Ce diaporama a bien été signalé.
Nous utilisons votre profil LinkedIn et vos données d’activité pour vous proposer des publicités personnalisées et pertinentes. Vous pouvez changer vos préférences de publicités à tout moment.

Sustainable Times Issue 2

704 vues

Publié le

Issue 2 of The Sustainable Times Magazine - download and see what we had in our 2nd issue.

The perceived expense of green IT has caused many to
question its prospects during the current economic crisis.
While it is true that purchasers may opt for cheaper,
less energy-effi cient products, we believe that the core
principles of sustainability and resource management
have never been more relevant and are confi dent that
2009 will be a breakthrough year in sustainable business

  • Secrets to making $$$ with paid surveys...  https://tinyurl.com/make2793amonth
    Voulez-vous vraiment ?  Oui  Non
    Votre message apparaîtra ici
  • Soyez le premier à aimer ceci

Sustainable Times Issue 2

  1. 1. WINTER 2008/9 Green Certification Paper Merchants Fight Back Top Ten Recycled Chairs Office Lighting Recycling Office Furniture Putting Waste to Work Green Tips Does your printer supplier tick BOTH boxes? ? ENVIRONMENTALLY RESPONSIBLE ? ETHICALLY SOUND Brother does! For the second year running Brother has come top of the Ethical Company Organisation’s results in each of our product categories. Green from the ground up... page 17
  2. 2. For a number of years care and concern f the environment h always b of paramount b f d for h has l been f importance to the edding company. Our pens and markers have contained only the safest ingredients for many years. Many of the products are refillable, and even some of the nibs are replaceable, where appropriate. In recent years, we have installed modern, efficient production processes including a photovoltaic plant to generate electricity, and have also incorporated the use of recycled paper. Today we are proud to announce the introduction of four markers, whose caps and barrels are made predominately from recycled material, or a renewable resource. The new range includes: permanent markers in a bullet and chisel tip, a bullet-tipped boardmarker and a chisel-tipped highlighter. For more information, please go to www.edding-ag.com/environment
  3. 3. COMPETITION : COMPETITION : COMPETITION : COMPETITION Win a carbon footprint audit and 12 months’ worth of free offsets How big is your Welcome to the second issue of Sustainable Times, your guide to green office products and services. carbon footprint? The perceived expense of green IT has caused many to question its prospects during the current economic crisis. While it is true that purchasers may opt for cheaper, less energy-efficient products, we believe that the core principles of sustainability and resource management have never been more relevant and are confident that 2009 will be a breakthrough year in sustainable business practices. May you all have a happy, prosperous and green 2009!. A new carbon footprint calculator on the Carbon Neutral Company website gives businesses a simple, fourstep procedure for measuring their greenhouse gas emissions. If you’re feeling lucky, you could even win a free carbon assessment for your business, plus 12 months’ worth of free offsets. All you have to do to be in with a chance is enter CarbonNeutral Company’s small business survey (details at the bottom of the page). James Goulding, Editor STEP ONE Collect your data. The more you complete of these questions, the more accurate your carbon footprint will be: 1. What is the total area of your office space (m2)? 2. What is your annual electricity, gas and oil consumption in KwH? 3. How much non-recycled waste does your company produce per year (kg)? 4. What is the annual distance or fuel consumption of company owned vehicles? 5. What is the annual business travel distance or fuel consumption in noncompany owned vehicles? 6. How many business journeys are taken by taxi or train per year? 7. How many long/short haul flights are taken per year? 8. What is the number of overnight stays in hotels per year? 9. What is the annual commuting distance by staff? CONTENTS 03 Competition 04 Agenda 11 Green Labels 17 Cover Story: Brother minimises environmental impact 19 Lighting 20 Recycling Office Furniture 12 Pulp & Paper 22 Managed Print The paper industry Services answers its critics 14 Sustainable Seating 25 Office Moves 26 What’s New Ten of the best recycled office chairs 28 Top Tips Manufacturer Accreditation Schemes Editor James Goulding 01962 771862 jamesg@binfo.co.uk Advertising Director Ethan White 01474 824711 ethan@binfo.co.uk Publishing Director Neil Trim 07803 087229 dd 01737 249408 neil@binfo.co.uk Sustainable Times is a supplement of Business Info Magazine. It is published by Kingswood Media Ltd., 4 New Cottages, Green Farm Lane, Shorne, Kent DA12 3HQ. Tel: 01474 824711. Email: info@binfo.co.uk No part of Sustainable Times can be reproduced without prior written permission of the publisher. © 2009 Kingswood Media Ltd. The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards. The paper is made from Elementary Chlorine Free (ECF) pulp, which is sourced from sustainable, properly managed forestation. STEP TWO Simply log onto The Small Business Calculator and enter your data: http://www.carbonneutral.com/ business-carbon-calculator STEP THREE Press the ‘Calculate’ button, and your carbon footprint will be calculated automatically. You can see where the majority of your CO2 emissions are coming from. STEP FOUR You can instantly reduce your carbon footprint to net zero by selecting the ‘Offset Your Emissions’ button. For every 1 tonne of CO2 you produce, you will be paying for 1 tonne to be saved by climate-friendly projects around the world. If you want to go one step further, you could select the ‘Become a CarbonNeutral Company’ button. This will give you an independent and audited carbon assessment; a report on ways to internally reduce your CO2 emissions; advice on external reductions through offsetting; and marketing help to communicate what you have done. When you have reduced your emissions to net zero through the CarbonNeutral programme, you will be awarded the CarbonNeutral® brand mark for use across your collateral. www.carbonneutral.com/businesscarbon-calculator WIN A FREE CARBON AUDIT The CarbonNeutral Company is eager to find out what small businesses think about climate change, carbon footprinting and carbon offsetting and has produced a small online questionnaire on the subject that will take no longer than five minutes to complete. All responses are completely confidential and businesses are not required to submit any contact details unless they would like to enter a prize draw to receive a CarbonNeutral® small business package (a free carbon footprint audit of your business plus the reduction of your carbon footprint to ‘net zero’ for one year – up to a maximum of 100tCO2). To view the survey and enter the prize draw please go to www.carbonneutral. com/sbsurvey COMPETITION : COMPETITION : COMPETITION : COMPETITION PEFC/16-33-595 CU-CoC-810614
  4. 4. greenAgenda Reverse vending turns trash into cash Stagecoach Group Chief Executive Brian Souter launches Scotland’s first reverse vending recycling scheme at the Ellon Park and Ride facility in Aberdeenshire Aberdeen residents can look forward to discounted bus journeys following the launch of Scotland’s first reverse vending recycling project by Stagecoach and Aberdeenshire Council. An automatic reverse vending machine at the Ellon Park and Ride facility allows commuters to exchange used drinks cans and plastic bottles for Stagecoach Green points. Green points can be redeemed for discounted bus travel at a rate of 50 green points for a 20p travel voucher and 100 points for a 50p voucher. Users receive one Green point for every item recycled. The reVend FR 600 supplied by the Reverse Vending Corporation automatically sorts cans and bottles and prints a ticket for every item recycled. It has a capacity of 2,000 items. Earlier in 2008, Stagecoach launched a partnership with Perth and Kinross Real Nappy Network (PKRNN) to offer a week’s free bus travel to anyone who signed up for PKRNN’s real nappy service. www.stagecoachgroup.com www.reversevending.co.uk London Remade award winners announced In 2008, the combined purchases of Londonbased organisations that have signed up to the Mayor of London’s Green Procurement Code diverted 72,490 tonnes of waste from landfill. According to London Remade, this is enough waste to fill 187 Olympic-sized swimming pools. The 126 signatories to the Mayor of London’s Green Procurement Code spent £306 million on sustainable and recycled products and services from more than 500 suppliers. Purchases included 5,074 remanufactured printer cartridges; 23,840 bags of fairtrade tea; 21 energy-efficient streetlamps; and 892,366 reams of recycled paper. The purchase of recycled paper alone resulted in the equivalent savings of 36,958 trees, 5,000m3 of landfill space and 65,214,107m3 of water. The winners of the 2008 Awards for outstanding achievement were Mapeley Estates Ltd, London Fire Brigade, the London Borough of Barking and Dagenham and Transport for London. The Mayor of London’s Green Procurement Code is a free support service set up to help Londonbased organisations reduce their environmental impact through responsible purchasing. www.greenprocurementcode.co.uk The Award trophy is made from recycled glass encapsulating a length of reclaimed copper. HP to offer long-lasting Sonata laptop batteries HP is to offer Boston-Power’s long-lasting Sonata Lithium-ion (Li-ion) battery cell as an upgrade option on select HP consumer notebooks. HP Enviro Series program notebook batteries with Sonata technology are claimed to deliver ‘like-new performance’ for three years, unlike other batteries that start to deteriorate after three to six months. The use of longer-lasting batteries has environmental benefits as it reduces the need to replace batteries so often – according to a recent Harris Interactive poll, 40% of consumers who have owned a notebook for three years or more have replaced the battery as many as five times. In the same poll, more than one third of notebook users (36%) said that they would be willing to pay more for batteries that are better for the environment; 54% said they would pay more for one that recharged more quickly (Sonata has 50% faster recharge times); and 51% said they would pay extra for a battery that came with a two-year warranty (HP Enviro Series program notebook batteries with Sonata technology have three-year warranties). www.hp.com 04 sustainabletimes AVERY TO PLANT TREES IN KENYA Avery has joined forces with the Green Belt Movement to plant 100,000 new trees in Kenya. Every time a customer redeems the voucher code on promotional packs of Avery Eco-Friendly Laser Addressing Labels, Recycled Labels and Laser ID Labels, Avery will plant a tree. Customers can enter code details on Avery’s dedicated microsite at www.nature.avery.eu The Green Belt Movement was founded in 1977 by Wangari Maathai, the first African woman to receive the Nobelw Peace Prize. Since then, it has planted more than 40 million trees, increasing forest coverage, conserving biodiversity and helping to provide income and sustenance to hundreds of thousands of Kenyan people. greenbeltmovement.org 0870 903 9500
