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The Next Wave of Technology: Social Media and Electronic Health Records
1. The Next Wave of Technology: Social
Media and Electronic Health Records
John Sharp, MSSA. PMP
Cleveland Clinic
Cleveland, Ohio
2. Outline
1. Electronic Health Records (EHRs)
2. Personal Health Records (PHRs)
3. Home Monitoring
4. Social Media
5. Mobile apps and Apps
3. Transforming Health Care
Social media, mobile applications
and devices are pervasive
Electronic Health Records being
adopted nationally
4. Electronic Health Records
Consistent medical history/problem list
Reduce errors – dose, drug-drug interactions
Alerts for preventive health
Collaborative care
Health Information Exchange – ability to share data
across health systems with patient permission
7. EMR Incentives
$40,000 per physician per year
Must show meaningful use
Must be an approved EMR
Program to assist small practices
Most health systems have or are in process
8. EMR Adoption
Offices with one practicing physician – 30.8%
Offices with 26-plus physicians – 75.5 %
10. Why EMRs Matter
Improving Patient Care
Accurate and complete information about a
patient's health during a routine visit or a medical
emergency.
The ability to better coordinate the care they
give.
A way to securely share information with patients
and their family caregivers over the Internet, for
patients who opt for this convenience.
This means patients and their families can more
fully take part in decisions about their health
care.
Information to help doctors diagnose health
problems sooner, reduce medical errors, and HealthIT.gov
provide safer care at lower costs.
12. Types of Personal Health Records
Tethered – connected to and populated by
an EMR
Free Standing – must enter data
Microsoft Health Vault
Integrated with social networks – data
shared with others
13. • Request an appointment
• Check lab results including graphs
• Request prescription refills
• Visit summaries
• Message provider
• In some cases, see family members information
14. Integrates with dozens of health tools
-exercise, sleep management, diabetes
Integrates with home monitoring devices
15. Why PHRs Matter
Give patients access to their data for the first time
Reduces the number of phone calls necessary to contact
the doctor’s office
Keeps a long term record of one’s health history
Proxy use – can manage records for a child or elderly
parent
19. More Home Monitoring
via Smart Phones
Centre for Global Health Innovation – Toronto
Lower cost solutions
Proven impact on
Heart Failure but no
impact on readmission
Also studying diabetes
management
21. Why Home Monitoring Matters
Shifts care to home
Provides a bridge between appointments
Potential to prevent readmissions
Gives patient and family caregiver more control but also
reassurance that someone is watching
27. Blogs and Online Communities
Blog postings with comments
Discussion forums
Committees around specific diseases and conditions
Posting specific information about one’s condition
31. Why Social Media Matters
Peer-to-Peer Health Care
Empowers patients to take charge of their condition
Social support from others in large doses
Ability to monitor health and immediately share with
others
Quick feedback from others with the same condition
33. Consumers showing interest in
Mobile Health Tools
40% of consumers report 44% interested in body
using a device in the past weight scales
year to monitor their health
or wellness 40% in vital sign monitors
33% are interested in 37% in mobile fitness
managing their health devices
records online
More than half consult their
32% want to use telehealth physicians about use of
tools for physician visits these devices
34. iPhone and Android Apps
7000 medical apps in iTunes Store
Even more in Health and Fitness
Health information – WebMD
Fitness – RunKeeper – integrates GPS
iPharmacy
35.
36.
37. Why Mobile Apps Matter
A majority of Americans have smart phones
Enables monitoring of health, condition
Provides social support, reminders throughout the day
Reference tools allow for quick search of medical terms
38. Cusp of the a Revolution in
Healthcare
Data as power for providers and patients
Communication tools connect patients nationally
Apps and monitoring tools just beginning to demonstrate
ability to impact health and disease
39. The Future of Medicine
End of paternalism
Age of the empowered e-Patient
Care shifting from hospital to clinic to home
New models of care
Disruptive change
40. The Future of Aging
Baby boomers retiring
with mobile devices in
their pockets
checking Facebook
and Skype to follow
their grandchildren
How will they manage
their healthcare?
41. John Sharp – Social Media Business Card
Blog: ehealth.johnwsharp.com
Twitter: @JohnSharp
Linkedin: www.linkedin.com/in/JohnSharp
SlideShare: www.slideshare.net/JohnSharp
Questions?