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Innovation
Adoption and Diffusion
Strategic Opportunity
John W Lewis
holosoft
Why do you do
anything different?
“Insanity is continuing to do the same things,
and expecting a different outcome.”
Albert Einstein
“Different is not always better,
but better is always different.”
Marshall Thurber
Innovation
How do we improve?
Continuous improvement
Discontinuous improvement
How can we do better? ... much better!
Can we be more effective?
How ?
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Why do you innovate?
What is innovation?
Can you manage innovation?
Innovation
Innovation
What is innovation?
Improvement
... discontinuously ... in jumps
... with no way back ... with more risk
“People putting ideas into valuable action”
“Behaviour in the presence of novelty”
Innovation
Can we manage innovation?
Can we understand it?
Can we measure it?
Can we repeat it?
Can we manage it?
Yes, we can!
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Adoption
What do you do?
Why choose something new?
When do you adopt it?
What are you criteria?
Adoption
It’s about you!
Know
information
Like
advantage
Trust
benefit
Buy
need+money
Replace/Drop
no need/no money
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Diffusion
It’s about products
Features
Advantages
Benefits
Popularity
Longevity
Diffusion
Through a population
Innovators
Early
Adopters
Early
Majority
Late
Majority
Laggards
Adopter categories
Value
Advantage
Benefit Popularity
Longevity
Futuristic
Diffusion
...with a glitch !!
Innovators
Early
Adopters
Early
Majority
Late
Majority
Laggards
Adopter categories
Value
Advantage
Benefit Popularity
Longevity
Futuristic
Chasm
Diffusion
(Gartner) Hype Cycle
Innovation
trigger
Peak of
Inflated
Expectations
Trough of
Dissillusionment
Slope of
Enlightenment
Plateau of
ProductivityPositive
hype
Negative
hype
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Strategy
About organisations
In the context of the outside world
Choices of suppliers and customers
Related to internal structure
Strategy
Context
Organisation
Suppliers
Customers
NeedValue
Tactical
Tactical
Product specification
Strategic
Strategic
Marketing
Engineering
- Sales
- Purchases
Outbound
“Product”
innovation
“Process”
innovation
Inbound
Strategy
Relationship to tactics
Tactics:
Open or closed
Pull or push
Collection and communication
Evaluation and selection
All require criteria based on strategic objectives
Strategy
Criteria
Possible choices:
Technology
Finance
Customers
Best choice?:
Brand!
Strategy
Pick your target
Innovators
Early
Adopters
Early
Majority
Late
Majority
Laggards
Adopter categories
Value Advantage Benefit Popularity LongevityFuturistic
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Opportunity
About us:
Opportunity / Problem
motivation / perception / sequence
Innovation+Opportunity
Our route plan
Adoption Strategy+ = Capability
Diffusion = Understanding
Opportunity+ = EffectivenessInnovation
Innovation+Opportunity
= Effectiveness
We can be
goal-oriented => Short term
journey-oriented => long term
We can manage innovation!
Innovation
Adoption and Diffusion
Strategic Opportunity
John W Lewis
holosoft

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Like Minds 2011, "Innovation adoption and diffusion", John W Lewis