  5. 5. Simple steps to save energy As the worsening economy forces businesses to cut costs, npower is recommending energy-saving measures as one of the easiest ways to reduce expenditure. Its team of experts recently helped four businesses cut their energy spend by £1,200 and reduce CO2 output by almost 4.9 tonnes by implementing simple measures that could help any business save up to 20% on energy bills. These included reducing the air conditioning settings in a pub by 2°C; defrosting the fridge freezer and installing energy efficient lighting at a car auctioneer’s; and draught proofing doors and changing light bulbs in a shop. No premiums for green IT, please Lack of knowledge and high prices are the two biggest obstacles to green purchasing, according to a global survey conducted by Cohn & Wolfe and Strategic Oxygen. The GreenFactor survey of 12,000 consumers found that the cost of Green IT was a factor for 45% of respondents. More than half (57%) said that they did not expect and were not willing to pay premiums for green electronics. Just 15% said they expected and were prepared to pay higher prices for Green IT. For more survey results, turn to page 11. What’s stopping you from being green? When it comes to being green it seems that there is always something or someone that stops us from acting in a more responsible manner. According to an ICM Research survey for the Energy Saving Trust, 63% of us would be greener if the Government offered green tax credits; 50% of us would live a greener lifestyle if we had more time; and 44% would act more responsibly if our employers gave us an incentive to do so, such as loans to buy energy-efficient products. Blaming one’s employer is not a completely groundless excuse, as the pan-European survey of 6,000 adults revealed that Britons work the longest hours in Europe and spend the most time commuting (more than 5 hours per week). Almost one in three Britons said that their job was the main reason they did not have time to be green and one in seven (14%) would like their employer to give them time off to take necessary carbon reduction measures. More than a quarter of British survey respondents (27%) said they would like the Government to introduce a green public holiday to help them find time to take action to reduce their carbon footprint, compared with a European average of 12%. www.energysavingtrust.org.uk 0800 512012 Unveiled at the 2008 Philips Simplicity event in Moscow, the Light Blossom outdoor lighting concept collects energy from both the sun and wind. It is designed to generate enough electricity to power itself with any surplus being fed into the grid. www.greenfactorstudy.com Guaranteed carbon capture To counter the poor reputation of forestry offsets, carbon offset company Carbonica guarantees that its reforestation programmes in Central America will capture carbon throughout the term of the offset. Dr Mikel Susperregi, founder of Carbonica, said that trees would be assessed on an annual basis and any damaged ones replaced. He added: “Trees release the CO2 that they have captured during their growth back into the atmosphere when they die. That is why it is important to replace them upon maturity and use the timber commercially. The CO2 is then safely locked away in the wood. This way the forests are efficient sinks of carbon.” www.carbonica.org 020 7499 9192 www.binfo.co.uk HPA identifies radiation risk from light bulbs People who sit for long periods next to certain energy-saving compact fluorescent light bulbs could be exposed to higher than recommended ultraviolet radiation levels, the Health Protection Agency (HPA) has warned. The HPA recommends that open (single envelope) CFLs should not be used if someone is likely to be within 1 foot or 30cm of a bare bulb for more than 1 hour a day. In such situations, open CFLs should be replaced by encapsulated (double envelope) bulbs, which look similar to traditional domestic light bulbs. Alternatively, the lamp should be moved at least 30 cm or 1 ft away. The HPA’s research found that people within 2 cm of some open flourescent bulbs were exposed to radiation levels equivalent to direct sunlight on a summer’s day. Panasonic sponsors WWF Panasonic is becoming a major sponsor of the WWF as part of its ‘eco ideas’ strategy to improve the efficiency of products, increase environmental performance at manufacturing sites and encourage people to act more responsibly. The consumer electronics company is sponsoring WWF’s International Arctic Programme, which has been established to protect this pristine region from growing threats, ranging from climate change to illegal fishing and oil and gas exploration. As part of the ‘eco ideas’ programme, Panasonic also plans to launch 20 ‘superior green products’ by March 2010 and reduce CO2 emissions from European manufacturing sites by 10%. www.panda.org/arctic www.panasonic.net/eco greenAgenda… sustainabletimes 05
  6. 6. greenAgenda By preventing heat loss through poor insulation or windows, businesses like the RSA Birmingham ICC can significantly reduce heating bills. Don’t neglect tried and tested CHP Sustainable power group ENER-G is warning that tried and trusted technologies, such as combined heat and power (CHP), should not be sidelined in the rush to develop power from renewables. Alan Barlow, managing director of ENER-G Combined Power, points out that the simultaneous generation of electricity and useful heat is almost twice as efficient as conventional power generation and is a proven technology. “CHP reduces greenhouse emissions drastically by capturing the heat output that is wasted in conventional power generation. But unlike renewable technologies such as wind it doesn’t benefit from large subsidies and suffers from ‘Cinderella syndrome’ in which its value goes largely unrecognised.” He added: “We need renewable generation, but in our race to meet targets we must not forget about those important technologies that help consumers cut their carbon output. CHP electricity is around one third of the price charged by conventional UK suppliers and cuts carbon by around 20%, yet out of all the members of the European Union the UK’s current CHP capacity is the fourth lowest.” Official statistics show that every 1 MW of CHP operating in the UK helps reduce carbon emissions by between 510 and 760 tonnes every year. The Government’s target is to reach a UK CHP capacity of 10,000 MW by 2010. www.energ.co.uk RSA urges landlords to do more than the minimum for an EPC Insurer RSA is urging landlords to do more than the bare minimum to comply with the Energy Performance of Buildings Directive. Instead of simply obtaining an Energy Performance Certificate (EPC), it is advising them to follow the EPC’s recommendations for improving energy-efficiency. EPCs – mandatory for all buildings being leased or sold – indicate how energy efficient a building is on a scale of A to G and recommend ways to further improve energy efficiency, for example by resetting building management systems or replacing air conditioning units or windows. RSA is following the EPC recommendations for its Manchester office EPC by purchasing a duct for the heating and ventilation system at a cost of £15,000. It is estimated that this investment will lead to an annual savings of £6,000. www.rsagroup.com Two’s company Userful is giving away free software that enables two people to share a single computer, eliminating the need to buy a second home PC. The two-person version of Userful’s Multiplier desktop virtualisation software enables a single PC to support two users simultaneously. All the second user has to do is connect an extra monitor, USB keyboard and mouse. The full version of the software can create up to 10 independent workstations from a single PC, reducing the number of computers that need to be purchased and maintained. It is already used on 30,000 workstations in schools, libraries, hotels and other businesses worldwide. http://userful.com/products/free-2-user Bio-plastics set for wider use in MFPs Canon U.S.A. and Toray Industries have developed the first bio-plastic suitable for use on the exterior parts of MFPs. Plastics that contain plant-derived components require less oil and have 20% fewer manufacturingrelated CO2 emissions than wholly petroleumbased plastics, but their use to date has been limited due to shortcomings in the areas of flame retardance, impact resistance, heat resistance and malleability. Ecodear bio-plastic overcomes one of the main objections to the wider use of bio-plastics by meeting the highest levels of flame retardance (5V classification under the UL 94 flammability testing program), which is essential for exterior MFP parts. 06 sustainabletimes In 2009, Canon plans to use 100 tons of the material, which includes 25% plant-derived material (by weight). From 2009, the outer panels of certain Canon MFPs will be made from bio-plastics greenBrief On the slide The economic crisis is pushing sustainability down the boardroom agenda, according to a survey by Echo Research. Nearly two thirds (63%) of opinion leaders surveyed said they viewed it as a low or non-priority, and almost half (47%) said that businesses would do less in the current economic climate. Fewer than one in three (29%) believe that business is making a significant contribution to sustainability. www.echoresearch.com Paper recycling on target The paper and board recycling rate in Europe reached 64.5% in 2007, according to The European Recovered Paper Council (ERPC). This confirms that the industry is on track to meet its voluntary target of 66% by 2010. The total amount of paper collected and sent to be recycled in paper mills was 60.1 million tonnes, an increase of 7.6 million tonnes (or +14.5%) since 2004, the base year for the target. www.paperrecovery.org Double the money The Carbon Trust is doubling the size of grants available under its flagship Applied Research scheme from £250k to £500k. Carbon Trust Applied Research grant funding supports the development of technologies that have the potential to reduce UK carbon emissions. Since 2001, it has invested £18.5 million in 145 projects as diverse as fuel cells, combined heat and power, bioenergy, solar power, low carbon building technology and wave energy convertors. Of the 95 projects completed to date, 70% have filed patents, secured follow-on funding or generated commercial sales. www.carbontrust.co.uk 0800 085 2005 How to save Businesses can identify where to make savings using a free online tool developed by BT Business. Based on work that BT and Global Action Plan have undertaken on behalf of corporate clients, the BT Business Environmental Self-assessment Tool (BT BEST) identifies where businesses have an environmental impact and what they can do to improve their green credentials. www.bt.com/btbest 0870 903 9500
  7. 7. packaging products that don’t cost the earth... At Ambassador and Jiffy, we look closely on how to combine everything you expect from our top brand products with the environmental awareness our society needs. Our aim is to provide environmentally friendly protective packaging through a range of quality and cost effective solutions. We have a selection of products that are fully recyclable or contain recycled materials, without compromising the protection your items require. Jiffy Green Bubble Fully recyclable cushioning made using 100% recycled polyethylene. Super Lite The fully recyclable all polythene postal bag that can be written on and printed, provides a waterproof product. Degradable Carrier Bags Ê Our brand new range of Degradable Polythene Carrier Bags are manufactured from recycled materials and themselves are fully recyclable. Jiffy Padded Bags The original eco-mailer has a fully recyclable all paper construction with up to 65% recycled content. 100% paper cushioning protection. Ambassador packaging Ltd, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QB Tel: 0870 60 99 888 | Fax: 0870 60 99 889 | Web: www.ambassadorpackagingcom reliable products, reliable people Jiffy Packaging Company Ltd, Road Four, Winsford Industrial Estate, Winsford, Cheshire CW7 3QR Tel: 01606 867200 | Fax: 01606 861877 | Web: www.jiffy.co.uk
