1. Meeting with ATG 2013
Practices Overview and
Knowledge Sharing
CONFIDENTIAL

2. Who We Are: Advanced Technology Group (atg) is a highly specialized
management and technology consultancy focused on optimizing the lifecycle from
customer experience to billing and revenue management (Q2C or CRM to BRM)
for leading technology and new media providers.
Size: 125 + Associates
Headquarters: Kansas City
US Locations:
— Atlanta, GA
— St. Louis, MO
— Overland Park, KS (HQ)
— Cincinnati, OH
— Denver, CO
— Missoula, MT
14th Year of Operation: Privately Held Firm
Client Base: USA, Canada, Puerto Rico, UK
ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Company Information
2

3. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Mission Statement
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We’re enabling the new digital economy by helping our clients accelerate
innovations to market, build trustworthy revenue cycles, and deliver outstanding
customer experiences. We accomplish this through a team of business and
technical consultants that have unmatched expertise in customer care and billing.
atg – where innovation meets performance.

4. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Capability Overview
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Customer Relationship Management to Billing & Revenue Management
Lead
Generation
Lead /
Opportunity
Mgt.
Quote
Creation
Quote
Execution
Order
Request
Order
Decomp.
Order
Mgt.
BillingProvisioning
Manage
Contract
Lifecycle
Billing & Revenue Management
Provisioning & Service Management
Order Management
Customer Relationship Management / Customer Experience
Enterprise
Platforms
Cloud
Enterprise
Desktop
ATGCapability
Domains&COE’s
Quality Assurance
& Performance
Information Mgt. &
Business Intelligence
Information Security
& Compliance
Enterprise
Rationalization &
System Conversion
Software Solution
Center (SSC)
Software-Product-Architecture.
Systems Design
& Integration
(Q2C Solutions)
Process Improvement
& Innovation Solutions
Strategy, Business, &
Management Consulting
TM Forum Mapping: Operational Support & Readiness, Fulfillment, Assurance, and Billing & Revenue Management Process Areas
Mobile
Delivery Management & Assurance (BRM, PPM, PMO, Program/Project Mgt., Requirements Mgt.)

5. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Specialties
5
Distributed
Enterprise
Agile
Scale
Computing
Java EE /
Open
Source
Web
Applications

6. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Technology Sets
Core Platform Competencies
• Java / J2EE Ecosystem
• .NET Ecosystem
• Web Applications
• Web Services, Middleware
and APIs
• Mobile platforms
• “Big Data” – MapReduce,
NoSQL
• Application Performance
Monitoring (APM) and
Tuning
Frequently Used Tools
• Jira
• Common IDEs
• Continuous Integration
• Virtualization
• Selenium
• ITKO/Lisa
• HP/Load Runner
• Kettle
• JMeter
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7. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
atg Agile
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• We are not methodology wonks; our clients want results, not ideological
purity
• We excel at leveraging the tools and best practices of many agile
methodologies and applying them to the client and project(s) at hand
• Some of our favorites:
– Iterative development and delivery
– Test optimized development
– Operations focused development
– Team accountability (scrum)
– Risk-driven project management
– UI driven development
– End user involvement throughout the process
– Simplify simplify simplify
• And our very favorite:
– Best people produce best results

8. Quality Assurance and
Performance (QAP)
Practice Overview
ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL

9. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Solution Lines and Programs
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qap
QAP Strategy & Delivery Management:
– Scoping & Planning
– Program Management
– Measurement (KPIs & Success Metrics)
Manual Functional Testing (AG, WF, ITR):
– Integration Testing
– Systems Testing
– End-to-End Testing
– User Acceptance Testing
Automation:
– Automated Regression
– Automated Data Comparison
– New Functionality
Load & Performance Testing:
– Disparate (component)
– Integrated
QA Flex Programs:
– Dynamic QAP Services
– Base QA Availability + Overflow
– US Centric Delivery Model
– Global Delivery Capability
(Rural, Near Shore, Off Shore)

10. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Capability and Accomplishments
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qap
− Acceleration: Have reduced testing cycles by as much as
93% (Up to 1500% more testing volume per hour)!
− Quality: Helped our clients
achieve up to 100% deflection
rates for critical and medium
severity defects in production.
− Throughput: Reduced overall SDLC cycle time by as much
as 40%.

11. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Tool Suite Expertise
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∞ HP Quality Center: Test
Management, Defect
Management
∞ HP Quick Test Pro: Test
Automation
∞ HP Business
Process Testing
∞ ITKO Lisa: Service Layer (SOA)
Automation Testing
∞ SeleniumHQ:
Test Automation
∞ Jira: Test Management,
Defect Management ∞ Apache J Meter: Load &
Performance
∞ Pentaho Kettle: Automated Data
Comparison
∞ HP Load Runner: Load &
Performance Testing
∞ HP Site Scope Load &
Performance Monitoring
ATG’s QAP Practice leverages
industry leading tools; however
ATG does not maintain a formal
partnership with any vendor. This
promotes advocacy and flexibility,
as most QA programs can take
advantage of QA tool suites
already procured, managed, and
maintained by our clients.

12. ADVANCED TECHNOLOGY GROUP | atginfo.comCONFIDENTIAL
Client Base
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Select Clients Select Platform Experience
Select Partners