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Future-Proofing Your
Smart Home Offering
Lee Crossley
lee.crossley@presciense.com
http://presciense.com
Talk Summary
▪ Take a modular approach and prepare to expand from your
vertical market
▪ Adopt a trusted security model from day one and never
compromise security
▪ Plan for tens of millions of devices and billions of events
and prove it before rolling out to customer number one
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Flexibility - Take a Modular Approach
94% of attendee participants agree or strongly agree that smart home
technology is very important for their business in the next 2 years
45% of attendee participants want to offer security, safety and energy services
▪ 21 billion connected devices by 2020
▪ Utility companies, Telcos, other service providers
▪ Iterative UX
▪ A/B testing
▪ Multilingual
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Security - Adopt a Trusted Model
70% of attendee participants have security concerns
▪ Minimum viable product
▪ Feature compromise
▪ Support (mobile platform) compromise
▪ External penetration testing
▪ 3rd party devices
▪ OAuth 2.0 / OpenID Connect
▪ Certificates (X.509)
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Scalability - Plan for 10,000,000+ Devices
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
90% (30 million) UK homes to have smart meters within the next 5 years
800 million broadband subscribers worldwide with single operators
having millions of installed smart capable routers
21 billion connected devices by 2020
▪ Reliability / Availability
▪ Chaos Monkey Testing / Fuzz Testing
▪ Stress Testing
Plan for “pence” a month commercial model back off against volume
Awareness – Growing quickly
Safety
1 in 5 insurance claims in the UK is for water damage
costing on average £4k
Energy
From 2017 to 2023 over 25m smart meters will
be installed in the UK
Security
53% of home owners
interested in smart security
14% of
consumers
going to buy
smart
cameras
24% of consumer plan to buy smart
lighting
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Demand – Taking off in multiple verticles
Smart Home Market in the UK in $bln Customer Segments Market Drivers
Telecom
Utility
Insurance
Service differentiation
Install of 25m smart
meters
Increase awareness
and acceptance
Market Challenges Market Trends
• High upfront cost
• Lack of
interoperability
• Lack of support
• Embedded IoT
• Rising longterm
energy cost
• IFTTT capability
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Survey – Smart Home World 2016
62% of attendee participants see demand and awareness being the main barrier to adoption followed by cost
Telcos primarily focused on smart camera
Utilities primarily focused on smart meter*
63% of attendee participants want to sell both product and services
63% of attendee participants want a fully supported service with support for 3rd party products
*Utility respondents from the UK
lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Smart Home World 2016
Survey Results
Sophie Hurst
sophie.hurst@presciense.com
http://presciense.com
Survey Overview
▪A survey was run to delegates of Smart
Home World 2016
▪36 people responded to the survey
▪Spread across Telco, Utility, Security
and Internet of Things markets
▪Questions covered from importance of
smart home, to concerns about security
▪The results are charted in the following
slides
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Key Findings
94% of attendee participants agree or strongly agree that smart home technology is very important for
their business in the next 2 years
62% of attendee participants see demand and awareness being the main barrier to adoption followed
by cost
70% have concerns about security
45% of attendee participants want to offer all 3 of security, safety and energy services
Telcos focused on camera, meter and sensors
Utilities focused on thermostat, meter and sensors
63% of attendee participants want to sell both product and services
63% of attendee participants want a fully supported service with support for 3rd party products
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 1
Other:
▪Media
▪Medical devices
▪Industry analyst
▪Home entertainment
▪Lighting
▪Software development
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 2
Comments:
▪“Lack of cross-platform standards”
▪“Future integration”
▪“Transparency of the range of
available products”
▪“Reliability of previous products
often poor, so customers are wary”
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 3
Utility
Telco
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 4
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 5
Telco
Utility
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 6
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 7
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
Question 8
Telco
Utility
sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
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Smart Home World Talk & Survey June 2016

  • 1. Future-Proofing Your Smart Home Offering Lee Crossley lee.crossley@presciense.com http://presciense.com
  • 2. Talk Summary ▪ Take a modular approach and prepare to expand from your vertical market ▪ Adopt a trusted security model from day one and never compromise security ▪ Plan for tens of millions of devices and billions of events and prove it before rolling out to customer number one lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 3. Flexibility - Take a Modular Approach 94% of attendee participants agree or strongly agree that smart home technology is very important for their business in the next 2 years 45% of attendee participants want to offer security, safety and energy services ▪ 21 billion connected devices by 2020 ▪ Utility companies, Telcos, other service providers ▪ Iterative UX ▪ A/B testing ▪ Multilingual lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 4. Security - Adopt a Trusted Model 70% of attendee participants have security concerns ▪ Minimum viable product ▪ Feature compromise ▪ Support (mobile platform) compromise ▪ External penetration testing ▪ 3rd party devices ▪ OAuth 2.0 / OpenID Connect ▪ Certificates (X.509) lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 5. Scalability - Plan for 10,000,000+ Devices lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved. 90% (30 million) UK homes to have smart meters within the next 5 years 800 million broadband subscribers worldwide with single operators having millions of installed smart capable routers 21 billion connected devices by 2020 ▪ Reliability / Availability ▪ Chaos Monkey Testing / Fuzz Testing ▪ Stress Testing Plan for “pence” a month commercial model back off against volume
  • 6. Awareness – Growing quickly Safety 1 in 5 insurance claims in the UK is for water damage costing on average £4k Energy From 2017 to 2023 over 25m smart meters will be installed in the UK Security 53% of home owners interested in smart security 14% of consumers going to buy smart cameras 24% of consumer plan to buy smart lighting lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 7. Demand – Taking off in multiple verticles Smart Home Market in the UK in $bln Customer Segments Market Drivers Telecom Utility Insurance Service differentiation Install of 25m smart meters Increase awareness and acceptance Market Challenges Market Trends • High upfront cost • Lack of interoperability • Lack of support • Embedded IoT • Rising longterm energy cost • IFTTT capability lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 8. Survey – Smart Home World 2016 62% of attendee participants see demand and awareness being the main barrier to adoption followed by cost Telcos primarily focused on smart camera Utilities primarily focused on smart meter* 63% of attendee participants want to sell both product and services 63% of attendee participants want a fully supported service with support for 3rd party products *Utility respondents from the UK lee.crossley@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 9. Smart Home World 2016 Survey Results Sophie Hurst sophie.hurst@presciense.com http://presciense.com
  • 10. Survey Overview ▪A survey was run to delegates of Smart Home World 2016 ▪36 people responded to the survey ▪Spread across Telco, Utility, Security and Internet of Things markets ▪Questions covered from importance of smart home, to concerns about security ▪The results are charted in the following slides sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 11. Key Findings 94% of attendee participants agree or strongly agree that smart home technology is very important for their business in the next 2 years 62% of attendee participants see demand and awareness being the main barrier to adoption followed by cost 70% have concerns about security 45% of attendee participants want to offer all 3 of security, safety and energy services Telcos focused on camera, meter and sensors Utilities focused on thermostat, meter and sensors 63% of attendee participants want to sell both product and services 63% of attendee participants want a fully supported service with support for 3rd party products sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 12. Question 1 Other: ▪Media ▪Medical devices ▪Industry analyst ▪Home entertainment ▪Lighting ▪Software development sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 13. Question 2 Comments: ▪“Lack of cross-platform standards” ▪“Future integration” ▪“Transparency of the range of available products” ▪“Reliability of previous products often poor, so customers are wary” sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 15. Question 4 sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 17. Question 6 sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.
  • 18. Question 7 sophie.hurst@presciense.comCopyright 22/06/2016 Presciense Ltd. All rights reserved.