  8. 8. Did you know? greenAgenda • Less than 5% of the annual worldwide volume of mobile phone handsets shipped come back through recycling or ethical disposal programs (source: Mobile Handset Green Initiatives, ABI Research www.abiresearch.com) • 60% of office chairs end up in landfill at end of life (source: Orangebox) • It takes 97% less energy to make aluminium from recovered material than it does to make it from bauxite, aluminium’s source material. Making steel from recovered material requires 75% less energy than making it from iron and ore (source: Okamura) • Recycling one tonne of steel cans saves 1.5 tonnes of iron ore, 0.5 tonnes of coal and 40% water usage. Recycling just seven steel cans saves enough energy to power a 60-watt light bulb for 26 hours (source: SCRIB, the Steel Can Recycling Information Bureau) • Lighting is responsible for 19% of all electricity used. Street lighting and buildings account for 75% of lighting-related electricity consumption. Up to 80% of lighting systems in buildings are based on outdated technology (source: Philips) • If all the lighting in the world was switched to energy efficient solutions, we would save €120 billion worth of electricity and 630 million tonnes of CO2. That is equivalent to the output of 500 power plants or 1,800 million barrels of oil each year (source: Philips) • Almost half of UK households (47%) still leave the TV on standby when they go to bed, wasting more than £80,000 a year in electricity (source: Energy Saving Trust) Top Tips for Green IT To help businesses successfully implement Green IT policies, Cefyn Grafton from Remploy e-cycle has compiled the following top tips. 1. “One of the easiest ways to be greener is simply to use less IT equipment in the first place”, says Cefyn. “Sharing equipment, such as printers and photocopiers, and hot-desking where possible are two simple and effective ways of doing this.” 2. Cefyn recommends purchasing from responsible manufacturers, suppliers and distributors to ensure your IT equipment isn’t already causing unnecessary damage to the environment. “Many manufacturers use lead-free solders, for example, and do not treat their plastics with harmful chemicals. It’s also important to bear in mind where products are made as inefficient logistics will add to your carbon footprint.” 3. “Future-proof your IT equipment by buying wisely and considering likely technical developments in your industry.” Bear in mind the efficiency of newer IT equipment, too – flat screen monitors, for example, consume less energy than older CRT monitors. 4. “Ensure that PCs are not left on overnight by setting up automatic shut-down, and implement the stand-by facility so that computers that are left on while the user is away from his or her desk power down after a few minutes. Add passwordprotection and you also have a great security measure to stop anyone using your computer while you go for lunch or a quick meeting.” Remploy e-cycle can refurbish computer equipment for redeployment or sale 5. Maximise the usable life of your computing equipment: “If you maintain your equipment to a good standard, when it’s time for an upgrade, it can be redeployed to other parts of your business that may not have such high-spec requirements. Remember to ensure that all sensitive data is removed beforehand and equipment is suitably prepared.” E-cycle’s research suggests that refreshing computers every three years, and redeploying or selling on older equipment, is highly cost-effective. Many companies choose to donate older equipment to charities or organisations such as schools in developing countries. 6. “Once computer equipment has reached its end of life, ensure it is recycled via a reputable service,” advises Cefyn. “Despite legislation, thousands of computers from businesses in the UK and Europe are still finding their way to landfill, are incinerated or are simply dumped outside the EU in places like West Africa. Not only is this dangerous, it’s also illegal.” If it is not viable to refurbish computer equipment for redeployment or sale, Remploy e-cycle will recycle every single component. 7. “Finally, use IT-related services and partners that are themselves ethically and environmentally-minded. A good place to start is with companies registered with the Environment Agency - such as e-cycle, which processes all equipment in line with the environmental standard ISO 14001. As part of Remploy, the UK’s largest employer of disabled people, e-cycle also provides employment for those who face barriers to work, which can help to fulfil clients’ corporate and social responsibility.” www.remployecycle.co.uk • A third of Britons (35 per cent) would share a bath or shower to save money on their electricity or gas bill compared to just eight per cent of Swedes (source: Energy Saving Trust) 08 sustainabletimes 0870 903 9500
  9. 9. advertorial Increased sustainability with flexible working Mark Ivens, Senior Marketing Manager, Samsung Networks Division, looks at the theory of flexible working and its implications within the manufacturing space. Launched April 2007 was the Work and Families Act requiring organizations to provide flexible working options to anyone with a ‘caring responsibility’. Those with young families or first time mums look at flexible working as a means for flexible hours or days. However, directors, management and staff within a company can see it as a solution to staying connected with customers and colleagues; accessing voice and data communications on the move. By allowing employees to work from home or on location, the Samsung solution reduces the need for employees to return to the office, therefore reducing the carbon footprint needed to make this so. Flexibility and mobility mean one thing – keeping in touch while on the move. Findings from the Human Resources Flexible Working Survey 2007 found that 94 per cent of respondents felt that flexible working was relevant to their business, with the exception of the manufacturing industry. As manufacturing involves so much hands-on work, many firms believe that flexible working is not a viable option. However, this is not the case, by breaking down the benefits of flexible working to both the company, the customer and the individual shows how flexible working can add to an organisation. Flexible working can mean flexible locations; workers are available within warehouse, factory and production sites etc rather than being confined to a single area of operations (i.e. the office). As people in manufacturing are constantly on the move or in different locations, it makes it particularly important for them to be contactable, at any time and place. This not only makes them much more efficient, but also gives a good impression to 10 sustainabletimes customers; they don’t need to leave messages to call back. Technology is also an issue; Purchases for mobile technology previously took place on an individual or departmental level, but is now a company-wide decision. Vendors are responding to this by offering bundles and plans for flexible solutions at lower costs, taking the headache out of the buying process. Major vendors in the market are all contributing to introduce IP technologies that give the ability to take and make calls from any location on the premises using an office extension number as if the user is sat at their desk. In addition to this DECT telephone handsets can be integrated within the general phone system, allowing users to be on an extension of the PBX. Another option is OfficeServ Connect which enables businesses integrate mobile phones or other phones as extensions to the office system. Allowing calls to be routed from desk extensions to mobile phones and reduces overall costs. Wifi allows cordless phones and PC’s to be on the main network and be used anywhere around the host and Computer Telephony Integration allows a worker to be on the network anywhere and still make and receive calls as if they were made at the desk by utilising a PC soft phone, all allowing companies to work more ‘flexibly’. Benefits to the customer include Continuous connection. This enables the company to be more effective, as well as helping them win more new business, by being constantly reachable and not dropping any potential leads. Flexible working leads to an edge over the competition; by setting up an IP extension and re-programming the phone system, business can be conducted from global offices whose day is just beginning. When one location shuts down for the night, the other is just logging on to take-over, providing a 24-hour service for customers. There is no doubt that the right flexible solutions improve both accessibility and communication and consequently are worth the investment. Samsung believes that with the right offerings, services and training, manufacturers will be able to reap the business benefits possible through a truly flexible workforce. An Example of Samsung’s successes within this area comes from the company Bartholdi, who have been based at the same industrial park near Heathrow for a number of years, but recently expanded to new offices opposite. Samsung installed a 100mb laser link to create an IP network between the sites. Maurice Stephenson, IT Manager, Bartholdi, commented: “The laser link is great. We have a complete network between the sites and are able to communicate in the same way we would if we were all in one office. We felt confident in buying the Samsung name.” www.samsung.co.uk Samsung’s environmental credentials Samsung’s commitment to increasing sustainability is outlined within their first Environmental Guidelines, adopted in 1992. Their mission statement to this day, over 15 years later, is to focus on minimizing environmental impacts both in Samsung factories and as the outcome of their products life cycles, from the design phase through to manufacturing, use and end of life. This Environmental guideline notes that Samsung ‘plays a leading role in creating a sustainable society by recognizing and implementing the environment, safety and health as crucial factors in all their business endeavors’; one of these important sustainable movements is the continual research into products which facilitate ‘flexible working’. Samsung also scored highly on the recent Greenpeace spectrum of the world’s major technology manufacturers and the Samsung solution has been deployed by the Carbon Neutral Company. 0870 903 9500
  10. 10. What’s in a label? Manufacturers’ green certification schemes have a role to play, but should be treated with caution It is a measure both of the importance of Green IT and the inadequacy of third party accreditation schemes that Fujitsu Siemens Computers has launched a new Green IT labelling scheme for its notebooks, PCs and servers. The new Green Plug label will be applied to products that meet environmental targets relating to energy consumption, material use and recycling. In order to qualify for the label, notebooks, PCs, workstations, thin clients, servers and storage products must meet certain mandatory criteria. Those that do will be awarded one, two or three stars depending on how many additional targets they meet. Green Plug is far from being the only green labelling scheme set up by a manufacturer. Philips, too, has introduced a green label to help customers choose the most environmentally responsible products in its portfolio (see caption). The benefit of such labelling programmes is that they make it easy for customers to identify a manufacturer’s greenest products without having to do the research themselves. After all, how many companies have the time, resources or influence to extract from manufacturers all the information needed to make an informed decision about a product’s environmental impact throughout its lifecycle? According to a survey of 10,000 adults conducted by Strategic Oxygen and Cohn & Wolfe in September and October 2008, the public wants to receive more information about a product’s energy consumption and production methods. The GreenFactor study found that the Number One obstacle to green purchasing was ‘lack of awareness’ (cited by 53%), just ahead of price (45%). Manufacturer certification schemes are likely to be welcomed by consumers who appear to value the publicity material of suppliers above independent sources – the GreenFactor survey found that information on a product’s www.binfo.co.uk packaging (33%) and a brand’s website (32%) was given more weight by consumers than ‘independent brand comments online’ (28%) and input by ‘friends and peers’ (13%). But is it wise to rely on green labels that may have a very low bar for qualification, be highly selective in the criteria chosen for qualification and act as a fig leaf for a multitude of environmental sins? One of the most revealing parts of the GreenFactor report is a comparison between consumers’ perceptions of green leaders and Greenpeace’s facts-based ranking of 18 leading manufacturers of personal computers, mobile phones, TVs and games consoles. Cross-tabulating GreenFactor’s findings with The Greenpeace Guide to Greener Electronics shows that the brands consumers perceive to be green may not have the best environmental practices after all, whereas others that score highly in Greenpeace’s ranking, like Samsung and Nokia, are not considered to be green leaders by consumers. This underlines the benefit to manufacturers of burnishing their green credentials though a variety of means including labelling schemes, whilst