Ce diaporama a bien été signalé.
Nous utilisons votre profil LinkedIn et vos données d’activité pour vous proposer des publicités personnalisées et pertinentes. Vous pouvez changer vos préférences de publicités à tout moment.

Relate Live NYC: Meredith Haberfeld

Meredith Haberfeld, Co-founder of ThinkHuman, shares insights on how to develop an HQ (human intelligence) within your organization.

  • Identifiez-vous pour voir les commentaires

Relate Live NYC: Meredith Haberfeld

  1. 1. #RelateLive Meredith Haberfeld Bye Employee Engagement, 
 Hi Human Intelligence @merhaberfeld #culturewarrior
  2. 2. #RelateLive Meredith Haberfield THINKHUMAN @merhaberfeld CEO & Founder
  3. 3. How did they get here?
  4. 4. EMOTIONALLY COMMITTED + PASSIONATE
  5. 5. More than 8 in 10 
 executives rated engagement as important or really important.
  6. 6. Disengaged Employees 87%
LOWER RETENTION Disengaged Employees
  7. 7. Disengaged workers costing $300 Billion Annually in LOST PRODUCTIVITY
  8. 8. Engaged Employees have FEWER SICK DAYS ACCIDENTS ERROR RATES
  9. 9. 200%+ PROFITS than average
 engagement See that stats
  10. 10. How do we get this 
 SHANGRI-LA OF AWESOMENESS
  11. 11. $4 Billion+ over last 5 years spent on engagement
  12. 12. Q:
 WHAT’S THE IMPACT OF THIS $4 BILLION INVESTMENT?
  13. 13. NONE
  14. 14. Engagement is not improving. Figures shown are for January of each year % Engaged Employees
  15. 15. $4+ BILLION = NO RESULT Engagement is not improving.
  16. 16. IT ISN’T A FANTASY…
  17. 17. IT ISN’T A FANTASY… Wegmans Best Place to Work 2016 Wegmans Best Place to Work 2015 Wegmans Best Place to Work 2014 Wegmans Best Place to Work 2013 Wegmans Best Place to Work 2012 Wegmans Best Place to Work 2011 Wegmans Best Place to Work 2010 Wegmans Best Place to Work 2009 Since the list began… 1998
  18. 18. WHAT DO THEY KNOW THAT EVERYONE ELSE IS MISSING?
  19. 19. what was going on in the CULTURE
  20. 20. INSIGHT 1 HQ: HUMAN INTELLIGENCE QUOTIENT WHAT?
  21. 21. companies that get this right are NOT FOCUSING ON ENGAGEMENT
  22. 22. They’re OBSESSIVELY 
 concerned with what has THEIR PEOPLE THRIVE
  23. 23. “The first question we ask is ‘is this the BEST thing for the EMPLOYEE” 
 KEVIN STICKLES, VPHR
  24. 24. “The first question we ask is ‘is this the BEST thing for the EMPLOYEE” 
 KEVIN STICKLES, VPHR
  25. 25. “It gives us a chance to do things that other companies (cannot)… they don’t have that relationship with their people. DANNY WEGMAN, WEGMANS GROCERY
  26. 26. Like a great relationship
  27. 27. I want YOU to be EMOTIONALLY ENGAGED so we can extract the best out of you
  28. 28. ENGAGEMENT
  29. 29. ENGAGEMENT
  30. 30. ENGAGEMENT
  31. 31. INSIGHT 2 WHAT  I  HOW  HQ: HUMAN INTELLIGENCE QUOTIENT
  32. 32. SELF ACTUALIZATION BELONGING + ESTEEM SELF ACTUALIZATION
  33. 33. IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY HQ: HUMAN INTELLIGENCE QUOTIENT
  34. 34. IMPACT OF HEALTHY ECOSYSTEM
  35. 35. HQ: HUMAN INTELLIGENCE QUOTIENT PSYCHOLOGICAL SAFETY
  36. 36. HQ: HUMAN INTELLIGENCE QUOTIENT PSYCHOLOGICAL SAFETY
  37. 37. HQ: HUMAN INTELLIGENCE QUOTIENT BELONGING + ESTEEM
  38. 38. HQ: HUMAN INTELLIGENCE QUOTIENT BELONGING + ESTEEM
  39. 39. HQ: HUMAN INTELLIGENCE QUOTIENT BELONGING + ESTEEM
  40. 40. HQ: HUMAN INTELLIGENCE QUOTIENT BELONGING + ESTEEM
  41. 41. HQ: HUMAN INTELLIGENCE QUOTIENT BELONGING + ESTEEM
  42. 42. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT
  43. 43. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT
  44. 44. HQ: HUMAN INTELLIGENCE QUOTIENT POTENTIAL
  45. 45. 1/2 Billion Dollars Awarded in college scholarships to employees. Butchers to Argentina and Deli Managers to Italy
  46. 46. 1/2 Billion Dollars Awarded in college scholarships to employees. Butchers to Argentina and Deli Managers to Italy
  47. 47. Half The Turnover
  48. 48. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY
  49. 49. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY
  50. 50. HQ: HUMAN INTELLIGENCE QUOTIENT INSIGHT 3
  51. 51. Culture is the system of VALUES + BELIEFS + BEHAVIORS that define how a group operates
  52. 52. Culture is the system of VALUES + BELIEFS + BEHAVIORS that define how a group operates
  53. 53. CULTURE invisible expectations of what shapes OPENGUARDED
  54. 54. What companies do now to improve culture
  55. 55. They don’t shape the day to day behavior that is reflected, mirrored back and expected. SOMETHING ELSE DOES.
  56. 56. HQ: HUMAN INTELLIGENCE QUOTIENT INSIGHT 3 WHAT  I  HOW  I  WHO
  57. 57. The behavior of the INFLUENCERS sets the culture for the company
  58. 58. WHAT IS GOING ON WITH THIS???!!!!!! WHO IS RESPONSIBLE!!!!!?????????????? ILLUSTRATION
  59. 59. Our brain chemistry and nervous systems are measurably affected by those around The Science Emotions are contagious The brain's emotional center, the limbic system, is an open loop system
  60. 60. Open Loop System where one person transmits signals that can alter hormone levels, cardiovascular function, sleep rhythms, and even immune function inside the body of another.
  61. 61. Open Loop System where one person transmits signals that can alter hormone levels, cardiovascular function, sleep rhythms, and even immune function inside the body of another.
  62. 62. Doing something with this news is not 
 for everyone.
  63. 63. Influencers winning at this don’t “support” culture, 
 they embody it.
  64. 64. How do we get this 
 SHANGRI-LA OF AWESOMENESS
  65. 65. They’re OBSESSIVELY 
 concerned with what has THEIR PEOPLE THRIVE
  66. 66. IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY HQ: HUMAN INTELLIGENCE QUOTIENT
  67. 67. The behavior of the INFLUENCERS sets the culture for the company
  68. 68. Elevate the HUMAN INTELLIGENCE [HQ] 
 of leadership. HQ WHAT DO WE DO WITH THESE DISCOVERIES
  69. 69. HQ: HUMAN INTELLIGENCE QUOTIENT
  70. 70. HQ: HUMAN INTELLIGENCE QUOTIENT
  71. 71. We’re hanging at a precipice OPENGUARDED
  72. 72. ONE MORE THING Work Self vs. Personal Self HQ: HUMAN INTELLIGENCE
  73. 73. ONE MORE THING Work Self vs. Personal Self HQ: HUMAN INTELLIGENCE
  74. 74. When you and others are being BEST VERSION OF YOURSELF you build an impressive business HQ: HUMAN INTELLIGENCE
  75. 75. EVERYONE THINKS OF  CHANGING THE WORLD NO ONE THINKS OF  CHANGING HIMSELF – LEO TOLSTOY
  76. 76. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY
  77. 77. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY
  78. 78. HQ: HUMAN INTELLIGENCE QUOTIENT IMPACT + POTENTIAL BELONGING + ESTEEM PSYCHOLOGICAL SAFETY
  79. 79. QUESTIONS
  80. 80. SLIDES + STEPS 
 TEXT RELATE
 TO 345345
  81. 81. SLIDES + STEPS 
 TEXT RELATE
 TO 345345
  82. 82. “The company was unable to grow until I was able to evolve — in other words I was holding the company back. My personal growth enabled the company also to evolve.”  
 JOHN MACKEY, WHOLE FOODS
  83. 83. Business + Changing the World thinkhumankind meredith@think-human.com meredith.haberfeld.7 merhaberfeld
  84. 84. presented by #RelateLive

×