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John Cavanagh
16 Gleneagles Drive, Maidstone, Kent, ME16 6FH
07966663561 • name@mail.com
Personal statement
A conscientious and professional account manager with over fifteen years new business and account
management experience currently seeking a new opportunity. Dedicated to relationship building,
service delivery, and new business sales, which has resulted in a proven successful career across a
wide range of industries, from software sales to facilities services.
Key Skills
 Career focused, and ambitious with a hard work ethic
 Quickly makes my mark as a reliable and mature employee who is a strong supportive team
player, however also happy to work independently using my own initiative as the role requires
 Keen eye for detail
 Self motivating, and proactive, thrives upon achievement of targets and a job well done
 A friendly, outgoing, approachable person who consistently displays professional company
behaviours
 Excellent communication skills
 Proficient in MS Office, MI and pipeline production
Employment History
Account Manager, Johnson Apparelmaster, Field based, Kent
(March 2014 – Present)
Achievements and responsibilities:
 Brought on in late 2015 the largest client of the territory worth over £62,000 per year
 Achieved over 90% of both sales targets set for 2015
 Managing approximately 300 accounts in the Kent region
 Building relationships with buyers and other key influencers within my clients business
 Renewing all contracts that are due and up selling on all existing accounts
 Customer Retention
 Solving clients problems and issues with service
 Updating company MI as required
 Carrying out site surveys and assessing product requirements
 Complaint handling
 Collecting on unpaid accounts
Sales Consultant, PHS Group Plc, Field based, South East
(August 2010 – March 2014)
Achievements and responsibilities:

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 Managing a territory in the Mid Kent, Croydon and Surrey regions with approximately 1000
clients of varying sizes and industries
 Cold Calling and booking own appointments, sourcing new clients and managing current
portfolio
 Responsible for growing my existing client portfolio by introducing them to additional products
and services, up-selling new market products when appropriate
 Understanding the clients requirements and providing solutions to meet their needs
 Conduct business surveys and quote based on requirements
 Front line relationship management for current clients which includes complaint handling
 Responsible for all client communication
 Highly flexible to the demands of the role and client requirements
 Produce my own marketing material and cover letters to make sure the benefits of the
company products are presented to a wider audience
Sales Manager, VIASYS, West Malling
(May 2009 – July 2010)
Achievements and responsibilities:
:
 Software house introducing to the gas & oil market place a new concept product
 Assisted in the marketing of this product which included releasing press releases, assisting in
the design of marketing material, organising mail shots, and cold calling businesses to set up
demonstrations
 Involved with the designing and presentation of webinars
 Organised a product launch in Aberdeen which resulted in agining attendance from buyers
from over thirty companies which successfully gained interest in the new software leading to
sales
 Travelling to Aberdeen regularly to attend sales meetings presenting to key decision makers
 Working alongside customers and assisting with implementation expectations and
customising the software creating a bespoke solution
 Sadly was made redundant from role when company went into liquidation
Sales Consultant, Federation Against Software Theft (FAST), South East
(August 2006 – May 2009)
Achievements and responsibilities:
:
 Qualified FAST Approved Software Auditor
 Conducting audits within the business to identify areas of risk and provide a planned solution
 Visit businesses from SME 30 staff to large corporate 10,000 staff
 Delivering presentations from Middle Management to Board level
 Risk analysis workshops to corporate business Directors, identifying key areas of risk within
IT Compliance
 Selling a membership / subscription service that offers solution through software tools,
training and education and consultancy to enable businesses to achieve IT and Software
Compliance
 Services negotiated and maintained with high value commercial organisations and FTSE 100
listed companies, selling B2B to a variety of sectors
 Ability to provide a detailed report of compliance and risk and help businesses plan mitigation
 Existing client account management, diary account maintenance through CRM modules.
 Approachable and efficient telephone manner projecting the company standards at all times

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Education/ Training
Eaglesfield School for Boys
(1984-1989
8 GCSEs, grade A-C, 3 A Level’s grade A-C including Maths and English
Training
 Negotation Skills delivered by Sourcing Performance
 Effective Cold Calling- Kent Business
 SAM Essentials and Microsoft Licensing
 Huthwaite International Spin Selling Techniques
 Qualified FAST Approved Software Auditor
 Qualified FAST Approved Software Manager
Hobbies & Interests
Outside of work I assist friends who organise on a bi-monthly basis trips into London to help the
homeless, we give out clothes as well as hot soup and sandwiches.
I also enjoy producing my own music tracks, reading, walking and travelling.
References
References are available upon request.