highlighting the need for independent assessments like those provided by Greenpeace. The Greenpeace Guide to Greener Electronics is influential (it has been given credit for the recent greening of Apple) because it challenges the posturing of consumer electronics manufacturers in relation to energy use, toxics elimination and recycling. The 10th edition of the Guide released in November 2008 praises manufacturers for making their products more energy-efficient but criticises Motorola, Microsoft, Dell, Apple, Lenovo, Samsung, Nintendo and LG Electronics for having no plans to cut absolute emissions from their own operations and for not supporting the targets and timelines needed to avoid catastrophic climate change. Fujitsu Siemens Computers’ Green Plug label Philips has developed the Philips Green Logo to identify products with a smaller environmental impact like the Magic5 ECO fax from Sagem Communications In this respect, The Greenpeace Guide to Greener Electronics is different from narrow product certification schemes, such as Energy Star and EPEAT (for PCs and notebooks) that help identify the most environmentally responsible products but don’t take account of a manufacturer’s overall environmental record. Independent eco-labelling schemes are another useful source of information. Environmental Resources Management Ltd recently assessed different schemes for the UK Department for Environment, Food and Rural Affairs (Defra) and classified four as ‘Class 1’ schemes: Nordic Swan, EU Flower, New Zealand’s Environmental Choice and Germany’s Blue Angel. Products that carry these labels are likely to have a smaller environmental footprint than ones that don’t, but because the schemes are regional, voluntary (opt-in) and have limited scope, they, too, have weaknesses. Manufacturer and independent certification schemes have an important role to play in helping business people and consumers make informed purchasing decisions. But they are no guarantee that the company that has made them is a ‘green leader’ and committed to taking the actions needed to minimise the effects of climate change. www.greenpeace.org/electronics/ companyrank www.greenfactorstudy.com www.fujitsu-siemens.com/greenlabel sustainabletimes 11
  11. 11. The National Association of Paper Merchants (NAPM) is fighting back against the paper industry’s critics. James Goulding reports In Defence of Paper Now is not a good time to be in the paper industry. Structural problems within the industry itself have been exacerbated by bad PR and growing interest in, and use of, digital alternatives to paper. The paper industry has been blamed for a host of environmental disasters from the destruction of the rainforests to pollution and excessive use of energy (visit www.shrinkpaper.org to read the full charge sheet). Paper reduction strategies have become a popular way for organisations to reduce their carbon footprint – the French Government has a target to reduce paper consumption by 50% by 2012 – and they are even being used by printer companies to sell managed print services (see page 22). The ease with which it is now possible to reduce paper consumption in offices, from the use of electronic workflows to two-sided printing (now a standard feature on almost all office printers), had already started to affect demand for paper even before the banking crisis and economic downturn impacted marketing budgets. According to the National Association of Paper Merchants (NAPM), there was a 6.5% reduction in fine and graphic arts paper tonnage between 2004-2007, and a 4.3% year-on-year reduction in the volume of sheets from August 07-August 08. Faced with declining demand for its products and continued criticism of the paper industry, the NAPM has started a new campaign to counter what it sees as misinformation spread 12 sustainabletimes by environmentalists. Targeting Government organisations and media buyers, the Two Sides campaign will use PR, a website and booklets to put the paper industry’s side of the story. NAPM president Alistair Gough told Sustainable Times that the time had come to fight back against the industry’s critics. “For many years, the NAPM has watched the industry take negative comments about its impact on the environment. Clearly environmental responsibility has gained more prominence in the last two or three years and in that period the level of misinformation has increased,” he said. “We are instigating the campaign to redress the balance and facilitate a debate on what steps environmentally responsible management should take in the future, in terms of the manufacture, design, use, disposal and recovery of paper.” The NAPM has already set up a website – www.twosides.info – to dispel six myths relating to the production of paper viz. that making paper destroys forests; that paper is bad for the environment; that it consumes a vast amount of energy; that paper has a high carbon footprint; that recycled paper is always better for the environment than virgin paper; and that paper contributes significantly to landfill. Gough told Sustainable Times that Two Sides was not an attempt to whitewash the paper industry but to redress the balance and highlight the paper industry’s real achievements in environmental responsibility. “It’s easy to make superficial assumptions,” Gough said. “People know that paper comes from trees and that rainforests are being cut down and therefore assume that paper comes from rainforests. But we know that fuel and farming are the main reasons for the loss of rainforest. We aren’t denying that the paper industry has issues regarding its environmental responsibility. We are simply saying let’s redress the balance.” He points out that the paper industry has the potential to be truly sustainable: paper is a natural, renewable and reusable resource and manufacturers have made, and continue to make, significant investments to eliminate harmful chemicals from the production process and to minimise waste and power consumption (see box). This view is supported by Jonathan Porritt, chairman of the UK Sustainability Development Commission, who is quoted on Two Sides as saying: “There aren’t many industries around that can aspire to becoming genuinely sustainable. The paper industry, however, is one of them: it is inherently sustainable.” www.twosides.info M-real goes the extra mile for a lower carbon footprint M-real’s 100% recycled Evolve paper provides an example of how investment in modern technology can substantially reduce a paper’s carbon footprint. The 100% recycled paper used to be made at the New Thames Mill in Kent using waste paper that was collected from businesses in the South-East and converted to pulp in a neighbouring recycled fibre plant (RCF). At the end of 2008, M-real moved production of the paper to the Alizay Mill in Northern France. Pulp from the RCF plant in Kent is transported by road to Alizay where the paper is produced; the reels are then transported back to the UK for conversion and packaging into reams. With the extra transport involved you might think that the paper’s carbon footprint would have increased. In fact, because the integrated pulp and paper mill at Alizay is predominantly powered by renewable biomass, including black licquor, a by-product of the paper-making process, Evolve’s carbon footprint is now 66% lower than when it was produced at the gaspowered New Thames Mill. In the medium to long-term, M-real expects total product miles to fall, as Alizay Mill is closer to emerging European markets for recycled paper. www.m-real.com 0870 903 9500
  12. 12. Green Calculators With over 40 years of calculator innovation Canon this year launched an innovative range of environmentally friendly “Green” calculators made from recycled material. As the first office equipment manufacturer to implement a cartridge recycling program in 1990, Canon has long been committed to reducing its environmental impact. The launch of this calculator range was another small step towards a truly sustainable manufacturing programme. The casings for the range are made from 100% recycled Canon Copier components whilst recycled paper is used for the packaging and instruction manuals for the range. Consumers can choose from a wide range of pocket, desktop and printing calculators and selected models are solar powered, further increasing the products’ energy efficiency. Every calculator is manufactured to Canon’s usual high standards and comes with a 3-year warranty. For further information please contact Canon on 01737 220 260 or visit www.canon.co.uk
  13. 13. M le 100% 50% c cy led Content RECYCLED CHAIRS *for parts weighing more than 50g ab M le Recyc l 98% 51% c cy led Content on led C tent Haworth Zody_System 89 Haworth’s Zody_System 89 task chair has been awarded MBDC Cradle to Cradle Gold certification. It is free of PVC, chrome and chlorofluorocarbons (CFCs) and all elements are clearly marked to aid recycling. The chair is made in China, Germany and the United States for global distribution. Haworth has purchased renewable energy credits equal to the amount of electricity used to assemble the chairs in Asia Pacific and North America. www.haworthuk.com *by weight ab M le HÅG Sideways eM bl Winner of a Business Info Editor’s Choice award when it was launched in the Spring, the HÅG Sideways chair is designed for today’s more informal, collaborative meetings. The wide seat cushion has a waterfall edge on three sides so you can sit at any angle on an arc from 0 to 180 degrees with no discomfort. Recyc la Recycled content is 52% on the Recyc la skidbase version 98% 71% (the 9730) and 71% on the four star base 98% 71% model (the 9742). www.hag.no/uk eM bl aterial R ec yc aterial R ec yc on led C tent on led C tent yc Conten led t RH Ambio aterial R ec 67% 23% RH Chairs has implemented numerous initiatives to reduce the environmental impact of its activities. In the case of the Ambio chair, this is demonstrated not just by the high percentage of recyclable material, but also by the use of natural alternatives to chemically produced foam, notably pig and horse hair. The 33% of material that can’t be recycled is designed to be burnt and converted into energy at end of life. www.rhchairs.co.uk a eM bl aterial* R e 99% 44% yc cyc l aterial R ec Steelcase characterises Think as a chair with a brain and a conscience – a brain because it automatically adopts the healthiest/ most comfortable position at all times and a conscience because it is designed according to Steelcase’s Life Cycle Assessment to minimise its environmental impact. It has a recycled content of 44%; contains no PVC, chrome, mercury or lead; uses CFC and HCFC-free foam; and is 99% recyclable. To encourage recycling the chair can be completely disassembled in just 5 minutes. www.steelcase.co.uk Recyc l Dauphin TakeOver TakeOver is another chair that can be taken apart in less than 5 minutes for easier recycling. To extend its useful life, cushions and upholstery can be replaced at any time. www.dauphin.de Re Steelcase Think 14 sustainabletimes aterial* R e 10 TOP Recyc l ab 0870 903 9500
  14. 14. Recyc l ab M le aterial R ec 100% 61% yc Conten led t Connection IS Chair ab 96% 54% M le Conten led t aterial R ec yc Recyc l ab M le 95% 42% aterial R ec The award-winning Baron chair uses recycled aluminium and resins. Making aluminium from recycled materials consumes 97% less energy than creating virgin material from bauxite. The Japanese manufacturer’s stylish Contessa chair has a similar footprint (52% recycled and 95% recyclable). www.okamura.co.jp yc Conten led t Okamura Baron yc ab 97% 53% Recyc l aterial R ec Recyc l Lily is the new task chair from carbon neutral company BOSS Design. All of Lily’s major parts can be quickly disassembled so that components can quickly and easily be divided into their relevant material category for recycling. www.boss-design.co.uk M le IS was developed by Roger Webb Associates and the Connection design team with sustainability in mind. Upholstery is woven as a sack so there are no offcuts, and there is no glue on foam and fabrics so that they can easily be separated and re-used or recycled. www.is-connection.uk.com BOSS Design Lily Conten led t Herman Miller Embody Recyc l ab M le aterial R ec 92% 64% Embody, the new flagship office chair from Herman Miller, is designed using the McDonough Braungart Cradle to Cradle Design Protocol. Like the Mirra chair – the first Herman Miller chair based on this protocol – Embody is 42% recycled and 95% recyclable. www.hermanmiller.com yc Conten led t Orangebox G68 In addition to using a high percentage of recycled materials, Orangebox has sought to minimise the carbon footprint of its G68 task chair by making it available with optional Climate Care carbon offsets. www.orangebox.com www.binfo.co.uk sustainabletimes 15
