BlackBerry Mobile Voice System (MVS) allows users to access their office phone features and make calls from their BlackBerry smartphone. It provides flexibility by giving users one business identity and number they can use from any location. MVS integrates with Cisco UCM and UCME telephony systems, extending key calling features to BlackBerry devices. This allows businesses to leverage existing phone infrastructure while gaining productivity and cost savings through features like least-cost routing and Wi-Fi calling.

1. BlackBerry Mobile Voice System BBH Solutions, Inc.

2. Mobility is a Business Imperative Workplaces are increasingly mobile 1 in 6 information users already use a smartphone1 Productivity from any location is driving adoption of smartphones Only 9% of employees work at headquarters2 Communication costs are difficult to control “Voice roaming was bad enough, now we’ve got data roaming - and that’s much worse.” 3 - Network and telecom decision-maker, insurance firm. “I went to Canada for a week to a conference. It cost more than $1,000 just for roaming.” 3 – IT sourcing executive, manufacturing company 1 Forrester’s Workforce Technographics US, Canada, and UK Benchmark Survey, Q3 2009 2 Insight “The Mobile Workforce and Enterprise Applications 2007-2012” 3 Forrester “Cut Mobility Costs by Classifying Users” Dec 2009 4 Gartner Prediction, December 2008 By year-end 2013, 40% of knowledge workers worldwide will have abandoned or removed their desk phone.4

3. Mobility Brings New Challenges Up to 6 devices International mobile costs are skyrocketing 52% of customers and employees connect daily using multiple methods 47% of employees travel at least once per month 22% decrease in productivity monthly due to lost time, delays and missed deadlines Sources: Sage Research 2006, Unified Communications Applications: Features and Benefits; Cisco, “Presence Boosts Mobile Phone Productivity”, 2007; Microsoft, 2007

5. Manageable and consistent

6. Cut cost of mobile communications

7. Increase productivity

8. Simple solutions

9. Decrease learning time

10. Increase user adoption

12. What is BlackBerry MVS? Enterprise Grade FMC BlackBerry Mobile Voice System (MVS) extends the key calling features of Cisco UCM and UCME to BlackBerry smartphones through their native user interface over cellular and wireless LAN.

14. Office extension dialing and desk phone features all accessible from BlackBerry smartphones.

15. Functions integrated into the native phone client

18. Save money through optimized Call Routing and the use of Voice over Wi-Fi Calling**Voice over Wi-Fi requires BlackBerry MVS 5.0 and BlackBerry Device Software 5.0. 9

20. BlackBerry Enterprise Server Integration to provide secure access to the enterprise voice network

21. Enterprise Voice Policies and device management10

23. ACHIEVE a consistent business identity by having one business number, and one voicemail

25. REDUCE mobile spending

26. CONTROL mobile usage

27. DELIVER greater productivity and workflow flexibility

28. AVOID the risk and hassle of managing 3rd party clientsThe company desk phone just became mobile © 2010 Research In Motion Limited

29. BlackBerry MVS Architecture Wireless Networks BlackBerry® Smartphones with BlackBerry® MVS Client Internet Company Firewall BlackBerry® Smartphones with BlackBerry® MVS Client Local Area Network Wi-Fi Access Point* Public Voice Network BlackBerry® Enterprise Server BlackBerry® MVS Server Data and Signaling Path Voice over IP Path Traditional Voice Path IP PBX Environment * Wi-Fi Access Point could be behind the company firewall or outside the firewall such as in a public hotspot. VPN access through the company firewall would be required. 12 © 2010 Research In Motion Limited

30. System Requirements and Licensing © 2010 Research In Motion Limited 13

32. Reduce international costs

33. Offload data and voice to Wi-Fi

34. Set policy controls

35. Permit/deny: long distance, international dialing, 411, time controls

36. Device consolidation

37. Reduce home worker costs