Deck highlighting interesting insights into French and Italian booking accommodation data for hotels, apartments, bed & breakfasts, villas, and resorts.

1. French and Italian
Booking Accommodation
Insights
Jordan Kight

2. French Account
Manager Requests
The French Account Manager wishes to learn about the following:
1. Which cities do we have properties in?
2. How many properties are we opening and closing in France?
3. Are we closing more properties than we’re opening and have we ever had
this problem in the past?
4. Which property characteristics affect a property’s chances of closing? Why
do you think these characteristics might have such an influence?

3. 3
French
Properties
9260
Open
Properties
21%
Closed
Properties
French
Properties
79%
Open
Properties
2411
Closed
Properties
Total Open & Closed Properties
French Open & Closed Status by City
French Account Manager Responses
Data Source: France_and_Italy_booking_info.csv
3256
Properties
in Paris
2146
Properties in
Chamonix
1168
Properties
in Tignes
1482
Properties
in Nice
1208
Properties
in Cannes
9,260 Open Properties in 5 Cities
Across France
86%
81%
87%
72%
85%
14%
19%
13%
28%
15%
Open Property Closed Property
Cannes
Chamonix
Nice
Paris
Tignes

4. 4
Property Closure Characteristics
French Account Manager Responses
More Properties Are Opening in
France, but # of Closures is Increasing
Open & Closed Property
Status by Year
90%
90%
68%
61%
10%
10%
32%
39%
Open Property Closed Property
2013
2014
2015
2016
The overall number of open properties is larger than closed
properties from 2013 through 2016. However, the ratio of closed
properties to open properties has increased in later years. In
2013 and 2014, 10% of properties were closed. This number has
increased to 35.5% of properties in 2015 and 2016.
Below are some common characteristics found amongst closed
properties. The majority of closures are for apartments, most likely
because people are testing if they can rent apartments on a short
term basis. Additionally, the majority of closures occurred in Paris and
Chamonix.
Property is an apartment
61% of closures are for apartments.
Furthermore, apartments had a 42% lower
quality score in comparison to all open property
categories.
01
Property is located in Paris or
Chamonix
Paris closures account for 52% of overall
closures whereas Chamonix accounts for 21%.
03
Property is listed for under 6 months
Close to 30% of properties were closed in under
6 months. Furthermore, there was approx. a
2,650% increase in under 6 months closures
between 2014 and 2016.
02
Data Source: France_and_Italy_booking_info.csv

5. Cancellation
Commercial Lead
Requests
The Cancellation Commercial Lead wishes to learn about the following:
1. Verify if the cancellation rate is higher in seasonal destinations vs non-seasonal destinations.
2. Identify which specific metrics were used to compute the cancellation rate.
3. Why might seasonality affect – or not affect – cancellations?
4. What other insights about cancellations can you glean from the data?

6. 6
26%
19% 19%
13%
0%
0 - €250 €250 -
€500
€500 -
€750
€750 -
€1000
€1000+
Avg. Cancellation
Rates by Avg. Nightly
Price23%
20%
15%
0% 0%
1 - 7
Days
7 - 13
Days
13 - 19
Days
19 - 25
Days
25 - 31
Days
Avg. Cancellation
Rates decreases over
Length of Stay
Cancellation Insights
Cancellation Commercial Lead Responses
Based on bookings data for French properties between January 2015
through December 2016, cancellation rates decline when the average
length of stay (stayed_roomnights / stayed_bookings) or the average
nightly price increases.
Data Source: France_and_Italy_booking_info.csv
Cancellation Rate Formula
𝐶ℎ𝑒𝑐𝑘𝑜𝑢𝑡 𝐶𝑎𝑛𝑐𝑒𝑙𝑙𝑒𝑑 𝑏𝑦 𝐺𝑢𝑒𝑠𝑡 + 𝐶ℎ𝑒𝑐𝑘𝑜𝑢𝑡 𝐶𝑎𝑛𝑐𝑒𝑙𝑙𝑒𝑑 𝑏𝑦 𝐻𝑜𝑡𝑒𝑙
𝑆𝑡𝑎𝑦𝑒𝑑 𝐵𝑜𝑜𝑘𝑖𝑛𝑔𝑠 + 𝐶ℎ𝑒𝑐𝑘𝑜𝑢𝑡 𝐶𝑎𝑛𝑐𝑒𝑙𝑙𝑒𝑑 𝑏𝑦 𝐺𝑢𝑒𝑠𝑡 + 𝐶ℎ𝑒𝑐𝑘𝑜𝑢𝑡 𝐶𝑎𝑛𝑐𝑒𝑙𝑙𝑒𝑑 𝑏𝑦 𝐻𝑜𝑡𝑒𝑙
The cancellation rate is higher for non-seasonal destinations
versus seasonal destinations. The higher cancellation rate in non-
seasonal destinations can be partly attributed due to the larger
amount of rooms available in non-seasonal destinations.
Seasonal Non-Seasonal
Cities Nice, Tignes Paris, Chamonix
Average Cancellation Rate 18% 26%
# of Rooms 37,435 469,512
% of Total Available Rooms 7% 93%
Cancellation Rate Higher in
Non-Seasonal Destinations
The formula below depicts the cancellation rate. Stayed bookings and
checkout cancelled by guest / hotel are used since these measures do
not spread across multiple periods in comparison to booked bookings.