  15. 15. Once again, we’ like to tell you d what we don’t do. Source: www.ethical-company-organisation.org We don’t conduct experimentation on animals. We don’t develop weaponry. We don’t make things that produce dangerous emissions. We don’t support political parties. And we don’t come second in any of the Ethical Company Organisation’s recent results for each of our product categories. For the second year running, we’ve come first. If you’d like to discover more things that we don’t do visit www.brothergreen.co.uk or call 0845 6060 626 16 sustainabletimes 0870 903 9500
  16. 16. cover story Green from the ground up Brother was committed to improving its environmental performance long before being ‘green’ became fashionable in business technology. The company’s commitment can be seen throughout its product portfolio and all Brother products are engineered to have a low impact on the environment from their creation to the end of their life. Brother has the rigorous ISO 14001:2004 standard for environmental management systems and is a leader in its field for environmental and social responsibility. The company has also achieved Energy Star and Blue Angel accreditations on many new products for minimising negative environmental impact. Brother consumables have a low environmental impact. By having individual cartridges for colour ink, users get full use out of every colour. The same rules apply with laser technology - choosing equipment with separate drum and toner reduces the wastage that all-in-one supplies are known for. When cartridges come to the end of their lifecycle, Brother ensures that they can be recycled effectively and efficiently at its state-of-the-art plant in Ruabon in Wales. The plant produces zero waste, and is able to recycle 98% of the disposed product’s material. Mike Dinsdale, Communications Director, Brother The use of individually replaceable colour cartridges keeps waste to a minimum Brother’s ReNew recycling scheme has doubled the return rate of its toner cartridges over the last two years. The scheme’s success is largely attributable to the inclusion of freepost labels in cartridge boxes and providing downloadable return labels on Brother’s website. This enables end users to return old cartridges quickly and for free. Brother also provides its larger customers that have higher volume printing requirements with bespoke cartridge recycling boxes and free returns. It’s a simple scheme but minimising time spent for the end user has brought about impressive uptake. To ensure that end users’ consumables have the least possible environmental impact, it’s really important to buy originals. With Brother consumables, the end user is getting the best possible quality print results from a company with a sound environmental policy that ensures consumables are fully recycled. Brother came out on top of the 2008 edition of the Good Shopping Guide, published by the Ethical Company Organisation - further cementing its reputation for green technology. The Good Shopping Guide, which looks at the environmental and ethical credentials of technology suppliers to help businesses make a more informed purchase, scored Brother at 100 out of a possible 100 in the report’s ethical company index. This is measured against ten key markers including human rights, political donations and affiliations to the nuclear industry. The company continues to be at the cutting edge * Brother survey of UK businesses conducted in association with YouGov. www.binfo.co.uk of green initiatives and understands the fact that a manufacturer’s environmental credentials can have a significant bearing on the consumer’s decision to purchase. This was the second consecutive year that Brother was given the accolade. Mike Dinsdale, communications director at Brother said: “Our commitment to sustainability is deep rooted in Brother’s corporate philosophy. From the earliest stages of product development through to the delivery of our technology to end users, we continually invest in the environmental performance of our business.” Brother is championing better use of printers. The results of a recent study* showed that offices could save the equivalent of a transatlantic flight’s worth of carbon emissions every year if employers were to introduce more efficient use of printers. It found that only 11 per cent of businesses have a clear printing policy and recommends printing on both sides of the paper to slash paper consumption - many Brother office printers have duplex capability and it’s an easy way to reduce costs. The study also showed that more than four tonnes of CO2 is emitted in the production of a year’s worth of paper for the average office. This could be slashed by up to 50 per cent if people had proper training on paper usage and printing efficiently. Brother’s enthusiasm for having the environment at the core of its outlook will continue moving forward. This will ensure that all processes, from product development to distribution, are as green as they possibly can be. For more information on Brother’s environmental practices, visit www.brothergreen.co.uk sustainabletimes 17
  17. 17. advertorial Videoconferencing: the environment’s new best friend As the cost and environmental impact of travel increases, many organisations are turning to videoconferencing as an alternative to the traditional face-to-face meeting. The Videoconferencing solution Videoconferencing connects people at different sites together using video and audio communication, enabling a productive meeting without the need for travel. All participants can see and hear each other as if they were in the same room. Furthermore, they can also share key business information, such as documents, presentations, whiteboard annotations and even video streams from an external network camera. Whatever your line of business, a videoconference allows you to do almost everything you could do in a face-to-face meeting except maybe shake hands! Plus, you save on the cost, inconvenience and environmental impact of all that travel. What’s more, videoconferencing has recently taken massive strides forward in terms of its quality and reliability. With the Internet changing the way all of us work, there is now huge bandwidth availability to Sony 1080i HD PCS-XG80 videoconferencing system For more information on all Sony’s video conferencing products simply visit www.sonybiz.net/vc support high-quality video, voice and data transfer. This means you can hold productive videoconferences without the fear of broken links, frozen screens and content that is out of sync. Sony offers three different types of videoconferencing solution, catering for the specific needs of different user groups - each of which offers industry-leading features and technologies: Desktop videoconferencing Sony’s PCS-TL33P desktop system allows you to see and speak to colleagues and customers anywhere in the world, right from your desk. As a replacement for your normal PC monitor, it takes up minimal desktop space and offers a high contrast ratio and excellent WXGA resolution. It’s also highly versatile, with multiple display modes such as full-screen, picture-inpicture, picture-and picture, split-screen and three-window. While KIOSK mode turns it into a convenient remoteconsulting or distance-learning device. Get closer with 1080i HD high quality affordable videoconferencing The new Sony 1080i HD PCS-XG80 videoconferencing system delivers four times the detail of standard definition. See every glance between your customers, view pin sharp data from colleagues and accurate images from partners. Enjoy natural meetings as if everyone were in the same room together. Another world-first from Sony… Dual screen functionality enables you to send two separate streams of live HD information in parallel, creating a live camera view at the same time as sharing live data from your laptop with astounding clarity. Performance speeds up to 1080i HD video at 60 frames per second, crisp stereo audio and unique Sony BrightFace technology all combine to create high quality, affordable videoconferencing like you’ve never experienced before. 3D Telepresence Sony has recently introduced a range of unique 3D TelePresence solutions - based on its PCS-XG80 HD videoconferencing system - that offer real eye-to-eye contact and 3D projection of the remote site, so you really do feel like you are meeting in person. The PCS-XG80 recently won the prestigious Frost & Sullivan Innovation Award in April 08. The Bigger Picture Consequences for our planet Green issues are always high on the business agenda these days, with multiple pressures to reduce your carbon footprint. Cutting back on business travel would help dramatically. And modern videoconferencing 18 sustainabletimes solutions now make this possible – without impacting productivity. Smaller footprint A single videoconference could replace the need for multiple phone calls, e-mails and faxes or – worse still – using a courier, which has further environmental impact. Certain videoconferencing displays from Sony can help reduce the amount of power your business consumes, thanks to special design characteristics such as low standby. As well as being good for reducing your energy bills and operational costs, this is also good for your environmental profile and shrinking your carbon footprint. 0870 903 9500
  18. 18. COMMENT Enlightened Management Mike Lear of RS Components argues that businesses should consider the total lifecycle costs of lighting technologies when specifying office lighting schemes Today’s wide choice of office lighting options can be bewildering to the uninitiated. Faced with a choice of halogen, tungsten, metal halide, LED, crown reflectors, uplighters, downlighters, gullwings, fluorescents, sensor controls, daylight controls and even the sun itself, many buyers take the easy route and opt for a standard specification. Four hundred lux levels throughout an office will provide a good basic level of light at low cost, but taking this approach may be counter-productive in a number of ways, not least in terms of its environmental impact. has already issued guidance for new and refurbished schools that goes beyond the regulations. Office lighting (lamp, luminaire and control gear) will determine results so it is worthwhile getting professional advice for individual schemes. A good first port of call for extended guidance is CIBSE, although it is also wise to consider relevant Standards such as EN15193-1 Energy performance of buildings - Energy requirements for lighting - Part 1: Lighting energy estimation; or EN 15251: Indoor environmental criteria for design and calculation of energy performance of buildings. The problem can be systemic. Often, decisions about lighting design are left too late in the design process so that designers are forced to accept what the diminishing budget allows rather than what’s right for the space or the environment. Cost is often the most significant factor, which explains the enduring popularity of the fluorescent tube. One of the most important developments in this area in recent years is the much publicised 2006 Building Regulations, which set certain duties and standards for energy efficiency. However, there is scope to develop schemes that easily exceed these requirements, and the DFES When it comes to making decisions about lighting, the good news is that a well designed and managed lighting scheme will not only be good for the environment but also for an organisation’s balance sheet. Simple decisions about light fittings and building controls can have an enormous impact. For example, by specifying eco-tubes instead of standard fluorescent tubes, you can expect to save around 10% of your energy costs. Reflex eco-tubes direct more light downwards to give around 50% more useful light per tube, saving both installation and running costs. Similarly, never