & TC Order
Training Aggregation
Demand
Generation Affiliate
Supplier Programs
SME & TC Product
Management
Training Identification SME & TC
Training
Infrastructure Level SME Support Platform Logistics and Distribution Partnerships
SME & TC
Training
SME TC
SME
Local Environment SME
Jul 13, 2009 SME
Social Venture Partners

14. Government
Potential customers Potential Suppliers
Legal and Regulatory Import/Export
Framework Support
SME Support Programs
and funding
Revenue
Generation Skills and knowledge transfer
Activities SME Training Cost
Reduction
Global Environment Activities
Payments and Remittances
Customer Relationship Management Supplier Relationship Management
SME Training SME Support Platform TC Training
Logistics and Distribution Partnerships Supply Chain Management
Product and inventory Management
Local Environment
SME & Local
TC Training
Telecenters
SME
SME
SME
Jul 13, 2009 SME Social Venture Partners

15. Thank you
Questions?
• Please feel free to send me an email with
any questions
john.broomfield@svpww.com
Jul 13, 2009
Social Venture Partners

16. E-commerce architecture
Platform e-commerce
site
Selling to NA and
European Markets
Master Catalog database
SME
sub catalog sub catalog sub catalog
catalogs
SME web SME web SME web
site site site
Selling primarily to local
and national markets
Jul 13, 2009
Social Venture Partners

17. Supplier management Architecture
Selling directly to
SMEs and TCs
Platform e-commerce
Supplier site
Supplier data
Master Supplier db
TC cat. TC cat. TC cat.
Selling primarily
to local SMEs
TC site TC site TC site
SME
SME SME SME SME
Jul 13, 2009
Social Venture Partners