7. 7
Individuals That Don’t Cancel, Stay for 3
Nights
Cancellation Commercial Lead Responses
Cancellation Insights
Below is the average length of stay across four French cities between
January 2015 and December 2016. Interestingly, the average length
of stay across all cities is 3 nights. Properties in Tignes experience on
average, a 1 day higher length of stay in comparison to other French
cities.
Data Source: France_and_Italy_booking_info.csv
12
Records have
negative booked
room nights*
Sept.
Is month with
highest avg.
cancellation rate
63%
Of Tignes cancelled
no shows occurred
in Jan. and Dec.
February
Is least popular
month to cancel
a booking
77%
Of cancelled villa
checkouts in
Jan. and Dec.
Consistent
25% avg. cancellation
rate across all
policy types
Below are some additional insights found from booking data for
French properties between January 2015 through December
2016.
1
2
3
4
5
6
Jan-15
Feb-15
Mar-15
Apr-15
May-15
Jun-15
Jul-15
Aug-15
Sep-15
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
Oct-16
Nov-16
Dec-16
Avg. Length of Stay Per City
Chamonix Nice Paris TignesNights
*Other columns such as stayed room nights, cancelled bookings, etc. also contained
negative values during April and September of 2015 – 2016.

8. Free Response
Question
Describe any additional insights from the provided datasets. Share your
findings with the analytics team, which comprises of reporting analysts
and data scientists.

9. 9
Italian Property Booking Insights
Free Response Insights
Italian Avg. Nightly Prices Has 15%
Less Dispersion than France
The box plot below displays the average nightly prices of Italian and
French properties. The standard deviations of prices for French
properties are approx. 15% larger in comparison to Italian
properties excluding apartments.
Below are some of the insights extracted from Italian properties within
the dataset.
€0
€200
€400
€600
€800
€1,000
€1,200
Avg. Nightly Price per Category
ItalyFrance
45%
More closed
coastal properties
than France
12.5%
Of data* has earlier
closing date than
opening date
2,914%
Increase in < 6
months closures,
in 2014 - 2016
€100.14
Median price per
night for Italian
apartment
91%
Of all cancellations
only offered 1
payment type
47
Resorts** contain
negative average
night prices
*6.16% of French properties records contained earlier closing dates than opening dates.
**5 Italian resorts and 42 French resorts contained negative average nightly prices.
Apartment Bed and Breakfast Hotel Resort Villa
Data Source: France_and_Italy_booking_info.csv

10. 10
Free Response Insights
Italian Property Booking Insights
Below are some additional insights extracted from Italian properties
within the dataset.
81.7%
Closed properties
had email as pref.
contact method
16.9
Months is average
opening duration
before closure
49.3%
Lower quality
score for all apts.
vs. other cat.
€169
Lower avg. nightly
price for coastal
stay vs. France
66%
Of all closed
properties
in Rome
34.4%
Less properties
offer cc booking
vs. France
Falling Coastal B&B Growth Rates
Between 2015 to 2017, all French and Italian properties have
average Y.O.Y growth rates of 43.95% in duration before closure
((closed date – opening date) / 30) except bed and breakfasts (B&B)
in coastal areas. Coastal B&Bs across both countries were the only
properties to experience shorter durations in 2017, which attributed
to their declining average growth rate of -10.82%.
0
5
10
15
20
25
30
2015 2016 2017
Italian and French Decline in Duration for
Coastal B&B
France Coastal B&B Italy Coastal B&B
France Non-Coastal B&B Italy Non-Coastal B&B
Avg.DurationinMonths
beforeClosure
Data Source: France_and_Italy_booking_info.csv