assume that all areas within an office require the same www.binfo.co.uk specification. The provision of natural light should influence decisions, but so, too, will the type of work being performed. Many modern offices have different areas for computer work, meetings, break-out space and relaxation, all of which will require different types and levels of light. Intelligent decisions taken on this basis can have a significant bearing on energy costs. The management of light fittings is equally important. At the most basic level, we should all use as much natural light as possible and remember to turn lights off when they’re not Different areas of the needed. Certain products do this for office benefit from us: motion sensors turn off lights different types of lighting in unoccupied areas and daylight Left: United Utilities’ new compensation controllers can vary light offices at Lingley Mere levels automatically depending on the in Cheshire, designed by availability of daylight in different parts Claremont Group. of the office. Right: Kaupthing Bank Cost, cleaning, maintenance and offices in the City, designed by Modus Group asset management are other big factors. RS Components is Europe’s leading industrial distributor. It provides a single source of supply for parts as diverse as power tools, process control equipment, transistors, lighting equipment, plumbing supplies and protective clothing, via a choice of purchasing channels. The RS range includes 135,000 products from over 1300 suppliers, with a further 100,000 electronic & electromechanical products available online. www.rswww.com You should also look at issues such as whole life costing and performance, as lamp performance can deteriorate over time, and take care that specifications are not so complex that you need to stock 35 types of lamp. There is a strong business case to be made for effective lighting schemes. Enlightened management will look at the financial and environmental cost of different lighting choices throughout their lifecycle and not just at installation. General guidance on lighting in a number of types of buildings is available from the Society of Light and Lighting, a part of CIBSE. www.cibse.org/ sustainabletimes 19
  19. 19. Colin Crooks, CEO and founder of Green-Works (www.green-works.co.uk), explains the different routes unwanted office furniture can take when disposed of in an environmentally sensitive way. A desk reincarnated Furniture removal Green-works GREENinitiative award Sustainable TIMES WINTER 08/09 20 sustainabletimes The sorting process Redistributed in the UK From eco office stationery to washroom solutions, companies now have the opportunity to turn every aspect of their business green. One area that is often overlooked is the disposal of unwanted office furniture. Many businesses fail to realise that their furniture can be disposed of responsibly, as there are very few companies that offer a comprehensive and transparent service that ensures furniture is genuinely diverted from landfill and dealt with sensitively from start to finish. There are a number of routes that redundant items may follow so it is important for companies to understand what happens to their furniture once the removals van drives away. The main route for redundant furniture is still to landfill. However, there are a number of furniture recycling services that aim to stop this happening. The services vary considerably but each will look to sort and group items before they can proceed to the next stage. At Green-Works, this initial ‘triage’ stage is carried out at a warehouse and determines where the furniture will end up. A contractor that takes furniture to a warehouse has more time to grade it and put items to good use. It also reduces the time spent on site and reduces the noise and disturbance to a client’s office. In Green-Works’ case, the warehouse provides an opportunity to employ people from marginalised or disadvantaged backgrounds, helping to make a difference to local communities. In some cases, sorting furniture on-site is practical but in all cases an effective distribution network is necessary to ensure that furniture finds a suitable home. It is important to choose your recycling contractor carefully if your company’s unwanted items are to gain a useful second life. Green-Works actively looks to redistribute furniture and equipment to businesses in the third sector, such as charities, schools and not-for-profit organisations. These types of organisation cannot afford new furniture and in many cases even second hand furniture is out of reach, so selective procurement can give your redundant items a much wider impact. By selling directly from the warehouse, Green-Works is in total control of the process and can offer a complete record of all organisations that have benefited from the low-cost furniture it provides. 0870 903 9500
  20. 20. Green-Works is an environmental charity and social enterprise that manages and recycles office furniture. More information about furniture removal or provision can be found by calling 0845 2302 231 or by visiting www.green-works.co.uk. Making a difference overseas Lengthening the lifecycle Another aspect of Green-Works’ ethical approach is its donation of furniture to worthwhile projects in Africa, which is helping to re-build communities in some of the poorest countries in the world. Third world countries are desperately in need of support in terms of basic equipment and facilities for their schools, hospitals and other public buildings. Something as simple as your redundant office furniture can have a huge impact in helping to reconstruct a war torn community or improve a child’s education. If an item of furniture cannot be redistributed to a new home, the next best option for the environment is for it to be remanufactured into something new. Some companies remodel old furniture to fit a new space or demand. However, a lot of furniture is not capable of such remodelling. GreenWorks has embarked on a programme of remanufacturing old furniture into something new, so that it can make use of even these items. At Green-Works, pieces suitable for remanufacture get sent to the in-house joinery where an enthusiastic team will plan out how they can be reused. Often the best items of furniture for the remanufacturing process are large old-fashioned desks, for which it is hard to find new homes. Any items that cannot be reused or remanufactured will need to be recycled. Whilst recycling is a viable and successful route for unwanted or disposed of items, reusing or remanufacturing uses far less energy and should therefore be pursued wherever possible. For GreenWorks, landfill is simply not an option. www.binfo.co.uk A sustainable solution to a national problem Depending on whom you engage with, your redundant equipment could take any number of paths once it has been removed. Many businesses are now looking to address multiple issues simultaneously. Redirecting unwanted furniture away from landfill and to a good cause helps the environment and boosts a company’s CSR. Not many companies offer a fully comprehensive furniture removal and recycling service, but Green-Works has many years’ experience in dealing with a job from start to finish. It operates ethically and honestly and because it is a social enterprise, businesses know they are in good company. sustainabletimes 21
  21. 21. Sustainable Times visited Lexmark’s new Paris offices to see what it is doing to reduce the cost and environmental impact of printing in its own offices The combination of a global recession and growing environmental awareness means that there has never been a better time to gain control of print costs that Gartner estimates could amount to as much as 1-3% of an enterprise’s turnover. According to Lexmark, this works out at about £300 to £1,000 per employee, depending on the nature of the business. Print costs include the cost of the devices themselves, toner cartridges, Paper Cuts Lexmark’s new Print Less, Save More strategy holds out the promise of cost savings of up to 40% and a lower carbon footprint for organisations that implement a managed print service from Lexmark Global Services or one of its resellers. In order to demonstrate the benefits of managing and controlling office printing, the printer company is applying its four-step programme in its own offices, including those of Lexmark UK in Marlow, Bucks and Lexmark France in Suresnes, Paris. 22 sustainabletimes paper and energy consumption, plus hard-to-measure values, such as the cost of support and lost productivity caused by inefficient printing practices and machine downtime. In addition to the financial cost of office printing, there is an environmental one. Unlike furniture, which has a negligible impact on the environment between manufacture/distribution/ installation and disposal at end of life, printers are at their most damaging during the usage phase, largely through their use of paper. “If you look at the lifecycle of a printer and measure its impact on the environment, 94% of that impact is due to paper, toner cartridges and energy use,” explained Lexmark France general manager Renaud Deschamps. According to Lexmark, the lion’s share of this figure – 80% – is accounted for by paper alone. This explains why paper reduction strategies are such a key component of its fourstep MPS proposition, encompassing printer rationalisation; unified device management; the implementation of more efficient printing practices to reduce paper consumption (e.g. two-sided printing); and streamlined document workflows. Print Less, Save More To show how its Print Less, Save More programme can be implemented in even small organisations, Lexmark took Sustainable Times on a tour of its new offices in Suresnes, Paris. Located on five floors of a modern but unremarkable building in a quiet street off a main thoroughfare beside the Seine, the offices include meeting rooms, a showroom of Lexmark products and office space for 120 workers. On the day of Sustainable Times’ visit, the offices were quiet, neat, spacious and remarkably empty. Perhaps because of this – or as a result of Lexmark’s waste reduction strategies – there was almost no paper to be seen, not even in the output trays of workgroup printers and MFPs. It was not always like this. Lexmark France’s old offices in La Defense, Paris were fairly paper-intensive. Each of the four floors had 17 personal and workgroup printers for just 30 people. In total, there were 67 print devices (one for every two employees), producing 508,000 pages per annum. When Lexmark moved to its new offices it had three choices: to replicate the existing printer infrastructure; to replace the 17 devices on each floor with one high volume A3 MFP; or to implement a balanced deployment of four devices per floor. It chose the third option on the basis that the second would have required workers to walk too far to collect prints, making the re-introduction of personal printers more likely. Lexmark believes that 6 or 7 metres is the furthest you can ask people to go to pick up a print without adversely affecting morale and productivity. Another benefit of having more than one device per floor is that there continued on page 24... 0870 903 9500
  22. 22. ...continued from page 22 is always backup should a printer fail. This has both productivity and financial benefits, as it removes the need to pay for expensive support contracts with four-hour response rates. Lexmark has standardised on A4 devices on the four floors of office space, as they cost less to buy, take up less room, consume less energy than A3 devices and meet 95% of print requirements. Each L-shaped floor has two B&W MFPs (with colour scanning); one B&W printer and one colour printer. In addition, there are two A3 devices on the ground floor that can be used for longer print runs or the small minority of print jobs that require A3 paper sizes or advanced finishing options, such as colour marketing documents that are now printed on-demand. Secure printing Secure print is a key element of Lexmark’s managed print services, and not just because it eliminates wasteful printing. According to Deschamps, it also helps overcome one of the most common objections to printer rationalisation – the loss of confidentiality. “Data security and confidentiality is a focus of IT departments. You have to go through firewalls and passwords to get to data but then you can print on a device that can be visited by anyone. There is a disconnect between the effort that has been put into IT security over the past 30 years and the amount that has been focused on the printed document,” he said. Deschamps believes that this “disconnect” is a major cause of wasteful printing practices. Paper Cuts The results By reducing the size of its printer fleet from 67 to 20 devices, Lexmark has cut direct costs by 44%. But the new infrastructure also has on-going savings: the cost of consumables is down by 25% per annum and energy consumption is 55% lower. Further savings have come from more efficient printing practices that have helped Lexmark reduce paper consumption by 43%, from 508,000 to 288,000 pages per annum. These savings have been achieved by setting two-sided (duplex) printing as the default – “We have pre-click duplex and because we are lazy we never unclick it,” Deschamps said – and by implementing Secure Printing to eliminate unnecessary printing, maintain data security and provide a record of printer usage. “We cut the number of pages printed from 508,000 to 403,700 by eliminating the pages we didn’t need to print. Then duplex took this down to 288,000 sheets of paper,” Deschamps explained. 24 sustainabletimes “Confidentiality is the number one blocking factor for rationalising a printer infrastructure,” he said. “If you want to replace desktop printers with workgroup MFPs, the first thing people will tell you is that they want a personal printer for confidentiality reasons.” Lexmark’s solution is a Secure Print system that keeps print jobs on the server until the user has identified himself at the printer of his choice. Secure printing has three benefits: it guarantees data security, as print jobs will only be printed when the originator is there to collect the hard copy; it prevents people from printing documents and then forgetting to pick them up or leaving them too long in a shared output tray where they can become mixed together and need to be reprinted; and it stops people from printing documents just for the sake of it – research carried out by Ipsos for Lexmark indicates that one in five pages goes straight to the waste bin without ever being read. The simplest form of secure printing – entering a PIN code on the device itself – is a standard feature of many printers. However, at Suresnes, Lexmark uses a more sophisticated and seamless system based on the swipe cards that employees use to enter the building. When someone wants to print a document, he clicks a single, universal print icon and the print job is sent to the server where it remains until the user swipes his badge at any device on the network. If the user is at a printer with a touch-screen display, he will be able to select the print job he requires from a list, but if he is at one without an e-Task interface, all print jobs in his personal queue will be printed. At Suresnes, Secure Printing is applied to all devices but as Eric Crump, Lexmark EMEA manager of Large Accounts Solution and Services Support, points out, there is no reason why it can’t be limited to specific devices on which it is important to monitor and control usage. “One customer put a badge reader on their colour printer and the number of colour pages printed declined by 50%,” he said. Efficient workflows Step four of a Lexmark managed print service is the on-going appraisal of existing processes to see how workflows can be redesigned to reduce paper consumption, for example by using the scanning capability of MFPs to implement electronic workflows. The benefit of this exercise will be greatest for businesses that have paper-intensive processes, such as loans approval, but any organisation will have tasks that can be streamlined. For example, at Suresnes, Lexmark has removed the need for photocopying by setting up a shared hard drive where people can store PDFs of scanned documents that others can access and download. Conclusion In the current economic climate, it is not easy to square the need to economise with the desire to introduce more sustainable business practices. Gaining control over print costs allows organisations to satisfy these sometimes incompatible demands. The larger and more dispersed the organisation, the greater the potential benefits, but as Lexmark demonstrates at Suresnes, even small businesses can achieve significant financial and environmental savings by choosing to Print Less, Save More. www.lexmark.co.uk 01628 480503 0870 903 9500
  23. 23. Putting your waste to work Di-vert is a new service designed to minimise the environmental impact of office moves and release the hidden value of unwanted assets. Sustainable Times spoke to Anthony Robinson, managing director of business moving specialists Robinsons, to find out more According to Anthony Robinson, managing director of business moving specialists Robinsons, facilities managers do two things with their office furniture when moving premises: they either put it in a skip or they put it in a dark corner and forget about it. In many cases, these ‘dark corners’ are Robinson’s own warehouses, where clients store as many as 200 tonnes of old desks and other equipment that will never see the light of day. Robinson argues that keeping furniture in storage or sending it to landfill is both financially and environmentally irresponsible, as there are organisations that can make productive use of unwanted items and will even pay to take them off people’s hands. In order to help organisations realise the value of unwanted furniture, IT equipment, vending machines and other items and reduce the estimated 500,000 tonnes of furniture sent to landfill each year, Robinsons is supporting its business relocation service with a new range of intelligent recycling solutions that can help businesses cut the cost of relocation and meet corporate social responsibility (CSR) policies. “Di-Vert is an intelligent, sustainable recycling solution that unlocks hidden value for end of term furniture, IT www.binfo.co.uk equipment and vending machines,” explained Robinson. “We will take unwanted items away and make sure they don’t go to landfill. We will find someone to pay money for them. Or, if that’s not possible, we’ll get them broken down for re-use. The main benefit is that instead of losing cash, some money will be coming back to an organisation from second-hand or scrap value.” Fully audited Another benefit of Di-vert is that it is fully audited. By providing clients with a full audit trail of what happens to items once they have been collected, Robinsons helps them demonstrate compliance with corporate social responsibility (CSR) policies. “Disposing of unwanted items “ …pulped down and used for horse bedding… ” responsibly doesn’t have to be costly and it can bring financial rewards as well as CSR benefits because we give facilities managers a full audit trail and a certificate showing this is what will happen to the old vending machine or whatever it is,” Robinson said. “Most furniture will have a use for someone else who might not need the ultimate in a brand spanking new image, such as second- or third-tier organisations that don’t have the budget for the very best but who can take 200 desks that are seven or so years old. When furniture gets to 20 or 30 years old, you are looking at charitable donations or shipping it abroad. But if it does have to be broken down, the materials market is buoyant, so the metal chassis can be recycled, as can the wood itself, which can be turned into cabinets or pulped down and used for horse bedding for example.” Landfill savings One of the first organisations to benefit from Di-vert is Salford Royal Foundation Trust, which contracted Robinsons to remove bedroom and office furniture from 160 rooms in a 10-storey block prior to its demolition. Robinsons arranged for the furniture to be donated to a number of local charities including the Tree of Life Centre, Age Concern, Salford Community Transport and Wesley Furniture. By making use of old furniture in this way and by providing an audit trail, Di-vert has helped the Trust meet its CSR obligations and save money on landfill taxes. “There is a commercial reality here,” explained Robinson. “We can actually make money from unwanted items. Di-vert provides businesses with a process for disposing of furniture and equipment in a responsible way that also gives them the opportunity to make savings and generate revenue.” www.di-vert.co.uk 0800 833 638 sustainabletimes 25
  24. 24. Green marks File under recycled Acco is expanding its range of 100% recycled polypropylene products with a 10-strong range of document filing wallets, expander files, folders and binders. Like the Rexel ecodesk range of desktop accessories introduced last year (see pic), ecofiling products are made from 100% post-consumer waste. Many other recycled polypropylene products on the market are merely made from manufacturing off-cuts and trimmings. All ecodesk and ecofiling products are 100% recyclable. www.acco.co.uk What’s New… Stabilo, which in 1998 became the first pencil company to gain FSC certification, has established a new GREENrange of pencils, crayons and drylighters. All GREENrange products are 100% FSC-certified indicating that they are made from wood that comes from forests managed according to the highest ecological and social standards. The pencils feature an environmentally friendly matt varnish. www.stabilo.com Acco GREENinitiative award Sustainable TIMES WINTER 08/09 Boxing clever Eco-boxes is the responsible way to move house or office. The new internet company supplies what it describes as ‘gently re-used’ moving boxes both to individuals and removals companies. Once you have finished with the boxes, Eco-boxes will pick them up and give them to someone else to use. In this way, it hopes to reduce the estimated 18,000 tonnes of cardboard boxes thrown away when people move home. ‘Eco moving packs’ contain a selection of 16 different size boxes; 10 metres of oxo biodegradable bubble wrap; non toxic bio-degradable parcel tape; and a marker pen made from recycled products. 01756 795962 www.eco-boxes.co.uk Paper-free reading The paper industry has more than enough problems without having to contend with a potentially disruptive technology like digital paper. It is still early days, but digital readers from the likes of Sony, BeBook and Amazon (the Kindle) are becoming more common. To encourage more people to take-up paper-free reading, iRex Technologies is offering its new iRex Digital Reader 1000 series with subscriptions to a choice of 800 newspaper titles, including The Daily Telegraph, Independent, Observer, The Guardian and the Evening Standard. Aimed at business users, the iRex DR1000 has a large display that allows e-newspapers to retain their original layouts. www.irextechnologies.com www.irextechnologies.com/press/downloads A printer like no other Don’t let looks deceive you: the Epson EC-01 is unlike any other inkjet printer. Instead of taking user-replaceable cartridges, it comes with its own non-refillable ink supply. Far from being environmentally irresponsible, this system is designed to eliminate the waste and expense of cartridge-based devices. Once the printer’s 8,000-page ink supply has run out, the customer is encouraged to return the whole printer to Epson who will refill it and sell it back to the customer at a discount. Each printer can be refilled twice, after which Epson will recycle it. Whether this system works in practice remains to be seen, but it is an interesting alternative to cartridge-based devices. The Epson EC-01 is initially being made available to education organisations. It is available from www.rm.com for £279. www.epson.co.uk 26 sustainabletimes 0870 903 9500
  25. 25. No hiding from BBS Professional BBS Professional GREENinitiative award Businesses can take their first steps to reduced energy consumption by installing BBS Professional, an appliance-level smart meter management solution from Bye Bye Standby. The system reports the energy use of individual appliances back to central analysis software, giving organisations real-time and historic views of the energy consumption of employees, air conditioning systems, lighting and other electrical items. Because BBS Professional is an appliance-level solution, it allows managers to see the contribution of individual employees or devices making it easier to set individual targets. The system can be used with 13 modules, ranging from simple plug-in sockets to wired-in air-conditioning monitoring units. All incorporate a remotely operated switch that enables devices to be turned off remotely. 01844 337 801 www.ByeByeStandby.com/professional Sustainable TIMES WINTER 08/09 Wrapper’s delight Right on the button Much of the 83km2 of wrapping paper used in the UK this Christmas is nonrecyclable and will have ended up in landfill. Reusable fabric Wrapsacks from Onya Bags are being promoted as a green alternative, as they can be passed from person to person until they wear out. Each one is individually numbered, which enables its life story to be tracked via the global WrapSack website (assuming users take the time to update the system). Prices start at £3.20. www.onyabags.co.uk One For All’s Energy Saver remote control and Power Plug is just what you need if you regularly leave the TV and associated equipment on standby overnight. To turn off attached equipment and reduce energy consumption to 10% of stand-by levels, all you need to do is press the little green button on the remote control. The £34.99 plug can cut electricity to up to four devices including a TV, DVD and satellite/cable digibox. A typical set of AV equipment uses 9.7 Watts an hour if left on standby: by using the ‘Energy Saver’, this can be cut to 0.9 Watts. www.oneforall.com/energysaver The better letter UK Mail has launched a national postal service that is claimed to reduce the carbon impact of mailings by 80% and costs by as much as 60%. Suitable both for consumers and businesses, imail lets users send mail from their PC for next-day delivery nationwide. Mail is sent electronically to the UK Mail sorting centre closest to the delivery address, removing much of the travel associated with traditional postal collections and deliveries. It is then printed (with a scanned signature), put in an envelope and sorted. The price of next-day delivery starts at 51 pence per item, which includes all stationery, production and first class delivery. www.ukmail.biz Second life How long before all those games consoles given as Christmas presents end up at the local dump? And what will happen to them after that? Thanks to the recycling efforts of businesses like Pli, many will be remade into useful products, like the 100% recycled and 100% recyclable REEE stacking chair, each one of which contains 2.4kg of plastic from the casings of games consoles. The first product to receive the Eden Project’s Waste Neutral mark, the REEE chair is available in black or grey as standard: custom colours can be supplied for larger orders. www.plidesign.co.uk What’s New… www.binfo.co.uk sustainabletimes 27
  26. 26. Many thanks to everyone who entered the Sustainable Times/ Konica Minolta competition. We asked readers to send in their own energy-saving/waste-reduction tips and it is clear from the number and quality of entries received that sustainable practices are entrenched in many of your businesses. Unsurprisingly, given Sustainable Times’ readership and the competition sponsor, most suggestions related to printing and paper consumption. The most common suggestion was to print on both sides of the page (duplex) to reduce paper consumption. This was followed by the recommendation to reuse paper printed on one side, either by placing it in a designated printer tray for memos, drafts and internal documents or by cutting it up and making notepads for phone messages, doodles etc. Other suggestions for reducing paper consumption were only to print when you need to and to use the printer preview feature to eliminate printing errors. Also on the subject of printing, Martin Evans of Bristol advised readers NEVER to accept that a default setting is best for your business, stating that ‘it is always a compromise’. In other words, make use of draft printing settings to minimise toner usage when printing 28 sustainabletimes internal or short-lived documents. Another tip, from Mr Baker of Cardiff, is to print in black and white rather than colour – an interesting suggestion as the debate around colour tends to focus on its cost and rarely touches on the environmental consequences of extra toner use and the additional cartridges that colour printing entails. Andrew Cakebread of Chatham, Kent has some good advice for inkjet printer users, viz. to unclog cartridges that have dried up by placing them in a cup of steamy hot water; while Howard Carpenter of Peacehaven suggests recycling ink cartridges via organisations such as Traidcraft and Oxfam or refilling them with a refill kit and then using the plastic syringe supplied to feed small animals or apply bleach to areas of fabric. Peter Whittle of Fakenham took a slightly different tack by addressing not only how we produce paper but how we consume it too. His energysaving/waste-reduction tip is to read E-books rather than paperbased publications that use up large amounts of pulp, water and greenhouse gases. ENERGY-SAVING As expected, many readers sent in energy-saving tips, the most common of which was to turn off devices and not leave them on standby. Melanie Robson of Hexham, Northumberland highlighted the fact that chargers consume energy even when the appliance they work with has been detached and advised people to switch off phone chargers and adapters at the wall when they’re not in use. Sylvia Martin, managing director of Library Supply International, provided a different perspective on the on/off debate, pointing out that strip lights use very high levels of power when being switched on, so there are certain areas where it is better to leave them on (e.g. toilets) rather than constantly turning them on and off. She also suggested leaving food recycling bins outside offices to create humus to put on bee- green tips Your suggestions for creating a more sustainable workplace. friendly, nectar-bearing shrubs and trees recommended by the British Beekeepers Association. This was far from the only horticultural suggestion. Others included mixing shredded paper with green waste to make compost for company plant containers; and the following energyharvesting tip from Derek Harrison of Swinton, Manchester: “Fill old 2-litre plastic milk containers with water. Place them around the base of the greenhouse. They will absorb heat during the day, which will be transferred during the cool of the night.” The energy-saving category also includes the strangest suggestion, which is to “Put your air freshener on a timer so that in the night it switches off”. Surely, penned by a satirist of the highest order. Among the more mainstream suggestions were to buy a laptop for your next computer upgrade as they use less energy than desktop computers; to turn the heating down; to install motion sensor switches; and to share a bath – though perhaps not in the workplace. Underlining the extent to which energy-saving is often simply a matter of common sense and good management, Mr M Stead, project manager for ONS, suggested de-cluttering cars and vans to improve fuel efficiency; while Mrs Tina Hunt of Bromsgrove advised readers to “always make sure that your light fittings, bulbs/ neon tubes and shades are cleaned regularly. If you allow dust and dirt to build up, you can lose up to 20% of emitted light and may feel like putting on another light.” Another common-sense suggestion was supplied by Hazel Rea of Colchester, who wrote: “During the winter months pull blinds on the South side up to make use of solar gain - and encourage staff to wear warmer clothes (office staff often dress in the same weight of clothes throughout the year) so that the thermostat can be turned down a degree or two.” CATERING Tea-making is one of the more important office activities and this was reflected in the high number of catering- continued on page 30.... 0870 903 9500
  27. 27. An enterprising new way to work Small and medium businesses (SMEs) looking to increase productivity, improve their appeal to current and potential employees and raise their corporate social responsibility (CSR) profile are turning to Enterprise, a free workplace travel planning scheme. Created by Transport for London (TfL) especially for the Capital’s SME sector, Enterprise aims to help organisations make better use of London’s transport system through the development of a workplace travel plan. A workplace travel plan is a business management tool focused on improving access to your site and delivering a range of organisational benefits. It enables staff, visitors and customers to make sustainable travel choices with confidence alongside increasing efficiency within your organisation. “There have been business benefits from the travel plan – we send people half way across the world, so it's important for us to emphasise our green credentials. One additional unexpected benefit is that cyclists get to work on time, since journey times are easily predictable.” Chris Parrott, Director, Journey Latin America One of the key factors behind the scheme is its commitment to professional support throughout the process. Tim Carter, Workplace Travel Planning Relationship Manager at TfL, comments, “We have professional, experienced and enthusiastic travel planners and marketing personnel across London all focused on this project, ensuring each business in Enterprise has a travel plan devised that will work for them.” Chris Parrott, Director of Journey Latin America – one of the first organisations to sign up to Enterprise – agrees, “The support we have received has been far reaching and I have been really surprised by the impact of the initiative. I didn’t imagine that it would be so easy to convince people to change the way they travel to work. Amazing what a bit of promotion can do!” The workplace travel plan process first involves a site audit and survey of staff (and potentially visitors or customers depending on the business). This ensures that relevant information and data about the organisation and its employees is collected at the outset. Tim Forrester, Travel Plan Coordinator at WESTTRANS (one of a network of local coordinators promoting Enterprise) explains, “We can help with this by providing access to on-line surveys to reduce the time and effort needed to collect and analyse the information. Plus we can provide incentives to encourage as much feedback as possible”. The results and detailed analysis of the data by the experts, informs the organisation’s workplace travel plan. “Each travel plan is tailor made for every business, to meet their individual transport concerns, travel needs and location,” explains Tim Carter, “The recommendations included, which are developed in consultation with each business, are then implemented through a variety of measures supported by the Enterprise team.” Chris Parrott says he was surprised at how much interest was generated by the Enterprise merchandise, “There was a real buzz about the place – like excited children waiting their turn for a luckydip.” Cycling is often a popular mode with employers and employees, mirroring the 91 per cent increase in cycling across London since 2000. Through Enterprise, the cycle support package can provide employees with helpful items to get them pedalling, such as cycle repair kits and reflective slap-wraps. It can also help improve facilities at the workplace through the offer of free cycle stands. Tim Carter explains, “Enterprise will give you and your organisation all the advice, information and support needed, tailored to your strategic business needs, and delivered in a flexible way that helps you the most. By implementing a workplace travel plan, and developing a better understanding of your employees’ travel needs, you’ll make your organisation even more employee-focused. Plus, you will help support a shift towards walking, cycling, public transport and car sharing to the benefit of your company, the local environment and London’s economy.” “We’re here to answer any questions that you may have about Enterprise, the process of developing a travel plan, or how you can get the most out of it.” To get in touch with the Enterprise team call 0870 094 9011 Email: enterprise@anewwaytowork.org Web: www.anewwaytowork.org